Richmond Hotel Sylhet

Hotels
5.9 (188 reviews)
Hazrat Shahjalal Road Al-hamra shopping city,10th floor zindabazar sylhet , Sylhet , bd

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Express check-in/check-out
Safety deposit box
Tour desk
Car hire
See all facilities

Review Highlights

Pros:
Nice and helpful staff
Clean room and washroom
Cons:
Extra charge taken
Limited breakfast items
Inadequate waiter training

Categories

Cleanliness
5.57
Room bathroom good, but there were issues with service cleanliness.
Service
7.04
The staff were nice and helpful, but the waiters need more training.
Location
6.58
Standard quality for this hotel tier.
Room Quality
8.04
Both the room and the washroom were nice and clean.
Amenities
5.06
Standard quality for this hotel tier.
Value for Money
5.02
Standard quality for this hotel tier.
Food and Beverage
4.57
Breakfast variety needs improvement.
Overall Experience
5.29
Mixed sentiments; some positives, but several issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:11

Property Description

City Views and Convenient Amenities
Richmond Hotel Sylhet offers stunning city views from every room. Guests can unwind in the shared lounge or dine at the on-site restaurant. The 24-hour front desk, airport transfers, shared kitchen, and free WiFi ensure a comfortable stay.

Comfortable Rooms with Modern Features
Each room at the 3-star hotel is thoughtfully designed with air conditioning, a wardrobe, a desk, and a flat-screen TV. Some rooms even boast a private balcony for a touch of luxury.

Nearby Airport and Easy Access
Conveniently located in Sylhet, the hotel is just 8 km from Osmani International Airport, making travel hassle-free. Book your stay at Richmond Hotel Sylhet for a memorable and convenient experience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZYL

Location

Guest Reviews

5.9
Based on 188 reviews
Cleanliness: 5.57
Service: 7.04
Location: 6.58
Room Quality: 8.04
Amenities: 5.06
Value for Money: 5.02
Food and Beverage: 4.57
Overall Experience: 5.29
S
Sutradhar couple dk
1
2026-01-24 via Nuitee
Z
Zahed hossain couple fr
6
Ça va mais y’a mieux
Pros:

Le lit est confortable, le sommeil aussi pas de bruit

Cons:

Les repas sont super cher dans l’établissement, et en plus de ça lorsqu’on a demandé des assiettes, ils refusent

2026-01-14 via Nuitee
M
Mohammad couple br
4
2025-12-05 via Nuitee
M
Mohammad couple br
4
Cons:

They have taken 500 extra from your booking app.

2025-12-05 via Nuitee
D
DEWAN MD ZONAYED couple bd
9
সবদিক ভালো ছিল।
Pros:

স্টাফদের আতিথেয়তা ভালো ছিল।

Cons:

নাস্তায় আরো আইটেম দরকার।

2025-12-04 via Nuitee
F
Farjana extended_group bd
8
2025-10-05 via Nuitee
A
Ahmed couple bd
1
All good but bad is vary bad. Its not comfortable
Pros:

Room bathroom good

Cons:

Bad is vary bad. Low quality

2025-09-18 via Nuitee
R
Rakib couple bd
9
Pros:

The staff were nice and helpful. Both the room and the washroom were nice and clean

Cons:

The waiters need a little more training. The waiters started taking all the food back to the kitchen even before the time ended. They should have informed the guests that they were gonna start closing the buffet breakfast section so we could finish up taking what we needed. I went there to get some coffee but couldn't find any cups. I asked a waiter and he replied the time is over. Apart from that everything else was fine

2025-08-26 via Nuitee
M
Mahmudul extended_group bd
4
2025-07-23 via Nuitee
R
Rehan couple bd
7
Pros:

From reception to room service all are great

2025-07-14 via Nuitee
A
Autul young couple bd
10
Exceptional
2025-06-15 via Nuitee
K
Khaled young couple bd
3
Poor
2025-04-20 via Nuitee
I
Islam family with young children bd
5
Passable
2025-03-24 via Nuitee
A
Al young couple bd
3
Poor
2025-03-20 via Nuitee
A
Ahmed review category business travellers bd
8
Very good
2025-03-13 via Nuitee
S
Shofiqul young couple gb
8
Very good
2025-02-23 via Nuitee
M
Md. family with young children bd
4
Disappointing
2025-01-24 via Nuitee
I
It's young couple bd
10
Exceptional
Pros:

Breakfast was verry good.
Wifi service was good

2025-01-20 via Nuitee
A
Alam with friends bd
1
Bad
Pros:

Behaviour of the receptionist.

Cons:

Unavailable services and low quantity of break fast.

2024-12-23 via Nuitee
A
Akram young couple bd
7
Good
2024-12-21 via Nuitee