Hilton Garden Inn Boston Logan Airport

Hotels
•
Hilton Garden Inn
9 (2567 reviews)
100 Boardman Street , Boston , us
+1 617-567-6789

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Convenient location
Clean rooms
Friendly staff
Cons:
Hard beds
Rude service
Poor shuttle experience

Categories

Cleanliness
8.73
Rooms were super clean and comfortable, but some reports of discomfort and dated rooms.
Service
8.7
Staff was generally friendly, but encountered some instances of rude service.
Location
10
Excellent location close to the airport, convenient for travel.
Room Quality
8.74
Mixed feedback, with some mentioning hard beds and dated room conditions.
Amenities
9.19
Good amenities available including a pool and restaurant, but some issues with shuttle services.
Value for Money
8.22
Some guests felt the price did not match the quality experienced.
Food and Beverage
8.68
Good breakfast options reported, but limited food for late arrivals.
Overall Experience
9.73
Positive experiences overall, but some mixed feedback on certain services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:27

Property Description

Luxurious Accommodation
Experience comfort and style at Hilton Garden Inn Boston Logan Airport. Each guest room is equipped with a TV, coffee machine, and modern amenities for a relaxing stay. The private bathrooms offer convenience with a hairdryer and complimentary toiletries.

Convenient Facilities
Stay active during your visit with access to our fitness centre or unwind with a refreshing drink at the on-site bar. Our 24-hour front desk is always available to assist you, ensuring a seamless and enjoyable stay.

Prime Location
Located just 5.2 km from Logan Airport, our hotel provides easy access for travelers. Whether you're here for business or leisure, Hilton Garden Inn offers the perfect blend of comfort and convenience for your stay in Boston.

Book your stay at Hilton Garden Inn Boston Logan Airport now for an unforgettable experience!

Important information:

Please note, additional charges apply for long term parking.

Please note, additional charges apply for private parking with 25$
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 2567 reviews
Cleanliness: 8.73
Service: 8.7
Location: 10
Room Quality: 8.74
Amenities: 9.19
Value for Money: 8.22
Food and Beverage: 8.68
Overall Experience: 9.73
C
Carrie Lou • couple • us
10
Pros:

Welcome staff at reception were great, particularly Michelle. Comfortable bed, nice room. Thank you!

2026-08-08 • via Nuitee
E
Elizabeth • couple • us
9
2026-08-07 • via Nuitee
M
Mayra • couple • it
9
Pros:

Excellent

2026-08-07 • via Nuitee
S
sinead • couple • ie
1
An experience that will remind me never to book a Hilton hotel ever again
Pros:

Waited 5 hours in the lobby to check in but Hiltons computer systems were down and no one was able to function with out them. After the 5 hour wait and no idea how long this would continue I cancelled my booking so I could book another place for the night. Hilton who caused the issue and gave no resolution will not refund my booking. So there is really nothing to like about this Hotel

Cons:

See above

2026-08-06 • via Nuitee
F
Fiona • family_with_children • us
10
2026-08-05 • via Nuitee
R
Rodriguez • couple • do
9
2026-08-05 • via Nuitee
D
Daniel • solo_traveller • us
10
2026-08-05 • via Nuitee
S
Shaked • family_with_children • il
5
Pros:

the rest of the staff were nice, bed was good.
when we checked in i was about to give it a 1/10 the other staff slowly made it to 5

Cons:

The shuttle from the Airport took about an hour to get us, we made clear the time we are landing and still had to wait so much for the 5 minutes drive it took to the hotel.
When we arrived the reception backtracked on the late checkout time we were promised on the phone, when the manager talked to us I was ready for the AI to replace humans, honestly it would have been less frustrating talking to it than it felt talking to her. the worst part was the "I cant let you stay more because the hotel is at FULL CAPACITY" which i promptly checked to be complete BS because booking showed double digits of open rooms. when confronted she went on another bs of flights cancellations. (the hotel was never full she just didnt want to admit to lying to us).
Thats the part that prompted me to leave the review, its an insult to the costumer intelligence to claim such easy to verify and obvious lie.
Also i would think that being near an airport would make the hotel invest more in noise reduction acoustics... you can hear the planes landing.

2026-08-05 • via Nuitee
M
MANUELA • solo_traveller • de
6
Pros:

Clean and close to the airport

Cons:

Staff couldn’t find my booking and the lady was quite annoyed about the situation and was not very helpful. I had to deal it by myself and and a After one hour she found it and was still annoyed no apologies nothing

2026-08-04 • via Nuitee
D
Domagoj • extended_group • hr
10
2026-08-04 • via Nuitee
C
Christina • family_with_children • us
8
Overnight stay for quick airport access
Pros:

Convenient location to airport

Cons:

No grab and go options for breakfast

2026-08-03 • via Nuitee
M
Mélanie • solo_traveller • at
7
Clean hotel with convenient shuttle service to Logan
Pros:

Very good shuttle service with friendly driver
Very clean room

Cons:

Staff at check-in looked bored and not attentive to customers
Too bad the hotel discontinued the breakfast as it used to be and now only offers rather formal sit-down restaurant
Very expensive (but that is common for the time of the year in Boston) for a fairly standard hotel

2026-08-03 • via Nuitee
A
Allen • couple • us
2
Very tiring!
Cons:

Felt that with all the computer problems they had every guest that night should have gotten their rooms at a discount. I understand it was a major disruption but we all suffered major anxiety. To me they the company should take this situation seriously. Thank you?

2026-08-02 • via Nuitee
M
Michael • couple • us
7
Pros:

The room was very clean and the staff was great.

Cons:

The noise there was early in the morning making it impossible to sleep.

2026-07-25 • via Nuitee
J
JACQUELINE • solo_traveller • us
9
2026-07-24 • via Nuitee
S
Shelley • solo_traveller • us
8
Pros:

Proximity to airport & courtesy van

Cons:

My husband felt price was steep for 1 night

2026-07-23 • via Nuitee
E
Erika • family_with_children • co
10
2026-07-23 • via Nuitee
S
STEVEN • extended_group • us
10
Pros:

Shuttle

2026-07-23 • via Nuitee
R
Rene’ Marie • couple • us
10
The place exceeded our expectations.
Pros:

The customer service. The hostess for check in was amazing. Porche. She answered questions, accomodated us for early check in, shared maps for places to visit while there for one day. Just made sure we were comfortable in everyway.

Cons:

NA

2026-07-22 • via Nuitee
D
David • solo_traveller • gb
1
2026-07-21 • via Nuitee