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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Garden
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BBQ facilities
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Barber/beauty shop
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Currency exchange
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Babysitting/child services
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Concierge service
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Special diet menus - on request
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Kid meals
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Indoor pool
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Kid-friendly buffet
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Evening entertainment
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Outdoor furniture
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Picnic area
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Wine/champagne
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Fruits
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Spa/wellness center services
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Kids' pool
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Yoga classes
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Manicure
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Pedicure
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Fitness classes
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Personal trainer
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Walking tours
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Key card access
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Live music/performance
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Broadcast Live sport events
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Aerobics
Review Highlights
Categories
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Property Description
Luxurious Accommodation and Dining Experience
Award-Winning Restaurant and Leisure Centre
Indulge in a culinary journey at the 68 Clooney Restaurant, offering a modern British menu with seasonal delights. Unwind at the leisure club with a large swimming pool, fully equipped gym, sauna, and steam room.
Centrally Located for Exploration
Conveniently situated for discovering North West Ireland, the hotel provides easy access to Derry's historic walls, the North Antrim coast, and the picturesque Sperrin Mountains.
Modern Comforts and Amenities
Enjoy comfortable rooms with tea/coffee facilities and sleek modern bathrooms. Free parking and Wi-Fi add to the convenience of your stay at Best Western White Horse Hotel.
Book now to experience a perfect blend of luxury, relaxation, and exploration at our family-run 4-star hotel.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 4 years old stay for free when using an existing bed.
Children from 5 years old to 12 years old stay for £20 per person per night when using an existing bed.
Children up to and including 12 years old stay for £20 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Was an acceptable standard, entertainment was good and bar staff Callum & Abi were lovely.
A fight broke out in the bar, my husband heard conversations about drugs in toilets, also a lot of young youths hanging around in bar and outside was abit intimidating, bar mgr offered no explanation or apology, instead the young bar staff apologised also the guys who were the entertainment also came over to us. As this is a 4 star hotel felt this was not acceptable. This needs addressing also feel really only 3 star at best.
Pool facilities, Breakfast, room all brilliant
Restaurant Menu, more plain and simple options for adults needed
Room spacious with two double beds
Svimming pool nice .
Staff were fantastic, all so friendly.
4 estrellas???? Es un hostal!! No hay más comentarios.
Very friendly staff. Comfortable room and plenty of space for a family of four
The king-size bed was very comfortable.
The room had a lovely, pleasant aroma, which made it feel welcoming.
There was no handheld shower head in the bathroom, so if you wanted to shower without washing your hair, it wasn't possible. No shower cap was provided either. The bathtub had only a tap and no proper shower option.
The towels had visible stains that clearly hadn't been removed during washing, and the bathrobes had holes in them, which is unacceptable for a 4-star hotel.
The biggest disappointment was the food. There were no vegetarian or vegan options on the menu at all, which I found surprising for a 4-star hotel. The meal I ordered was completely tasteless, everything was overcooked, and it was served so hot that I burned my mouth badly enough for the skin on my gums to peel.
Breakfast was very basic and lacked variety. Apart from the standard cooked breakfast and cereal, there was very little choice. There were no cakes or pastries, no vegan options, and no gluten-free options.
Unfortunately, the quality of the food and the lack of attention to cleanliness and guest comfort meant that this stay did not meet the standard I would expect from a 4-star hotel.
bar and restaurant staff very welcoming
great atmosphere around the hotel
food was delicious
nothing not to like
Food was quality & staff were excellent
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