Hilton Garden Inn Chicago Downtown Riverwalk

Hotels
•
Hilton Garden Inn
8.8 (1228 reviews)
66 East Wacker Place , Chicago , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Food quality issues
Parking costs
Noise disturbances

Categories

Cleanliness
8.88
Overall cleanliness was appreciated, but there were concerns about some maintenance issues.
Service
9.35
Staff were described as friendly and welcoming, especially the evening crew.
Location
9.39
Consistently praised for its excellent location near the Riverwalk and easy access to attractions.
Room Quality
8.84
Rooms were generally clean and comfortable, but some maintenance could be improved.
Amenities
8.37
Amenities were satisfactory; however, issues like limited ice machine access were noted.
Value for Money
8.83
Generally seen as good value, though parking costs were a concern for some.
Food and Beverage
7.88
Food quality at breakfast was critiqued, with long waits and inconsistent service.
Overall Experience
8.85
Guests enjoyed their stays overall despite some minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:01

Property Description

Central Location in Downtown Chicago's North Loop Business District

Located just 4 blocks from the famous Magnificent Mile, Hilton Garden Inn Chicago Downtown Riverwalk offers a prime location for shopping, dining, and entertainment. Business travelers will appreciate the proximity to the North Loop business district, while leisure guests can explore nearby attractions like Millennium Park and Navy Pier.

Modern Amenities for Comfort and Convenience

Each room at the hotel is equipped with a 40-inch HDTV, premium cable channels, a microwave, and a small refrigerator. Guests can stay productive with a work desk and ergonomic chair, and enjoy free WiFi access throughout the property. The 24-hour fitness center and on-site dining options provide added convenience.

Business-Friendly Services and Facilities

With a 24-hour business center, meeting boardroom, and room service, Hilton Garden Inn caters to the needs of business travelers. Whether hosting meetings or staying connected with work, guests can rely on the hotel's business amenities for a seamless stay.

Book your stay at Hilton Garden Inn Chicago Downtown Riverwalk for a perfect blend of comfort and convenience in the heart of Chicago.

Important information:

Please note you must be 21 years of age or older to check-in at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 1228 reviews
Cleanliness: 8.88
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 8.85
J
James • couple • us
8
2026-02-14 • via Nuitee
F
Fonseca pulido • couple • us
10
2026-02-11 • via Nuitee
C
Crystal • couple • us
1
Very very uncomfortable
Pros:

Location and price

Cons:

The little bar employees were absolutely WASTED AND RUDE AND SOOO UNPROFESSIONAL IT WAS AWFUL

2026-02-10 • via Nuitee
R
ROSSINA • couple • mx
10
Pros:

Everything

2026-02-09 • via Nuitee
J
Jeffrey • couple • us
10
2026-01-29 • via Nuitee
W
Winslow • couple • us
5
Ok.
Pros:

Very limited

Cons:

More verify

2026-01-26 • via Nuitee
M
Mariela • solo_traveller • us
8
2026-01-20 • via Nuitee
H
HORACIO • couple • mx
10
2026-01-20 • via Nuitee
S
Satyan • couple • us
8
2026-01-08 • via Nuitee
R
Rev. K • couple • us
10
2026-01-05 • via Nuitee
R
Roberto • solo_traveller • us
10
2026-01-04 • via Nuitee
J
Julia • couple • co
10
2026-01-02 • via Nuitee
H
Hogan • couple • us
10
2026-01-02 • via Nuitee
S
shristy • extended_group • us
8
2025-12-31 • via Nuitee
T
Tamara • couple • qa
9
2025-12-30 • via Nuitee
D
David F • solo_traveller • us
10
Pros:

Everything

Cons:

The refrigerator wouldn't get very cold.

2025-12-28 • via Nuitee
A
Amanda • family_with_children • us
8
2025-12-27 • via Nuitee
S
Shelbee • couple • us
10
Pros:

Perfect location by everything we needed and wanted; and we got a room with the most beautiful view

2025-12-20 • via Nuitee
E
Ewa • family_with_children • us
9
2025-12-14 • via Nuitee
D
Diane • couple • us
8
Great location and price
Pros:

Excellent location for after work Christmas party/trip to the theater.

Cons:

Nighttime noise outside the hotel were a bit much - a lot of clanging - our room faced the interior area

2025-12-13 • via Nuitee