Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Stylish atmosphere
Cons:
Issues with cleanliness
Some design quirks in rooms

Categories

Cleanliness
6.89
Some guests mentioned issues with cleanliness, indicating it did not meet a 5-star standard.
Service
8.86
Numerous reviews praised the exceptional service and attention to detail provided by the staff.
Location
8.4
The hotel's location was frequently highlighted as a positive aspect, being vibrant and well-placed.
Room Quality
7.85
Rooms were noted as stylish and comfortable, although some design quirks were mentioned.
Amenities
7.88
The amenities such as the spa were appreciated, but some guests wished for more options.
Value for Money
7.84
Given the price point, guests felt the value was satisfactory despite some negative experiences.
Food and Beverage
8.39
Dining experiences were mostly positive, with good service noted during meals.
Overall Experience
7.86
Most guests expressed a willingness to return, indicating a generally positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:52

Property Description

Luxurious Accommodations and Stunning Rooftop Pool
W Amsterdam boasts guest rooms and suites with fabulous views of the Royal Palace and city canals. Guests can unwind at the heated wet deck rooftop pool and enjoy the fantastic W lounge rooftop with breathtaking city views.

Award-Winning Spa and Fitness Facilities
Indulge in relaxation at the multi-awards AWAY Spa or stay active at the FIT Gym. Whether you seek pampering or a workout, W Amsterdam has you covered with top-notch amenities.

Gourmet Dining and Event Spaces
With four on-site restaurants, including a Michelin-starred option, guests can savor culinary delights. Additionally, the hotel offers extensive meeting facilities and exclusive spaces for weddings and special events.

Ready to experience the epitome of luxury and convenience at W Amsterdam? Book now for an unforgettable stay!

Important information:

Please note only in the suite an extra bed can be placed upon request, and the extra charge is 80 EUR.

A baby cot is available free of charge upon request.

WiFi can be upgraded to High Speed WiFi, however charges are applicable.

Please note that the credit card used for booking must be valid for the entire stay.

Please present the credit card used to make this reservation upon check-in at the hotel.

Please note that debit and Credit cards will be authorized at check-in for the total amount of the stay, plus an amount to cover incidentals. The authorization will hold the funds until check-out, at which time the amount actually incurred during the stay will be charged.

Availability is not guaranteed for guests who failed to show on the original arrival date. The room will be released at midnight (local time) and the availability is not guaranteed the next day.

Please note that guests have to reserve access to the swimming pool and hot tubs within the AWAY Spa, prior their visit to the spa. All guests can visit the swimming pool and hot tubs of AWAY Spa for a maximum of 1.5 hours.

Please note that access to the spa, swimming pool and fitness area are restricted to guests under 16 years of age. Children below 16 years old can use the wet area accompanied by an adult who signs a disclaimer for them and after making a reservation every day between 9 am and 11amGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Property Video

Guest Reviews

8
Based on 1408 reviews
Cleanliness: 6.89
Service: 8.86
Location: 8.4
Room Quality: 7.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
D
dalal • couple • kw
1
2026-09-04 • via Nuitee
W
Warsha • solo_traveller • us
10
2026-09-03 • via Nuitee
J
Julie • couple • be
5
Pros:

La localisation, le lit est confortable

Cons:

Manque de luminosité et de fenêtres. Je me suis sentie claustrophobe.

2026-09-01 • via Nuitee
V
Vanitha • couple • za
4
My stay was average
Pros:

The location

Cons:

My room wasn’t serviced timeously. There was a party in the rooftop on Sunday night where the music only ended about 11pm. The room above me was very loud.

2026-09-01 • via Nuitee
A
Aviel • couple • il
10
Pros:

פצצה של מקום ממליץ

Cons:

הספא צריך להזמין תור למקום לבריכה או ג׳קוזי

2026-08-31 • via Nuitee
A
Alçin • couple • tr
5
2026-08-31 • via Nuitee
V
Vander • solo_traveller • de
6
To many questions from checking in to checking out to setting up a simple massage. Way too much.
Pros:

It has a good vibe

Cons:

Music thumping all night. Service desk sent security but no solution

2026-08-29 • via Nuitee
B
berrezzoug • solo_traveller • be
10
2026-08-28 • via Nuitee
H
Harry • solo_traveller • ie
10
Pros:

Brilliant location, fantastic pool and spa

Cons:

Coffee in the room left a lot to be desired, cups tasted as if they were cleaned with surface cleaner.

2026-08-28 • via Nuitee
V
Vacationer456634 • Couples • Ashford, Kent, England
10
Perfect Honeymoon
Pros:

Before I even set foot in the building, I’d already had a wonderful experience. I was trying to plan the perfect honeymoon and was in frequent communication with numerous members of staff — every single one of them helpful and friendly. They arranged a dream upgrade at a generous discount for our special occasion.

A quick orientation: the hotel is spread across two buildings. The Bank houses The Duchess, the spa, and the Urban Suites. The Exchange has Mr Porter, the rooftop lounge and pool, and views of the palace.

We stayed in the Bank, in an Urban Suite — the only room type with an outdoor terrace and hot tub. They’d covered everything in rose petals and left champagne and two drinks tickets waiting for us. The bed is incredibly comfortable. On future visits I’ll only be booking Urban Suites.

The location can’t be beaten. Dam Square, De Wallen, the canals, and endless shopping and dining are all within walking distance. Our first night we walked to Abraxas and then around the shops at the square; the next morning we wandered De Wallen with a stop at Bulldog the First; the following night we walked to our private canal cruise. There are also taxis lined up outside, which came in handy for the museums further out.

Breakfast is served daily at Mr Porter from 7–10, and at The Duchess Friday to Sunday. The spread and options were delicious. Room service runs a separate, more limited menu — the restaurant dishes aren’t available through it — but what they have is very good. I had the breakfast quesadilla one morning, and one evening they made me a plain cheeseburger instead of the fancy one on the menu. Both were great. The team accommodated every request swiftly, including a bag of ice for my poor knee alongside two jars of ketchup, and they were excellent at bringing order to our chaos while we were out.

The spa is lovely. My husband and I each had a 90-minute relaxation massage — never long enough! — and reserved time in the wet facilities: cold plunge, fire bath, sauna, steam room, swimming pool, and hot tub. The cold plunge was my favourite. The massage was exquisite.

Dinner at The Duchess is perfection. Every bite of every dish was heaven. Get the seafood pasta.

We’ll definitely be back for our anniversary. I already can’t wait.

2026-08-25 • via Tripadvisor
P
Paradise12769438360 • Solo travel • Dubai, Emirate of Dubai
8
an ok stay
Pros:

Not recommend Mr Porter. Bring your money somewhere else. That said, I’d like to give special recognition to Nida, who was very professional and genuinely guest-service oriented. She handled my complaint very well, Her attitude were truly appreciated

2026-08-24 • via Tripadvisor
Z
zokko • solo_traveller • be
5
Not worth it. Totally not .
Pros:

I liked the pool , the perfumed hallways and the fast elevator's

Cons:

There where a lot of unclean places , in the hotel room and outside the hotel rooms . I have a lot of pictures and videos of these dirty spots . I expected 5 stars to be clean to the highest level , but I'm truly disappointed. Never again . I've paid more then 400 € for this .

2026-08-24 • via Nuitee
I
Imelda Sheila • couple • is
7
Great!! Could have been excellent given how expensive it is..
Pros:

The Spa was the best thing about the Hotel.
Also excellent location.

Cons:

The room was not up to my expectations.
And not very sound proof.

2026-08-23 • via Nuitee
S
sami • solo_traveller • sa
1
2026-08-22 • via Nuitee
J
Judith • family_with_children • gb
10
2026-08-21 • via Nuitee
M
Martin • couple • za
7
2026-08-19 • via Nuitee
A
Aakarsh • solo_traveller • in
9
2026-08-17 • via Nuitee
S
Stephanie1453c • Couples • Mundelein, Lake County, Illinois
10
Great Location! Excellent staff!
Pros:

The W Amsterdam is in a great location with clean rooms and very comfortable beds. The staff was exceptional, especially Bilal and Nick at the front desk. Nick went above and beyond to secure a last-minute canal cruise for us—and he succeeded! Outstanding service and a wonderful stay. Highly recommend!

2026-08-16 • via Tripadvisor
O
Olena • couple • it
1
I will never come to this hotel
Pros:

It’s completely different than on photo! Super dark ugly room

Cons:

Everything is old in room and not comfortable at all

2026-08-16 • via Nuitee
T
Thibaut • couple • fr
6
inadapté aux personnes à mobilité réduite (même si ils disent le contraire)
Pros:

l'emplacement, le confort de l'hotel, la disponibilité du personnel

Cons:

les équipements pour personnes à mobilité réduite absolument pas au niveau de l'hotel et du prix ! barres de soutien inadaptées, pas de banc ou chaise de douche

2026-08-16 • via Nuitee