Capt. Thomson's Resort

Hotels
Independent
9.2 (272 reviews)
45 James Street, Alexandria Bay, New York, 13607 , Alexandria Bay , US

Pets allowed

Facilities

Boat tours nearby
Nature reserve
Health or beauty spa nearby
Firepit
Free WiFi
Swimming pool
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Clean rooms
Comfortable beds
Walkable town
Cons:
Limited breakfast options
Some noise from upstairs

Categories

Cleanliness
9.34
The room was very clean, and the entire staff was friendly and helpful.
Service
9.81
Staff were informative, friendly, professional, and responsive.
Location
9.55
Perfect location near boat tours, stores, and restaurants.
Room Quality
9.3
Room is large, updated, and has a nice water view.
Amenities
8.83
Amenities include a refrigerator, TV, free Wi-Fi, and coffee maker.
Value for Money
8.79
Standard quality for this hotel tier.
Food and Beverage
8.34
Good nearby restaurants, but breakfast options were limited.
Overall Experience
9.62
Overall excellent experience with a lovely stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:20

Property Description

Outdoor Pool and Complimentary Services - Enjoy a refreshing dip in the outdoor pool or take advantage of complimentary wireless internet access and concierge services for a convenient stay.

Dining and Room Service - Indulge in delicious meals at Riley's By The River restaurant with a bar/lounge or opt for room service during limited hours for a cozy night in.

Comfortable Accommodations - Relax in one of the 68 air-conditioned rooms with pillowtop beds and premium bedding. Stay entertained with cable programming and stay connected with wireless internet access.

Ready to experience relaxation and convenience at Capt. Thomson's Resort in Alexandria Bay? Book now for an unforgettable stay near Boldt Castle!

Important information:

  • The seasonal pool will be open from May to September.
  • Pool access available from 9:00 AM to 9:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ART

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 272 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.55
Room Quality: 9.3
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 9.62
M
MargieD300 Couples York, Pennsylvania
10
Perfect location!
Pros:

This hotel has the perfect location! Room is large and updated, entrance is from the parking lot and runs through the building to your private balcony overlooking the water. We requested back building with view of Boldt Castle - fantastic!
Staff friendly and helpful, free good coffee each morning in the office (also available in the room, but office coffee is excellent), and Uncle Sam's boat tours is next to the hotel. Good restaurant for breakfast across the street.

2025-11-01 via Tripadvisor
C
Catherine partner
10
Pros:

The room was beautiful. It was really clean and beautifully decorated. We had an amazing view of the sunset.

2025-10-13 via Nuitee
M
Mark family
10
Pros:

Very clean room friendly staff

2025-10-12 via Nuitee
L
Linda
10
Best view ever!
Pros:

We loved our room--bright, clean, and comfortable. The bed was super comfy--soft sheets and great pillows. Our favorite part was the balcony overlooking the river and Boldt Castle. We couldn't have asked for a better setting. Even though it was October and chilly, we spent a lot of time on the balcony enjoying the water and several times watching the big ships go by. It felt like we were on a cruise boat.

2025-10-11 via Nuitee
M
Marcelo
10
Pros:

Great Balcony view of the river

2025-10-11 via Nuitee
D
Deborah
8
Pros:

Rooms were comfortable and very clean.

2025-10-10 via Nuitee
B
Boaz
10
Pros:

.

2025-10-10 via Nuitee
L
LARRY
10
Pros:

Location Location Location!
Friendly, helpful staff.

2025-10-10 via Nuitee
M
Melissa family
10
Pros:

Love it here. We come 2 times a year.

2025-10-07 via Nuitee
J
JEFFREY
10
Pros:

Quick, polite check in, with good review of parking and policies, led to great stay. Ideal location on waterfront with fantastic views of river, Boldt Castle and many other islands. Right next to Uncle Sam Boat Tours/taxi to Boldt (highly recommend) and Blu Anchor bar/grill (good food and drink). Easy walk up James St to shops and more "pitstops". Note: Alex Bay is a summer season tour town. Many bars, restaurants close down by late Sept. Room was clean, well equipped, spacious and comfortable. Would definitely stay again.

2025-10-07 via Nuitee
J
Jodi partner
10
Pros:

Clean, beautiful, friendly

2025-10-06 via Nuitee
K
Karen friends
10
Pros:

Staff is amazing

2025-10-04 via Nuitee
S
sandra
10
Pros:

Sunset view from our balcony was beautiful. Great location walkable to shops and restaurants.

2025-10-03 via Nuitee
C
chali family
10
Pros:

NICE PROPERTY, CLEAN ROOM, NICE VIEWS AND PERSONABLE STAFF

2025-10-02 via Nuitee
J
James
10
Pros:

Everything was perfect

2025-10-02 via Nuitee
L
LoveAGreatBnB Couples Lambertville, New Jersey
10
Highly recommend
Pros:

This is a great place to stay. The room was clean; it had all the amenities that we would want, including a refrigerator, TV, free Wi-Fi. We even had a little balcony with a water view, which was a surprise.
The staff were informative, friendly, professional, and responsive. For example, at around 8:20 PM the first night we were there, we could not figure out how to work the TV remote; we left a voicemail on the hotel’s phone number. I figured probably that no one would hear it till the next morning. But within 10 minutes, someone was knocking on our door, who said he heard the voicemail and was here to help.
The bed pillows were very comfortable. There was delicious, freshly brewed coffee in the lobby in the morning.
Another thing that I liked is they have a strict quiet time in the hotel 10 PM to 9 AM; so you don’t have to worry about raucous neighbors making too much noise.
We were in Alexandria Bay September 29 to October 1. One thing to note at that time of the year a lot of restaurants are closed for breakfast; a few were open for dinner. The town is kind of quiet, which I liked. Capt. Thomson’s has a restaurant across the street from the hotel, which is open for all meals; the meals were good and service was quick at the dinner and breakfast meal we had over there.

2025-10-01 via Tripadvisor
D
Diane partner
10
Pros:

This is a great place to stay. The room was clean; it had all the amenities that we would want, including a refrigerator, TV, free Wi-Fi. We even had a little balcony with a water view, which was a surprise.
The staff were informative, friendly, professional, and responsive. For example, at around 8:20 PM the first night we were there, we could not figure out how to work the TV remote; we left a voicemail on the hotel’s phone number. I figured probably that no one would hear it till the next morning. But within 10 minutes, someone was knocking on our door, who said he heard the voicemail and was here to help.
The bed pillows were very comfortable. There was delicious, freshly brewed coffee in the lobby in the morning.
Another thing that I liked is they have a strict quiet time in the hotel 10 PM to 9 AM; so you don’t have to worry about raucous neighbors making too much noise.
We were in Alexandria Bay September 29 to October 1. One thing to note at that time of the year a lot of restaurants are closed for breakfast; a few were open for dinner. The town is kind of quiet, which I liked. Capt. Thomson’s has a restaurant across the street from the hotel, which is open for all meals; the meals were good and service was quick at the dinner and breakfast meal we had over there.

2025-10-01 via Nuitee
D
Debra
10
Pros:

Loved this little room!!! Great view. Very well decorated. Location really convenient. Loved our little deck over the harbor.

2025-10-01 via Nuitee
M
Michal
10
Pros:

Spacious and clean room. Seems like all apartments have balconies facing water- fantastic touch.
I was worried about being woken up by the tour boats parked right outside but did not hear a thing.
Only steps away from the main street but far enough to keep the noise down.

Would definitely go back there.

2025-09-29 via Nuitee
J
Jill
10
Pros:

This property was absolutely perfect! The cleanliness of our room was like no other place we have ever stayed. The linens were spotlessly clean and you could smell freshness the minute you opened the door. The staff was friendly and answered all of our questions regarding the area. We are planning our next visit here already!

2025-09-29 via Nuitee