Hotel Glendower

Hotels
7.6 (200 reviews)
No. 5 Grand Hotel Road , Nuwara Eliya , lk

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
BBQ facilities
Luggage storage
Express check-in/check-out
Safety deposit box
Ironing service
See all facilities

Review Highlights

Pros:
Beautiful garden
Helpful staff
Delicious food
Good value
Cons:
Cleanliness issues
Old furniture

Categories

Cleanliness
6.56
Mentioned concern about the cleanliness of the bathtub.
Service
8.53
Multiple reviews highlight the staff's kind and helpful nature.
Location
8.07
Close to everything, perfect location as per several reviews.
Room Quality
7.52
Comfortable rooms with positive mentions, though some furniture needs improvement.
Amenities
7.05
Facilities described as good, but improvements mentioned.
Value for Money
8.01
Reasonable price mentioned, aligning with good overall value.
Food and Beverage
8.06
Delicious food options highlighted, particularly the Sri Lankan breakfast.
Overall Experience
7.03
Generally positive experiences with some highlights, balanced by minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 10:53

Property Description

Outstanding Features and Amenities

  • Free bikes and a restaurant
  • Shared lounge and free WiFi
  • 10% discount in the restaurant

Comfortable Accommodations

  • Rooms equipped with desk and flat-screen TV
  • Private bathrooms, with some rooms offering mountain views
  • Wardrobe in all guest rooms

Leisure and Entertainment Options

  • Terrace, darts, and mini-golf
  • Business centre available
  • Central location with proximity to popular attractions, dining options, and transportation

To experience a blend of comfort and convenience at Hotel Glendower, book your stay now.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 200 reviews
Cleanliness: 6.56
Service: 8.53
Location: 8.07
Room Quality: 7.52
Amenities: 7.05
Value for Money: 8.01
Food and Beverage: 8.06
Overall Experience: 7.03
E
Elia • extended_group • es
8
2026-04-04 • via Nuitee
G
Gillian • family_with_children • gb
9
Pros:

Great location, lovely friendly staff, great value for money

Cons:

Bathroom could do with updating but everything worked and the photos on the website are a true reflection of the falilites

2026-03-27 • via Nuitee
A
ALAIN • solo_traveller • fr
9
Pros:

Chambre confortable et de bonne dimension.

Cons:

Les repas moyens

2026-03-27 • via Nuitee
U
Ulf • solo_traveller • de
9
Wer England liebt, der ist hier genau richtig
Pros:

Wer England liebt, wird das Glendower lieben. Ich hatte die Junior Suite und ein kleines Wohnzimmer mit Sofa und Sessel, selbstverständlich mit demselben Bezug wie auch die Gardinen. Extrem gut ist die Lage fast direkt neben dem Grand Hotel, wo man unbedingt ab 16:00 einen High Tea genießen sollte. Sehr praktisch ist es, dass das Glendower über einen eigenen Pub verfügt, in dem man abends bis 22:00 den Tag bei einem kühlen Tiger ausklingen lassen kann. Das Preis-/Leistungsverhältnis ist gut.

2026-03-23 • via Nuitee
C
Christopher • family_with_children • dk
8
2026-03-19 • via Nuitee
A
Andrey • solo_traveller • se
9
2026-03-18 • via Nuitee
R
Renee • couple • au
5
Room had mold all over. Smelt damp and wet. Needs a redo. Staff said they hotel is over 100 years old and never been ref
Pros:

The location of property

2026-03-16 • via Nuitee
J
Julian • solo_traveller • dk
5
Great, enjoyed the historical ambiance
Pros:

Great location, the hotel is very run down however it has a historical charm and appeal for those who appreciate it

Cons:

It’s run down and needs a helping hand to patch it up

2026-03-15 • via Nuitee
A
Anton • couple • nl
7
Pros:

Beetje vergaande glorie.

Cons:

Het was prima

2026-03-08 • via Nuitee
G
Gail • couple • au
5
The staff changed my room to one that was more comfortable. The bed was fine and overall, the staff were accommodating.
Pros:

A very good location.

Cons:

The hotel is extremely run down. It definitely has potential if it were renovated.

2026-03-07 • via Nuitee
B
Bruce • extended_group • us
10
2026-03-07 • via Nuitee
S
Shnnnh • couple • tw
9
an old british country house with beautiful garden and room.
Pros:

very good

2026-03-02 • via Nuitee
O
Ole-Petter • family_with_children • no
10
Pros:

Personalet var veldig hyggelig og hjelpsomme

2026-03-01 • via Nuitee
S
Sahil • family_with_children • in
8
Pros:

The location of the hotel was very good, supermarket right in the next building. The staff was exteremely courteous, and helped us plan our stay in Nuwara Eliya. The rooms are nice and roomy, super comfy beds and heater was provided for the chilly nights. The Srilankan breakfast provided was super yummy (and available in vegetarian options).

Cons:

I chipped off 1 star from overal ratings due to bathroom fixtures. On the second day we did not get any hot water in bathroom (essential in Nuwara Eliya where temps were as low as 11 celcius), the staff tried to allocate other room bathroom but fixtures were not working there either.

2026-03-01 • via Nuitee
W
Wijethunga • solo_traveller • lk
9
Pros:

Friendly staff and spacious room

Cons:

Old bathroom fittings

2026-02-26 • via Nuitee
T
Theo • couple • fr
2
Chambre extrêmement humide et puante.
Pros:

La localisation est bonne.

Cons:

Chambre extrêmement humide limite insalubre. Les murs sont remplis de moisissures et l’odeur est horrible. Impossible d’aérer la chambre, la fenêtre est cassée.
Et pour finir le tout aucune pression dans la douche, au point que le personnel de l’hôtel a dû intervenir car plus aucune eau ne coulait.
Cet hôtel a besoin d’être entièrement refait pour pouvoir pratiquer des prix comme ils le font aujourd’hui.
Aussi, le petit déjeuner n’est pas bon.

2026-02-24 • via Nuitee
A
Arthur • couple • fr
5
Hotel sympathique mais rapport qualité prix à revoir
Pros:

Très bon emplacement. Personnel sympathique qui nous a rapidement trouvé une solution suite à un soucis de chambre.

Cons:

Première chambre collée au restaurant, odeurs et bruits,, salle de bain vetuste. L'hôtel nécessite un rafraîchissement, notamment des salles de bain.

2026-02-23 • via Nuitee
E
Eva • couple • be
7
Pros:

Old glory, beautiful building

Cons:

We paid for a bathroom with a bath, but there was no proper plug in the drain, so you couldn't take a bath.
No view on the garden.

2026-02-14 • via Nuitee
J
JENIFER LOBO • extended_group • in
1
Pros:

Very bad room me maintenance charges extra

2026-02-13 • via Nuitee
A
Anders Stenumgaard • couple • dk
6
Billigt men koldt og nedslidt
Pros:

Gammelt og nedslidt hotel. Koldt og fugtigt. Vi frøs hele natten. Fin morgenmad og venligt og imødekommende personale som gjorde deres bedste. Men stedet er absolut klart til nedrivning.

Cons:

Det var mega koldt på værelset, ingen varmekilde og ingen ekstra tæpper

2026-02-12 • via Nuitee