Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Stylish atmosphere
Cons:
Issues with cleanliness
Some design quirks in rooms

Categories

Cleanliness
6.89
Some guests mentioned issues with cleanliness, indicating it did not meet a 5-star standard.
Service
8.86
Numerous reviews praised the exceptional service and attention to detail provided by the staff.
Location
8.4
The hotel's location was frequently highlighted as a positive aspect, being vibrant and well-placed.
Room Quality
7.85
Rooms were noted as stylish and comfortable, although some design quirks were mentioned.
Amenities
7.88
The amenities such as the spa were appreciated, but some guests wished for more options.
Value for Money
7.84
Given the price point, guests felt the value was satisfactory despite some negative experiences.
Food and Beverage
8.39
Dining experiences were mostly positive, with good service noted during meals.
Overall Experience
7.86
Most guests expressed a willingness to return, indicating a generally positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:52

Property Description

Luxurious Accommodations and Stunning Rooftop Pool
W Amsterdam boasts guest rooms and suites with fabulous views of the Royal Palace and city canals. Guests can unwind at the heated wet deck rooftop pool and enjoy the fantastic W lounge rooftop with breathtaking city views.

Award-Winning Spa and Fitness Facilities
Indulge in relaxation at the multi-awards AWAY Spa or stay active at the FIT Gym. Whether you seek pampering or a workout, W Amsterdam has you covered with top-notch amenities.

Gourmet Dining and Event Spaces
With four on-site restaurants, including a Michelin-starred option, guests can savor culinary delights. Additionally, the hotel offers extensive meeting facilities and exclusive spaces for weddings and special events.

Ready to experience the epitome of luxury and convenience at W Amsterdam? Book now for an unforgettable stay!

Important information:

Please note only in the suite an extra bed can be placed upon request, and the extra charge is 80 EUR.

A baby cot is available free of charge upon request.

WiFi can be upgraded to High Speed WiFi, however charges are applicable.

Please note that the credit card used for booking must be valid for the entire stay.

Please present the credit card used to make this reservation upon check-in at the hotel.

Please note that debit and Credit cards will be authorized at check-in for the total amount of the stay, plus an amount to cover incidentals. The authorization will hold the funds until check-out, at which time the amount actually incurred during the stay will be charged.

Availability is not guaranteed for guests who failed to show on the original arrival date. The room will be released at midnight (local time) and the availability is not guaranteed the next day.

Please note that guests have to reserve access to the swimming pool and hot tubs within the AWAY Spa, prior their visit to the spa. All guests can visit the swimming pool and hot tubs of AWAY Spa for a maximum of 1.5 hours.

Please note that access to the spa, swimming pool and fitness area are restricted to guests under 16 years of age. Children below 16 years old can use the wet area accompanied by an adult who signs a disclaimer for them and after making a reservation every day between 9 am and 11amGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Property Video

Guest Reviews

8
Based on 1408 reviews
Cleanliness: 6.89
Service: 8.86
Location: 8.4
Room Quality: 7.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
M
Martin nicholas • extended_group • id
7
2026-09-18 • via Nuitee
N
Nanne • couple • us
8
Pros:

Great location and wonderful staff!

Cons:

Layout counterintuitive with the different buildings. Hotel has no soul.

2026-09-17 • via Nuitee
M
MOHAMMAD • couple • kw
10
I think it would be a better experience if i had room with a view
Pros:

Everything

Cons:

Nothing

2026-09-14 • via Nuitee
M
Myrlund • couple • no
8
Bra hotel med høy aktivitet
Pros:

Sentral beliggende hotel, god frokost (også på veranda om bra vær) i 6 etage med god utsikt over deler av byen

Cons:

Spa manglet jacuzzi, ellers bra

2026-09-11 • via Nuitee
M
Michael • solo_traveller • us
8
Fun trip. First time in Amsterdam.
Pros:

Excellent location. Room was very clean,comfortable. Very modern.

Cons:

Dark dingy hallways. Hallway carpet was dirty.

2026-09-10 • via Nuitee
J
Juliana • couple • br
5
Very disappointed
Pros:

W Hotel Amsterdã double charged my stay. Terrible
communication with them. They wrongly charged twice my 1 night stay; I’ve already sent 2 emails asking to correct this and made a phone call explaining to the staff but nothing has been done yet.

Cons:

W Hotel Amsterdã double charged my stay. Terrible
communication with them. They wrongly charged twice my 1 night stay; I’ve already sent 2 emails asking to correct this and made a phone call explaining to the staff but nothing has been done yet.

2026-09-09 • via Nuitee
H
Holly • couple • gb
2
Not what we expected.
Pros:

Great location .

Cons:

We found black hairs (which looked like a males bead hair) all over the sink surfaces and all in the corner of the sink.
This then lend us to check the rest of the room.
The floors had not been cleaned / hovered.
The fridge hadn’t been replenished. The coffee machine still had water in the water dispenser. We also found a liquid stain on the side of the bed frame.

2026-09-08 • via Nuitee
V
vaso • couple • gr
9
2026-09-08 • via Nuitee
M
Mitchell • couple • gb
10
2026-09-07 • via Nuitee
U
Unnikrishnan • solo_traveller • ae
4
Bad Hospitality, overall cleanliness, no appropriate signboards, their breakfast policy i.e. different timings for weeke
Pros:

Location

Cons:

Bad Hospitality, overall cleanliness, no appropriate signboards, their breakfast policy i.e. different timings for weekend/weekdays with no proper communication, good luck finding your room in less than 10 mins - it's like entering a maze!!

2026-09-07 • via Nuitee
B
Bill • couple • us
9
2026-09-06 • via Nuitee
D
dalal • couple • kw
1
2026-09-04 • via Nuitee
W
Warsha • solo_traveller • us
10
2026-09-03 • via Nuitee
J
Julie • couple • be
5
Pros:

La localisation, le lit est confortable

Cons:

Manque de luminosité et de fenêtres. Je me suis sentie claustrophobe.

2026-09-01 • via Nuitee
V
Vanitha • couple • za
4
My stay was average
Pros:

The location

Cons:

My room wasn’t serviced timeously. There was a party in the rooftop on Sunday night where the music only ended about 11pm. The room above me was very loud.

2026-09-01 • via Nuitee
A
Aviel • couple • il
10
Pros:

פצצה של מקום ממליץ

Cons:

הספא צריך להזמין תור למקום לבריכה או ג׳קוזי

2026-08-31 • via Nuitee
A
Alçin • couple • tr
5
2026-08-31 • via Nuitee
V
Vander • solo_traveller • de
6
To many questions from checking in to checking out to setting up a simple massage. Way too much.
Pros:

It has a good vibe

Cons:

Music thumping all night. Service desk sent security but no solution

2026-08-29 • via Nuitee
B
berrezzoug • solo_traveller • be
10
2026-08-28 • via Nuitee
H
Harry • solo_traveller • ie
10
Pros:

Brilliant location, fantastic pool and spa

Cons:

Coffee in the room left a lot to be desired, cups tasted as if they were cleaned with surface cleaner.

2026-08-28 • via Nuitee