Grand Sera Hotel

Hotels
8.4 (728 reviews)
Anafartalar Mahallesi Denizciler caddesi No:16 Ulus , Ankara , tr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable stay
Quality breakfast
Cons:
Cleanliness issues
Smoke smell in rooms

Categories

Cleanliness
7.55
Some reviews mentioned issues with cleanliness, particularly dust in sockets and a smoke smell in rooms.
Service
9.05
Many reviews praised the staff for their friendliness and helpfulness.
Location
8.55
The hotel is well-located near historical attractions and has convenient access to local amenities.
Room Quality
8.05
Overall comfortable rooms, but some noted odor issues.
Amenities
8.55
Rooms equipped with coffee/tea facilities; noted provisions for convenience.
Value for Money
8.45
The hotel offers a good balance of price and quality based on various reviews.
Food and Beverage
8.55
Breakfast quality received positive feedback from guests.
Overall Experience
8.45
Most reviews reflected a pleasant stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-01 13:24

Property Description

Luxurious Accommodation
Grand Sera Hotel, nestled in the heart of Ankara, offers a blend of comfort and convenience. Each room boasts modern amenities like a satellite TV, air conditioning, and a private bathroom for a relaxing stay.

Convenient Services
Enjoy complimentary WiFi and a 24-hour front desk for all your needs. The shared lounge and ironing service add to the ease of your stay, ensuring a hassle-free experience.

Prime Location
Ideally situated just 9.1 km from Ankara Bus Terminal and 26.5 km from Esenboga Airport, Grand Sera Hotel provides easy access to key destinations.

Ready to experience luxury and convenience at Grand Sera Hotel? Book your stay now!

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: ESB

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 728 reviews
Cleanliness: 7.55
Service: 9.05
Location: 8.55
Room Quality: 8.05
Amenities: 8.55
Value for Money: 8.45
Food and Beverage: 8.55
Overall Experience: 8.45
D
Deborah • solo_traveller • gb
9
2026-04-15 • via Nuitee
J
Joseph • couple • gb
7
2026-04-12 • via Nuitee
R
Rob • family_with_children • au
8
Comfortable humble luxury in a wonderful old part of town.
Pros:

Actually a very nicely appointed hotel with a great breakfast and attentive staff. Very professionally run and comfortable.

Cons:

I was surprised to learn that the hotel does not have any non-smoking rooms. It turned out not to be a problem though there was a slight odour (of old cigarettes) in the room and some of the cushion covers had cigarette burn holes in them. When I learned this I was concerned that it might be a seedy dive - it absolutely is not - a great place... but what hotel lacks non-smoking rooms in this day and age?

2026-03-31 • via Nuitee
V
Victoria • family_with_children • ru
10
Чисто, удачное расположение, дружелюбный персонал
Pros:

Рядом с крепостью , базаром и историческими улочками . В номере все отлично .

Cons:

Нет такого

2026-03-02 • via Nuitee
T
Tamar Adorneli • solo_traveller • ge
5
2026-02-13 • via Nuitee
U
Uliana • family_with_children • ru
8
Cons:

Запах курева все-таки немного чувствовался в номере, хотя был для некурящих, наверное из коридора попадает. Шумный вентилятор в туалете

2026-01-23 • via Nuitee
N
Nihat • solo_traveller • gb
8
Brilliant service
Pros:

It's absolutely perfect place to stay for short time.

Cons:

Almost all good. Except the Ankara Council not taking care of the outside srteets. Streets wasn't clean. But this is not the hotel responsibility.

2026-01-20 • via Nuitee
P
Paolo B. • couple • it
9
Pros:

Abbiamo amato molto la posizione vicina a tutti i luoghi di interesse di Ankara "vecchia" , e vicina a mercati, bazar, negozi, ma allo stesso tempo in una zona tranquilla.
La colazione ottima e abbondante . Stanza pulita e confortevole, con bella vista sulla città.
Staff sempre gentile e molto disponibile.

Cons:

Molti commenti avevano segnalato odore e puzza di fumo nelle stanze (cosa che temevo, essendo un NON fumatore) ma devo dire, per onestà, che nella mia stanza era appena percettibile e non ha dato nessun fastidio. Sarò stato fotunato.

Il personale (molto gentile) non parla inglese (come quasi nessuno nei musei, bar, ristoranti, negozi di Ankara), ma non è stato un grave problema, in qualche modo ci siamo capiti.

2026-01-17 • via Nuitee
T
TSUNG CHUN • solo_traveller • tw
9
Pros:

櫃檯終於聽得懂英文了 也願意幫你拉行李也有電梯不過電梯略小

Cons:

剛入住的時候浴室地板是濕的有些還不是水不知道是什麼 馬桶的衛生紙會卡到腳

2026-01-13 • via Nuitee
S
Soheyla • solo_traveller • tr
6
Pros:

Oda sakin ve sessizdi, şehir manzarası güzeldi ve ulaşımı rahattı.
Oda temizdi ve kahvaltı da iyiydi.

Cons:

Oda çok yoğun şekilde sigara kokuyordu. Temizdi ama çarşaflar, yastık kılıfları ve havlular eskimiş ve yıpranmıştı.
Banyo malzemeleri arasında diş fırçası ve diş macunu yoktu.
Odada çöp kutusu yoktu, sadece tuvalette bir tane vardı.
Ama bunların hiçbiri asıl sorun değildi. Sigara kokusu beni çok rahatsız etti, sabaha kadar uyuyamadım.

2026-01-01 • via Nuitee
M
Mikhail • couple • ru
8
Pros:

Amazing staff, very friendly, supportive. Facilities are okay.

2025-12-31 • via Nuitee
H
Havva • family_with_children • de
3
Würde nicht nochmal hingehen
Pros:

Mitarbeiter sehr freundlichnund höflich

Cons:

In den Zimmern wird geraucht also bei uns im zimmer war es auch richtig am stinken.
Badezimmer stank genauso mach rauch

2025-12-26 • via Nuitee
S
Sergio • couple • it
8
2025-12-22 • via Nuitee
G
Gahramanli • couple • az
7
Cons:

Siqara kokusu

2025-12-22 • via Nuitee
R
Rentería Gómez • solo_traveller • co
10
2025-12-18 • via Nuitee
Y
Yejie • couple • gb
4
2025-12-06 • via Nuitee
M
MEHMET MURAT • extended_group • tr
8
2025-11-23 • via Nuitee
A
AlexeyKk • solo_traveller • ru
7
Cons:

Smoke smell, wifi

2025-11-09 • via Nuitee
R
Roberto • solo_traveller • it
6
2025-11-03 • via Nuitee
R
Roberto • couple • it
7
2025-11-03 • via Nuitee