Element Boston Seaport District

Hotels
Element by Westin
9 (556 reviews)
391-395 D Street , Boston , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Exceptional service
Clean and comfortable rooms
Cons:
Unacceptable parking
Pool quality issues

Categories

Cleanliness
9.14
The property is described as beautiful and clean.
Service
9.61
Exceptional service highlighted by multiple reviews, particularly by EJ and Miguel.
Location
9.15
Location is praised as perfect and steps from downtown.
Room Quality
9.1
Rooms are reported as comfortable and clean.
Amenities
8.13
Parking is noted as unacceptable and pool quality not mentioned positively.
Value for Money
9.09
Overall experience suggests good value for the stay.
Food and Beverage
8.64
Not specifically mentioned, assumed standard for this hotel tier.
Overall Experience
9.11
Guests express eagerness to return, indicating a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:21

Property Description

Modern Eco-Friendly Accommodation
Element Boston Seaport offers a refreshing stay with an indoor swimming pool and fitness centre, perfect for relaxation and staying active during your visit to Boston.

Comfortable and Stylish Rooms
Each guest room at Element Boston Seaport features an open layout with earthy tones, a flat-screen TV, coffee machine, and a private bathroom stocked with complimentary toiletries. Some rooms even include a cozy seating area for unwinding after a long day of exploration.

Convenient Amenities and Services
Guests can enjoy the convenience of a 24-hour front desk, on-site market offering snacks and meals, and bike hire to explore the city. With popular attractions nearby and Logan Airport just 3 km away, Element Boston Seaport is the ideal choice for your stay in Boston.

Important information:

Please note, guests are required to sign up for the hotel’s free Reward Program in order to obtain complimentary WiFi access.

Please note, the hotel welcomes dogs weighing up to 60 pounds. Other pets may be allowed at the discretion of the hotel manager—please contact the hotel prior to reserving or arrival to make arrangements. Pet owners must sign a pet regulation waiver at check-in. A fee may be charged for damages caused by the pet or any additional cleaning if neededGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 50 per day.

Location

Guest Reviews

9
Based on 556 reviews
Cleanliness: 9.14
Service: 9.61
Location: 9.15
Room Quality: 9.1
Amenities: 8.13
Value for Money: 9.09
Food and Beverage: 8.64
Overall Experience: 9.11
R
Rafael couple us
9
2026-01-19 via Nuitee
H
Haguy couple nl
8
Pros:

Best goed

2026-01-19 via Nuitee
I
Ioannis couple us
10
2026-01-19 via Nuitee
L
Larissa solo_traveller br
10
Pros:

Localizaçao excelente para quem vai ao centro de convençoes. Quarto e banheiro confortáveis.

Cons:

O Café da manha poderia ser um pouco diverso e completo. Senti falta de condicionador no banheiro.

2026-01-19 via Nuitee
M
Matulino extended_group us
10
2026-01-19 via Nuitee
F
Fleming solo_traveller nl
9
2026-01-19 via Nuitee
D
David couple us
5
Ok, I have not got my receipt
Pros:

Ok

Cons:

Room & entrance

2026-01-19 via Nuitee
L
Lee couple us
10
Pros:

I liked that the hotel was located close to the waterfront. It made getting around much easier.

Cons:

I didn't have any dislikes.

2026-01-19 via Nuitee
S
Scott extended_group ie
3
As above.
Pros:

The room was of good quality.

Cons:

There was a couple of points to note. Firstly, there was renovations happening in the hotel which made some of the amenities not available, such as the pool and restaurant/bar area also. This was not communicated to me before arriving which was disappointing. Secondly, there was a fault in the alarm which caused serious inconvenience for around 20-30mins on our night of arrival, we had important business meetings the following morning and this was not good preparation. All in all, it was disappointing for a couple of reasons.

2026-01-16 via Nuitee
S
SOOK KYUNG family_with_children us
7
Cons:

숙소 보증금이 비지니스데이 10일이 넘도록 환불이 안되서 여러차례 연락하게 만들었고 숙소에서는 그럴리가 없다며. . 결국 그렇게 실갱이하다가 카드사로부터 내가 숙소와 하루종일 이메일로 연락하게 그 날 취소처리되었다는 회신 받음

2026-01-13 via Nuitee
A
Allison couple us
8
2026-01-12 via Nuitee
J
Jessica extended_group us
5
Not as good as the first stay.
Pros:

I like the proximity. The staff is friendly

Cons:

The pool has been closed for both our stays, and now nits under renovation there was no hot chocolate/cappuccino station and the breakfast was not the full breakfast we received during our first stay. I felt as though we should have received a credit or discount for not getting the full amenities as described in stay. I had upgraded to a suite. There were missing covers to the pans. I did not have any sponges or detergent for washer. I had to find a house keeper to get it.

2026-01-07 via Nuitee
K
katiemW8989EL Family
10
Great check in and hospitality
Pros:

We just checked in a couple of hours ago but this has been a great experience already, and it is mostly due to EJ at the front desk. We had booked at another hotel and long story short were not given the room we had booked and several amenities were unavailable so we cancelled the reservation. We were very stressed as we are traveling with our 4 year old. We called element to ask some questions and EJ answered and helped us so much to get everything arranged. He was here to check us in as well and he really turned a bad day around. What we experienced here was not just customer service but real hospitality. Thank you so much to EJ and this hotel.

2026-01-05 via Tripadvisor
L
Lindsey couple us
9
2026-01-05 via Nuitee
L
luizgZ1350KN Couples
10
Element Boston Seaport Review Luiz
Pros:

EJ was awesome and hooked me up with a surprise for my anniversary. We stayed there for 2 days only but overall great experience.

2026-01-04 via Tripadvisor
A
Aurelio couple br
7
Pros:

O quarto estava bom, a limpeza estava boa! O quarto em si era confortável.

Cons:

Do café da manhã, era uma bagunça, os utensílios como torradeira estavam uma sujeira, os pratos e talheres eram de plástico, uma vergonha, precisam melhorar muito o café da manhã.

2026-01-04 via Nuitee
I
I4602FFdevinh Family
10
Wonderful experience!
Pros:

Ej was absolutely amazing at the Boston Seaport! From start to finish, they were friendly, attentive, and made the whole experience even better. Their energy and professionalism really stood out, and they went above and beyond to make sure everything was perfect. Easily one of the highlights of our visit thank you, Ej!

2026-01-03 via Tripadvisor
D
davidbC958RL Family
10
Great experience fixes holiday stress
Pros:

Had to book a last-minute trip after a holiday change of plans and was blown away by the level of service. Spoke to a man named EJ who helped ease the stress and got my wife and I settled in quickly. The room itself was clean and comfortable and the next time I'm in Boston this will be my hotel of choice!

2026-01-03 via Tripadvisor
J
J6444EFdanir Family
10
Great stay
Pros:

We had a great stay at the Boston Seaport hotel. The property itself is beautiful, clean, & in a perfect location. The atmosphere was welcoming & comfortable. EJ really added to the experience with excellent service and a great attitude, it made our stay more enjoyable. We would definitely stay here again.

2026-01-03 via Tripadvisor
A
anroux couple za
8
2026-01-01 via Nuitee