Holiday Inn Express Middlesbrough - Centre Square by IHG

Hotels
Holiday Inn Express
8.8 (2445 reviews)
93-127 Albert Road , Middlesbrough , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean room
Great breakfast
Cons:
Uncomfortable bed
No fridge
Parking fee

Categories

Cleanliness
8.56
Some cleaning issues were highlighted, but overall the room was considered clean.
Service
9.33
Staff were consistently praised for their friendliness and helpfulness.
Location
9.37
The hotel’s location received positive remarks for being convenient and centrally located.
Room Quality
8.32
Issues with bed comfort and heat were mentioned, but overall was acceptable.
Amenities
8.35
Some amenities like a fridge were missing, leading to a slightly lower rating.
Value for Money
8.81
The price was deemed reasonable, though parking fees impacted overall value.
Food and Beverage
8.86
Breakfast was noted as excellent, but some minor issues with chaos during service were reported.
Overall Experience
8.83
Despite some negatives, guests left with generally positive feelings about their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:19

Property Description

Modern and Convenient Accommodation
Located in Middlesbrough, Holiday Inn Express Middlesbrough - Centre Square offers sleek rooms with a stylish blue and neutral decor. Each room features a pillow menu, flat-screen TV, work desk, and air conditioning, ensuring a comfortable stay.

On-Site Amenities
Guests can unwind at the on-site bar and take advantage of free WiFi available throughout the property. The hotel also offers a 24-hour front desk for convenience and two meeting rooms for business travelers.

Prime Location
Conveniently situated, the hotel is just a 6-minute walk from Middlesbrough train station and a short distance from Riverside Stadium. With Newcastle Airport 60 km away, Holiday Inn Express Middlesbrough - Centre Square is the ideal choice for both leisure and business travelers.

Book your stay now at Holiday Inn Express Middlesbrough - Centre Square for a memorable experience!

Important information:

Guests can use the car park at the Cleveland Center for a discounted price of GBP 6 per every 24 hours. This is on the third floor and hotel access can be made through the car park.

Please note that the car park has a height restriction of 6.9 feet.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MME

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 6 per day.

Location

Guest Reviews

8.8
Based on 2445 reviews
Cleanliness: 8.56
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 8.86
Overall Experience: 8.83
W
Williams solo_traveller gb
9
Good stay with good air-conditioning
Pros:

Excellent Aircon. You won't be disappointed. Room decent size and good sound proofing

Very professional staff

Cons:

WiFi is not that great for remote working

2026-06-27 via Nuitee
W
Williams solo_traveller gb
9
2026-06-27 via Nuitee
A
Alexandru Robert couple gb
10
2026-06-26 via Nuitee
L
Longstaff solo_traveller gb
9
Pros:

Clean , staff very friendly and helpful, great location

Cons:

Nothing

2026-06-24 via Nuitee
S
Shaun family_with_children gb
1
Worst hotel I’ve ever stayed at!, checked out after 1 day
Pros:

Absolutely nothing

Cons:

Booked a twin room with twin beds, when arrived in room I had a double bed & a sofa bed. I didn’t ask or want a sofa bed & had I have known this I wouldn’t have stayed here. In the morning my Son said he had had a terrible nights sleep & that the bed was broken , upon inspection I found the bottom of the bed that the mattress sits on had two large holes which made the mattress uneven, I mentioned this to reception when we went down for breakfast & was told it would be changed for that evenings stay.

When we got back that evening & checked the support on the bed it was still the same, we checked straight out & went to another hotel instead & am still waiting for my refund for the second night!!. Worst hotel I’ve ever stayed in, staff were very rude as well.

2026-06-22 via Nuitee
A
Annette couple au
10
In the heart of Middlesbrough
Pros:

Central accommodation in the heart of Middlesbrough.
Amanda from reception went above and beyond to make our stay comfortable.

Cons:

It was a bit hard to find the entrance to the car park.

2026-06-21 via Nuitee
D
Darren solo_traveller gb
9
2026-06-20 via Nuitee
L
Laura extended_group gb
8
2026-06-20 via Nuitee
M
Michail family_with_children gb
7
2026-06-16 via Nuitee
C
Con solo_traveller gb
10
2026-06-15 via Nuitee
H
Hope solo_traveller us
9
2026-06-15 via Nuitee
K
Kenton solo_traveller fr
8
2026-06-15 via Nuitee
H
Hilda extended_group gb
6
Pros:

nice food clean dining area

Cons:

my reservation was given out to someone, even though i called earlier to tell them i will be arriving late. i had to literally talk before the receptionist decided to change the room for me.

2026-06-15 via Nuitee
D
Dcosta solo_traveller gb
8
2026-06-14 via Nuitee
C
Caroline couple gb
8
Ok for one or two nights.
Pros:

Nice, clean, comfortable room. Bed comfy and shower large. The breakfast items on the whole were nice.

Cons:

The carpets on the stairs and corridors are stained. The breakfast was ok but bacon undercooked and the orange juice was awful. Ran out of proper mugs so had to use paper cups.

2026-06-14 via Nuitee
D
DEVENDRA couple gb
8
2026-06-14 via Nuitee
I
ianwN6047AO Couples
10
Great location, friendly, efficient staff
Pros:

The hotel is situated right next to the Middlesbrough Empire where our gig was, it has a car park which only cost £6 for the night. The staff were efficient and very helpful, the room was very clean and the shower nice and large. Breakfast was very good and they had the best hash browns, overall a great place to use when visiting the Boro.

2026-06-13 via Tripadvisor
A
Aimee solo_traveller gb
5
Pros:

The staff were lovely

Cons:

My bedroom shook every time a car pulled into the carpark so I did not sleep properly for a whole week.

2026-06-13 via Nuitee
K
Ktima couple gb
9
2026-06-13 via Nuitee
D
Debbie couple gb
9
2026-06-13 via Nuitee