Zana Hotel Boutique

Hotels
8.3 (1109 reviews)
Getsemani, calle 26 (las chancletas) No 10B-51 , Cartagena de Indias , co

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Terrace
Garden
Airport shuttle
Tour desk
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great breakfast choices
Excellent location
Cons:
Issues with cleanliness
Basic room amenities

Categories

Cleanliness
7.38
Several reviews indicated issues with musty smells and cleanliness.
Service
9.35
Reviews frequently praised the friendly and helpful staff.
Location
8.89
Guests appreciated the central yet quiet location in Getsemaní.
Room Quality
7.34
Some guests reported small and basic rooms lacking in amenities.
Amenities
7.87
Reviews mentioned basic amenities but also highlighted a decent breakfast.
Value for Money
8.33
Guests felt the rates were reasonable for the location and service provided.
Food and Beverage
8.88
Breakfast was consistently rated highly and appreciated by guests.
Overall Experience
8.35
Overall hotel experience was positive, with a few noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:35

Property Description

Rooftop Terrace with City View
Enjoy breathtaking views of the city from our rooftop terrace while relaxing in the hot tub.

Convenient Amenities
Each room is equipped with an en suite, free toiletries, and a safety deposit box for your convenience.

Central Location
Located in the historical city centre, our hotel is just minutes away from top attractions such as Cartagena's Gold Museum and San Felipe de Barajas Castle.

Book now to experience luxury and comfort at Zana Hotel Boutique in Cartagena!

Important information:

The Small Single Room does not include a window.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Location

Guest Reviews

8.3
Based on 1109 reviews
Cleanliness: 7.38
Service: 9.35
Location: 8.89
Room Quality: 7.34
Amenities: 7.87
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 8.35
C
carole • couple • co
9
We had a very enjoyable time there - we stayed 5 nights way too long
Pros:

It was quiet but very central

2026-09-02 • via Nuitee
J
Julio • extended_group • mx
8
Excelente en relacion a calidad-precio
Pros:

La ubicacion y el personal super amable y servicial, el desayuno tambien es bueno.

Cons:

Las habitaciones son muy pequeñas, pero son muy comodas. El desayuno aunque es bueno sirven muy poco, pero creo que en general en Colombia es muy poco lo que comen =P

2026-09-01 • via Nuitee
M
Michael • solo_traveller • us
9
Great location
2026-08-30 • via Nuitee
M
Mara • extended_group • it
5
2026-08-30 • via Nuitee
C
Cristina • couple • es
7
Bien ubicado, estuvimos a gusto.
Pros:

El desayuno estaba muy rico, buena ubicación y camas cómodas, hay servicio de limpieza de habitación y cambio de toallas diario si lo deseas, sin coste adicional. Aire acondicionado funcionaba genial.

Cons:

La ducha tiene muy poco caudal y el calentador es una resistencia en la alcachofa, difícil de regular.

2026-08-27 • via Nuitee
K
Kergi • family_with_children • at
9
2026-08-26 • via Nuitee
G
Gesine • couple • de
7
2026-08-23 • via Nuitee
J
Jordi • couple • es
7
Pros:

La ubicación

2026-08-23 • via Nuitee
S
Sergii • solo_traveller • ua
8
2026-08-21 • via Nuitee
B
Bronja • solo_traveller • nl
10
Fantastisch verblijf! Als er iets was, werd het meteen opgelost.
Pros:

De ligging

Cons:

-

2026-08-20 • via Nuitee
B
Bruce • solo_traveller • us
10
2026-08-18 • via Nuitee
S
Sara • couple • si
8
Pros:

the location was extremely good

2026-08-17 • via Nuitee
L
luis gabriel • solo_traveller • co
10
2026-08-16 • via Nuitee
J
Jesus • solo_traveller • es
6
Caro
Pros:

El personal muy amable. Aire acondicionado, televisión con plataformas y ubicación

Cons:

Habitación pequeña con cama excesivamente grande. Una mesilla en la que se pegaban las cosas al dejarlas sobre ella. No sé su por el barniz. Lo peor el precio. No se corresponde con el alojamiento. He pagado por toda Colombia la mitad de precio por habitaciones muy superiores

2026-08-08 • via Nuitee
M
Miriam • couple • es
9
Céntrico alojamiento en Getsemaní
Pros:

La ubicación y el desayuno

2026-08-07 • via Nuitee
A
Appelt • solo_traveller • at
8
2026-08-06 • via Nuitee
E
Elena • solo_traveller • es
8
Buena ubicación y buen desayuno
Pros:

La ubicación

Cons:

La habitación muy básica y sin ventanas

2026-08-06 • via Nuitee
T
Trevor • couple • us
6
Decent accommodation for the price
Pros:

Air conditioning. Clean. Decent breakfast. Good location. TV

Cons:

Hot water didn’t work.

2026-08-04 • via Nuitee
E
Eleonora • couple • it
7
Hotel in un bel quartiere
Pros:

La posizione è ottima e lo staff è molto gentile. Presenza di una cassaforte. Su richiesta pulizie quotidiane.

Cons:

La stanza è veramente piccola così come il bagno. L'aria condizionata è rumorosa e di fatto non gestibile. Una notte non è stato possibile dormire perché il rumore della musica fuori era molto alto (non è responsabilità della struttura)

2026-08-03 • via Nuitee
L
LUIS DAVID • solo_traveller • co
7
Pros:

El desayuno puede mejorar

2026-07-25 • via Nuitee