Best Western Sevierville/Kodak Inn

Hotels
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Best Western
7.8 (986 reviews)
3385 Winfield Dunn Parkway , Kodak , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great staff
Clean rooms
Good location
Cons:
Limited breakfast
Noise from outside
Missing amenities

Categories

Cleanliness
7.69
Several comments on cleanliness were positive, but issues like a dirty bathtub and complaints about water leaks lowered the score.
Service
8.66
Service was consistently praised for being welcoming and accommodating.
Location
8.7
Location received positive remarks for being convenient and accessible.
Room Quality
7.65
Rooms were noted as clean but had issues like noise and missing amenities.
Amenities
7.18
Amenities were lacking as many guests mentioned missing microwaves and issues with the pool.
Value for Money
7.64
Some stayed felt the price was high relative to their experience, especially regarding amenities.
Food and Beverage
6.69
Breakfast options were largely criticized for being limited and sometimes inadequate.
Overall Experience
8.16
Overall positive sentiment despite some issues; guests appreciated the stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:00

Property Description

Convenient Location and Amenities

Located just off I-40 and close to downtown Pigeon Forge, the Best Western Sevierville/Kodak Inn offers a perfect blend of comfort and convenience. Guests can start their day with a delicious deluxe continental breakfast and stay connected with free Wi-Fi throughout the hotel.

Comfortable Rooms and Relaxing Features

Each room at the Best Western is designed for relaxation, with spacious windows and a 40-inch cable TV. Some rooms even boast a balcony for guests to enjoy the scenic views. After a day of exploring, unwind in the seasonal indoor pool and hot tub, ensuring a rejuvenating stay.

Nearby Attractions and 24/7 Service

With Dollywood just a short drive away and the Smoky Mountain Palace Theater within reach, the Best Western is the ideal base for exploring the area. Plus, the hotel's front desk is open 24/7 to cater to all guest needs, ensuring a seamless and enjoyable stay.

Book your stay at the Best Western Sevierville/Kodak Inn for a memorable and relaxing experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note the pool is open from Memorial Day to Labor Day.

Cats are not permitted at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 986 reviews
Cleanliness: 7.69
Service: 8.66
Location: 8.7
Room Quality: 7.65
Amenities: 7.18
Value for Money: 7.64
Food and Beverage: 6.69
Overall Experience: 8.16
M
Madison • couple • us
10
2026-04-17 • via Nuitee
L
Leonardo • solo_traveller • us
8
Pros:

Comfort, value for money.

2026-04-17 • via Nuitee
K
Keith Zentner • solo_traveller • ca
8
2026-04-17 • via Nuitee
S
Sergio • solo_traveller • us
5
Average hotel , decent price , low service
Pros:

Nothing

Cons:

Poor & bas quality

2026-04-16 • via Nuitee
S
Shari • solo_traveller • us
8
2026-04-14 • via Nuitee
L
Lideny • solo_traveller • us
10
Great stay
Pros:

I love the location. The staff was really welcoming, and the pool was cleaned. My kids loved it. The area was a great spot to stay in, also with the balcony view, and it's not far from everything.

Cons:

The rooms dont have microwaves, so you would have to eat out pretty much the whole stay that you're there.

2026-04-13 • via Nuitee
D
Don • couple • us
6
2026-04-10 • via Nuitee
H
Hollie • family_with_children • us
10
Pros:

Clean comfortable quiet room, great bed

Cons:

Hot breakfast foods were cold

2026-04-08 • via Nuitee
D
Diana • family_with_children • us
5
Nice but won’t go back!
Pros:

We liked the fact that the pool was 24 hours. However teenage kids have no respect for little kids in the pool.

Cons:

As I went in to check in. The attendant was asleep in the lobby. There was a sign saying assisting other guest. However he was asleep in the lobby area. Only did he wake up when a man walked in and asked how long had I been waiting to get checked in.

2026-04-06 • via Nuitee
J
John • solo_traveller • us
9
Pros:

Great location for the money

Cons:

Elector was dated. Needs an upgrade

2026-04-06 • via Nuitee
H
Harshit • solo_traveller • us
6
2026-04-05 • via Nuitee
C
cag303 • family_with_children • us
10
2026-04-05 • via Nuitee
G
Gary • couple • us
8
We have stayed here a few times. Price is hard to beat! Will definitely stay here again.
Pros:

Breakfast better than expected. Location was very easy to get to. Staff was courteous. Room was adequate. Price was terrific.

Cons:

Need better lighting at sink area. Mattress needs changed out. Not horrible but could be better. Not a game changer.

2026-04-04 • via Nuitee
F
fossilteach • couple • us
1
Very disappointed and could have been better.
Pros:

Location

Cons:

Our TV did not function and the guy on duty came up and reset the TV but did not fix it. Then he gave a lame excuse that their were clouds overhead causing the TV to blur out every 5 seconds. The next morning we asked several other people at breakfast if their TV worked and they all said perfect. We were lied to. This is not the way to treat your guests.

2026-04-04 • via Nuitee
B
Bobby • couple • us
10
2026-04-02 • via Nuitee
C
Christopher • couple • us
8
2026-04-01 • via Nuitee
R
Robbins • family_with_children • us
3
Pros:

In a convenient location. Room was fairly clean other than the bedding having blood stains on it.

Cons:

The pillows suck. pool was really small with no real shallow end and was filthy not at all like was advertised. Pool room was also really cold.there was blood stains on the sheets of both beds. It was near impossible to get extra towels for our room or even the pool had to ask five times before tracking down housekeeping and getting some from her.

2026-04-01 • via Nuitee
A
Allen • solo_traveller • us
8
Just a quick stop over to split up my motorcycle trip.
Pros:

Comfy room clean and reasonable price.

Cons:

Free breakfast is always very limited. Essentiall The same as any other hotel though.

2026-03-30 • via Nuitee
A
Angela • couple • us
7
Pros:

The breakfast was ok. The room was ok for the price.

2026-03-29 • via Nuitee
J
Jennifer • family_with_children • us
10
2026-03-29 • via Nuitee