Djerba Castille- Couples and Families

Hotels
7.3 (101 reviews)
Zone Touristique, Aghir , Aghīr , tn

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Clubhouse
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly service
Good location
Nice pool
Cons:
Cleanliness issues
Room quality problems
Entertainment quality
Shortage of labor

Categories

Cleanliness
6.51
Issues with cleanliness mentioned, particularly related to room conditions.
Service
7.98
Generally positive remarks about the staff's kindness and availability.
Location
8.52
Good location with proximity to the beach and nice surroundings.
Room Quality
6.47
Reports of minimalistic rooms and issues with plumbing.
Amenities
7.5
Amenities were good, but with noted shortcomings in management.
Value for Money
6.96
Good value in terms of all-inclusive offerings.
Food and Beverage
7.51
Food quality was good but drinks were sometimes overly sweet.
Overall Experience
6.98
Mixed feelings; positives were overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:25

Property Description

Luxurious Castle-Inspired Accommodation:
Experience the charm of Djerba Castille at our hotel in Aghir, where every detail is reminiscent of castle architecture. Our comfortable rooms boast air conditioning for the Summer months, private bathrooms with hair-dryers, and the majority feature a balcony or terrace. With a lift granting easy access to all floors, convenience is key during your stay.

Abundant Amenities:
Indulge in our array of amenities, including WiFi in public areas, a large swimming pool complete with a thrilling child waterslide, and an omniports pitch catering to various sports activities. For sports enthusiasts, we offer 3 tennis courts for a friendly match. Unwind at our Spa center, where a range of treatments and cures await to rejuvenate your mind and body.

Beachfront Paradise Awaits:
Nestled on one of the most exquisite beachfronts on the island, our hotel promises a serene escape. Book now to immerse yourself in luxury and relaxation at Djerba Castille.

Important information:

Please note that the property does not accept bookings from non-married couples. All couples must present a valid marriage certificate upon check-in.

Your deposit will be charged to the credit card provided by “e-rev UK Ltd” who act on behalf of the hotel will appear on your bank statement as “e-rev ltd” Please note the card used when making your booking must be presented at check in.

some extra charges or taxes can be requested on arrivalGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 101 reviews
Cleanliness: 6.51
Service: 7.98
Location: 8.52
Room Quality: 6.47
Amenities: 7.5
Value for Money: 6.96
Food and Beverage: 7.51
Overall Experience: 6.98
J
Juan Angel couple fr
10
Muy recomendable , excelente atención
Pros:

Instalaciones muy sólidas , lindo entorno con ruina imperdibles en la zona y hasta decorando el establecimiento, perking súper cómodo y tome la pensión completa por un precio muy razonable . Perfecto para visitar
Las ruinas romanas cerca.

Cons:

Wifi no llee e gana al cuarto pero era excelente en las zonas del Lonnie

2026-05-09 via Nuitee
S
Saifelislam solo_traveller tn
6
Pros:

Calme


....

Cons:

...

2026-05-03 via Nuitee
G
Giuseppe extended_group it
2
Cons:

Con rammarico desidero condividere la mia esperienza, che purtroppo non è stata all’altezza delle aspettative.

Al nostro arrivo, alla reception ci è stato comunicato che la prenotazione risultava non pagata, nonostante fossi in possesso sia della conferma via email sia dell’addebito sulla carta di credito. Dopo alcune verifiche e contatti con la società EREV LTD, ci è stato inizialmente richiesto di effettuare nuovamente il pagamento per poter accedere alla struttura.

Dopo circa 40 minuti di attesa, e mentre stavo contattando Booking per chiarire la situazione, la stessa società EREV LTD ha riconosciuto un errore, confermando che il pagamento era stato effettuato, con solo una piccola differenza da saldare.

Al momento del saldo, abbiamo riscontrato ulteriori difficoltà tecniche, in quanto il POS non risultava funzionante, rendendo necessario il pagamento in contanti.

Al di là dell’inconveniente iniziale, comprensibile seppur spiacevole, ciò che mi ha lasciato perplesso è stata la gestione complessiva della situazione: il tempo di attesa prolungato alla reception, in presenza di altri ospiti, e l’assenza di un successivo riscontro da parte della direzione. Avevo espresso il desiderio di confrontarmi con un responsabile, ma durante il soggiorno non ho avuto modo di ricevere un riscontro o delle scuse.

La struttura in sé è valida e non ho particolari osservazioni negative sotto questo aspetto; tuttavia, ritengo che una maggiore attenzione al cliente e alla gestione di situazioni delicate possa fare una grande differenza nell’esperienza complessiva.

2026-04-27 via Nuitee
M
Marie helene family_with_children tn
9
Ce fut agréable, relaxant, convivial, et avec un personnel aux petits soins de la clientèle. Nous re
Pros:

Le petit déjeuner était varié. De bonne fraicheur. Chacun pouvait se satisfaire selin ses goûts

Cons:

Franchement rien c'était convivial. Nous étions 6 et nous nous sommes sentis très à l aise avec le personnel aimable et soigné

2026-04-27 via Nuitee
L
Linda family_with_children fr
8
2026-04-26 via Nuitee
H
Haithem couple fr
5
Pros:

Merci

Cons:

Merci

2026-04-14 via Nuitee
N
Nizar couple fr
10
2026-04-07 via Nuitee
D
Dorothée family_with_children es
7
Pros:

L hotel est grand et spacieux.le buffet est copieux et bien. Les chambres sont grandes.

Cons:

Les clients fument dans le hall de l hotel c est vraiment pas agréable pour les autres.

2026-04-06 via Nuitee
A
Aurélie family_with_children fr
8
Un excellent séjour
Pros:

Le restaurant est très chouette. Le choix, la variété, le goût,... Tout y est !
La vue mer 🤩🤩

Cons:

Le manque d'activités mais bon, basse saison.

2026-03-31 via Nuitee
M
Muriel P family_with_children fr
8
2026-03-29 via Nuitee
M
Moslem family_with_children sa
6
عموما جيد و الاجواء عائلية و هادئ
Pros:

الفطور مرضي الموقع جيد و الاطلالة جميلة

Cons:

لا يوجد ثلاجة في الغرفة

2026-03-26 via Nuitee
E
Emanuele solo_traveller it
8
Pros:

Tipico villaggio turistico dei viaggi organizzati ma molto grande e direttamente sul mare. Rapporto qualità prezzo ottima. Parcheggio moto sicuro

2026-02-25 via Nuitee
T
trabelsi solo_traveller tn
5
2026-02-09 via Nuitee
K
Krad family_with_children fr
10
Pros:

Bonne

Cons:

Tout

2026-01-29 via Nuitee
M
Mr. Orillard Axel family_with_children fr
8
Pros:

La tranquillité de l'hôtel

Cons:

Le hammam fermé et les horaires de dîner fermer a 21h

2026-01-25 via Nuitee
R
Rabia family_with_children fr
8
2026-01-19 via Nuitee
M
Melanie family_with_children ma
10
Pros:

Tres propre, personnel sympa,
Emplacement top, plage magnifique, bon repas

Cons:

Pas d'eau chaude a la douche le matin,
L'eau de la piscine intérieure beaucoup trop froide vraiment dommage

2026-01-18 via Nuitee
H
Hardy family_with_children fr
7
2026-01-12 via Nuitee
L
Levacher family_with_children fr
8
2026-01-10 via Nuitee
S
Simone family_with_children it
9
Pros:

Tutto perfetto 💯

2026-01-03 via Nuitee