James Hotel & Apartments

Hotels
8.2 (1283 reviews)
Újezd 428/34 , Prague , cz

listing image 1
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Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Ironing service
Currency exchange
Non-smoking throughout
Private check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Great Location
Helpful Staff
Cons:
Lack of Cleanliness
Worn Furnishings

Categories

Cleanliness
7.78
Multiple mentions of lack of cleanliness, including bathroom and sheets in several reviews.
Service
8.75
General satisfaction with helpful staff in various reviews.
Location
9.29
Location is frequently highlighted as excellent across multiple reviews.
Room Quality
7.74
Comments about worn furnishings and misleading photos.
Amenities
7.27
Limited cooking supplies and additional charges for amenities highlighted in reviews.
Value for Money
8.23
Some reviews suggest good value, but others indicate additional costs may be a concern.
Food and Beverage
8.28
Breakfast options mentioned positively, but concerns about overall food cleanliness.
Overall Experience
8.25
Overall positive sentiment tempered by specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:08

Property Description

Luxurious Accommodation
Located in the heart of Prague's historical centre, James Hotel & Apartments offers spacious units with king-size beds and stunning views of Mala Strana and Petrin hill. Upgrade to rooms with balconies and air conditioning for a truly indulgent stay.

Convenient Amenities
Enjoy complimentary WiFi, free hotel toiletries, and the option for airport transportation. Feel secure with a safety box at the reception and grab a coffee at the onsite café before exploring the nearby restaurants and shops.

Prime Location
With the iconic Charles Bridge just 600 metres away and Prague Castle within walking distance, James Hotel & Apartments is the perfect base for exploring the city. Don't miss out on experiencing the charm of Prague from this exceptional property.

Important information:

Please note that the reception is opened from 09:00 till 17:00. All arrivals must be confirmed by the reception before arrival. Check-in is available from 14:00 until 17:00. Please note that late check-in from 17:00 until 23:30 is available on request and is a subject to a fee of EUR 30. Check-in after 23:30 is not possible.

Please note that upon check-in it is necessary to present the credit card used during the reservation process.

Please note that the price of parking from December 29, 2023 to January 2, 2024 will be EUR 50.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PRG

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 35 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 10 per person per stay when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children up to and including 11 years old stay for € 20 per person per night when using an available extra bed.
    People 12 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1283 reviews
Cleanliness: 7.78
Service: 8.75
Location: 9.29
Room Quality: 7.74
Amenities: 7.27
Value for Money: 8.23
Food and Beverage: 8.28
Overall Experience: 8.25
H
Helene • family_with_children • fr
10
2026-03-14 • via Nuitee
E
EMIL • extended_group • bg
10
2026-03-12 • via Nuitee
L
Lucia • family_with_children • sk
8
Pros:

Ubytování bylo čisté, lokalita super, pan provozní velice milý a ochotný.

Cons:

Chtělo by to nové polštáře, jinak nemám moc co vytknout.

2026-03-11 • via Nuitee
S
Shanaia Mizzi • extended_group • mt
8
Pros:

Accommodation was in a central area, there is Starbucks and restaurants in the same road. The rooms are big, spacious and clean. All rooms have windows facing the street so all had a view. Receptionist let us keep our luggages there for the rest of the day after check out, so we could enjoy the rest of the day at Prague without running

Cons:

The rooms including the bathroom cannot be locked, which was quite uncomfortable. The bathroom is not modern and bath is uncomfortable to use as it is very high to go into.

2026-03-10 • via Nuitee
M
Martin • family_with_children • cz
9
2026-03-07 • via Nuitee
S
Sergey • family_with_children • ru
10
Превосходно! Вернемся еще раз! Рекомендую!
Pros:

Прекрасные апартаменты! Очень близко ко всем основным достопримечательностям и классным заведениям! Рядом есть магазины если надо купить воды или покушать на ночь. Отличный персонал, разрешили нам поздний выезд без доплат. Есть Парковка, но мы не пользовались.

Cons:

Нет кухни, но и не сильно надо. Фен, и гладильная доска только во время работы ресепшене с 9 до 17 часов. Стиральная машина - платная(

2026-03-04 • via Nuitee
K
Kateřina • family_with_children • cz
6
Průměr.
Pros:

Místo je vhodné jako výchozí bod pro procházky a výlety. Nádherné parkety, krásné dveře. Čistá koupelna. Krásné historické schodistě. Čisté povlečení.

Cons:

Nedaly se zamknout dveře pokoje. Hotel na mě působil jako hodinový hotel. Nefungovala televize, velmi slabé hlavní světlo v pokoji (svítila jen jedna žárovka). Recepční po oba dny dvoumetroví kulturisté v bomberu (asi ochranka pro štamgasty? :D) . Potrhaná sedačka.

2026-02-28 • via Nuitee
N
Nóra • extended_group • hu
8
2026-02-28 • via Nuitee
B
Branislav • family_with_children • sk
10
2026-02-28 • via Nuitee
J
Joost • family_with_children • nl
7
Ruim Appartement in een fijne wijk
Pros:

Ligging in fijne wijk. Naast faciliteiten zoals mini supermarkt en Starbucks. Goed om te weten dat aan de voorzijde een drukke straat is.
Erg fijn dat de accommodatie ook een koelkast en waterkoker en wat glazen etc had. Een keukentje zou meer toegevoegde waarde bieden.
De parkeer garage is top! Let op, wel een erg smalle doorgang.

Cons:

De schoonmaak/ hygiëne kan beter. Veel stof in hoeken & spinnenwebben aan het plafond. De warm waterdruk is niet stabiel.

2026-02-23 • via Nuitee
K
Katarina • couple • sk
5
2026-02-23 • via Nuitee
T
TangoX • family_with_children • ua
10
I liked the hotel. It was conveniently located. The staff was polite.
2026-02-22 • via Nuitee
B
Bacao • extended_group • ch
10
Pros:

Es war ein super Apartment. Es war sehr gross und sauber. Zudem liegt das Apartment sehr zentral und ist trotzdem ruhig. Es hat uns sehr gefallen.

Cons:

War alles super.

2026-02-22 • via Nuitee
R
Raimundas • family_with_children • lt
7
Pros:

Be pusryčių

Cons:

Mini virtuvėlėje tik puodeliai, stiklinės ir šaukšteliai, nebuvo jokių kitų indų ir įrankių. Trūko švaros-sofos svetainėje dėmėtos.

2026-02-22 • via Nuitee
D
David • extended_group • es
10
2026-02-22 • via Nuitee
C
Cecile • family_with_children • it
8
Bon séjour , mais amelioration necessaire cote ponctualite et cordialitée du personnel
Pros:

La grande chambre, grand lit tres bien , emplacement aussi très pratique

Cons:

Le fait du parking il faut mettre la voiture dans un ascenseur c est ok mais ensuite le jour du départ on doit attendre la personne pour sortir la voiture et cette personne avait 20 min de retards …. Ca peux arriver mais a son arrivée en retard pas d’excuse et limite courtoise avec nous c est tres dommage de finir sur un mauvais point ! Pensez y !

2026-02-22 • via Nuitee
C
Cecile • family_with_children • it
8
Bon séjour mais personnel a former a la puntualità et cordialitee
Pros:

Oui grand lits, grande chambre, et bonne position proche du centre historique 10 min a pied sinon il y a le tram devant

Cons:

Le parking il faut mettre sa voiture dans un ascenseur ca c est ok mais le jour du départ la personne qui doit s occuper de l’ ascenseur avait 20 min de retard , ca peux arriver mais aucune excuses et la personne était limite courtoise avec nous …! C est tres dommage de finir sur une note negative !!

2026-02-22 • via Nuitee
T
Tomáš • couple • sk
10
2026-02-12 • via Nuitee
A
Adam • extended_group • sk
10
2026-02-12 • via Nuitee
S
Susann • family_with_children • de
9
Lage einfach top. Unser Auto hatte auch Urlaub!
Pros:

Die Lage ist einfach top 👍🏻

Cons:

Ein bisschen mehr Geschirr wäre von Vorteil gewesen, wenigstens zum frühstücken.

2026-02-09 • via Nuitee