Best Western Plus White Horse Hotel

Hotels
Best Western Plus
8.1 (1333 reviews)
68 Clooney Road , Derry Londonderry , gb

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good food quality
Comfortable beds
Nice amenities
Cons:
Cleanliness issues
Location further from city center
Room quality concerns

Categories

Cleanliness
7.74
Some reviews indicated issues with bathroom cleanliness and dated decor.
Service
9.21
Staff were consistently described as friendly and helpful.
Location
7.75
Some guests mentioned it being farther from the city center than expected.
Room Quality
7.2
Issues with room size, noise, and a lack of bath facilities were noted.
Amenities
8.23
Leisure facilities were praised but some areas needed refreshing.
Value for Money
7.19
Guests felt that the price was high for the overall experience.
Food and Beverage
9.24
The quality of food received high praise from many guests.
Overall Experience
8.21
Most guests expressed a desire to return, indicating a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:11

Property Description

Luxurious Accommodation and Dining Experience

Award-Winning Restaurant and Leisure Centre
Indulge in a culinary journey at the 68 Clooney Restaurant, offering a modern British menu with seasonal delights. Unwind at the leisure club with a large swimming pool, fully equipped gym, sauna, and steam room.

Centrally Located for Exploration
Conveniently situated for discovering North West Ireland, the hotel provides easy access to Derry's historic walls, the North Antrim coast, and the picturesque Sperrin Mountains.

Modern Comforts and Amenities
Enjoy comfortable rooms with tea/coffee facilities and sleek modern bathrooms. Free parking and Wi-Fi add to the convenience of your stay at Best Western White Horse Hotel.

Book now to experience a perfect blend of luxury, relaxation, and exploration at our family-run 4-star hotel.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BFS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 12 years old stay for £20 per person per night when using an existing bed.
    Children up to and including 12 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1333 reviews
Cleanliness: 7.74
Service: 9.21
Location: 7.75
Room Quality: 7.2
Amenities: 8.23
Value for Money: 7.19
Food and Beverage: 9.24
Overall Experience: 8.21
M
Mcadorey family_with_children gb
9
Pros:

Food good got tub fab shopping great 💐

2026-03-22 via Nuitee
M
Mike couple gb
7
2026-03-21 via Nuitee
C
Ciaran couple ie
4
It’s a nice enough spot very hard to get a taxi to come out of the city to collect you was a funky smell in the rooms, t
Pros:

The bed and breakfast were nice

Cons:

It was okish staff were nice

2026-03-17 via Nuitee
H
Hastings couple gb
10
Pros:

Lovly wee Hotel an the stuff were unavaiable csnt wait to go in a few moths again

2026-03-17 via Nuitee
J
Jenny couple ie
6
Pros:

The rooms were clean and well furnished

Cons:

Rooms were very warm and the only way of cooling was to open a window.

2026-03-17 via Nuitee
C
Caolan couple gb
8
2026-03-16 via Nuitee
T
Terence Wella family_with_children ph
8
2026-03-15 via Nuitee
S
Sophie couple gb
1
Not what we expected
Pros:

It was quiet

Cons:

WiFi didn’t work , no smart tv in the room

2026-03-15 via Nuitee
L
Leanne couple gb
5
Pros:

Room was spacious and The food at dinner was lovely

Cons:

Facilities are dated, Pool was freezing, you have to book a specific timeslot and pay extra for the jacuzzi, service at dinner was very slow and I didn't think the breakfast was great. Although the room was clean our bathroom bin wasn't emptied from the previous guests... first I've came accross that in a hotel.. all in all don't think I would stay again

2026-03-14 via Nuitee
A
Aimee-lee couple gb
5
2026-03-14 via Nuitee
O
O couple gb
10
2026-03-11 via Nuitee
A
Alistair extended_group gb
10
Great hotel, friendly, well-run.
Pros:

Very pleasant amenable staff at the desk and behind the bar.. humoured us by making mystery shots that became progressively more adventurous. Nice room.. comfy bed, good water pressure.

2026-03-09 via Nuitee
C
C family_with_children gb
9
Unadulterated fun
Pros:

Had a great stay for my daughter’s birthday. Room cosy and lovely decor. Pool was nice and quiet. Nice swim. All staff are so friendly and had a great dinner in the restaurant. The band in the bar were great. So much fun! Bar Manager and staff great craic too and made our stay unforgettable. Breakfast was good. We will be back. Thank you all. Great hotel!

Cons:

The exterior of the hotel could be improved with some grass sown down on the bank behind the car park. This was the only thing I think could be improved as everything was really good and the first impression shouldn’t taint how good this place is.

2026-03-08 via Nuitee
E
Euan couple gb
10
2026-03-07 via Nuitee
A
Amy couple gb
10
It was ok wouldn’t stay again for the price
Pros:

Big rooms

Cons:

Dinner overpriced with the expensive steak being very fatty. £155 a night with no breakfast included is very disappointing and incredibly overpriced

2026-03-05 via Nuitee
A
Anderson couple ie
10
Pros:

Staff were so helpful hotel was spotless facilities where great. Had a great night's sleep comfortable beds very quiet. Food was lovely too.

Cons:

I loved it all from start to finish

2026-03-04 via Nuitee
A
Amanda family_with_children ie
8
Pros:

The revovations are a huge upgrade and it will end up a fab place. Staff we lovely and the food was incredible really really lovely. We would definitely return and will keep an eye for completion of renovations.

Cons:

Obviously the renovations do take from it but totally understand. Rooms are lovely but awfully warm we slept very poorly down to the heat. The leasure facility are a let down but presume they are part of future renovation plans. The outside doesnt have massive kerb appeal but again presume thats all in the plan. We werent made aware of the renovations before checking in

2026-03-02 via Nuitee
E
Elizabeth family_with_children ie
9
Pros:

The staff were very helpful and friendly the hotel was clean and the bar food and breakfast was very good.

2026-03-02 via Nuitee
J
Joanne family_with_children gb
8
2026-03-02 via Nuitee
M
Mary couple gb
10
2026-03-02 via Nuitee