Best Western Plus White Horse Hotel

Hotels
•
Best Western Plus
8.1 (1333 reviews)
68 Clooney Road , Derry Londonderry , gb

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good food quality
Comfortable beds
Nice amenities
Cons:
Cleanliness issues
Location further from city center
Room quality concerns

Categories

Cleanliness
7.74
Some reviews indicated issues with bathroom cleanliness and dated decor.
Service
9.21
Staff were consistently described as friendly and helpful.
Location
7.75
Some guests mentioned it being farther from the city center than expected.
Room Quality
7.2
Issues with room size, noise, and a lack of bath facilities were noted.
Amenities
8.23
Leisure facilities were praised but some areas needed refreshing.
Value for Money
7.19
Guests felt that the price was high for the overall experience.
Food and Beverage
9.24
The quality of food received high praise from many guests.
Overall Experience
8.21
Most guests expressed a desire to return, indicating a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:11

Property Description

Luxurious Accommodation and Dining Experience

Award-Winning Restaurant and Leisure Centre
Indulge in a culinary journey at the 68 Clooney Restaurant, offering a modern British menu with seasonal delights. Unwind at the leisure club with a large swimming pool, fully equipped gym, sauna, and steam room.

Centrally Located for Exploration
Conveniently situated for discovering North West Ireland, the hotel provides easy access to Derry's historic walls, the North Antrim coast, and the picturesque Sperrin Mountains.

Modern Comforts and Amenities
Enjoy comfortable rooms with tea/coffee facilities and sleek modern bathrooms. Free parking and Wi-Fi add to the convenience of your stay at Best Western White Horse Hotel.

Book now to experience a perfect blend of luxury, relaxation, and exploration at our family-run 4-star hotel.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BFS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 12 years old stay for £20 per person per night when using an existing bed.
    Children up to and including 12 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1333 reviews
Cleanliness: 7.74
Service: 9.21
Location: 7.75
Room Quality: 7.2
Amenities: 8.23
Value for Money: 7.19
Food and Beverage: 9.24
Overall Experience: 8.21
E
Euan • couple • gb
10
2026-03-07 • via Nuitee
A
Amy • couple • gb
10
It was ok wouldn’t stay again for the price
Pros:

Big rooms

Cons:

Dinner overpriced with the expensive steak being very fatty. £155 a night with no breakfast included is very disappointing and incredibly overpriced

2026-03-05 • via Nuitee
A
Anderson • couple • ie
10
Pros:

Staff were so helpful hotel was spotless facilities where great. Had a great night's sleep comfortable beds very quiet. Food was lovely too.

Cons:

I loved it all from start to finish

2026-03-04 • via Nuitee
J
Joanne • family_with_children • gb
8
2026-03-02 • via Nuitee
E
Elizabeth • family_with_children • ie
9
Pros:

The staff were very helpful and friendly the hotel was clean and the bar food and breakfast was very good.

2026-03-02 • via Nuitee
M
Mary • couple • gb
10
2026-03-02 • via Nuitee
A
Amanda • family_with_children • ie
8
Pros:

The revovations are a huge upgrade and it will end up a fab place. Staff we lovely and the food was incredible really really lovely. We would definitely return and will keep an eye for completion of renovations.

Cons:

Obviously the renovations do take from it but totally understand. Rooms are lovely but awfully warm we slept very poorly down to the heat. The leasure facility are a let down but presume they are part of future renovation plans. The outside doesnt have massive kerb appeal but again presume thats all in the plan. We werent made aware of the renovations before checking in

2026-03-02 • via Nuitee
H
Hayley • couple • gb
9
2026-03-01 • via Nuitee
D
David • couple • ie
5
2026-03-01 • via Nuitee
M
Marcella • couple • gb
9
2026-02-28 • via Nuitee
S
Shirlow • family_with_children • gb
5
Pros:

Great room

Cons:

Dirt on the room floor
Broken shower door
Restaurant options were poor. If you dont want to have a 2 or 3 course meal there nothing for you.
Not so much a spa facility and a kids pool party

2026-02-27 • via Nuitee
M
Monica • family_with_children • gb
6
Okay in a pinch!
Pros:

It was quiet at night and a good sized room. Bathroom was nice

Cons:

Pool was cold. Spa was okay. Didnt feel like much of a special serene space. Breakfast could be better but as expected for the type of hotel

2026-02-26 • via Nuitee
C
Crippy10 • couple • gb
10
Pros:

The bar

Cons:

Spa was fully booked

2026-02-25 • via Nuitee
N
Niamh • couple • ie
7
Overall nice hotel
Pros:

Good location, food was lovely!

Cons:

Having to pay £30 for 30mins in the hot tub seemed a bit much especially for hotel guests. Fair enough peak hours/busy days but no one else was there when we were and during our 30mins it started raining and there is no shelter over the hot tubs

2026-02-23 • via Nuitee
G
Geradine • couple • gb
4
2026-02-23 • via Nuitee
J
Ji. • couple • gb
10
2026-02-22 • via Nuitee
S
Sandra • couple • gb
10
2026-02-22 • via Nuitee
I
Ian • solo_traveller • ie
5
2026-02-14 • via Nuitee
T
Trina • couple • ie
10
2026-02-13 • via Nuitee
R
Robert • couple • gb
9
Pros:

Really nice hotel, large warm room with a super large bed and comfortable chairs. A large walk in shower with good hot water. Good restaurant with food with an Eastern flavour. Restaurant staff were tremendous. So helpful towards our handicapped friend. Absolutely lovely dinner experience as a result. Very highly recommended.

2026-02-12 • via Nuitee