Residence Inn by Marriott Miami Beach Surfside

Hotels
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Residence Inn
8.2 (442 reviews)
9200 Collins Avenue , Miami Beach , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Poor cleanliness
Issues with breakfast variety and quality
Additional costs not clearly communicated

Categories

Cleanliness
7.16
Some reviews indicate dirty rooms and insufficient cleaning frequency.
Service
8.63
Mixed feedback about service quality; some staff praised for friendliness, but issues noted.
Location
9.67
Numerous mentions of great proximity to shops and beach.
Room Quality
8.62
Rooms were described as nice and well-furnished.
Amenities
8.15
Amenities like bike rentals and pool noted; some complaints about the pool bar hours.
Value for Money
8.11
Costs were highlighted as high compared to service provided, particularly breakfast.
Food and Beverage
6.66
Multiple complaints regarding the quality and variety of breakfast.
Overall Experience
8.63
General sentiment was positive despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 17:31

Property Description

Luxurious Accommodation
Residence Inn by Marriott Miami Beach Surfside offers elegant rooms with modern amenities, including flat-screen TVs and comfortable seating areas. Enjoy the convenience of in-room coffee machines and complimentary toiletries for a relaxing stay.

Fantastic Facilities
Indulge in the hotel's outdoor pool and fitness center, perfect for unwinding and staying active during your stay. Guests can also socialize at the on-site bar and benefit from private parking. The 24-hour front desk ensures all your needs are met promptly.

Convenient Location
Located just a short distance from South Beach and major attractions like the Miami Beach Convention Center, Residence Inn Surfside provides easy access to the best of Miami. Book now for a memorable and enjoyable stay!

Important information:

This property adds a daily amenity fee includes beach chair usage, beach towels, access to the Surfside Community Center, full use of our fitness and business centers, yoga class and a $15 food & beverage credit at our restaurant, Surfside 6. See hotel policies.

Please note a daily amenity fee will apply for the first 11 nights of the guest's stay. Please contact the property for details.

A package handling fee will be provided for free (not for a fee). Please contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 42.80 per day.

Location

Guest Reviews

8.2
Based on 442 reviews
Cleanliness: 7.16
Service: 8.63
Location: 9.67
Room Quality: 8.62
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 6.66
Overall Experience: 8.63
F
Francisco • solo_traveller • cl
1
2026-05-20 • via Nuitee
S
Slavenko • couple • ba
10
2026-05-19 • via Nuitee
R
Robert • family_with_children • ua
7
It was ok, you probably can get better hotel for the same or a little bit more money
Pros:

Location is close to the beach

Cons:

1 - they provide chairs and umbrella but you have to carry it from the hotel to the beach
2- stuff at the reception doesn’t really speak English so what’s you ask it might be missed or added to your hotel charges
3 - there was a piece of glass on the floor when we arrived in our room
4 - I called and ask twice to make sure we have a crib in our room and it wasn’t there
5 - there is no reception in the room on the first floor

2026-05-14 • via Nuitee
J
Jenny • family_with_children • co
10
2026-05-14 • via Nuitee
G
Galeno • family_with_children • br
10
2026-05-12 • via Nuitee
S
Selene • extended_group • ar
6
Serious Safety and Comfort Concerns
Cons:

During our stay, we had a sofa bed with a completely sunken mattress, making it impossible to sleep comfortably. We had to place the couch cushions underneath just to get a decent night’s rest — an unacceptable situation for any hotel.
On the first day, we requested the sofa bed to be set up, which was done, however staff left the room door wide open, exposing our belongings and leaving us vulnerable to other guests. When we raised this concern with the front desk, the receptionist failed to grasp the seriousness of the security breach, showing a complete lack of awareness regarding basic guest safety protocols.
Additionally, the breakfast offering was extremely limited, falling far short of what is expected at a property of this category.

2026-05-08 • via Nuitee
J
Jakub • family_with_children • pl
1
stay away from this hotel
Pros:

really nothing

Cons:

We booked this hotel with the expectation of a comfortable family-friendly stay. Unfortunately, the reality did not match the presentation in any meaningful way.

First and foremost, the property is significantly misrepresented in its promotional materials. The kitchens, which appear functional in the photos, are in fact not equipped for cooking at all—there is no proper cooking space, only a microwave. This is highly misleading, especially for families planning longer stays.

Even more concerning is the use of deceptive imagery. The photos showing water slides and children’s facilities do not belong to this hotel. There is not a single slide on-site, nor is there any meaningful infrastructure for children. For a property marketed toward families, this is a serious misrepresentation.

The overall environment was also unpleasant. A strong smell of bleach permeates the entire hotel, to the point where it becomes nauseating after prolonged exposure.

Breakfast offerings were another major disappointment. Practically nothing was suitable for children aside from waffles—and even those were unavailable on our last day due to spoilage. The lack of basic, child-friendly options reflects poorly on the hotel’s standards.

In summary, the images of slides and playground facilities appear to be taken from a different hotel entirely, which constitutes a clear case of false advertising. This experience was far below expectations and not suitable for families.

2026-04-30 • via Nuitee
E
Elladani78 • family_with_children • hu
10
2026-04-28 • via Nuitee
S
Salameh • family_with_children • us
8
2026-04-23 • via Nuitee
T
Teresa • family_with_children • us
3
Cons:

La suite asignada no cumplía las expectativas, el olor a cigarrillo en la habitación muy fuerte.

2026-04-13 • via Nuitee
W
Wayne • family_with_children • gb
9
Great clean hotel in a good location
Pros:

The breakfast was good, the bacon was delicious and the waffle makers were great.
Cycles being included was fabulous along with the beach chairs. Great location as only minuets walk to the beach and local places to eat and shops. Staff all very polite and helpful.

Cons:

Car parking charges at the hotel and lack of free umbrella shades around the pool area. Only one lift in service.

2026-04-11 • via Nuitee
M
Manuel • family_with_children • co
4
Cons:

Asesor malo

2026-04-10 • via Nuitee
S
Shaquille • couple • ch
9
Great stay
Pros:

Great stay and location. This has everting you need.

Cons:

Needs some TLC in the bathroom. The rest is great.

2026-04-06 • via Nuitee
S
Summer • couple • us
5
2026-04-02 • via Nuitee
J
julian • family_with_children • ar
3
not good at all
Pros:

Pool

Cons:

Check in - parking - elevators

2026-03-26 • via Nuitee
A
Anderson • family_with_children • br
6
Pros:

Localização e conforto.

Cons:

Limpeza o ralo estava entupido. Café da manhã é uma vergonha para um hotel desse nível. Omelete fake, pão (industrializado), hambúrguer daqueles do macdonalds. Inacreditável fazia anos que não vi nada tão ruim até os talheres eram de plástico e papel se mudasse isso, seria perfeito.

2026-03-25 • via Nuitee
S
Stefan • family_with_children • de
6
Hotel in Ordnung aber nicht beeindruckend. Gute Lage, gutes Parkhaus im Hotel, freundliche Mitarbiter.
2026-02-27 • via Nuitee
D
Deena • family_with_children • ca
10
Excellent stay! Enjoyed the beach, and bicycles and the staff was really helpful!
Pros:

Proximity to beach and Harding/food

Cons:

Small rooms

2026-02-23 • via Nuitee
M
MAURO RICARDO • family_with_children • br
9
2026-01-20 • via Nuitee
M
MARICELA • family_with_children • us
4
Muy malo
Pros:

La playa

Cons:

El cusrto es muy pequeño, despues que ya habia pagado me cobraron nuevamente cargos extras por todo jaja

2026-01-19 • via Nuitee