Best Western Plus White Horse Hotel

Hotels
Best Western Plus
8.1 (1504 reviews)
68 Clooney Road , Derry Londonderry , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good food quality
Comfortable beds
Nice amenities
Cons:
Cleanliness issues
Location further from city center
Room quality concerns

Categories

Cleanliness
7.74
Some reviews indicated issues with bathroom cleanliness and dated decor.
Service
9.21
Staff were consistently described as friendly and helpful.
Location
7.75
Some guests mentioned it being farther from the city center than expected.
Room Quality
7.2
Issues with room size, noise, and a lack of bath facilities were noted.
Amenities
8.23
Leisure facilities were praised but some areas needed refreshing.
Value for Money
7.19
Guests felt that the price was high for the overall experience.
Food and Beverage
9.24
The quality of food received high praise from many guests.
Overall Experience
8.21
Most guests expressed a desire to return, indicating a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:11

Property Description

Luxurious Accommodation and Dining Experience

Award-Winning Restaurant and Leisure Centre
Indulge in a culinary journey at the 68 Clooney Restaurant, offering a modern British menu with seasonal delights. Unwind at the leisure club with a large swimming pool, fully equipped gym, sauna, and steam room.

Centrally Located for Exploration
Conveniently situated for discovering North West Ireland, the hotel provides easy access to Derry's historic walls, the North Antrim coast, and the picturesque Sperrin Mountains.

Modern Comforts and Amenities
Enjoy comfortable rooms with tea/coffee facilities and sleek modern bathrooms. Free parking and Wi-Fi add to the convenience of your stay at Best Western White Horse Hotel.

Book now to experience a perfect blend of luxury, relaxation, and exploration at our family-run 4-star hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BFS

Location

Guest Reviews

8.1
Based on 1504 reviews
Cleanliness: 7.74
Service: 9.21
Location: 7.75
Room Quality: 7.2
Amenities: 8.23
Value for Money: 7.19
Food and Beverage: 9.24
Overall Experience: 8.21
F
Florencia couple ar
8
Está bien, no es wooouuww pero para una noche está bien
Pros:

La habitación cómoda, equipada. Está bueno el bar y el desayuno.

Cons:

Quisimos usar la pileta pero el agua estaba fría. No se porque nos dieron baño para discapacitados, cuando te bañas se moja todo el piso porq la ducha el al ras.

2026-08-29 via Nuitee
S
Siobhan solo_traveller gb
7
2026-08-29 via Nuitee
C
Ciara family_with_children gb
8
Pros:

If you’re looking for a quiet stay away from Derry centre then this is great, food and cocktails were fantastic!

Cons:

It was further out from Derry than we thought. Other than that, no complaints ☺️

2026-08-27 via Nuitee
J
Jennifer solo_traveller au
9
Pros:

Pool and leisure facilities

2026-08-26 via Nuitee
D
Davide couple it
8
Una bella soluzione, comoda e con molti servizi. Ho apprezzato in particolare palestra e ristorante.
Pros:

Colazione molto buona
Ristorante ottimo
Palestra un bel plus

Cons:

La moquette dappertutto
Piscina e SPA un po' fatiscenti

2026-08-26 via Nuitee
D
Damien couple gb
9
Excellent Food & Staff were fantastic.
Pros:

Beautiful Setting & Easily Accessible

Cons:

Nothing

2026-08-26 via Nuitee
D
Donna family_with_children gb
10
Can’t wait to get back.
Pros:

The atmosphere and the staff … perfect frm we arrived .will return asap .

Cons:

It would be wrong to say I didn’t like anything.. it was just what we were looking for as a family .

2026-08-25 via Nuitee
E
edel family_with_children ie
8
Very comfortable and all staff pleasant
2026-08-24 via Nuitee
D
david solo_traveller gb
8
Pros:

Friendly staff, good food, nice hotel

2026-08-22 via Nuitee
L
Laura solo_traveller ie
10
2026-08-22 via Nuitee
P
Pauline solo_traveller gb
2
2026-08-21 via Nuitee
M
Mine solo_traveller gb
10
2026-08-21 via Nuitee
A
Andrej family_with_children ie
8
Pros:

Great Breakfast

Cons:

Bedrooms a little small but adequate

2026-08-20 via Nuitee
E
Erika extended_group hu
8
Cons:

Nem volt lift

2026-08-19 via Nuitee
M
Murphy solo_traveller ie
8
Pros:

Very friendly staff, lovely clean rooms, fantastic food and a lot of parking

Cons:

The pressure from the shower wasn't great. It seemed that you had to choose between the temperature or the pressure. Cold with high pressure or hot with low pressure.

2026-08-17 via Nuitee
O
Olivia solo_traveller gb
10
Pros:

It's was a great offer, staff, food, location & the use of the health suite was a bonus. A really good enjoyable overnight stay. Drinks are reasonably priced.

Cons:

The only thing I love is a balcony . It's a big thing when I go anywhere.

2026-08-16 via Nuitee
N
Niko solo_traveller es
8
2026-08-14 via Nuitee
P
PATRICK family_with_children be
10
Pros:

La chambre etait spacieuse

Cons:

Rien

2026-08-13 via Nuitee
W
Wendy solo_traveller au
8
Out of the city.
Pros:

Location suited us as we had a car. Parking was easily available. Very comfortable room.

Cons:

Nothing.

2026-08-11 via Nuitee
S
sanjeev katoch couple ie
7
Our both room to far from each other and also TV not working in both room very disappointed
2026-08-11 via Nuitee