James Hotel & Apartments

Hotels
8.2 (1347 reviews)
Újezd 428/34 , Prague , cz

listing image 1
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Children allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Ironing service
Currency exchange
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great Location
Helpful Staff
Cons:
Lack of Cleanliness
Worn Furnishings

Categories

Cleanliness
7.78
Multiple mentions of lack of cleanliness, including bathroom and sheets in several reviews.
Service
8.75
General satisfaction with helpful staff in various reviews.
Location
9.29
Location is frequently highlighted as excellent across multiple reviews.
Room Quality
7.74
Comments about worn furnishings and misleading photos.
Amenities
7.27
Limited cooking supplies and additional charges for amenities highlighted in reviews.
Value for Money
8.23
Some reviews suggest good value, but others indicate additional costs may be a concern.
Food and Beverage
8.28
Breakfast options mentioned positively, but concerns about overall food cleanliness.
Overall Experience
8.25
Overall positive sentiment tempered by specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:08

Property Description

Luxurious Accommodation
Located in the heart of Prague's historical centre, James Hotel & Apartments offers spacious units with king-size beds and stunning views of Mala Strana and Petrin hill. Upgrade to rooms with balconies and air conditioning for a truly indulgent stay.

Convenient Amenities
Enjoy complimentary WiFi, free hotel toiletries, and the option for airport transportation. Feel secure with a safety box at the reception and grab a coffee at the onsite café before exploring the nearby restaurants and shops.

Prime Location
With the iconic Charles Bridge just 600 metres away and Prague Castle within walking distance, James Hotel & Apartments is the perfect base for exploring the city. Don't miss out on experiencing the charm of Prague from this exceptional property.

Important information:

Please note that the reception is opened from 09:00 till 17:00. All arrivals must be confirmed by the reception before arrival. Check-in is available from 14:00 until 17:00. Please note that late check-in from 17:00 until 23:30 is available on request and is a subject to a fee of EUR 30. Check-in after 23:30 is not possible.

Please note that upon check-in it is necessary to present the credit card used during the reservation process.

Please note that the price of parking from December 29, 2023 to January 2, 2024 will be EUR 50.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PRG

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 35 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 10 per person per stay when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children up to and including 11 years old stay for € 20 per person per night when using an available extra bed.
    People 12 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1347 reviews
Cleanliness: 7.78
Service: 8.75
Location: 9.29
Room Quality: 7.74
Amenities: 7.27
Value for Money: 8.23
Food and Beverage: 8.28
Overall Experience: 8.25
D
Dr. Carmen • family_with_children • de
8
Gerne wieder!
Pros:

Gute Lage und viel Platz, helle Räume und ein

tolles Badezimmer. Sehr freundliche und hilfsbereite
Vermieter.

Cons:

Nichts

2026-05-09 • via Nuitee
S
Sami • solo_traveller • gb
9
Pros:

Great location and views. Near park and great transport links.

Cons:

Ideally, we would have liked another bathroom and mirrors in the bedrooms.

2026-05-08 • via Nuitee
S
Silvia • family_with_children • de
7
Ok
Pros:

Gute lage
Großzügige Wohnung

Cons:

Sanierungsbedürftig

2026-05-07 • via Nuitee
S
Seda Yildiz • solo_traveller • nl
7
2026-05-06 • via Nuitee
G
gioacchino • extended_group • it
8
2026-05-05 • via Nuitee
J
Johann • extended_group • at
8
Apartamento espacioso, limpio en el centro de Praga
2026-05-04 • via Nuitee
H
Håkan • family_with_children • se
7
Bra läge, full pott om det inte vore för duscharna, myrorna och ac-aggregatet.
Pros:

Perfekt läge.

Cons:

Vattentrycket i duscharna var bedrövligt dåligt. Det blev fel på en av ac-aggregaten som började låta illa, Det tog ca 1-2 timmar att få det fixat. I ett av rummen så var det en del myror.

2026-05-04 • via Nuitee
M
Mai • family_with_children • at
9
Pros:

Alles

Cons:

Nichts

2026-05-04 • via Nuitee
H
Hosanna • extended_group • at
7
2026-05-03 • via Nuitee
A
Anke • family_with_children • nl
8
Verblijf op een toplocatie!
Pros:

De locatie is echt fantastisch! Het 3-kamerappartement was ruim en netjes. We waren erg blij met de gehuurde garagebox, want je kan niet zomaar ergens parkeren in het centrum. De parkeerruimte is links van Starbucks als je ervoor staat en je rijdt erin door een glazen poort die het personeel voor je opent, het is dus geen openbare parking. Je komt zo aan de achterkant van het James House en loopt van daaruit zo door naar de receptie. Je hebt overigens wel wat stuurmanskunsten nodig om de auto te draaien op het terrein.

Cons:

De kussens zijn erg dun.

2026-04-30 • via Nuitee
M
Maarit • extended_group • fi
7
Kiva loma kuitenkin ja hyvä majoitus
Pros:

Sijainti oli hyvä ja huoneiston pohjaratkaisu. Tilat sopi hyvin meidän seurueelle. Meillä
oli varattuna kaksikerroksinen yläkerran huoneisto.
Henkilökunta oli ystävällinen

Cons:

Huoneiston varustelutaso oli puutteellinen
- sohvasta puuttui selkänojan tyynyt
- toinen sohvista oli rikki
- keittiöstä puuttui perus välineet
- ei ollut kahvinkeitintä
- keittiön laatikot olivat epäsiistit
- ruokailuvälineitä oli vain neljälle

2026-04-28 • via Nuitee
O
Ondřej • extended_group • cz
9
Pros:

Již po druhé jsme využili tyto apartmány, na jednu noc ideální výchozí bod pro návštěvu Prahy.

Cons:

Pokoje jsou strohé, ale na krátký pobyt dostačující.

2026-04-27 • via Nuitee
K
Kristof • extended_group • hu
10
2026-04-27 • via Nuitee
H
HUGO • extended_group • uy
7
Pros:

La atención en recepción, y lo espacioso del apartamento.

Cons:

Poca luz, bañera muy alta, falta mampara en la ducha.

2026-04-26 • via Nuitee
M
Martina • solo_traveller • de
10
Die Lage und Atmosphäre einfach top
Pros:

Ich kann nur die außergewöhnliche Bewertung bestätigen,, Personal sehr nett, sauber, hohe historische Decken, wunderschöne Tapete, leise hört man die Straßenbahn, was tolle Kulise macht und Städetetripp Atmosphäre macht,, klare Empfehlung, ein Wochenende in Prag - alles zu Fuß, da Zentrale Lage, Danke

Cons:

Hacken für die Handtücher

2026-04-26 • via Nuitee
A
Amanda • solo_traveller • gb
10
2026-04-24 • via Nuitee
G
Giuseppe • family_with_children • it
6
Bene,ma non benissimo.
Pros:

Le stanze da letto grandi e luminose.

Cons:

Nel bagno manca il phon.Ci potrebbe essere un cucinino nell'appartamento.

2026-04-24 • via Nuitee
H
Ho • family_with_children • us
8
Location is excellent and is in the old town area; very convenient to walk around for sightseeing.
Pros:

Big and spacious, luggage storage, location! Bathroom was very nice and large. The whole unit was very warm for the cold spring weather. Staff were a little ambivalent in attitude but were helpful and thorough nonetheless. Convenient breakfast place, Starbucks is right next door and lots of eateries are nearby and all within walking distance. The tram station and bus stop are also conveniently located right outside the building.

Cons:

The lay out of whole apartment unit was weird. Dining table was in a weird spot. Main bedroom was too big with 2 stained and weird couches positioned in an unusual placement. Only mini fridge, cups and tea spoons was provided; but no microwave, no hand towel or paper towel or anything else for a hotel apartment which is very unusual.

2026-04-23 • via Nuitee
S
Sarah • couple • gb
8
Great Stay will be returning
Pros:

The property was in a great location, very clean and plenty of shops and restaurants. Staff we very helpful.
Large suite plenty of space
Would stay again 😁

Cons:

The rooms were big but sparingly furnished and had to ask for iron and hairdryer although they were provided upon request. Lacked some personality would benefit from some colour.

2026-04-22 • via Nuitee
M
mladen • solo_traveller • rs
9
2026-04-19 • via Nuitee