Hilton Garden Inn Chicago Downtown Riverwalk

Hotels
Hilton Garden Inn
8.8 (1280 reviews)
66 East Wacker Place , Chicago , us

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Food quality issues
Parking costs
Noise disturbances

Categories

Cleanliness
8.88
Overall cleanliness was appreciated, but there were concerns about some maintenance issues.
Service
9.35
Staff were described as friendly and welcoming, especially the evening crew.
Location
9.39
Consistently praised for its excellent location near the Riverwalk and easy access to attractions.
Room Quality
8.84
Rooms were generally clean and comfortable, but some maintenance could be improved.
Amenities
8.37
Amenities were satisfactory; however, issues like limited ice machine access were noted.
Value for Money
8.83
Generally seen as good value, though parking costs were a concern for some.
Food and Beverage
7.88
Food quality at breakfast was critiqued, with long waits and inconsistent service.
Overall Experience
8.85
Guests enjoyed their stays overall despite some minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:01

Property Description

Central Location in Downtown Chicago's North Loop Business District

Located just 4 blocks from the famous Magnificent Mile, Hilton Garden Inn Chicago Downtown Riverwalk offers a prime location for shopping, dining, and entertainment. Business travelers will appreciate the proximity to the North Loop business district, while leisure guests can explore nearby attractions like Millennium Park and Navy Pier.

Modern Amenities for Comfort and Convenience

Each room at the hotel is equipped with a 40-inch HDTV, premium cable channels, a microwave, and a small refrigerator. Guests can stay productive with a work desk and ergonomic chair, and enjoy free WiFi access throughout the property. The 24-hour fitness center and on-site dining options provide added convenience.

Business-Friendly Services and Facilities

With a 24-hour business center, meeting boardroom, and room service, Hilton Garden Inn caters to the needs of business travelers. Whether hosting meetings or staying connected with work, guests can rely on the hotel's business amenities for a seamless stay.

Book your stay at Hilton Garden Inn Chicago Downtown Riverwalk for a perfect blend of comfort and convenience in the heart of Chicago.

Important information:

Please note you must be 21 years of age or older to check-in at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 1280 reviews
Cleanliness: 8.88
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 8.85
1
120tammieg Family
10
Excellent location with clean rooms
Pros:

Excellent location, right on the river with a short walk to the Bean, a 7-11, and Chicago-style pizza restaurants. Our room was clean and comfortable and there was no noise from other guests. The staff were friendly and accommodating and always available. We had a great stay and would definitely choose this location again.

2026-06-25 via Tripadvisor
A
aritza couple us
10
2026-06-20 via Nuitee
M
Mariah couple us
10
Perfect location
Pros:

Perfect location, amazing views and excellent restaurant all around. Very walkable and a few minutes of a walk away from the blue line which takes you straight to OHare airport. We had a river view room and I enjoyed every second of the trip.

2026-06-18 via Nuitee
P
Paula couple us
10
Awesome location, got to check in Early which was super convenient
Pros:

Location was perfect

Cons:

Nothing

2026-06-18 via Nuitee
D
Dieudonne couple us
10
2026-06-17 via Nuitee
D
Dieudonne couple us
10
Pros:

I like the way you can check in early. I love that thanks to the lady who work in the morning she was very kind and professional she let me get in my room 12 pm instead of 4pm , I will definitely be back

2026-06-17 via Nuitee
A
Anastasia solo_traveller us
9
Pros:

Loved the location and the comfort of the room. Staff was amazing and helpful.

Cons:

Parking was crazy and stressful, but didn't ruin the stay

2026-06-16 via Nuitee
S
Sabrina couple ch
8
2026-06-16 via Nuitee
J
Jessica couple us
10
2026-06-15 via Nuitee
B
Bernond couple us
10
2026-06-14 via Nuitee
N
Nadim couple ae
10
2026-06-10 via Nuitee
D
Dominique family_with_children us
9
Great hotel in the heart of Chicago.
Pros:

The location was fantastic; the room was big enough for 2 people with a roomy bathroom. Our room was very clean as well. Breakfast was just OK, rather underwhelming given the price of the hotel.
Bar and food was very good and the service was great.

Cons:

Breakfast was pretty underwhelming given the type and price of hotel.

2026-06-08 via Nuitee
R
RealMichigan Family
10
Newly discovered hidden gem in Chicago
Pros:

What a fantastic, hidden gem of a hotel just off and around the corner from Wacker Drive. Loved it and added to one of our Chicago favorites. Location super convenient. Staff here are so personable and friendly. Hampton Inn right next door both buildings tall and narrow with separate entrances. The HGI lobby area is small with a fitness center located on the lower level. Clean updated room, excellent location, and honestly, another hidden gem-within-a-hidden-gem is the lobby restaurant and bar. Loved it! We had two breakfasts and one dinner while staying there. Not normally something we would do while in Chicago but this worked our well for convenience, food quality, atmosphere and convenience. Highly recommend.

2026-06-07 via Tripadvisor
K
Kazuyoshi solo_traveller jp
8
2026-06-07 via Nuitee
A
Amy family_with_children us
10
2026-06-05 via Nuitee
C
Chad solo_traveller us
10
2026-05-28 via Nuitee
D
Dymytrii couple ua
9
A good network hotel, recently renovated
Pros:

Nice place with fresh renovation and with a view of the river

Cons:

Staff lobby

2026-05-28 via Nuitee
L
Liliana family_with_children pe
10
2026-05-26 via Nuitee
K
Katie couple us
8
2026-05-24 via Nuitee
B
Breiði solo_traveller is
9
Chicago 8.05.26
2026-05-19 via Nuitee