Best Western Sevierville/Kodak Inn

Hotels
•
Best Western
7.8 (1094 reviews)
3385 Winfield Dunn Parkway , Kodak , us
+1 865-401-2725

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great staff
Clean rooms
Good location
Cons:
Limited breakfast
Noise from outside
Missing amenities

Categories

Cleanliness
7.69
Several comments on cleanliness were positive, but issues like a dirty bathtub and complaints about water leaks lowered the score.
Service
8.66
Service was consistently praised for being welcoming and accommodating.
Location
8.7
Location received positive remarks for being convenient and accessible.
Room Quality
7.65
Rooms were noted as clean but had issues like noise and missing amenities.
Amenities
7.18
Amenities were lacking as many guests mentioned missing microwaves and issues with the pool.
Value for Money
7.64
Some stayed felt the price was high relative to their experience, especially regarding amenities.
Food and Beverage
6.69
Breakfast options were largely criticized for being limited and sometimes inadequate.
Overall Experience
8.16
Overall positive sentiment despite some issues; guests appreciated the stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:00

Property Description

Convenient Location and Amenities

Located just off I-40 and close to downtown Pigeon Forge, the Best Western Sevierville/Kodak Inn offers a perfect blend of comfort and convenience. Guests can start their day with a delicious deluxe continental breakfast and stay connected with free Wi-Fi throughout the hotel.

Comfortable Rooms and Relaxing Features

Each room at the Best Western is designed for relaxation, with spacious windows and a 40-inch cable TV. Some rooms even boast a balcony for guests to enjoy the scenic views. After a day of exploring, unwind in the seasonal indoor pool and hot tub, ensuring a rejuvenating stay.

Nearby Attractions and 24/7 Service

With Dollywood just a short drive away and the Smoky Mountain Palace Theater within reach, the Best Western is the ideal base for exploring the area. Plus, the hotel's front desk is open 24/7 to cater to all guest needs, ensuring a seamless and enjoyable stay.

Book your stay at the Best Western Sevierville/Kodak Inn for a memorable and relaxing experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note the pool is open from Memorial Day to Labor Day.

Cats are not permitted at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

7.8
Based on 1094 reviews
Cleanliness: 7.69
Service: 8.66
Location: 8.7
Room Quality: 7.65
Amenities: 7.18
Value for Money: 7.64
Food and Beverage: 6.69
Overall Experience: 8.16
M
Mailman Matt • solo_traveller • us
10
Pros:

Easy reservation on no notice, very late, clean room, better rate than most others.

2026-08-14 • via Nuitee
K
Karen • solo_traveller • us
10
2026-08-11 • via Nuitee
E
Estep • solo_traveller • us
7
Meh...
Pros:

Hot shower, comfort beds, breakfast is decent.

Cons:

Key card kept not working, they didn't come in and make the beds and replace towels each day, the air conditioning is ALL OR NOTHING. Over all a good place for the money tho.

2026-08-10 • via Nuitee
M
Montalvo • solo_traveller • us
8
2026-08-04 • via Nuitee
B
Brandywine • family_with_children • us
4
Good location and good value. However, the hotel had some security/cleanliness issues
Pros:

Good location. Good value.

Cons:

The elevator button for floor 2 was broken. The keyed entrance from the parking lot was broken and non-functional. There were cigarette butts all over the ground next to the overflowing cigarette disposal post. There were several brown/red stains on the floor in our room.

2026-08-03 • via Nuitee
R
Rashmi • couple • us
7
Pros:

Easy access

Cons:

Need to do update

2026-08-02 • via Nuitee
S
Shannon • solo_traveller • us
9
Pros:

The location was Great!!!!! The room was clean and comfortable.

Cons:

I decided to take a bath instead of a shower and there were no drain stoppers so I had to place a washcloth in the drain.

2026-08-02 • via Nuitee
J
JoAnn • solo_traveller • us
8
2026-08-02 • via Nuitee
A
Abigail • couple • us
10
2026-07-25 • via Nuitee
A
Alice • solo_traveller • us
1
2026-07-25 • via Nuitee
J
Jerry • couple • us
10
Short stop over night stay
Pros:

Gentleman at desk was kind even fixed tv late at night.

Cons:

Loud noise

2026-07-24 • via Nuitee
R
Richard • solo_traveller • us
8
Pros:

Clean , no complaints

2026-07-24 • via Nuitee
R
Ryan • family_with_children • us
10
2026-07-22 • via Nuitee
R
Raymond • couple • us
9
Location and timing very good
Pros:

Availability and time

Cons:

No, it was a very short day

2026-07-22 • via Nuitee
B
Barbara • solo_traveller • us
10
2026-07-20 • via Nuitee
C
Crystal • couple • us
9
Good
Pros:

It was clean and super friendly

Cons:

Hallways lacked ac

2026-07-19 • via Nuitee
J
James • couple • us
7
2026-07-17 • via Nuitee
C
Cynthia • solo_traveller • us
10
2026-07-15 • via Nuitee
C
Christopher • family_with_children • us
10
2026-07-10 • via Nuitee
S
Stacey • couple • us
8
2026-07-10 • via Nuitee