NH Bern The Bristol

Hotels
NH Hotels
9 (3667 reviews)
Schauplatzgasse 10 , Bern , ch

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise issues
Service delays

Categories

Cleanliness
8.75
General sentiment is positive, but there are complaints about room cleaning.
Service
8.25
Service staff was described as poor in one review.
Location
9.75
Many reviews praise the hotel's central and convenient location.
Room Quality
8.75
Generally well-rated, though one review mentions noise issues.
Amenities
9.25
Good amenities mentioned, though some minor complaints about breakfast.
Value for Money
8.75
Somewhat higher prices noted, but overall experience seems acceptable.
Food and Beverage
8.75
Breakfast options are good but could be improved, with mixed reviews.
Overall Experience
9.75
Overall positive experience, with multiple pros highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:14

Property Description

Modern 4-Star Hotel in Bern's Old Town

Luxurious Amenities
Indulge in the hotel's fitness centre, daily breakfast buffet, and a stylish bar and lounge area. Enjoy complimentary WiFi throughout your stay. The elegant rooms are equipped with cable TV, tea/coffee facilities, and a modern bathroom.

Exploration Made Easy
Take advantage of the free bicycle hire to wander around Bern's charming Old Town, a UNESCO World Heritage site. With the Bärenplatz bus stop nearby and the train station just a short walk away, sightseeing is convenient for guests.

Convenient Location
Situated a stone's throw from the Swiss Parliament, NH Bern The Bristol offers a central location with easy access to transportation. Book now to experience comfort and convenience in Bern.

Important information:

Please note that guests arriving by car can use the parking at the casino.

For bookings of more than 9 rooms, different policies and additional supplements will apply.

We want your stay to feel just right. As a standard, your room will be cleaned after every fourth night. If you'd prefer it to be cleaned during a shorter stay, just let reception know by 9 pm, and we’ll gladly arrange it for the next day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 3667 reviews
Cleanliness: 8.75
Service: 8.25
Location: 9.75
Room Quality: 8.75
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.75
W
Weltenbummler2007 Couples Geneva
6
It's the bathroom again
Pros:

It's unclear to me, and in fact to many fellow travellers, why hotels have abolished proper bathrooms doors. The Bristol in Berne is just another example of having put instead of a real door some kind of sliding glass almost see-through door. Any public toilet would provide more privacy. Where does this trend stem from please? All else considered, the hotel is quite ok and centrally located. Rooms are run-off-the mill.

2026-03-14 via Tripadvisor
M
Mamu1630 couple ch
10
2026-03-14 via Nuitee
M
Martin couple de
10
Pros:

Excellente Lage direkt im Zentrum

Cons:

-

2026-03-14 via Nuitee
R
Romain couple ch
10
2026-03-11 via Nuitee
C
Cihan couple tr
8
2026-03-10 via Nuitee
J
Jennifer family_with_children gb
10
2026-03-10 via Nuitee
S
Sabrina couple ch
10
Parfait et équipe très sympa
Pros:

Tout

Cons:

Rien

2026-03-09 via Nuitee
H
hubert couple fr
5
Dommage, ça aurait pu être bien
Pros:

Très bien situé

Cons:

Chambre type Booking, c’est-à-dire la plus mauvaise avec un tout petit lit, on a très mal dormi
On ne reviendra plus

2026-03-08 via Nuitee
C
Christoph couple ch
10
2026-03-08 via Nuitee
C
Claudia extended_group ch
9
2026-03-07 via Nuitee
A
Ana Maria couple fr
9
Excellent emplacement
Pros:

Nous avons aimé l'emplacement. Le personnel est très agréable. Les cocktails le soir très bons et le petit déjeuner aussi.

Cons:

Pas de parking, check-in trop tard.

2026-03-07 via Nuitee
M
MonikaLinda solo_traveller ch
8
Berner Bär unter Silberkugel begrüsst den Gast
Pros:

Die Lage des Hotels Nähe Bahnhof ist ideal. Trotz Zentrumslage war mein Zimmer ruhig (5. Stock).
Das Bett bequem und sehr sauber.
Die Leute der Putzequippe auf dem Stockwerk sind alle sehr freundlich, sie grüssen und lächeln. Scheinen auch effizient zu arbeiten.
Das Bad ist nicht riesengross, aber der Wasserstrahl sehr stark.
Personal generell sehr freundlich.
Auch der Lift in die oberen Stockwerke ist erstaunlich gross, also kein Problem mit grösseren Koffern und mehreren Leuten.

Cons:

Kleine Details die nicht ins Gewicht fallen:

Bin ein Karoliebhaber, hätte im Eingangsbereich noch etwas mehr "englisch und karo" erwartet.

Wer mit grösserem Koffer anreist möchte vielleicht einen Kasten zur Verfügung haben. Es hatte ein paar Kleiderbügel an offenem Metallgestell. Das reicht aber nie und nimmer wenn ich 3Nächte hier verbringen würde.

2026-03-06 via Nuitee
L
lucia couple it
10
2026-03-06 via Nuitee
J
JPGFiero couple mt
9
Excellent choice
Pros:

Excellent hotel in an excellent location. Room is spotlessly clean and well designed. Staff are very accommodating and polite.

Cons:

Two small observations; the bedroom lighting can be improved, and the shower soaps can be checked occasionally. The hair conditioner was more like water than conditioning cream. Otherwise, an excellent choice of a hotel which we shall gladly return to.

2026-03-04 via Nuitee
C
Christian solo_traveller ch
8
Vor Ort ist das Hotel sehr gut!
Pros:

Freundlichkeit, Zimmer, Kaffeemaschine, Sauberkeit

Cons:

Viel zu viele Informationen im Voraus via Booking.com Nachrichten vor dem Einchecken. Auch direkt nach der Buchung wird man umgehend mit Mails überhäuft und überfordert.

2026-03-04 via Nuitee
A
Andres couple de
10
2026-03-04 via Nuitee
I
Ingolf solo_traveller ch
8
2026-03-04 via Nuitee
M
Mathias solo_traveller de
8
Werde bei nächster Gelegenheit wieder das Hotel buchen
Pros:

Mir bekanntes Hotel, freundliche Mitarbeiter, gute Lage

Cons:

Nur Kleinigkeiten

2026-03-03 via Nuitee
J
Juan Carlos extended_group es
10
2026-03-03 via Nuitee
E
Elsbeth couple ch
9
2026-03-02 via Nuitee