Holiday Inn Express Middlesbrough - Centre Square by IHG

Hotels
Holiday Inn Express
8.8 (2348 reviews)
93-127 Albert Road , Middlesbrough , gb

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean room
Great breakfast
Cons:
Uncomfortable bed
No fridge
Parking fee

Categories

Cleanliness
8.56
Some cleaning issues were highlighted, but overall the room was considered clean.
Service
9.33
Staff were consistently praised for their friendliness and helpfulness.
Location
9.37
The hotel’s location received positive remarks for being convenient and centrally located.
Room Quality
8.32
Issues with bed comfort and heat were mentioned, but overall was acceptable.
Amenities
8.35
Some amenities like a fridge were missing, leading to a slightly lower rating.
Value for Money
8.81
The price was deemed reasonable, though parking fees impacted overall value.
Food and Beverage
8.86
Breakfast was noted as excellent, but some minor issues with chaos during service were reported.
Overall Experience
8.83
Despite some negatives, guests left with generally positive feelings about their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:19

Property Description

Modern and Convenient Accommodation
Located in Middlesbrough, Holiday Inn Express Middlesbrough - Centre Square offers sleek rooms with a stylish blue and neutral decor. Each room features a pillow menu, flat-screen TV, work desk, and air conditioning, ensuring a comfortable stay.

On-Site Amenities
Guests can unwind at the on-site bar and take advantage of free WiFi available throughout the property. The hotel also offers a 24-hour front desk for convenience and two meeting rooms for business travelers.

Prime Location
Conveniently situated, the hotel is just a 6-minute walk from Middlesbrough train station and a short distance from Riverside Stadium. With Newcastle Airport 60 km away, Holiday Inn Express Middlesbrough - Centre Square is the ideal choice for both leisure and business travelers.

Book your stay now at Holiday Inn Express Middlesbrough - Centre Square for a memorable experience!

Important information:

Guests can use the car park at the Cleveland Center for a discounted price of GBP 6 per every 24 hours. This is on the third floor and hotel access can be made through the car park.

Please note that the car park has a height restriction of 6.9 feet.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MME

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 6 per day.

Location

Guest Reviews

8.8
Based on 2348 reviews
Cleanliness: 8.56
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 8.86
Overall Experience: 8.83
M
Martin couple gb
9
2026-05-09 via Nuitee
W
Wendy family_with_children gb
7
2026-05-09 via Nuitee
W
Wood solo_traveller gb
10
Pros:

The evening staff were very friendly. I also messaged the hotel before to ask for 2 singles and got 2 doubles, great service.

Cons:

The bacon for breakfast, felt like it had been left there from the day before.

2026-05-09 via Nuitee
L
Linda couple gb
10
Excellent Location, comfortable room, good breakfast and lovely staff
Pros:

Location, comfortable room, good breakfast and lovely staff

Cons:

Nothing

2026-05-09 via Nuitee
A
antonsaints family_with_children gb
7
Pros:

B

Cons:

breakfast was terrible. Food was cold, and then had to wait for staff to replace old food. Cutlery wasn’t clean, had to wait agin for that to be replaced.
Good location, good room. Food and bar awful

2026-05-09 via Nuitee
W
Werner couple gb
9
Pros:

The staff team did an exceptional job of making us comfortable upon arrival. The room was clean and also the breakfast was exceptional despite it being standard breakfast items.

Cons:

The Wi-Fi signal during our stay was not very good. It kept dropping every few minutes. This issue was not raised to the staff at the hotel. Also, the parking was rather difficult to find. However, the front desk was very supportive with instructions.

2026-05-06 via Nuitee
P
Pauline couple gb
10
Nice staff very close to the centre.
Pros:

Staff are very helpful and pleasant beds are lovely to sleeping in and also pillows .

Cons:

View from bedroom

2026-05-04 via Nuitee
K
Katie solo_traveller gb
10
2026-05-03 via Nuitee
D
David solo_traveller gb
10
2026-05-03 via Nuitee
M
Mrs M solo_traveller gb
6
Pros:

Good parking, with a reasonable cost for 24hrs and direct access to the hotel. Excellent location.
Very clean.
Good value breakfast considering it is included in the price.
Whole cost and experience was acceptable with a couple of niggles.
Smiley breakfast staff.
Very good shower.

Cons:

Once someone has gained access to the hotel, the security seems quite low. Lifts do not need cards, corridor doors to stairs open without card.
Staff did not make directions to carpark completely clear. 'First left and left again' takes you into an internal deadend.
Receptionist on checking in was inclined to disagree with her customer - not entirely professional!
The room had a tiresome intermittent ticking noise. It sounded like a drain (but wasn't)
The room became far too hot overnight. Thermostat had been put up to 29 which I did not realise on first arriving. At that point the room seemed fine.

2026-05-02 via Nuitee
S
Stephen extended_group gb
10
2026-05-01 via Nuitee
B
Brian solo_traveller gb
8
Pleasant, excellent location and excellent value for money!
Pros:

It was a pleasant stay. The gentleman on check in was polite and helpful. The room was very good and I had a good view of the Square, the choices for breakfast were excellent.

Cons:

The quality of the WiFi was very poor! EVERY hotel should have a decent WiFi system!!!

2026-05-01 via Nuitee
G
Gary solo_traveller gb
1
Poor
Pros:

Location

Cons:

My toilet was not working and it smelled I could not sleep. I reported this to receptionist. I would like a refund.

2026-04-30 via Nuitee
C
Charley couple gb
10
2026-04-30 via Nuitee
M
Mary solo_traveller gb
8
Our stay in Middlesbrough
Pros:

The room was clean.

Cons:

The steps up to the entrance from the car park.

2026-04-29 via Nuitee
A
Al Bulushi solo_traveller om
5
Pros:

The hotel had a very central location, which made it easy to get around and access nearby restaurants, and shops. Overall, the location was the main highlight of the stay.

Cons:

I was given a room designed for guests with disabilities, even though I had not requested one. The bathroom layout was very uncomfortable and not pleasant to use.
Also, the breakfast was exactly the same every day for five days, which became repetitive and disappointing.

2026-04-27 via Nuitee
B
Barry solo_traveller gb
10
2026-04-26 via Nuitee
K
Kevin solo_traveller gb
10
Good
Pros:

Staff. Room. Location. Breakfast.

Cons:

Just prefer an even numbered room. Better view from window.

2026-04-26 via Nuitee
S
Shao couple cn
10
2026-04-25 via Nuitee
P
peter solo_traveller gb
9
2026-04-25 via Nuitee