Hilton Garden Inn Chicago Downtown Riverwalk

Hotels
•
Hilton Garden Inn
8.8 (1242 reviews)
66 East Wacker Place , Chicago , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Food quality issues
Parking costs
Noise disturbances

Categories

Cleanliness
8.88
Overall cleanliness was appreciated, but there were concerns about some maintenance issues.
Service
9.35
Staff were described as friendly and welcoming, especially the evening crew.
Location
9.39
Consistently praised for its excellent location near the Riverwalk and easy access to attractions.
Room Quality
8.84
Rooms were generally clean and comfortable, but some maintenance could be improved.
Amenities
8.37
Amenities were satisfactory; however, issues like limited ice machine access were noted.
Value for Money
8.83
Generally seen as good value, though parking costs were a concern for some.
Food and Beverage
7.88
Food quality at breakfast was critiqued, with long waits and inconsistent service.
Overall Experience
8.85
Guests enjoyed their stays overall despite some minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:01

Property Description

Central Location in Downtown Chicago's North Loop Business District

Located just 4 blocks from the famous Magnificent Mile, Hilton Garden Inn Chicago Downtown Riverwalk offers a prime location for shopping, dining, and entertainment. Business travelers will appreciate the proximity to the North Loop business district, while leisure guests can explore nearby attractions like Millennium Park and Navy Pier.

Modern Amenities for Comfort and Convenience

Each room at the hotel is equipped with a 40-inch HDTV, premium cable channels, a microwave, and a small refrigerator. Guests can stay productive with a work desk and ergonomic chair, and enjoy free WiFi access throughout the property. The 24-hour fitness center and on-site dining options provide added convenience.

Business-Friendly Services and Facilities

With a 24-hour business center, meeting boardroom, and room service, Hilton Garden Inn caters to the needs of business travelers. Whether hosting meetings or staying connected with work, guests can rely on the hotel's business amenities for a seamless stay.

Book your stay at Hilton Garden Inn Chicago Downtown Riverwalk for a perfect blend of comfort and convenience in the heart of Chicago.

Important information:

Please note you must be 21 years of age or older to check-in at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 1242 reviews
Cleanliness: 8.88
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 8.85
A
Alecia • solo_traveller • us
9
2026-04-15 • via Nuitee
M
Michael • solo_traveller • us
10
2026-04-13 • via Nuitee
E
Enrique • solo_traveller • mx
8
Pros:

Ubicación

Cons:

La cama hace muchismo ruido

2026-04-13 • via Nuitee
A
Aleksandra • solo_traveller • rs
9
2026-04-11 • via Nuitee
W
Wendy • family_with_children • us
8
Pleasant stay. Friendly staff
Pros:

Nice and clean. Staff friendly

Cons:

Not much choices at the resaurant for dinner and was priced a bit high. Beds were not as comfortable i hilton hotels usually are and the bed squeaked and clunked when i would turn over.

2026-04-07 • via Nuitee
A
André • solo_traveller • pt
8
Pros:

The location is quite good. The rooms was clean and veru well maintained by housekeeping everyday. It felt more than just a "basic hotel".

Cons:

At times the elevators (only 2) get very busy, especially with staff going from one floor to another. They should have service elevators for that.

2026-04-03 • via Nuitee
L
Lako • family_with_children • us
8
Pros:

The location

Cons:

did not

2026-04-01 • via Nuitee
J
Jenkins • couple • us
7
2026-04-01 • via Nuitee
T
Todd • couple • us
10
2026-03-22 • via Nuitee
F
Francine • couple • us
9
2026-03-19 • via Nuitee
B
Brend482 • Business • Arlington, Virginia
8
Solid no frills hotel
Pros:

HGI Riverwalk is a bit of a misnomer. It’s on a side street off Michigan and Wacker Avenue. A nice location but a block away from the Riverwalk. It’s an older building but the rooms were well-maintained and reasonably spacious for a downtown hotel. There wasn’t a view of anything. There’s a restaurant in the hotel but meals aren’t included and there are better options. This was a good choice for an inexpensive room and comfortable stay for a night near business meetings.

2026-03-18 • via Tripadvisor
D
Daniela • extended_group • us
10
2026-03-16 • via Nuitee
L
Laura • couple • us
9
2026-03-16 • via Nuitee
K
kelsey • solo_traveller • us
10
2026-03-12 • via Nuitee
M
Maxine • couple • us
8
Comfortable, clean room, location worked well for our weekend plans.
Pros:

Location
Front staff was friendly and helpful

Cons:

Only two elevators, very slow
The bed mattress was very squeaky and noisy
Restaurant was closed for renovations so unable to get breakfast there

2026-03-09 • via Nuitee
C
Claudia • couple • cl
9
Nos gustó!
Pros:

El hotel es muy cómodo, está cerca de todo lo que queríamos hacer y como es una ciudad caminable, no tuvimos inconveniente en movilizarnos ni de ningún tipo. Además sentimos que era muy seguro.

Cons:

El restaurant estaba en reparación, por lo que no pudimos usarlo, para que lo consideren si es algo primordial para los viajeros.

2026-03-03 • via Nuitee
A
ANGELO AUGUSTO DE • extended_group • br
8
2026-03-02 • via Nuitee
T
Trailbiker13 • Business
8
Perfect hotel in great location for a one night work trip
Pros:

Solid Hotel for a quick business trip. Rooms are dated but super clean with good amounts of amenities like towels , soap, lotions etc

Front desk was very nice and helpful for me the valet ( valet desk was actually located next door at the Hampton Inn)

Location of this hotel was great to get around main points in Chicago such as good restaurants , millennium park, river walk etc

I even had a small view of the river and the maritime towers from my room

Will definitely stay here again

Oh one note is restaurant is under construction so was not able to try the breakfast , but plenty options in the city to grab grub - Starbucks was also one block away - which was great cause it was cold in on Feb 26th :)

2026-02-28 • via Tripadvisor
A
Amanda • extended_group • se
7
Super efficient, comfortable beds and nice staff
Pros:

Location excellent, bed very comfortable, room very clean

Cons:

Heater was noisy, curtains didn't block out all the light

2026-02-28 • via Nuitee
M
matthewkX3534FE • Business
8
Nice rooms, clean.
Pros:

Stayed here for a conference at a nearby hotel. Pretty convenient location, clean and comfortable. The hotel restaurant was closed for renovations which was rough the day we arrived because we did not feel like going out. However, there are hundreds of excellent places to eat in the city! They ran out of regular coffee in the lobby one morning... So I had to settle for decaf. But I would probably stay again.

2026-02-27 • via Tripadvisor