Element Boston Seaport District

Hotels
Element by Westin
9 (591 reviews)
391-395 D Street , Boston , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Exceptional service
Clean and comfortable rooms
Cons:
Unacceptable parking
Pool quality issues

Categories

Cleanliness
9.14
The property is described as beautiful and clean.
Service
9.61
Exceptional service highlighted by multiple reviews, particularly by EJ and Miguel.
Location
9.15
Location is praised as perfect and steps from downtown.
Room Quality
9.1
Rooms are reported as comfortable and clean.
Amenities
8.13
Parking is noted as unacceptable and pool quality not mentioned positively.
Value for Money
9.09
Overall experience suggests good value for the stay.
Food and Beverage
8.64
Not specifically mentioned, assumed standard for this hotel tier.
Overall Experience
9.11
Guests express eagerness to return, indicating a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:21

Property Description

Modern Eco-Friendly Accommodation
Element Boston Seaport offers a refreshing stay with an indoor swimming pool and fitness centre, perfect for relaxation and staying active during your visit to Boston.

Comfortable and Stylish Rooms
Each guest room at Element Boston Seaport features an open layout with earthy tones, a flat-screen TV, coffee machine, and a private bathroom stocked with complimentary toiletries. Some rooms even include a cozy seating area for unwinding after a long day of exploration.

Convenient Amenities and Services
Guests can enjoy the convenience of a 24-hour front desk, on-site market offering snacks and meals, and bike hire to explore the city. With popular attractions nearby and Logan Airport just 3 km away, Element Boston Seaport is the ideal choice for your stay in Boston.

Important information:

Please note, guests are required to sign up for the hotel’s free Reward Program in order to obtain complimentary WiFi access.

Please note, the hotel welcomes dogs weighing up to 60 pounds. Other pets may be allowed at the discretion of the hotel manager—please contact the hotel prior to reserving or arrival to make arrangements. Pet owners must sign a pet regulation waiver at check-in. A fee may be charged for damages caused by the pet or any additional cleaning if neededGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 50 per day.

Location

Guest Reviews

9
Based on 591 reviews
Cleanliness: 9.14
Service: 9.61
Location: 9.15
Room Quality: 9.1
Amenities: 8.13
Value for Money: 9.09
Food and Beverage: 8.64
Overall Experience: 9.11
A
ashley couple us
6
Clean but pricey - pool was down
Pros:

Location was ok. Room was clean. Staff friendly. Breakfast was good.

Cons:

Didn't like that I had to pay to park. Didn't like i had to have a $200 incidental hold on my card. Didn't like that the pool was down ( whole reason why I booked this hotel) when I called front desk about it I was told could walk outside next door to sister property to access pool. Like what?!? Also didn't like that the $15 room credit had to be used via card on file. Wanted to go to bar and have a drink and wanted to pay cash after my credit was applied. Nope not an option.

2026-04-16 via Nuitee
D
Daydream35793731619 Business
10
Miguel All Star
Pros:

Great spot for an easy fast stay. Thanks Miguel for speedy service. Great kid. ♤

2026-04-09 via Tripadvisor
O
O2726XTpeteri Couples
10
Overall good hotel experience and Brazilian restaurant across the street is excellent
Pros:

D Street, clean, knowledgeable staff, led by the manager whom we met- Kira.
Rooms spacious & clean appointed for coffee/tea. Good value.
Parking$54 nightly was a bit steep for guests but I guess that is Boston

2026-04-07 via Tripadvisor
A
Alisha couple us
2
Pros:

Nothing it was old and dirty

Cons:

I didn’t like that I booked a suite with 2 beds but they told me it wasn’t available and didn’t refund me total scam

2026-04-07 via Nuitee
M
Mary solo_traveller us
10
2026-04-07 via Nuitee
J
josyell Friends getaway
10
Great
Pros:

JS was too good and so friendly

2026-04-05 via Tripadvisor
6
621asmitam Family
10
Great service
Pros:

I just wanted to take a moment to thank Jody for the great service she provide at the front desk. You’re always so helpful, approachable, and easy to talk to, which really makes a difference. It’s clear you care about making things smooth and convenient for everyone, and it doesn’t go unnoticed.
Asmita Malhotra

2026-04-05 via Tripadvisor
K
kelseyhG3797CJ Business
10
Jody Jody Jody!
Pros:

Jody front desk is great, attentive and friendly!

2026-04-04 via Tripadvisor
C
C2116VWtaylorw Business
10
Great customer service
Pros:

Jody was very nice and sweet. Great customer service.

2026-04-04 via Tripadvisor
E
E1554DQandrews Family
10
Amazing
Pros:

Amazing had a great time would visit again

2026-04-04 via Tripadvisor
M
moniquemU4708EH Business
10
Exceptional customer service
Pros:

I layover here with my company JetBlue. Jodie was here last time & this time & she’s very personable & caring. I work in hospitality as a flight attendant & she takes alot of pride in her job as I do. She cares & is an excellent communicator. I recognize these qualities in other people because like her I work with the general public & thse qualities are important. She genuine & sincere & I would be happy to work with her any day.

2026-04-04 via Tripadvisor
W
Williams couple us
10
Beautiful
Pros:

Everything

2026-04-04 via Nuitee
J
JMW176 Couples Irvington, Virginia
10
Excellent --- better than we expected....
Pros:

Wonderful hotel in a great location. Booked in pre-cruise and arrived after a very early flight from Richmond VA --- but our room was ready and the wonderful hotel clerk told us to drop our luggage and go to the breakfast buffet (included) which we did. Stayed two nights --- wandered the area -- walked to the seaport district and thoroughly liked everything about the place. Elements could be an ideal "long term" for a business stay, and we didn't utilize the almost full and very completely 'furnished' kitchen except to use the counter for our overnight bags -- not exactly the planned use but it gave us lots of room. On Sunday breakfast was jammed -- no wonder there was a bus of football fans ready to go to the Patriots game. Fun stay and would certainly stay here again!!

2026-04-02 via Tripadvisor
M
malcolmhR9926ER Business
10
Great experience and service
Pros:

Benita & Diamond were great and provided excellent service upon my stay.

2026-04-01 via Tripadvisor
S
Sharad couple us
8
Pros:

Room was changed upon request

Cons:

Breakfast

2026-04-01 via Nuitee
T
Trail586660 Family
10
Great staff!
Pros:

Staff here is always friendly. Veronica was the best - friendly, helpful, and funny!

2026-03-30 via Tripadvisor
P
patriciabE5604JK Business
10
The perfect spot for any convention goer
Pros:

Every single time I head to Boston, Denise, Veronica, and the rest of the staff have taken care of making sure I have everything I need for my stay and am fully satisfied from my morning hunger. I will never book a different hotel for any convention.

2026-03-29 via Tripadvisor
V
V446NWnathant Friends getaway
10
Amazing experience. Everything was so great!
Pros:

Chanta and Diamond are fantuastic!

2026-03-28 via Tripadvisor
S
sopheavys659 Couples
10
Wonderful experience
Pros:

Jody was the most friendliest, helpful and amazing staff ever! She made my stay so much more enjoyable and memorable! It is reassuring to know that if i ever need help she is there for me :)

2026-03-28 via Tripadvisor
T
thierryeP281QC Couples
10
Immaculate Dynamic
Pros:

I was around in the Seaport area and decided to spend the night. I came across Benita, J——-S +. M——-N whom made it definitely worth the stay!

Thank the graveyard shift crew!!!

2026-03-28 via Tripadvisor