Best Western Plus White Horse Hotel

Hotels
Best Western Plus
8.1 (1406 reviews)
68 Clooney Road , Derry Londonderry , gb

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Good food quality
Comfortable beds
Nice amenities
Cons:
Cleanliness issues
Location further from city center
Room quality concerns

Categories

Cleanliness
7.74
Some reviews indicated issues with bathroom cleanliness and dated decor.
Service
9.21
Staff were consistently described as friendly and helpful.
Location
7.75
Some guests mentioned it being farther from the city center than expected.
Room Quality
7.2
Issues with room size, noise, and a lack of bath facilities were noted.
Amenities
8.23
Leisure facilities were praised but some areas needed refreshing.
Value for Money
7.19
Guests felt that the price was high for the overall experience.
Food and Beverage
9.24
The quality of food received high praise from many guests.
Overall Experience
8.21
Most guests expressed a desire to return, indicating a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:11

Property Description

Luxurious Accommodation and Dining Experience

Award-Winning Restaurant and Leisure Centre
Indulge in a culinary journey at the 68 Clooney Restaurant, offering a modern British menu with seasonal delights. Unwind at the leisure club with a large swimming pool, fully equipped gym, sauna, and steam room.

Centrally Located for Exploration
Conveniently situated for discovering North West Ireland, the hotel provides easy access to Derry's historic walls, the North Antrim coast, and the picturesque Sperrin Mountains.

Modern Comforts and Amenities
Enjoy comfortable rooms with tea/coffee facilities and sleek modern bathrooms. Free parking and Wi-Fi add to the convenience of your stay at Best Western White Horse Hotel.

Book now to experience a perfect blend of luxury, relaxation, and exploration at our family-run 4-star hotel.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BFS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 12 years old stay for £20 per person per night when using an existing bed.
    Children up to and including 12 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1406 reviews
Cleanliness: 7.74
Service: 9.21
Location: 7.75
Room Quality: 7.2
Amenities: 8.23
Value for Money: 7.19
Food and Beverage: 9.24
Overall Experience: 8.21
G
gregory family_with_children gb
9
great
Pros:

everything staff especially friendly bar and restaurant service supurbservice

Cons:

not a lot maybe slightly expensive breakfast on web £10 in hotel £13.50

2026-05-16 via Nuitee
P
Peter solo_traveller ie
8
2026-05-16 via Nuitee
L
Lynz88 solo_traveller gb
4
Pros:

Food was ok

Cons:

Very run down rooms

2026-05-13 via Nuitee
N
Neil solo_traveller gb
10
Pros:

Evetything

Cons:

Nothing

2026-05-12 via Nuitee
L
LILLY solo_traveller ie
8
2026-05-11 via Nuitee
M
Mary couple gb
10
2026-05-08 via Nuitee
M
Mary couple gb
10
2026-05-08 via Nuitee
R
Ross family_with_children gb
10
2026-05-08 via Nuitee
M
Martin solo_traveller ie
5
Pros:

The staff were great,especially the bar staff.

Cons:

The room view was looking at an old run down shed,the tv had no picture,the wifi wasnt working and the toilet seat was broke.room was basic enough.

2026-05-07 via Nuitee
H
Heinz, Li solo_traveller li
8
2026-05-07 via Nuitee
J
Jenny couple au
9
2026-05-03 via Nuitee
C
Ciara family_with_children ie
8
Great for what we needed
Pros:

We stayed here as it was near kingsbridge hospital so it was good to be near that. The hotel itself is remote in terms of you couldn’t really just go for a walk you’d need a car to go around the area. All staff we spoke to were great, especially reception she was so nice. The food in the restaurant was excellent for dinner and breakfast

Cons:

Quite tight walking with a buggy to and from room, mainly around the bend to enter corridor then when fire doors are closed it felt like an obstacle course getting through them with the buggy and bags

2026-05-02 via Nuitee
H
Hope couple gr
8
Great
Pros:

Great 👍

2026-05-02 via Nuitee
K
Kenneth couple gb
6
Adequate hotel with excellent reception.
Pros:

Restaurant was good. Room was adequate. Spa not used. Reception excellent.

Cons:

Room was adequate but not luxoury. Swimming pool water appeared cloudy therefore not used. Location is difficult to reach and therefore we found hotel hard to locate on arrival in Londonderry.

2026-04-28 via Nuitee
K
karla louise couple ie
8
2026-04-27 via Nuitee
E
Emma solo_traveller ie
9
2026-04-26 via Nuitee
S
Stuart couple gb
10
2026-04-22 via Nuitee
K
Kevin couple ie
8
2026-04-20 via Nuitee
S
Sophie solo_traveller gb
7
2026-04-19 via Nuitee
K
Kristina family_with_children gb
3
Don’t think I’d stay again
Pros:

Reception, Bar and restaurant were clean.

Cons:

Room wasn’t great, very dusty. First night we were woke at 4am to 6.20am from a woman screaming next door. Beds so uncomfortable.

2026-04-19 via Nuitee