DoubleTree by Hilton Krakow Hotel & Convention Center

Hotels
•
Doubletree by Hilton
9.2 (8439 reviews)
ul. Dąbska 5 , Kraków , pl
+48122014000

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location
Comfortable beds
Friendly staff
Cons:
Noise from ventilation
Limited drink options in room

Categories

Cleanliness
9.3
Most reviews highlighted the cleanliness of the hotel and rooms.
Service
9.8
Positive sentiments were expressed about the staff's helpfulness and friendliness.
Location
9.3
Conveniently close to Tauron Arena, making it ideal for concert-goers.
Room Quality
8.8
Rooms were described as comfortable and well-equipped, with some mentions of noise issues.
Amenities
8.8
Amenities such as the pool and breakfast were well-received, though there were some critiques.
Value for Money
8.8
Value is considered good, but some guests suggested improvements could be made.
Food and Beverage
9.3
Generally positive feedback on breakfast offerings, with some comments on limited restaurant options.
Overall Experience
9.5
Many guests reported a very satisfied experience reflecting the overall high rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:09

Property Description

Luxurious Accommodation:
Experience comfort and style at DoubleTree by Hilton Krakow Hotel & Convention Center. Each room is equipped with a flat-screen TV and a modern bathroom, ensuring a relaxing stay for every guest.

World-Class Dining and Entertainment:
Indulge in exquisite cuisine at the 5th Avenue restaurant and unwind with a refreshing drink at the Lounge Bar. The hotel offers a perfect blend of culinary delights and entertainment options for a memorable experience.

Premium Amenities:
Take advantage of the 24-hour gym, swimming pool, sauna, and hot tub for ultimate relaxation. With services like concierge, luggage room, and Executive Lounge access, every guest's needs are catered to with utmost care.

Book now to elevate your stay at DoubleTree by Hilton Krakow Hotel & Convention Center.

Important information:

When traveling with pets, please note that an extra charge applies.
The pet fee for stay up to 3 nights is 100 PLN and each additional night is 50 PLN.

Due to the change in tax regulations, the invoice number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation.

Guests under 16 years old are not allowed in the swimming pool between 20:00 - 22:00

Guests aged 16 and under are not allowed in the gym.

Guests under the age of 16 are not allowed in the sauna area.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs PLN 60 per day.

Location

Property Accessibility

Total Disability Score: 32.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 8439 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 9.5
B
baruch • couple • il
10
נהדר מעולה
Pros:

הכל ארוחת בוקר נהדרת יש הכל
הרגשה טובה

Cons:

הכל בסדר
הבעיה רחוק בקילומטר מהטרם
למי שקשה ללכת יש מונית המלון שווה הרגשה טובה מהצוות
למרות המרחק כיף לחזור המיטה נוחה מאוד

2026-06-20 • via Nuitee
S
Stephen • extended_group • gb
10
Amazing staff all very helpful and very clean breakfast was amazing with large variety
Pros:

Staff were fanatic

Cons:

Nothing

2026-06-20 • via Nuitee
O
Olga • extended_group • pl
10
2026-06-20 • via Nuitee
A
Aleksander • solo_traveller • pl
10
2026-06-19 • via Nuitee
O
Ostaszewska • couple • pl
10
Zdecydowanie godny odwiedzenia!
Pros:

Przepyszne śniadanie z szerokim wyborem. Do tego fajną opcją był kucharz przygotowujący część rzeczy na świeżo. Pokoój bardzo przestronny. Łóżko tak wygodne, że dawno nie spało mi się tak dobrze w hotelu. Wszędzie czysto i porządnie. Aż szkoda że spędziliśmy tam tylko jedną noc i nie zdążyliśmy skorzystać chociażby z basenu czy strefy spa.

Cons:

Za mała kołdra jak na tak duże łóżko dla dwóch osób. Musiałam trochę o nią walczyć z mężem w nocy ;)

2026-06-19 • via Nuitee
Z
Zielińska • couple • pl
10
2026-06-19 • via Nuitee
M
Monika • solo_traveller • pl
10
2026-06-18 • via Nuitee
T
Taras • solo_traveller • ua
9
2026-06-18 • via Nuitee
S
Sarmista • extended_group • nl
9
2026-06-18 • via Nuitee
M
Magda • solo_traveller • pl
10
Pros:

Polecam, na pewno wrócimy 🥰

2026-06-18 • via Nuitee
E
Edvardas • family_with_children • lt
9
2026-06-18 • via Nuitee
R
Robert • family_with_children • pl
10
2026-06-18 • via Nuitee
B
Branislav • solo_traveller • sk
10
2026-06-17 • via Nuitee
K
Kuba 1986 • solo_traveller • pl
6
Pros:

Blisko Tauron Areny

Cons:

Stosunek jakosci do ceny - pokoj zakurzony, platny parking przy dosc wysokich cenach samego pokoju.

2026-06-17 • via Nuitee
M
Maria Mazurowska • solo_traveller • pl
10
2026-06-17 • via Nuitee
M
Mateusz • solo_traveller • pl
10
2026-06-17 • via Nuitee
J
Joanna • solo_traveller • pl
10
2026-06-17 • via Nuitee
B
Bogdan • couple • pl
9
Pros:

Bardzo dobre, urozmaicone śniadanie. Mimo sporej ilości gości bardzo szybka obsługa w recepcji.
Bardzo miły i pomocny personel. Hotel godny polecenia.

2026-06-17 • via Nuitee
O
obok • couple • pl
9
2026-06-17 • via Nuitee
R
Robert • family_with_children • pl
10
2026-06-17 • via Nuitee