The Gonzo Inn

We had a great room and breakfast. It

Staff greeted us with open arms and warm smiles. Property location and the location of our ground floor room were excellent. Very convenient to downtown Moab, and the parking was fantastic. Highly recommended property, great value for th money and again, the staff are Top Notch!

Great friendly place. Breakfast was so fresh. Rooms was spacious and convenient to everything in town.

We enjoyed our four night stay here. Our balcony was over looking the backyard which was nice. This hotel is not luxurious but comfortable. The attached cafe makes a good breakfast. We had a junior suite that was very spacious. There was a connecting door to the room next door that I think they open to make it a fmaily suite at times. You can hear a lot through that door so I'm sure our neighbours could hear us as well. Once we were in our bedroom with the door closed, we didn't hear anything so it did not affect our sleep. Good location.

The staff were friendly and accommodating. The hotel was older than it appeared in the pictures but well maintained. There was a nice outdoor patio area for breakfast and evening gatherings.

Well I booked it on Hotels.com and paid for it when I booked it on July 1 st. I checked in on September 21 st. Everything wasd fine until I opened up my Amex app and they had charged me a second time. I showed them the charge and they said that they would look into it. When I was leaving I told them that they needed to correct the error and they said that they wanted to talk about it and I said that I had to leave to get home and I showed them the charge from July 1st and that they need to correct it. I also called Amex and told them when I saw the charge on my Amex app and showed them the charge and asked them to reverse the charge.
When I got home I saw that they had charged me $343.54 on the day before they charged me for the hotel room a second time.
I called them and they did not answer the phone so I left a message about the 2 extra charges and that I would write reviews about them and dispute the charges if they did not call me back by 5 pm. Well they called me and asked if I was going to write bad reviews and I said yes if they di not correct the charges and they hung up on me.
I have learned a valuable lesson to not stay at a hotel that is privatly owned and I will only stay at hoetl chains where they are professional.

Clean room but thin walls. Could hear people showering in other rooms. We stayed in room 109 and the rug in the bedroom/under the bed was curled up and we tripped over it numerous times. A/C units difficult to operate particularly in the bedroom which made it a little stuffy. Otherwise, great location, easily walkable to shops and restaurants.

Check-in process was long and difficult. Very little lighting in bedroom area.

Everything was perfect. They definitely thought about what we would need. We were impressed to be remembered the day after we checked in! We liked the condo format...room to spread out, the private outdoor spce, and the kitchenette. The breakfast option was really good but also quick so we could get out to the parks!!

Excellent hotel and wonderful staff! Location is central to shopping and food.

We loved the Gonzo Inn and will definitely stay again. It has such a nice vibe. All the staff were very friendly and helpful. The room was clean and comfortable and even had a patio. It is pet friendly which is one of the reasons we chose it. Be sure to have breakfast at the cafe in the lobby. Our reservation included breakfast- which was made fresh and was delicious! ( we got a voucher for $14 each). I had the breakfast panini and my husband had the American breakfast. We loved chatting with the staff during breakfast. Thank you for your kindness.

Great stay

Loved my stay, 3 nights this past week and it was perfect. Easy walk to all the restaurants. Safe and quiet location with a beautiful patio looking out to the grass and trees. Awesome location. Will be staying there every year for my annual mountain bike trips!

An excellent small hotel, feels like a little resort, very nice design, pleasant service, cozy pool, delicious breakfast. I would highly recommend.

Took so long to check in and constant issues with card key and not able to get on room.

Great place. Only issue was the noise from next door. Otherwise I would highly recommend this hotel. I wouldn’t hesitate to stay here again!

Love this hotel. Only gripe is under the stairs when walking up is pretty nasty and smells. Our door took a few times to open. Not a huge deal. Other than that we always love our stay here and will be back when we make it back down there. Staff is amazing always

This hotel was so cute!! The front desk called because they are staffed to 10 pm and we wouldn’t be arriving until 2am - their instructions and follow up were so helpful and the wine in our room put us to sleep

Exellent place to stay. I typically book national chains but this place was so much better. Had a great flair and the room was amazing not to mention the rate was crazy low for the quality of service we received. Would make this my first choice the next time in Moab!!

A fun kitchy place to stay that feels like an apartment complex that has been converted to a hotel. Check-in was easy minimal language barrier. Had put a 3 star review for check in and received a all from the property owner 20 minutes later in the hotel room asking me if there was anything they could do to increase the rating. Received vouchers for $14 dollars for breakfast but only for the cafe that was in the old apartment rental office but was only open from 7 to 11. Turns out there was only 2 breakfast items under 14 dollars all else had to be paid for in addition which is fine but irritating. There is no kitchen everything was cooked on what appeared to be a 4 burner camping stove with only 2 people working one to take the order the other to make espresso, cook and do everything else so be patient. The pool area has an outdoor speaker that cannot be changed to music and was still on loudly after the pool closed and had to be called to turn off at 11pm. I would stay here again happily just be aware that they seem very overeager and almost invasive. Also please be aware that cactus jacks dumpsters are outside on the road right by where one would walk to get to main street so it stinks like restaurant garbage. Not a fault of the hotel just fyi for walkers. Also the headboard was metal and the toilet paper holder was a metal pipe for an industrial vibe. Felt dangerous for late night bathroom trips.