Hotell Frykenstrand; Sure Hotel Collection by Best Western

Hotels
•
Sure Hotel Collection by Best Western
7.9 (1468 reviews)
By 80 , Sunne , SE
+46 565 133 00

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent lakefront location and terrace/views
Friendly and accommodating staff
Comfortable beds
Free electric car charging and good parking
Good breakfast and evening buffet for many guests
Cons:
Some rooms and hotel areas feel outdated and in need of maintenance
Cleanliness lapses reported (towels not changed, room not cleaned)
Poor price/value — several guests find it overpriced
Check-in problems / no staff late arrivals
Inconsistent food quality (occasional dry dinner) and no lunch service

Categories

Cleanliness
6.5
Mixed reports: some guests praised clean rooms, but at least one review reports towels not changed, beds not made and room not cleaned — lowers the score.
Service
9.1
Generally described as friendly and very accommodating (helpful reception, discounts for check-in errors, welcoming staff), though a few reports of poor/no staff at late arrival and a miserable check-in experience.
Location
9.4
Consistently praised lakefront / terrace location and views (Fryken/Glafsfjorden) — a strong positive in many reviews.
Room Quality
7
Mixed: beds often comfortable but several comments about outdated/old-fashioned rooms, dark/poor lighting and occasional maintenance issues (hang/lockwork).
Amenities
8
Good practical amenities noted (free electric charging, parking, evening buffet, terrace); some guests missed a lunch service and found offerings basic in places.
Value for Money
6
Multiple guests explicitly call out poor price/quality ratio and high prices for what is offered — clear negative on value.
Food and Beverage
8
Varied: several guests praise an excellent and varied breakfast and evening buffet, while others describe basic breakfast or dry/mediocre dinner items.
Overall Experience
9.2
Overall positive guest experience driven by location, atmosphere, terrace and welcoming staff; balanced by issues with value, occasional service gaps and room upkeep.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Lake Views and Sauna Sessions
Enjoy picturesque views of Lake Fryken and rejuvenate with relaxing sauna sessions.

Cozy Guest Rooms
Each guest room is equipped with modern amenities including a TV, desk, and private bathroom for a comfortable stay.

Scenic Dining Experience
Indulge in delicious meals with stunning lake views at the hotel restaurant, providing the perfect backdrop for a memorable dining experience.

To book your stay at Hotel Frykenstrand and immerse yourself in this countryside oasis, visit our website or call us today.

Important information:

Guests arriving outside check-in hours should contact the hotel in advance.

The hotel restaurant usually serves dinner between 18:00 and 20:00. If the hotel has small number of guests, the restaurant may not open.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KSD

Location

Guest Reviews

7.9
Based on 1468 reviews
Cleanliness: 6.5
Service: 9.1
Location: 9.4
Room Quality: 7
Amenities: 8
Value for Money: 6
Food and Beverage: 8
Overall Experience: 9.2
M
Margareta • couple • se
10
2026-11-05 • via Nuitee
B
Berndt • couple • se
8
Stannade för kort tid men mat och rum var helt ok
Pros:

Låg vackert lungt och fridfullt

Cons:

Allt ok

2026-11-01 • via Nuitee
K
Kristina • couple • dk
4
2026-10-16 • via Nuitee
P
Peter • couple • se
7
Pros:

Frukosten var kanon! Hotellet ligger jättefint och vackert vid sjön Fryken. Vi fick fel typ av rum vid den digitala incheckningen men receptionisten på morgonen gav oss rabatt på rummet som plåster på såret, vilket vi uppskattade mycket!

Cons:

Vi kom efter kl 18.00 och då var det ingen personal på hotellet. Fick fel typ av beställt rum men kunde inte ändra på grund av att det fanns ingen att kontakta. Vi klagade på morgonen och receptionisten var väldigt tillmötesgående. Det var lite problematiskt att hitta rummet då det var dåligt skyltat.

2026-10-08 • via Nuitee
C
Cor • couple • nl
5
Geen aanrader en de vraag is hoe lang dit hotel dit nog overleeft.
Pros:

Hotel ligt op een mooie locatie en biedt gratis laden aan van elektrische auto. Personeel is vriendelijk en de bedden liggen prima

Cons:

- Oubollige kamer en hotel
- alles is oud in het hotel en hang en sluitwerk is niet best
- Handdoeken na 1e nacht niet verschoond, bedden niet opgemaakt en kamer niet schoongemaakt
- ontbijt erg basic
- prijs/kwaliteit verhouding is erg slecht, oftewel de prijs is veel te hoog voor hetgeen wordt geboden
- Het is onbegrijpelijk, dat Best Western hier haar naam (en reputatie) aan verbindt

2026-10-08 • via Nuitee
K
Kerstin • couple • se
7
Pros:

Mycket välkomnande och tillmötesgående personal. Allt fanns och fungerade, om än det var enkelt. Bra parkering. Bra med möjlighet att äta buffé på kvällen. Helt OK frukost.

Cons:

Det var väldigt högt pris för ett så pass enkelt rum utanför högsäsong. Onödigt tidigt att bara ha frukost till 9.30 på helgen.

2026-09-16 • via Nuitee
K
Karsten • couple • dk
10
Super
Pros:

Pænt og rent værelse. Fantastisk beliggenhed.

2026-09-13 • via Nuitee
B
Bengt • couple • se
9
Trevligt på alla saätt
Pros:

Bra

Cons:

Vet inget

2026-09-11 • via Nuitee
H
Helge Asgeir • solo_traveller • no
9
2026-09-11 • via Nuitee
M
Marianne • couple • se
7
2026-09-07 • via Nuitee
M
Marit • couple • no
7
Pros:

God service ved innsjekk

2026-09-03 • via Nuitee
K
Karin • extended_group • se
8
Cons:

Incheckningen var miserabel

2026-09-01 • via Nuitee
A
Axel • solo_traveller • de
8
2026-08-30 • via Nuitee
P
Per • solo_traveller • no
7
Pros:

Godt tilrettelagt for parkinsons

2026-08-30 • via Nuitee
H
Harald • couple • se
8
Trevlig på alla sätt!
Pros:

Frukosten var väldigt fin - sällan sett så stor variation! Läget vid sjön var lyckat för ett svalkande bad denna varma soliga augustidag. Härlig terrass vid vattnet!

Cons:

Kommer inte på något!

2026-08-29 • via Nuitee
F
Frasse • solo_traveller • se
9
2026-08-28 • via Nuitee
O
Ole Per • couple • no
9
2026-08-27 • via Nuitee
R
Ronny • couple • se
9
2026-08-26 • via Nuitee
B
Birgitta • couple • se
8
Pros:

Låg jättefint vid Fryken.

2026-08-24 • via Nuitee
E
eva • solo_traveller • no
10
FLott beliggende -rett ved GLAFSFJORDEN
Pros:

Flott beliggenhet- fin terrasse-servering og bra restaurant !

Cons:

Litt overrasket over-at der var frokost og middags-servering, men INGEN LUNCH!

2026-08-24 • via Nuitee