Element by Marriott Boston Seaport District

Hotels
Element by Westin
9 (642 reviews)
391-395 D Street , Boston , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Exceptional service
Clean and comfortable rooms
Cons:
Unacceptable parking
Pool quality issues

Categories

Cleanliness
9.14
The property is described as beautiful and clean.
Service
9.61
Exceptional service highlighted by multiple reviews, particularly by EJ and Miguel.
Location
9.15
Location is praised as perfect and steps from downtown.
Room Quality
9.1
Rooms are reported as comfortable and clean.
Amenities
8.13
Parking is noted as unacceptable and pool quality not mentioned positively.
Value for Money
9.09
Overall experience suggests good value for the stay.
Food and Beverage
8.64
Not specifically mentioned, assumed standard for this hotel tier.
Overall Experience
9.11
Guests express eagerness to return, indicating a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:21

Property Description

Modern Eco-Friendly Accommodation
Element Boston Seaport offers a refreshing stay with an indoor swimming pool and fitness centre, perfect for relaxation and staying active during your visit to Boston.

Comfortable and Stylish Rooms
Each guest room at Element Boston Seaport features an open layout with earthy tones, a flat-screen TV, coffee machine, and a private bathroom stocked with complimentary toiletries. Some rooms even include a cozy seating area for unwinding after a long day of exploration.

Convenient Amenities and Services
Guests can enjoy the convenience of a 24-hour front desk, on-site market offering snacks and meals, and bike hire to explore the city. With popular attractions nearby and Logan Airport just 3 km away, Element Boston Seaport is the ideal choice for your stay in Boston.

Important information:

Please note, guests are required to sign up for the hotel’s free Reward Program in order to obtain complimentary WiFi access.

Please note, the hotel welcomes dogs weighing up to 60 pounds. Other pets may be allowed at the discretion of the hotel manager—please contact the hotel prior to reserving or arrival to make arrangements. Pet owners must sign a pet regulation waiver at check-in. A fee may be charged for damages caused by the pet or any additional cleaning if neededGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Location

Guest Reviews

9
Based on 642 reviews
Cleanliness: 9.14
Service: 9.61
Location: 9.15
Room Quality: 9.1
Amenities: 8.13
Value for Money: 9.09
Food and Beverage: 8.64
Overall Experience: 9.11
T
Tanya couple us
9
2026-08-13 via Nuitee
R
Rachael family_with_children us
10
Amazing stay, delicious breakfast and friendly staff.
Pros:

Quiet and clean.

Cons:

Pool was out of service.

2026-08-08 via Nuitee
N
Nanette solo_traveller us
6
Pros:

The hotel is quite close to the seaport although really not in it. The rooms are new and quite comfortable.

Cons:

The check in process was fraught...computers glitchy and it was late ( after a pavilion concert). We wanted to see the seaport before the concert and there was no noon check in possibility. The usual 3 pm check in really doesn't work for this location.

2026-08-07 via Nuitee
R
Royce couple us
10
2026-08-07 via Nuitee
A
Allison couple us
10
2026-08-02 via Nuitee
G
georgesY7264SW Business Las Vegas, Nevada
8
Great place to stay near the Convention Center
Pros:

Overall, I was very pleased with my stay. The valet guys were great. The front desk staff were all very nice. The housekeeping folks I saw in the hallway all said good morning to me, or hello in the afternoon.

The room was very clean and everything worked as I expected.

The AC was strong and cold. Everything in the room was laid out as one would like it to be on a business trip.

However - the clock in the room didn't work at all. It wasn't a big deal but why have one if it doesn't work? A

nd the WiFi was terribly weak in my room. It was stronger by the desk and the window, but unusable 10-15 ft away from the window. Better coverage is needed. If the WiFi worked, I would have given 5-stars

2026-07-23 via Tripadvisor
J
Justin extended_group us
10
2026-07-20 via Nuitee
D
Douglas solo_traveller gb
9
2026-07-18 via Nuitee
M
Mufutau solo_traveller ng
8
2026-07-18 via Nuitee
I
Ian family_with_children gb
10
2026-07-17 via Nuitee
L
Louise solo_traveller au
9
I would definitely recommend this accommodation and I would definitely stay again. The expresso coffee was amazing and
Pros:

Everything

2026-07-15 via Nuitee
K
Kacem family_with_children ma
6
2026-07-10 via Nuitee
K
Kristiaan solo_traveller be
8
Pros:

Good breakfast !

Cons:

A little bit too far from public transport facilities.

2026-07-07 via Nuitee
C
charlie couple gb
10
Brilliant
Pros:

Everything,

2026-07-05 via Nuitee
U
UnderTravel Friends getaway San Francisco, California
6
Fair value, well sized suites, staff could be friendlier
Pros:

The accommodation offered by this property was in-line with expectations, reasonable, well-sized suites with a functional kitchenette and decent storage. The rooms are well-suited to longer stays and can accommodate four adults (At a squeeze). The staff weren’t friendly, and the soft product did detract from the overall experience. The suite was clean with no complaints. The property is located in a quiet neighbourhood, which is reflected in the price, but all main attractions are easily accessible on foot.

2026-07-01 via Tripadvisor
I
I3875ZImichelled Family
2
Worst experience ever
Pros:

Booked the day prior to arriving after a 13 hour drive from canada. Booked this hotel based on having a fully operational pool and a shuttle service from the airport. Upon arrival, was told no pool which was booked for children (had to use another nearby hotel - where couldn’t get into and their staff were incredibly ignorant at another hotel using their pool) and no shuttle services. Then couldn’t check in even an hour earlier but made me go through the check in process (providing ID and credit card auth). Asked to speak with a manager about the pool and no shuttle to airport services and the manager said it’s not their problem and wouldn’t be doing anything about it (not even so much as taking care of parking). She went so far as to tell me she will cancel my booking and say not my circus not my monkeys (referring to my children) Basically throwing out two small children and I after driving 13 hours from canada. They were just as rude and ignorant about no shuttle services as either. Then when went to actually check In (after waiting 30 minutes with only one staff member on during prime check in time) they tried to force me to do yet another credit card pre auth for incidentals.

2026-06-30 via Tripadvisor
A
Atle family_with_children no
1
Cons:

The room was way over-priced for a 3-star. I asked the day before to change the king bed to 2 queen beds and was told this is not possible. So I did not bother to ask for a refund due to my delayed flight (the reason I was a no-show).

2026-06-30 via Nuitee
J
Jacqueline solo_traveller cl
8
Pros:

Muy buen alojamiento central , buenas habitaciones .
Pierced todo lo bueno al no devolver dos chaquetas que se me quedaron en el closet pidiendolas el mismo dia .

Cons:

Se me quedó dos chaquetas colgadas en el closet cuando pedi de las pasara a un compañero que seguía en el hotel , dijeron que no estaban y estoy complement segura que si estaban.

2026-06-27 via Nuitee
D
Dazel family_with_children us
8
2026-06-27 via Nuitee
D
Dorota family_with_children pl
8
Pros:

Hotel bardzo blisko centrum kongresowego co było dużą zaletą. Śniadanie w formie bufetu dość monotonne ale każdy coś dla siebie znalazł. W pokoju aneks kuchenny w pełni wyposażony. Wygodne lóżka. Dostępne też rowery hotelowe.

Cons:

Bardzo głośna klimatyzacja przy której nie dało się spać więc była wyłączana co z kolei powodowało nieprzyjemny wzrost temperatury. Okno wyglądało na uchylane ale takie nie było. Cena powalała jak na 3 gwiazdki:(

2026-06-25 via Nuitee