Hotel Casa Victoria

Hotels
8.9 (877 reviews)
carrera 32 # 1 sur - 13 , Medellín , co

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly, helpful staff
Great location (near 24h supermarket, shopping, quiet area)
Beautiful views from rooms and dining area
Good cost-benefit for many guests
Cons:
Breakfast sometimes not included or limited in variety
No on-site restaurant / some facilities closed
Occasional WiFi or AC power issues
Isolated reports of unprofessional service
Possible lack of additional amenities (e.g., gym)

Categories

Cleanliness
9.3
Consistently praised as very clean and well kept in multiple reviews; rooms and common areas described as orderly and spotless.
Service
9.1
Staff repeatedly described as very friendly and helpful; isolated report of unprofessional or unhelpful service noted but overall service sentiment is positive.
Location
9.5
Excellent location cited often: quiet area, close to supermarket (24h), shopping and tourist spots; views from rooms also highlighted positively.
Room Quality
9
Rooms described as spacious, comfortable beds, attractive and practical bathrooms with pleasant views — overall very favorable room quality.
Amenities
7.8
Mixed to slightly negative: good basics (WiFi, air conditioning sometimes praised), but several mentions of missing amenities (no restaurant, possible lack of gym, some facilities closed).
Value for Money
9.2
Generally seen as good value with multiple comments on strong cost-benefit; a few complaints about unexpected charges for breakfast affected perceived value for some guests.
Food and Beverage
8
Breakfast generally adequate and acceptable for the price according to many guests, but limited variety and issues with inclusion/extra charges and a closed restaurant lowered scores for some.
Overall Experience
9.3
Majority of reviews report a very positive stay, recommendations to others, and intention to return; a minority report strong dissatisfaction, but overall experience is highly favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 07:29

Property Description

Luxurious Spa Facilities and Fitness Center

Indulge in relaxation and wellness at Casa Victoria with our top-notch spa facilities and fully equipped fitness center. Unwind and rejuvenate in style during your stay with us.

Elegant Rooms with Modern Amenities

Experience comfort and sophistication in our rooms featuring air conditioning, minibars, and private bathrooms. Upgrade to our suites for added luxury with spa baths and balconies, all adorned with sleek modern décor.

Convenient Location for Shopping and Sightseeing

Explore the vibrant city of Medellin with ease as our hotel is just a short drive away from popular shopping centers, museums, and parks. Take advantage of our proximity to key attractions for a memorable stay.

Book your stay at Casa Victoria now to enjoy a perfect blend of relaxation, convenience, and luxury.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MDE

Location

Guest Reviews

8.9
Based on 877 reviews
Cleanliness: 9.3
Service: 9.1
Location: 9.5
Room Quality: 9
Amenities: 7.8
Value for Money: 9.2
Food and Beverage: 8
Overall Experience: 9.3
H
HENRIQUE • family_with_children • br
10
2026-08-31 • via Nuitee
G
Gustavo • solo_traveller • br
10
Pros:

Muito bem localizado

2026-08-30 • via Nuitee
F
FERNANDO • couple • es
8
2026-08-29 • via Nuitee
J
Jose Luis • solo_traveller • br
10
2026-08-27 • via Nuitee
T
Tamás • couple • hu
10
2026-08-26 • via Nuitee
D
Darley Daniel • solo_traveller • co
9
2026-08-26 • via Nuitee
A
Aaron • solo_traveller • us
10
It was a very nice experience to stay there
Pros:

It was a perfect stay

Cons:

I was not aware that Medellin and the hotel were located on steep hills, so walking from place to place was challenging.

2026-08-24 • via Nuitee
F
Francisca • family_with_children • ec
9
2026-08-24 • via Nuitee
A
Andres • solo_traveller • co
10
2026-08-20 • via Nuitee
R
Rene • couple • co
10
2026-08-18 • via Nuitee
M
Marta • extended_group • es
9
2026-08-18 • via Nuitee
A
Alessia • couple • it
10
Perfetto
Pros:

L’hotel è situato in una posizione ottima, la zona è tranquilla e vicinissima al centro. La nostra stanza era spaziosa e pulitissima, il personale cordiale e molto disponibile. Ci tornerei assolutamente

2026-08-18 • via Nuitee
A
Alfonso • solo_traveller • co
10
Pros:

La vista panorámica de la ciudad y la ubicación en un sector muy seguro. Además de la facilidad para conseguir lo que se necesite debido a los malls cercanos que tiene.

Cons:

Particularmente en la habitación había un ruido, similar al sonido de un taladro contra una pared, durante toda la noche.

Por otro lado, la luz del led blanca del TV cuando está apagado no se puede desactivar, resultando molesto a la hora de dormir.

2026-08-17 • via Nuitee
O
Oscar • solo_traveller • co
10
Pros:

Todo

2026-08-17 • via Nuitee
M
Marta • extended_group • it
9
Pros:

Camera e bagno molto grandi. Bellissima finestra e balcone

2026-08-17 • via Nuitee
M
Marta • couple • es
9
Recomendado. Matices si buscas algo de más ambiente.
Pros:

Resistent al terretremol. L'esmorzar molt bo, el personal en general molt amable i resolutiu. Molt net. Zona molt tranquila, es dorm bé tot i estar aprop d'una zona concurrent ee cotxes no s'escolta gaire bé res.

Cons:

Tot i que la ubicació és Al Poblado es troba a les afores del barri, es necessari uber en tot moment per arribar ja que a la nit es molt fosca la zona. Té unicament dos petits establiments per dinar-supar fora de l'hotel en sí.

2026-08-15 • via Nuitee
S
STEPHEN • solo_traveller • gb
10
An excellent stay - great value!!
Pros:

It was a very comfortable stay - everything was great!! Thankyou!!

Cons:

The friendliness of the staff, the cleanliness of the rooms and the position of the hotel in relation to the centre!!

2026-08-14 • via Nuitee
A
alfonso • solo_traveller • co
10
Pros:

El confort de la habitacion !!

Cons:

Que no estaba incluido el desayuno

2026-08-13 • via Nuitee
J
johan • couple • co
10
Good for price and location when the booking discounts apply
Pros:

Location and price
Breakfast and staff attentiveness
Parking

Cons:

Nothing

2026-08-13 • via Nuitee
M
Mitidieri • solo_traveller • br
9
Não é seguro se ocorrer incêndio!
Pros:

Excelente quarto e localização

Cons:

Não tem sistema de proteção contra incêndios! Grave situação!

2026-08-13 • via Nuitee