Best Western Plus White Horse Hotel

Hotels
Best Western Plus
8.1 (1333 reviews)
68 Clooney Road , Derry Londonderry , gb

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good food quality
Comfortable beds
Nice amenities
Cons:
Cleanliness issues
Location further from city center
Room quality concerns

Categories

Cleanliness
7.74
Some reviews indicated issues with bathroom cleanliness and dated decor.
Service
9.21
Staff were consistently described as friendly and helpful.
Location
7.75
Some guests mentioned it being farther from the city center than expected.
Room Quality
7.2
Issues with room size, noise, and a lack of bath facilities were noted.
Amenities
8.23
Leisure facilities were praised but some areas needed refreshing.
Value for Money
7.19
Guests felt that the price was high for the overall experience.
Food and Beverage
9.24
The quality of food received high praise from many guests.
Overall Experience
8.21
Most guests expressed a desire to return, indicating a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:11

Property Description

Luxurious Accommodation and Dining Experience

Award-Winning Restaurant and Leisure Centre
Indulge in a culinary journey at the 68 Clooney Restaurant, offering a modern British menu with seasonal delights. Unwind at the leisure club with a large swimming pool, fully equipped gym, sauna, and steam room.

Centrally Located for Exploration
Conveniently situated for discovering North West Ireland, the hotel provides easy access to Derry's historic walls, the North Antrim coast, and the picturesque Sperrin Mountains.

Modern Comforts and Amenities
Enjoy comfortable rooms with tea/coffee facilities and sleek modern bathrooms. Free parking and Wi-Fi add to the convenience of your stay at Best Western White Horse Hotel.

Book now to experience a perfect blend of luxury, relaxation, and exploration at our family-run 4-star hotel.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BFS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 12 years old stay for £20 per person per night when using an existing bed.
    Children up to and including 12 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1333 reviews
Cleanliness: 7.74
Service: 9.21
Location: 7.75
Room Quality: 7.2
Amenities: 8.23
Value for Money: 7.19
Food and Beverage: 9.24
Overall Experience: 8.21
R
Rachel couple gb
10
Lovely
Pros:

Lovely friendly staff and clean

Cons:

Location and staff were very friendly

2026-04-17 via Nuitee
A
Anna couple gb
8
Friendly staff, comfortable room and delicious food.
Pros:

We enjoyed our stay, room was comfortable unfortunately you dont have any views out the window. But we had a fabulous evening meal and breakfast was delicious, fresh food and warm.

Cons:

The outside of the hotel in my opinion is a let down it looks dull and the car park had broken glass which just doesnt look the part for what the inside offers.

2026-04-17 via Nuitee
J
Julie couple gb
10
Pros:

Clooney suite beautiful and breakfast it’s class

Cons:

Longer to check out

2026-04-16 via Nuitee
H
Hardip solo_traveller gb
8
2026-04-16 via Nuitee
M
Mrs Maria couple gb
9
2026-04-15 via Nuitee
J
Joe couple ie
10
2026-04-12 via Nuitee
D
Dianne couple gb
8
Comfort and ambient atmosphere made our stay pleasent.
Pros:

Great food and staff were friendly

2026-04-11 via Nuitee
J
Jennifer family_with_children gb
10
Lovely stay with family
Pros:

Very clean, friendly staff food was excellent & the pool was fantastic for the kids

Cons:

Nothing

2026-04-11 via Nuitee
S
sadia couple gb
10
Pleasant stay
Pros:

Had a pleasant stay. The hotel was clean, the staff were helpful, and the free car park was a great bonus.

Cons:

Just note- it has not lifts so probably not wheelchair friendly

2026-04-09 via Nuitee
C
Colm solo_traveller ie
9
Pros:

The hotel is beautiful, bright and clean. The staff are so polite and helpful. A wonderful experience to stay there.

2026-04-07 via Nuitee
G
Gbadebo couple gb
10
2026-04-06 via Nuitee
A
Anthony family_with_children ie
10
Comfortable
Pros:

Comfortable bed, warm and clean room with complimentary bottles of water.

Cons:

The water in the pool was a little cooler than I would have liked and I think the outdoor jacuzzi is a little overpriced.

2026-04-05 via Nuitee
M
Mary couple gb
10
Another wonderful stay at the Whitehorse once again . Cant wait to return
2026-04-05 via Nuitee
V
Valerie couple gb
6
Pros:

Lovely staff. Surroundings good.

Cons:

Very basic bedroom for £120.. disappointed.

2026-04-01 via Nuitee
A
Andrea couple gb
7
2026-04-01 via Nuitee
D
David solo_traveller gb
6
2026-03-30 via Nuitee
S
Savoia solo_traveller ar
8
2026-03-30 via Nuitee
R
Rebecca couple gb
10
Extremely comfortable and welcoming
Pros:

I like the in house facilities

Cons:

A bit far away from city hard to get taxi home

2026-03-29 via Nuitee
M
Mcadorey family_with_children gb
9
Pros:

Food good got tub fab shopping great 💐

2026-03-22 via Nuitee
M
Mike couple gb
7
2026-03-21 via Nuitee