Homewood Suites by Hilton Anaheim Resort – Convention Center

Beds were comfortable, and everything was clean. The staff wasn’t very helpful and seemed annoyed when we asked questions such as transition information to Disneyland or recommendations for nearby dining. Other than the front desk, everything was great. I would stay here again.

The girl at the front desk was so friendly. The breakfast was extensive and was great. The dining area was nice and clean and the staff was attentive during breakfast. Our suite was ok. The pullout bed didn’t come with bedding I had to track some down. The kitchen could’ve been cleaned better and things like tissues weren’t refilled. These weren’t dealbreaker issues and I would still stay there again. It’s a great setup for families but room for improvement I think.

The hotel was clean, stuff was very helpful and it was a very convenient location to Disney!!

Great place to stay

Wednesday's hospitality evening with wine and snacks was very good. We met some people that were very nice!

Right next to disney parking! great rooms, clean, great staff, around everything, didn’t pay for shuttle we just walked to toy story parking

Recomiendo mucho este hotel si vas en familia ,tiene cocina que cuenta con todo lo necesario ,es limpio y tiene buen desayuno ,son amables y el bus de Disney está a muy poca distancia 100% recomendado

Staff are very helpful

Clean and tidey

No complaints. Enjoyed my stay.

Room was super nice and clean

Kitchen was well equipped! Room was clean!!

I booked the room for six people. As soon as we got in you could tell they didn’t set the room properly. The coffee machine area in the room wasn’t stocked. Great! Booked a whole kitchen and couldn’t make coffee our first morning waking up. Had to go downstairs for no reason. Not enough towels were in the room originally.

They also said they don’t clean every day (housekeeping) only every other day. Okay, so we just requested towels and they didn’t even do that. After a long 14 hour day at Disney we had to call down to the desk at midnight to get some towels and wash cloths brought up.

One day, they didn’t leave any wash cloths and we had to use our hands after walking in Disney all day!

The next day when housekeeping was done they didn’t even make up one of the beds for the bunk bed.

Point is- after a big long day at Disney, this isn’t the place you want to stay. The hotel is beautiful and affordable and who doesn’t love a continental breakfast- but due to the service I will definitely not be booking this hotel ever again. Service was very very poor. If you’re booking for your family, save yourself disappointment and frustration and book somewhere they will take care of you.

Staff super friendly,excellent service

Very clean and friendly staff

Very close to Disney and shops

Staff was helpful and friendly will definitely stay here again.

Dirty dishes in the hallway for 2 days, reservation said free parking and hotel charged $35/day

Super clean room. Bed sheets smelled fresh and clean. Loved the view and room. Very safe and quiet across the street from Disneyland. Planning to return in December.

Great customer service and delicious breakfast.