Zana Hotel Boutique

Hotels
8.3 (1023 reviews)
Getsemani, calle 26 (las chancletas) No 10B-51 , Cartagena de Indias , co

Facilities

Non-smoking rooms
Air conditioning
Terrace
Tour desk
Hot tub/Jacuzzi
Non-smoking throughout
Private check-in/check-out
Shuttle service (additional charge)
Adult only
Public Bath
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great breakfast choices
Excellent location
Cons:
Issues with cleanliness
Basic room amenities

Categories

Cleanliness
7.38
Several reviews indicated issues with musty smells and cleanliness.
Service
9.35
Reviews frequently praised the friendly and helpful staff.
Location
8.89
Guests appreciated the central yet quiet location in Getsemaní.
Room Quality
7.34
Some guests reported small and basic rooms lacking in amenities.
Amenities
7.87
Reviews mentioned basic amenities but also highlighted a decent breakfast.
Value for Money
8.33
Guests felt the rates were reasonable for the location and service provided.
Food and Beverage
8.88
Breakfast was consistently rated highly and appreciated by guests.
Overall Experience
8.35
Overall hotel experience was positive, with a few noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:35

Property Description

Rooftop Terrace with City View
Enjoy breathtaking views of the city from our rooftop terrace while relaxing in the hot tub.

Convenient Amenities
Each room is equipped with an en suite, free toiletries, and a safety deposit box for your convenience.

Central Location
Located in the historical city centre, our hotel is just minutes away from top attractions such as Cartagena's Gold Museum and San Felipe de Barajas Castle.

Book now to experience luxury and comfort at Zana Hotel Boutique in Cartagena!

Important information:

The Small Single Room does not include a window.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CTG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1023 reviews
Cleanliness: 7.38
Service: 9.35
Location: 8.89
Room Quality: 7.34
Amenities: 7.87
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 8.35
L
lim solo_traveller us
9
Little Gems
Pros:

It is located in the heart of Getsemani neighborhood but away from the busy streets and noise.

2026-02-13 via Nuitee
I
Isabelle couple fr
9
Très bien,je recommande vivement cet hôtel
Pros:

L’accueil,l’emplacement,le petit déjeuner

2026-02-12 via Nuitee
C
Charlette couple fr
9
Pros:

Emplacement, calme malgré le centre de gestmani, super petit déjeuner, lit hyper grand et confortable

Cons:

L'éclairage de la chambre, l'eau de la douche brûlante ou froide

2026-02-11 via Nuitee
B
Biagio solo_traveller it
6
Sono stato solo una notte
Pros:

La centralità

Cons:

Camera piccola e senza finestre

2026-02-11 via Nuitee
D
Daniela solo_traveller bo
9
Ubicación perfecta Getsemaní
Pros:

El personal fue muy amable, la cama muy cómoda! Y la ubicación es perfecta!
Mejoraría el desayuno
Gracias!

2026-02-10 via Nuitee
C
Carmina extended_group es
5
2026-01-31 via Nuitee
H
Héctor solo_traveller cl
7
Lugar acogedor, muy buena ubicación, precio calidad recomendado
Pros:

Lo mejor es su ubicación, cerca de todo los lugares popular, tiendas, comida, bares.
Señorita de recepción muy amable, la Sra de los desayuno muy amable, cordial y atenta a cualquier sugerencia, desayuno bueno, rico.

Cons:

Lo único que al 4 días no se pudo solucionar lo de la televisión, el cable. Y no había agua helada en la ducha, creo que la llave no funcionaba al 100%

2026-01-29 via Nuitee
E
Elizabeth solo_traveller gb
9
Comfortable and safe. Very friendly staff, especially Neva.
Pros:

Breakfast was very good, freshly cooked on terrace. Special thanks to Neva for being so friendly and helpful and very interesting. Enjoyed our chat over breakfast. Gracias Neva - un placer de conocerte.

Cons:

The room was small but cosy and very clean. Hotel felt a refuge from all the hubbub outside. Some people might find the windowless rooms a bit claustrophobic. Quiet at night.

2026-01-27 via Nuitee
C
Carla solo_traveller us
8
Pros:

Breakfast was great.
Thank you

2026-01-26 via Nuitee
A
Andrew solo_traveller gb
5
If you ever have to eat two frogs in the morning, always eat the biggest one first
Pros:

It was in Getsamani

Cons:

No windows in the room

2026-01-22 via Nuitee
E
Engelbrecht couple de
7
Pros:

Gutes Frühstück auf schöner Dachterrasse

Cons:

Das einzige Fenster führt direkt auf einen Gang, über den alle Gäste gehen.

2026-01-21 via Nuitee
S
SILVIO PAULO solo_traveller br
10
Eu recomendo esta acomodação.
Pros:

A acomodação é muito bem localizada. Os funcionários são excelentes e muito simpáticos. O café da manhã também é muito bom.

2026-01-20 via Nuitee
M
Marco solo_traveller mx
8
cama confortable
Pros:

pude descansar bien
el desayuno estuvo bien
el personal muy amable

Cons:

la ducha no funcionó bien

2026-01-20 via Nuitee
M
Maria Fernanda solo_traveller co
10
2026-01-20 via Nuitee
A
Athina solo_traveller cl
7
Buena relación precio-confort-ebicación
Pros:

El personal es excelente. Se preocupan por atender todas tus necesidades dentro de lo que ellos pueden ayudar. La ubicación es realmente perfecta. Para el precio las habitaciones son bastante cómodas y acogedoras. La conexión de WiFi es un poco variable. El desayuno puede mejorar, aunque se nota igual que las chicas hacen las cosas con amor.

Cons:

Falta de seguimiento de los pagos. Tuve que invertir mucho tiempo en revisión de reservas y luego en poder pagar. A veces no me cobraban cuando les indicaba, y me tocaba llegar a pagar de madrugada, lo cual si fue uncómodo porque a esa hora yo solo quería descansar.

2026-01-19 via Nuitee
N
Niara couple br
9
Pros:

Entrega o que promete. As acomodações são simples e confortáveis. O café da manhã é servido empratado: paes, ovos, frutas, café e suco. Possui água quente no chuveiro. Os colaboradores são cordiais, educados, simpáticos. A localização é excelente.

2026-01-19 via Nuitee
N
Norman solo_traveller us
8
2026-01-19 via Nuitee
A
Anthony solo_traveller ie
8
Cons:

No fridge

2026-01-17 via Nuitee
N
norma mercedes solo_traveller ar
7
2026-01-17 via Nuitee
P
Patricia couple co
9
2026-01-15 via Nuitee