Hotel Glendower

Hotels
7.6 (242 reviews)
No. 5 Grand Hotel Road , Nuwara Eliya , LK
+94 77 383 3533

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Beautiful garden
Helpful staff
Delicious food
Good value
Cons:
Cleanliness issues
Old furniture

Categories

Cleanliness
6.56
Mentioned concern about the cleanliness of the bathtub.
Service
8.53
Multiple reviews highlight the staff's kind and helpful nature.
Location
8.07
Close to everything, perfect location as per several reviews.
Room Quality
7.52
Comfortable rooms with positive mentions, though some furniture needs improvement.
Amenities
7.05
Facilities described as good, but improvements mentioned.
Value for Money
8.01
Reasonable price mentioned, aligning with good overall value.
Food and Beverage
8.06
Delicious food options highlighted, particularly the Sri Lankan breakfast.
Overall Experience
7.03
Generally positive experiences with some highlights, balanced by minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 10:53

Property Description

Outstanding Features and Amenities

  • Free bikes and a restaurant
  • Shared lounge and free WiFi
  • 10% discount in the restaurant

Comfortable Accommodations

  • Rooms equipped with desk and flat-screen TV
  • Private bathrooms, with some rooms offering mountain views
  • Wardrobe in all guest rooms

Leisure and Entertainment Options

  • Terrace, darts, and mini-golf
  • Business centre available
  • Central location with proximity to popular attractions, dining options, and transportation

To experience a blend of comfort and convenience at Hotel Glendower, book your stay now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMB

Location

Guest Reviews

7.6
Based on 242 reviews
Cleanliness: 6.56
Service: 8.53
Location: 8.07
Room Quality: 7.52
Amenities: 7.05
Value for Money: 8.01
Food and Beverage: 8.06
Overall Experience: 7.03
A
Alan • couple • fr
10
2026-09-11 • via Nuitee
P
Prasad • solo_traveller • lk
4
Pros:

Environment ,location ,garden,

Cons:

Wash room, old fashioned , not comfortable at all

2026-09-02 • via Nuitee
F
Fathima • solo_traveller • in
9
2026-09-01 • via Nuitee
O
Omri • couple • il
10
Pros:

Everything about the place from start to end was great
The service,the room and the food.
The staff was very nice
The location is good

2026-09-01 • via Nuitee
A
Avtar • couple • gb
8
Pros:

Quite location with view of the city, when on the balcony

2026-08-30 • via Nuitee
M
Manoji • solo_traveller • lk
5
Pros:

Staff is friendly.location is satisfactory.

Cons:

Hotel need renovation.bath room facilities and furniture need to improve.

2026-08-29 • via Nuitee
L
Lorna • solo_traveller • gb
8
Pros:

Hotel full of character and rooms spacious with comfortable beds. Staff were very helpful and friendly. Breakfast was great.

Cons:

Bathrooms really need updating.

2026-08-28 • via Nuitee
W
WEERAWICKRAMA D T W • solo_traveller • lk
9
Pros:

The hotel is located near the famous Vitoria Garden in the city area and provides very comfortable, spacious rooms. We enjoyed a very good breakfast and dinner at the hotel restaurant. For visitors who are looking for a colonial type hotel, this is the place.

2026-08-27 • via Nuitee
H
Hector • solo_traveller • es
2
Pros:

The pictures are completely unreal, don't match at all with reality. Furniture is much older, bathroom is deteriorated... Really bad experience.It is impossible to consider this hotel as four stars.

2026-08-26 • via Nuitee
T
Tatsuo • couple • jp
7
うーん。外観やスタッフはいいんですけどね。
Pros:

到着時に紅茶をくれた。
翌朝の朝食の卵料理の調理の希望を聞いてくれた。

Cons:

シャワーが熱湯か冷水しか出なかったので、熱いのと寒いのが繰り返してしんどくなって、使うのをやめた。
WIFIがとても遅く、スマホとPCの両方を繋げてもPCではまともに動かなかった。

2026-08-22 • via Nuitee
瀚玉 • solo_traveller • tw
7
Pros:

The workers there are perfect

Cons:

The room is too dark
the blanket is too old and too dirty

2026-08-21 • via Nuitee
P
Pau • family_with_children • es
5
Hotel que podria tenir encant però necessita una reforma urgent.
Pros:

Un hotel d’estil britànic ben situat però necessita una reforma total per recuperar l’encant. Podria ser un lloc molt millor amb una bona inversió. Està en un estat força decadent. El personal és molt atent i professional, fan tot el possible perquè et sentis a gust.

Cons:

L’estat de les habitacions és molt millorable. Parets sense pintar, moqueta vella, la TV i alguns endolls no funcionaven. Segur que hi ha llocs millors on dormir.

2026-08-20 • via Nuitee
C
Coquita • solo_traveller • gb
4
Pros:

The staff

2026-08-15 • via Nuitee
J
Jeroen • family_with_children • nl
7
Verder goed verblijf. Iets achterhaalde voorzieningen
Pros:

Het open haard vuur wat in de middag in lobby brandde.. echt super sfeervol!!
Algemeen mooie Engelse sfeer!

Cons:

Tuctuc chauffeur die hotel ons aanraadde was niet betrouwbaar.. leidde ons naar heel verre theeplantage die geen draaiend productieproces kon laten zien op zondag… chauffeur zou dat zeker hebben geweten.

2026-08-10 • via Nuitee
B
Byrne • couple • au
4
Lovely staff, terrible mould issues.
Pros:

The staff were absolutely lovely, kind and accomodating. The manager Milan was wonderful. The location and the external appearance was also good. The bar and dining room were nice, and Sri Lankan breakfast was delicious. The staff went out of their way to help us feel comfortable.

Cons:

Our room (and all other rooms we saw) were very dank and mouldy. The bathroom was full of mould, including the ceiling, walls, and bottom of the bath which was covered in black mould. I didn’t take a shower and used the public bathroom. We felt sick and congested after sleeping in the room. We were also very excited to use the pool table, but were told there is no pool table to use at the moment. The owner needs to address the mould issues in the rooms and bathroom. It’s not fair to charge $50 US a night for such poor rooms.

2026-08-05 • via Nuitee
J
Janaka • solo_traveller • lk
10
2026-08-03 • via Nuitee
L
Liubov • couple • ru
10
Pros:

Great location. Looks like a museum. Friendly staff. Highly recommended.

2026-07-21 • via Nuitee
M
MD KAMAL • family_with_children • th
10
Great value with money and location
Pros:

Had a wonderful stay at Hotel Glendower. The staff were warm and welcoming, the rooms were clean and comfortable, and the location was excellent. Great value for money, and I would happily stay here again. Highly recommended!

Cons:

Should adjust tge lighting

2026-07-21 • via Nuitee
E
Ekaterina • solo_traveller • ru
10
2026-07-16 • via Nuitee
T
Taslim Sohan • solo_traveller • bd
9
Pros:

Good

Cons:

Good

2026-07-15 • via Nuitee