Middlegate Hotel

Hotels
7.4 (112 reviews)
41 Main Street , Pembroke , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Darts
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
Kid meals
Kids' outdoor play equipment
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable bed
Cons:
Cleanliness issues
No breakfast provided
Noise from live music

Categories

Cleanliness
6.61
The room itself was smelly and dirty. Minor issues like cracks in walls were noted.
Service
8.58
Peter was very accommodating and helpful throughout the stay.
Location
8.62
The location was fantastic, close to cafes, pubs, restaurants, and the castle.
Room Quality
7.07
Rooms were basic but clean, though a few mentioned minor issues.
Amenities
7.1
Amenities were basic; no breakfast available, but tea and coffee provided on request.
Value for Money
8.06
Good value for money given the price, despite some cleanliness issues.
Food and Beverage
6.11
No breakfast provided and limited beverage offerings.
Overall Experience
7.08
Overall, a decent stay with both positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 00:10

Property Description

Central Location and Nearby Attractions
The Middlegate Hotel, nestled in Pembroke's main street, offers easy access to Mill Pond and is a short stroll from the railway station. Explore Pembroke Castle just a 5-minute walk away and enjoy the coastal beauty a few miles from the hotel.

Comfortable Rooms and Onsite Facilities
Relax in en-suite rooms equipped with modern amenities like digital TV, Free WiFi, and tea/coffee making facilities. Indulge in delicious meals at the onsite restaurant, unwind at the cafe or bar, and enjoy live music in the function room.

Family-Friendly Amenities and Secure Parking
Families can make the most of the children's play area, garden, and terrace. With free on-site parking, your stay is not only convenient but also secure. Book your stay at The Middlegate Hotel for a memorable experience in Pembroke.

Important information:

The property does not accept ferry bookings for late night arrivals as they do not have 24-hour check-in service.

The front check-in desk will close daily at 15:00 and reopen at 18:30 out of season.

No group bookings of more than 4 people or booking will be canceled.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CWL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.4
Based on 112 reviews
Cleanliness: 6.61
Service: 8.58
Location: 8.62
Room Quality: 7.07
Amenities: 7.1
Value for Money: 8.06
Food and Beverage: 6.11
Overall Experience: 7.08
T
Thierry solo_traveller gb
8
A very decent stay. Perfect for walking the Welsh Coast path.
Pros:

Peter the manager welcomed me warmly and waited for me although my train was late by 1H10'. The room was very quiet and I slept well. Hotel look is basic but for the price I paid this was more than acceptable.

Cons:

No breakfast was provided which I understand in low season. I knew this was the case, so I was prepared.

2025-10-09 via Nuitee
M
Martin
4
Pros:

Unfortunately I had an unpleasant stay at the Middlegate Hotel - I stayed for 2 nights in Sept. 2025.
There was very loud music playing late into the night (until 11pm) on a weekday which made it impossible for me to sleep. A band playing very loud music right under my room.
This is not acceptable and made my stay at the hotel a miserable and a very negative experience.
And during the day there were strange people coming by my window and looking into and inspecting my room thereby violating my privacy. Again - this is unacceptable.
Thirdly, the shower was out of order and of course no one was present at the reception.
A functioning shower is essential as well as privacy and quiet night time.

2025-10-04 via Nuitee
O
Olena solo_traveller gb
8
2025-09-08 via Nuitee
E
Elisabeth solo_traveller de
9
Pros:

Geräumiges Zimmer mit Ablage, Schrank&Teegeschirr, bequemes Bett, sehr gute Lage. Inhaber ist sehr nett, bemüht&welcoming.

Cons:

Wenn man die Fenster kippen könnte, wär's perfekt.

2025-09-01 via Nuitee
L
Lal extended_group gb
1
Pros:

I don’t like anything about this property.

Cons:

I didn’t like the room service, as my room was never cleaned, I didn’t get teabags. The room itself was smelly and dirty. The water in the shower was either too cold or too hot. There were also cockroaches in the property. Bad hotel and bad service.

2025-08-26 via Nuitee
A
Annabel couple gb
8
A lovely few days in Pembroke - thanks Peter ☺️
Pros:

Peter was great and so helpful and friendly. We arrived after check in time and he was very accommodating. Room was basic but clean and comfy :) Location was fantastic and view from our room was lovely!

Cons:

Nothing - we had a great stay!

2025-08-25 via Nuitee
H
Hilary family_with_children cy
7
The stay was good value for money and everything we needed for a weekend away.
Pros:

Beds very comfortable. Water beautifully hot.

Cons:

Breakfast not available. Coffee and tea provided but only when we asked for it.

2025-08-17 via Nuitee
A
Alex solo_traveller gb
7
2025-08-12 via Nuitee
G
Genovaite
8
Pros:

Was everything okay just in shower very low pressure

2025-08-04 via Nuitee
A
Aida Ruci solo_traveller de
9
Pros:

Der Besitzer, Peter war der beste Gastgeber. Vielen Dank. Das Zimmer war klein, hatte aber alles was man bräuchte. Ein Föhn steht auf Ansprache zur Verfügung. Sicherer Parkplatz.

2025-07-29 via Nuitee
A
Amelia solo_traveller au
10
2025-07-07 via Nuitee
P
Paul solo_traveller gb
8
Very decent stay
Pros:

I really liked the Middlegate, it's a quirky place but the bed was comfortable and clean, bathroom facilities very decent, wifi good, good host in Peter and an excellent location in Pembroke main street. Good secure parking around the back of the hotel

Cons:

It won't suit every modern day traveller but in my opinion nothing not to like.

2025-07-06 via Nuitee
M
Martyna solo traveller gb
8
Lovely stay!
Pros:

Peter is a lovely host, very personable and accommodating. Despite me booking a single room, he let me stay in a double simply because it was available!
The location is perfect, a stone's throw away from all the cafes, pubs and restaurants in town as well as the castle, and close to the train station too.
Everything was clean and tidy, nothing was broken or malfunctioning. The shower took a moment to figure out but once i remembered to tug on the red toggle it worked just fine.
If you're bringing your bike let Peter know in advance, as otherwise there might be an issue with storing it.

Cons:

The bathroom is a bit small, I was fine using it but I could imagine a larger person might find it uncomfortable. There were a few cracks in the wall and tiles, creases in the wallpaper, minor things like that.
There wasn't any bothersome noise from the street or from other rooms, but on the nights when there was live music downstairs (Monday and Wednesday) it was very audible in my room. Not a problem for most people, and i enjoyed sitting in on the performances for a bit, but something to keep in mind if you're an early sleeper.

2025-06-24 via Nuitee
R
Ruiting solo traveller cn
8
Very good
Pros:

I like the place because of its owner Peter who is very helpful and kind, also the place affords everything you need. The room is small but the bed is cozy and you can watch tv. It is in the main street and close to the bus stop and the castle. I came in Wednesday and there is a live music session played by the local band, old fashioned style and it will bring you back in 60-70s. BTW, thw cider tastes perfect!

2025-06-06 via Nuitee
M
MARK
8
satisfied
Pros:

my stay was fine, no problems at all.

2025-05-26 via Nuitee
N
Nik solo traveller my
9
Superb
Pros:

Great location along the Main street, central to the attractions round Pembroke. Even if you're up to the 5km trek over to Pembroke Dock.

2025-04-12 via Nuitee
B
Brian solo traveller gb
1
Never again and I’ll never book again with Booking.com given this horrible experience
Pros:

Nothing to like
Dreadful
You should take it off your list

2025-04-09 via Nuitee
M
Mihai review category business travellers gb
10
Exceptional
2025-02-11 via Nuitee
M
Mark
8
Pros:

Good value

2024-10-27 via Nuitee
Y
Yiran solo traveller cn
9
Friendly staff
2024-10-25 via Nuitee