Hampton Inn by Hilton Edmonton/Sherwood Park

Hotels
•
Hampton Inn
9.6 (333 reviews)
950 Emerald Drive , Sherwood Park , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Good breakfast options
Convenient location
Cons:
Frustrating check-in process
Occasional service inconsistencies

Categories

Cleanliness
9.65
Overall positive feedback on cleanliness and tidiness of the rooms.
Service
8.62
Mixed experiences with service; some guests noted frustrations during check-in.
Location
9.66
Conveniently located near Polo's and with a beautiful view.
Room Quality
9.61
Rooms described as comfortable, spacious, and very clean.
Amenities
9.64
The hotel offers a good range of amenities, including breakfast.
Value for Money
10
Guests felt the value was high, especially for the quality of the stay.
Food and Beverage
9.6
Breakfast received positive mentions, considered better than average.
Overall Experience
10
Overall positive with some room for improvement during the check-in process.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:26

Property Description

Modern Amenities
The Hampton Inn by Hilton Edmonton/Sherwood Park boasts modern amenities including a fitness centre, indoor pool, and free WiFi throughout the property.

Comfortable Rooms
Each room at Hampton Inn Edmonton/Sherwood Park is equipped with a flat-screen HDTV, refrigerator, microwave, wet bar, and coffee maker for your convenience. Enjoy the added comfort of a sofa bed and a private bathroom with a hairdryer.

Convenience at Your Fingertips
With a 24-hour front desk, business centre, luggage storage, and on-site shops, Hampton Inn ensures all your needs are met during your stay. Plus, take advantage of the free private parking available.

Book your stay at Hampton Inn by Hilton Edmonton/Sherwood Park for a comfortable and convenient experience.

Important information:

Please note, only service animals are allowed on site.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 31.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.6
Based on 333 reviews
Cleanliness: 9.65
Service: 8.62
Location: 9.66
Room Quality: 9.61
Amenities: 9.64
Value for Money: 10
Food and Beverage: 9.6
Overall Experience: 10
C
Charlene • couple • ca
10
Was only a one night stay but will definitely stay again
Pros:

Easy to find, check in was quick, room was great and the attached restaurant with live music was a great surprise

2026-01-28 • via Nuitee
T
trent • couple • ca
4
Pros:

Breakfast was fine, good location.

Cons:

Chair had a stain, one of the couch cushions had no support left, limiting seating. Curtain had holes, mirror and tv were dirty. Price to high for what we got.

2026-01-22 • via Nuitee
T
Teresa • solo_traveller • ca
8
2026-01-19 • via Nuitee
C
Colin • family_with_children • ca
8
2026-01-15 • via Nuitee
D
Daryl • couple • ca
8
Great place have stayed multiple times
Pros:

Location easy access and love the attached restaurant

Cons:

A little noisy at times due to all the traffic in the area

2026-01-07 • via Nuitee
S
Scott • couple • ca
10
Great place to stay visiting Sherwood Park
Pros:

Great price, clean and comfortable. Breakfast was good

2026-01-02 • via Nuitee
C
Cristell • couple • ca
10
2025-12-29 • via Nuitee
N
Neil • couple • ca
8
Good, Convenient
Pros:

Close to Polo’s

Cons:

Price

2025-12-18 • via Nuitee
S
Simard • couple • ca
8
Pros:

did not have breakfast there

2025-12-15 • via Nuitee
J
James • couple • ca
10
2025-12-09 • via Nuitee
M
Michelle • family_with_children • ca
5
Thank you
Pros:

The room is comfortable

Cons:

It’s all good

2025-12-07 • via Nuitee
V
Victoria • family_with_children • ca
10
Pros:

The room was very clean. Personal was polite and always ready to help. The breakfast was very good and varied! I highly recommend to stay in this hotel to everyone!

2025-11-10 • via Nuitee
J
Joanne • couple • ca
10
We will definitely stay here again- loved it!
Pros:

Comfortable rooms, great location, beautiful view of the pond, excellent breakfast, and awesome & friendly staff.

Cons:

Nothing comes to mind

2025-11-07 • via Nuitee
C
Cristell • couple • ca
10
2025-10-30 • via Nuitee
4
402abduls • Couples • ca
6
Worst Check Inn experience
Pros:

Stayed: October 12 & 13, 2025

I would have gladly rated this property five stars if not for the very unpleasant check-in experience.

Before arrival, I completed mobile check-in through the Hilton app, received my digital key, and room number. However, upon reaching the hotel, I noticed that my digital key had been cancelled, and I was instructed to stop by the front desk to “finalize a few details.”

At the time, Agents Charlotte and Masoom were on duty. It appeared that Charlotte might have been training Masoom, though I’m not certain. When I asked why my digital key was cancelled and what details needed to be finalized, Charlotte informed me that all online check-ins must report to the front desk first. I explained that this defeats the very purpose of mobile check-in — which is to avoid waiting at the desk — but she disagreed and continued to argue unnecessarily.

I mentioned that I had stayed at the Hilton Garden Inn Downtown Saskatoon the night before without having to report to the front desk, but she still insisted otherwise. Eventually, Charlotte discovered that the key had been cancelled due to a mix-up in the credit card details. When I pointed out that this, not the policy she mentioned, was the actual issue, she continued to insist that both were correct.

After nearly 15 minutes of back-and-forth — following a long, tiring trip from Saskatoon — I was finally assigned a room. Unfortunately, upon entering, I discovered it was a two-bed room, even though I had booked a king room.

When I returned to the front desk to address this, Charlotte once again responded aggressively, claiming that the rate I had booked only included a two-bed room. I showed her my Hilton confirmation email clearly indicating a king room, but she continued to deny it, stating that their system showed otherwise. Only after I firmly insisted did she reluctantly change the room — making it feel more like a favor than a correction. No apology was offered at any point.

Overall, it was a very disappointing experience that fell well below Hilton’s usual service standards.

2025-10-18 • via Tripadvisor
T
teresa karen • couple • ca
6
2025-10-14 • via Nuitee
T
teresa karen • couple • ca
7
2025-10-14 • via Nuitee
M
Maria • couple • ca
10
Staff was great. Check in easy. Breakfast was exceptional at the Sherwood location.
Pros:

It was clean and it prompted us to stay at another Hampton Inn the following night.

Cons:

No complaints.

2025-10-13 • via Nuitee
T
Tzana • family_with_children • ca
10
2025-10-07 • via Nuitee
S
Sunghee • family_with_children • ca
10
Breakfast was good, clean and nice stay
Pros:

Nice View and close to highway

Cons:

Nothing

2025-10-06 • via Nuitee