Sonesta Suites Scottsdale Gainey Ranch

Hotels
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Sonesta Hotels
9 (1179 reviews)
7300 East Gainey Suites Drive , Scottsdale , US
+1 480-922-6969

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and well-maintained facilities
Friendly and helpful staff
Beautiful location
Variety in food options
Cons:
Room cleanliness concerns
Billing issues with additional fees
Some amenities outdated

Categories

Cleanliness
8.96
Multiple reviews mention cleanliness positively.
Service
9.43
Friendly and helpful staff as mentioned in several reviews.
Location
9.47
Beautiful area with good access to restaurants.
Room Quality
8.42
Some reviews note that rooms are outdated or smaller than expected.
Amenities
8.95
Positive remarks on pool and grounds, though some amenities were lacking.
Value for Money
8.41
Some concerns about additional fees and charges.
Food and Beverage
8.96
Good variety of breakfast options, though quality was perceived as moderate.
Overall Experience
9.43
General sentiment is positive with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:45

Property Description

Luxury Accommodations in Scottsdale Ranch

Elegant Guest Rooms: Experience luxury with full kitchens, flat-screen TVs, and private bathrooms in every room at Sonesta Suites Hotel.

Prime Location: Explore gourmet dining, spa services, golf courses, and upscale shopping just steps away from our hotel in Scottsdale Ranch.

Golf Lover's Paradise: With top-rated golf courses nearby and popular attractions like OdySea Aquarium and Desert Botanical Gardens a short drive away, Sonesta Suites is the perfect choice for your Scottsdale getaway.

Book now to indulge in luxury and convenience at Sonesta Suites Scottsdale Gainey Ranch.

Important information:

When travelling with pets, please note that an extra charge of $75 for up to 3 nights, USD 150 +USD 25 per week for all longer stays applies. A maximum of 2 pet(s) per room is allowed.

Daily $30 resort fees include complimentary parking, daily breakfast buffet and Evening Happy Hour with complimentary varietal wines, local craft beer, soft drink and dry snacks.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Location

Guest Reviews

9
Based on 1179 reviews
Cleanliness: 8.96
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 9.43
R
Raffaele • couple • it
9
2026-10-30 • via Nuitee
L
Laura • family_with_children • gb
9
Pros:

Well equipped room including kitchen area. Pool and courtyard area were very nice to spend time. Breakfast options were good. Happy hour was an added bonus. Halloween hunt for kids also good.

Cons:

Resort fee hadn't been clear when booking and was additional $30 per day on arrival.
Room lacked space to dry towels / swimwear (4 people with single bathroom where rail took 2 towels).

2026-10-28 • via Nuitee
G
GERALD • family_with_children • us
10
2026-10-28 • via Nuitee
S
Stefani • solo_traveller • us
8
Beautiful property, spacious suite, and wonderful amenities, but disappointing check-in and serious food-quality concern
Pros:

The property was beautiful, and the courtyard looked exactly like the pictures. The pool was lovely, and I particularly enjoyed having the outdoor area entirely to myself. The hot tub was relaxing, although it could have used a little additional cleaning.

My suite was incredibly spacious, including the bedroom, well stocked, and comfortable. I slept extremely well.

I also appreciated the happy hour between 5 and 6 p.m. The homemade potato chips with artichoke dip were absolutely fantastic, and the wine was good. The bartender was exceptional! He was friendly, professional, and genuinely enjoyable to talk to. The evening food prices were reasonable, and parking was included.

Cons:

Unfortunately, the check-in experience was disappointing. I arrived at 3:37 p.m. and was informed that check-in was at 4 p.m. I completely understood and was told I would receive a call when my room was ready. However, by 4:09 p.m., I still hadn’t received a call, an update, or an apology. When I approached reception, I was simply told my room was ready.

Nothing was properly explained during check-in. The receptionist circled room 244 on my map and verbally confirmed it, but my actual room was 224. After dragging my suitcase across the second-floor carpet, I discovered the mistake and had to walk back.

Inside the suite, one dresser drawer wouldn’t stay closed, and the courtyard view was nothing special. I also found it unnecessary to charge $5 per bottle of water. At this price point, two complimentary bottles would be a reasonable gesture.

My biggest concern was the food. The vegetables served during happy hour did not appear fresh, particularly the cherry tomatoes and celery. Later that evening, I ordered a quesadilla, which tasted fine at the time.

Unfortunately, I woke up extremely sick the following morning and had to cancel my planned activities. The happy hour food and quesadilla were the only things I had eaten that entire day, and I had felt completely fine throughout the previous days of my trip. Although I cannot medically confirm the cause, the timing and the condition of the vegetables raised serious concerns about the food quality.

2026-10-27 • via Nuitee
D
david • couple • us
7
Pros:

Great staff

2026-10-27 • via Nuitee
A
Alejandro • couple • us
5
Our stay was fine but were disappointed in our overall treatment.
Cons:

We needed a later checkout but were denied due to being at "max capacity". After offering to pay, our later checkout was accepted.
We also had to pay extra for WIFI. We do a lot of traveling and we never had to pay an extra charge to use WIFI.

2026-10-27 • via Nuitee
T
Tamas • couple • hu
9
2026-10-25 • via Nuitee
M
MORAD • family_with_children • fr
7
Pros:

La piscine, l’emplacement près d’une zone commerciale.

Cons:

Un énorme cafard vivant et courant dans notre chambre lors de notre dernière nuit. Ce qui a causé une belle frayeur à nos enfanrs.
Nous l’avons signalé le lendemain au manager qui n’avait pas l’air très intéressé par cette information. Sans parler de compensation, aucun geste n’a été proposé. hormis de simples excuses. Ce n’est pas digne d’un établissement de ce standing. Ce type d’évènement peut survenir mais il faut un mînimum d’écoute et d’empathie, mais aussi de proactivité.
Nous avons fait beaucoup d’hôtels aux Etats-Unis.
Le client est toujours considéré er nous n’avons jamais eu de soucis en cas de demande ou le cas échéant de ŕéclamatoon.
Une déceprion car l’établissement semblait bien noté.. C’est la première fois que nous séjournons dans cette chaîne et la dernière.
Par ailleurs nous n’avons pas eu de facture détaillée malgré nos demandes, l’hôtel nous renvyant vers booking.

2026-10-24 • via Nuitee
J
Jackie • family_with_children • us
3
I am disappointed because I booked a 2 bedroom with 2 queen beds in 1 room and a king in the other but what I got was a
Pros:

Location was good

Cons:

It’s a bit dated/old….especially the hallways and elevators

2026-10-21 • via Nuitee
M
Michelle • family_with_children • us
10
Pros:

The staff was exceptional! They went above and beyond for us during our stay and made the stay so enjoyable with how friendly they all were. The breakfast buffet had great quality food and was always stocked and fresh. The pool was well maintained and clean.

2026-10-07 • via Nuitee
P
Peter • couple • us
9
2026-09-18 • via Nuitee
O
Ochoa • solo_traveller • us
7
Cons:

Dated building for the price

2026-09-18 • via Nuitee
P
Pamela • couple • us
10
Will return if we can
Pros:

Spacious & nice extras like happy hour & breakfast included. Has recently had soft renovations so everything was clean & refreshed. Comfortable bed & pillows.

2026-09-14 • via Nuitee
E
Efrain • couple • us
10
Very accommodating! We will stay here again!
Pros:

It’s very beautiful and accommodating! Staff is welcoming and helpful. The rooms are very clean and comfortable.

2026-09-13 • via Nuitee
D
Daniela • couple • de
9
Ein wunderschöner Aufenthalt
Pros:

Wir haben uns hier extrem wohlgefüht. Das Zimmer war mit Küchenzeile und Sofa, abgetrennt vom Schlafzimmer, das fanden wir super, viel Platz, daß man die Koffer auch gut aufmachen kann. Es war sehr ruhig nachts.
Der Pool war für uns ein absoluter Traum, besonders schön fanden wir, daß wir bis 22.00 Uhr schwimmen konnten. Es war herrlich! Das Frühstück war auch gut, es gab nichts zu bemängeln.
Um 17.00 gab es eine Happy Hour mit Knabbereien und kostenlosen Getränken.
Gegessen haben wir im beim angrenzenden Shoppingcenter in der Pomo Pizzeria Napoletana , eine absolute Empfehlung.
Der Parkplatz ist groß und kostenlos.

2026-09-12 • via Nuitee
L
Lashon • solo_traveller • us
10
2026-09-11 • via Nuitee
N
Nicole • solo_traveller • us
9
Great location, fantastic staff, nice amenities, reasonable price, perfect for families
Pros:

Great staff and they upgraded us to a nicer suite for free, plus gave my kids 2 cute “Sonesta teddy bears” after we got there at 11:30pm for check in. Breakfast bar was free and actually a robust selection. It was quite tasty. Water with cucumber or strawberries or melon available at all times in the lobby. Pool area sooooo nice! They even had a scavenger hunt for kids! Perfect location, close to a Sprouts, good dining, coffee, etc… Very reasonable for a Scottsdale location. Not the place for Scottsdale “luxury,” but absolutely perfect for families and those seeking a really nice location at a reasonable price.

Cons:

Some wear and tear in the hallways and could use some upgrades in the actual rooms (for instance the bedroom with 2 queens had the nicer bathroom and bigger TV than the master bedroom) but still very nice, especially having kids.

2026-09-08 • via Nuitee
P
peter • couple • gb
7
2026-09-07 • via Nuitee
M
morton • couple • us
10
2026-09-07 • via Nuitee
J
Jones • solo_traveller • us
9
Pros:

The hotel was very nice and everything was clean. I have my 4 nieces and nephews with me. And it was enough room with the 2 bedroom suite for all of us. They enjoyed their time at the pool. In all of my travels, I would definitely return to this hotel when I'm back in Scottsdale Arizona, again next year.

2026-09-07 • via Nuitee