DoubleTree by Hilton Krakow Hotel & Convention Center

Hotels
•
Doubletree by Hilton
9.2 (8441 reviews)
ul. Dąbska 5 , Kraków , pl
+48 12 201 40 00

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location
Comfortable beds
Friendly staff
Cons:
Noise from ventilation
Limited drink options in room

Categories

Cleanliness
9.3
Most reviews highlighted the cleanliness of the hotel and rooms.
Service
9.8
Positive sentiments were expressed about the staff's helpfulness and friendliness.
Location
9.3
Conveniently close to Tauron Arena, making it ideal for concert-goers.
Room Quality
8.8
Rooms were described as comfortable and well-equipped, with some mentions of noise issues.
Amenities
8.8
Amenities such as the pool and breakfast were well-received, though there were some critiques.
Value for Money
8.8
Value is considered good, but some guests suggested improvements could be made.
Food and Beverage
9.3
Generally positive feedback on breakfast offerings, with some comments on limited restaurant options.
Overall Experience
9.5
Many guests reported a very satisfied experience reflecting the overall high rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:09

Property Description

Luxurious Accommodation:
Experience comfort and style at DoubleTree by Hilton Krakow Hotel & Convention Center. Each room is equipped with a flat-screen TV and a modern bathroom, ensuring a relaxing stay for every guest.

World-Class Dining and Entertainment:
Indulge in exquisite cuisine at the 5th Avenue restaurant and unwind with a refreshing drink at the Lounge Bar. The hotel offers a perfect blend of culinary delights and entertainment options for a memorable experience.

Premium Amenities:
Take advantage of the 24-hour gym, swimming pool, sauna, and hot tub for ultimate relaxation. With services like concierge, luggage room, and Executive Lounge access, every guest's needs are catered to with utmost care.

Book now to elevate your stay at DoubleTree by Hilton Krakow Hotel & Convention Center.

Important information:

When travelling with pets, please note that an extra charge applies.
The pet fee for stay up to 3 nights is 100 PLN and each additional night is 50 PLN.

Due to the change in tax regulations, the invoice number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation.

Guests under 16 years old are not allowed in the swimming pool between 20:00 - 22:00

Guests aged 16 and under are not allowed in the gym.

Guests under the age of 16 are not allowed in the sauna area.

Please note that if you choose to pay at the property, the hotel reserves the right to place a temporary hold on funds on the card provided as a guarantee during the booking process.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Location

Property Accessibility

Total Disability Score: 32.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 8441 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 9.5
4
451filipb • Couples • Ghent, East Flanders Province
10
Stay here if you want to spoil yourself
Pros:

We stayed here for the second time. The hotel is very nice and has an eye for detail. The amenities are top notch, the wellness area is just perfect and don’t get me started on breakfast. For a doubletree this is really one of the best and I have stayed in a few Hiltons that don’t even compare to this. The staff is amazing and we already plan to come back. I liked the fact that the pool area is closed for -16 yo after 8pm. Like myself i get easily overstimulated and 2h a day without screaming kids is just another luxury.

2026-08-22 • via Tripadvisor
M
MarinersTours • Couples • Ardrossan, North Ayrshire, Ayrshire, Scotland
8
Get the bolt app before you stay.
Pros:

This is a lovely hotel, it’s outside of the old town but the price makes up for this. Make sure you download the bolt app before, really easy and cheap to get back from the city. We were able to use the trams to get into the city but struggled to get back. It’s an easy walk to a stop just go the right way on the tram …… there are a few road works around but you can walk through these.
The breakfast is fantastic with an egg station, Not much around it we’re only ate here one night it was good. The pool and spa were lovey if a bit busy with kids. Looks like the Hampton next door shares the pool.
We booked a salt mine tour and were picked up here, then the driver dropped us back in the city.
We had an issue with our shower that took a while to get resolved but the hotel did make it right.
Great hotel would stay here again.

2026-08-09 • via Tripadvisor
O
Olga • extended_group • pl
10
2026-06-20 • via Nuitee
S
Stephen • extended_group • gb
10
Amazing staff all very helpful and very clean breakfast was amazing with large variety
Pros:

Staff were fanatic

Cons:

Nothing

2026-06-20 • via Nuitee
B
baruch • couple • il
10
נהדר מעולה
Pros:

הכל ארוחת בוקר נהדרת יש הכל
הרגשה טובה

Cons:

הכל בסדר
הבעיה רחוק בקילומטר מהטרם
למי שקשה ללכת יש מונית המלון שווה הרגשה טובה מהצוות
למרות המרחק כיף לחזור המיטה נוחה מאוד

2026-06-20 • via Nuitee
Z
Zielińska • couple • pl
10
2026-06-19 • via Nuitee
A
Aleksander • solo_traveller • pl
10
2026-06-19 • via Nuitee
O
Ostaszewska • couple • pl
10
Zdecydowanie godny odwiedzenia!
Pros:

Przepyszne śniadanie z szerokim wyborem. Do tego fajną opcją był kucharz przygotowujący część rzeczy na świeżo. Pokoój bardzo przestronny. Łóżko tak wygodne, że dawno nie spało mi się tak dobrze w hotelu. Wszędzie czysto i porządnie. Aż szkoda że spędziliśmy tam tylko jedną noc i nie zdążyliśmy skorzystać chociażby z basenu czy strefy spa.

Cons:

Za mała kołdra jak na tak duże łóżko dla dwóch osób. Musiałam trochę o nią walczyć z mężem w nocy ;)

2026-06-19 • via Nuitee
M
Magda • solo_traveller • pl
10
Pros:

Polecam, na pewno wrócimy 🥰

2026-06-18 • via Nuitee
S
Sarmista • extended_group • nl
9
2026-06-18 • via Nuitee
M
Monika • solo_traveller • pl
10
2026-06-18 • via Nuitee
E
Edvardas • family_with_children • lt
9
2026-06-18 • via Nuitee
R
Robert • family_with_children • pl
10
2026-06-18 • via Nuitee
T
Taras • solo_traveller • ua
9
2026-06-18 • via Nuitee
B
Branislav • solo_traveller • sk
10
2026-06-17 • via Nuitee
K
Kuba 1986 • solo_traveller • pl
6
Pros:

Blisko Tauron Areny

Cons:

Stosunek jakosci do ceny - pokoj zakurzony, platny parking przy dosc wysokich cenach samego pokoju.

2026-06-17 • via Nuitee
M
Maria Mazurowska • solo_traveller • pl
10
2026-06-17 • via Nuitee
M
Mateusz • solo_traveller • pl
10
2026-06-17 • via Nuitee
J
Joanna • solo_traveller • pl
10
2026-06-17 • via Nuitee
B
Bogdan • couple • pl
9
Pros:

Bardzo dobre, urozmaicone śniadanie. Mimo sporej ilości gości bardzo szybka obsługa w recepcji.
Bardzo miły i pomocny personel. Hotel godny polecenia.

2026-06-17 • via Nuitee