Manorom Boutique Hotel

Hotels
6.9 (286 reviews)
Hengboun Noy Street, Ban Haysok, Chanthabouly District , Vientiane , la

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Lift / Elevator
Front desk (limited hours)
Free wired internet
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Central location
Attentive staff
Nice breakfast
Cons:
Cleanliness issues
Poor room maintenance
Limited breakfast options

Categories

Cleanliness
5.29
Multiple reviews indicated cleanliness issues, such as dirty walls, unclean blankets, and poor overall hygiene.
Service
7.76
Staff is described as attentive and helpful, though there are mentions of shortcomings in responsiveness.
Location
8.8
Central location is frequently praised, making it a highlight of the stay.
Room Quality
6.25
Mixed reviews on room quality; some issues like a loose toilet seat and malfunctioning shower were noted.
Amenities
6.28
Basic amenities but noted some lack of maintenance and outdated facilities.
Value for Money
7.24
Generally perceived as decent for the price, despite cleanliness concerns.
Food and Beverage
6.79
Breakfast was noted positively in some reviews but also criticized for limited selection.
Overall Experience
6.76
Overall experience rounded by central location and supportive staff, but marred by cleanliness and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:59

Property Description

Convenient Location
Manorom Boutique Hotel is ideally situated just a 5-minute walk from the city centre, making it the perfect choice for travelers looking to explore the vibrant heart of the city.

Modern Amenities
The air-conditioned rooms at the hotel are not only spacious and comfortable but also boast balconies with stunning city views. Each room is equipped with essential modern amenities such as a TV, refrigerator, and safety deposit box, ensuring a convenient and enjoyable stay for guests.

Local Dining and Attractions
In addition to the hotel's own breakfast offerings, guests can easily venture out to discover a variety of local dining options just a short 5-minute walk away. Moreover, with popular markets and attractions like the Night Market and local market only a short drive away, guests can immerse themselves in the local culture effortlessly.

Ready to experience the perfect blend of comfort and convenience at Manorom Boutique Hotel? Book your stay now and make unforgettable memories in the heart of the city!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VTE

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.9
Based on 286 reviews
Cleanliness: 5.29
Service: 7.76
Location: 8.8
Room Quality: 6.25
Amenities: 6.28
Value for Money: 7.24
Food and Beverage: 6.79
Overall Experience: 6.76
M
Micha • couple • nl
1
Heel slecht, pure oplichting
Pros:

Helemaal niets

Cons:

het hotel wat we geboekt hadden was al twee weken gesloten, toch raar als je twee uur van tevoren kan boeken. Bij aankomst kregen we een briefje onder onze neus met een nieuwe locatie. Daar aangekomen en eenmaal ingecheckt kregen we te horen dat er geen ontbijt geserveerd werdt, iets waar we wel voor hadden betaald.......


Hulp van de klantenservice van booking.com valt ook tegen. Totaal geen hulp van hun kant

2026-02-25 • via Nuitee
P
Philippe • couple • th
8
2026-02-24 • via Nuitee
C
Charles • couple • gb
1
A scam? Manorom is closed; we were sent to Khamphiane Hotel instead
Pros:

Good location, near the night market and lots of restaurants.

Cons:

When we arrived at Manorom and approached the desk to check-in, a man approached from the back of the lobby, said "Manorom closed", and pointed to an A4 print out which was taped to the check-in desk. The note stated that Manorom hotel is closed, and people who booked through Agoda (note that we booked through booking.com) would be accommodation at the Khamphiane hotel instead. The man said Khamphiane was "just around the corner". No apologies; no explanation. We found our way to Khamphiane, and luckily the guy at check-in there had our reservation. Again; no apology nor explanation was given as to why we were not staying at Manorom.

We were given a twin room, despite having booked a double room at Manorom. Our booking at Manorom included breakfast, but there was no sign of such at Khampiane. The room itself was inferior to that advertised by Manorom, such that we suspected we had been duped.

The complimentary water bottles in the room - at 235ml - were the smallest I have ever encountered in a hotel. Three gulps and they were finished.

All together, it was the worst check-in experience I have had in 26 years of travelling and living in Asia. Why Manorom is still advertising on Booking.com is beyond me, unless there is some sort of scam underway.

2026-02-24 • via Nuitee
M
michel • solo_traveller • fr
1
Cons:

Bonjour, l’hôtel ne retrouvait plus ma confirmation de réservation. Ils ont dû me mettre dans un autre hôtel pour une nuit en s’excusant. Il a fallu quand même attendre plus d’une heure à la réception pour m’envoyer dans un autre hôtel.

2026-02-13 • via Nuitee
D
Davis Damon • couple • pl
1
Terribile
Pros:

NULLA.

Cons:

Hanno venduto camera con colazione ma non ci hanno dato la colazione . Pulizia inesistente: cuscini macchiati di sangue di colore giallo, fazzoletti sul pavimento , scarafaggi, il manicotto della doccia tenuto bloccato con la carta igienica... I bagni della reception con le porte rotte ,allagati e mai stati puliti. Personale che dorme nei divanetti tutto il tempo, incapacità di problem solving e scarsa empatia. Lo stato generale della struttura è pessimo anche dal punto di vista della manutenzione... Lasciamo perdere gli odori sgradevoli delle fognature proprio davanti all'entrata!

2026-02-10 • via Nuitee
T
Thongsavanh • extended_group • la
6
Just fair and need improvement of the staff.
Pros:

I came late and the staff seems not to be accommodating me, I have to fight before the staff will find me the new place to sleep.

Cons:

Receptionist.

2026-01-19 • via Nuitee
J
Jahris • solo_traveller • gb
9
2026-01-09 • via Nuitee
M
Maitree • couple • th
5
2025-12-22 • via Nuitee
H
Henrich • extended_group • cy
3
2025-12-11 • via Nuitee
B
Bernard • couple • fr
5
Bel emplacement mais on a l’impression d’un hôtel presque à l’abandon.
Pros:

L’emplacement dans Vientiane est central.

Cons:

L’entretien des locaux est très moyen, le petit déjeuner également. Le personnel pas toujours à l’écoute des demandes.

2025-12-11 • via Nuitee
D
De cort • solo_traveller • be
7
Quite okay!
Pros:

Very good location! Breakfast was nice too.

Cons:

Some things in my room weren’t good. The toilet seat was loose, it fell off a few times. My window/door couldn’t close fully. So it was still a bit open at night. Didn’t like that…
The walls were also a bit dirty.

2025-11-23 • via Nuitee
W
William • family_with_children • ca
9
Great location
Pros:

Location

Cons:

The shower wasn’t the best

2025-11-16 • via Nuitee
B
Bounthong • family_with_children • ca
10
Three times stayed,staffs and owner are helpful
Pros:

Clean and close to night market, river side

Cons:

Good for families

2025-10-31 • via Nuitee
J
jianghai • solo_traveller • cn
8
2025-10-28 • via Nuitee
D
Damrongsack • solo_traveller • la
7
Pros:

Sehr nettes Personal und die Gegend..

Cons:

Alles sehr alt...

2025-10-28 • via Nuitee
C
Carito • couple • cl
8
Recomendado
Pros:

Buena ubicación, tranquilo, limpio, cama cómoda, personal muy amable, buen desayuno, tiene ascensor. A 5 minutos caminando de un mercado genial. La habitación tiene un gran ventanal que me gustó mucho. Fui por dos noches y me quedé seis.

Cons:

Filtración pequeña en el baño. Está algo descuidado en cuanto a mantención.

2025-10-27 • via Nuitee
H
HING MAN • couple • hk
10
Pros:

Very good

Cons:

Nothing

2025-10-27 • via Nuitee
J
Juliane • couple • ch
1
Cons:

C'était très très très sale

2025-10-26 • via Nuitee
V
Van Vy • couple • la
8
2025-10-05 • via Nuitee
C
Cian • couple • ie
10
2025-09-30 • via Nuitee