Platinum Aparthotel

Hotels
•
Independent
8.4 (81 reviews)
Rakowicka 19 Street, Kraków, 31-510 , Kraków , PL
48-882 356 459

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Children allowed
Pets allowed

Facilities

Express check-out
Area shuttle (surcharge)
Area rugs in public areas
Cobblestone flooring in public areas
Free WiFi
Express check-in/check-out
Street parking
Wheelchair accessible
Hiking/biking trails nearby
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Good location
Great communication with hotel
Clean and modern rooms

Categories

Cleanliness
8.4
Specific sentiment from text: The hotel is clean.
Service
8.7
Specific sentiment from text: Great communication with the hotel.
Location
8.9
Specific sentiment from text: Good location, convenient to transport and historical center.
Room Quality
7.9
Specific sentiment from text: The studio room is small but sufficient for one.
Amenities
8.3
Standard quality for this hotel tier.
Value for Money
8.4
Standard quality for this hotel tier.
Food and Beverage
8.3
Standard quality for this hotel tier.
Overall Experience
8.3
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:01

Property Description

Attached Winery and Complimentary Wi-Fi - Indulge in the unique experience of staying at an aparthotel with an attached winery and enjoy complimentary wireless internet access to stay connected during your stay.

Dining and Room Service - Treat yourself to delicious Italian cuisine at the on-site restaurant, or opt for the convenience of room service. Snacks are also available at the coffee shops/cafes for a quick bite at any time.

Convenient Location and Amenities - Located centrally in Kraków, with easy access to popular attractions and an airport shuttle service for your convenience. Unwind in one of the individually decorated guestrooms with kitchenettes and enjoy in-room entertainment options.

Book your stay at Platinum Aparthotel for a memorable experience in Kraków!

Important information:

  • Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 June.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Smoking

    No smoking

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.4
Based on 81 reviews
Cleanliness: 8.4
Service: 8.7
Location: 8.9
Room Quality: 7.9
Amenities: 8.3
Value for Money: 8.4
Food and Beverage: 8.3
Overall Experience: 8.3
C
Candace • partner
6
Pros:

The room itself was fine, and the building. However, I would not book this property on the Exp platform. This is because this platform does not seem to have proper communication with the property. Everything is supposed to be "virtual" check in etc but I realized the morning of my reservation that I had no info about how to get into the building. I was able to call a phone number and after a few tries got in. I would book this hotel again but direct with the hotel. The communication needs are such that you need to have a direct connection on check in details. Finally, EXP lists laundry as an amenity but that is not the case. Others do not list laundry, so Exp needs to remove this amenity from the list.

2025-09-05 • via Nuitee
M
Marcin
10
Pros:

good location and great communication with hotel

2025-08-01 • via Nuitee
C
Courtney • partner
10
Pros:

Wonderful - clean, cute, modern

2025-07-27 • via Nuitee
H
Halyna
8
Pros:

Готель розташований в зручному місці. Недалеко від вокзалу та історичного центру. Персонал любязний, чисто, затишно. Я зупинялася в студії, номер невеликий, але я була одна, так що достатньо. Ліжко широке, зручне.

2025-06-19 • via Nuitee
S
Shinta
10
Pros:

The apathotel was very clean, within walking distance to the Town Square, very closed to the train station.

The lady who contacted us and gave us the check in instructions was very helpful.

Gave Clear Check In instructions

2025-06-07 • via Nuitee
D
Daniel • friends
10
Pros:

Very good

2025-05-06 • via Nuitee
A
Ashleigh • family
10
Pros:

Great location, clean with plenty room

2024-12-31 • via Nuitee
R
Robert • family
4
Pros:

Checkin was disaster. Nobody at front desk

2024-10-08 • via Nuitee
O
Oleksandr • family_with_children
10
Pros:

Everything was good!

2024-07-07 • via Nuitee
M
Martin • partner
8
Pros:

It was fine

2024-06-15 • via Nuitee
A
Anna
8
Pros:

Perfect for 1-2 nights. Close to the train and bus stations, easy check in, clear instructions, good communication,plenty of shops,cafes etc. around. My room wasn't very spacious but well equipped.

2024-05-24 • via Nuitee
G
Gregory
10
Pros:

Excellent and convenient location near the train station, galleria and Old Town ! Very nice variety of dining options. Thanks for the great hospitality!

2024-04-12 • via Nuitee
L
Leonid
8
Pros:

Long flight of stairs to get to 3rd floor with heavy lagage.No elevetor

2024-04-06 • via Nuitee
M
Martin
8
Ruhig, Bahhofsnähe
Pros:

Nähe Hauptbahnhof, relativ ruhig. Zutritt zu den Räumen ist nervig. Zwei gleichartige Schlüssel und sehr, sehr knapp eigestellte Leuchtdauer machen den Zutritt zu einem Abenteuer. TV für mich nicht nutzbar, da ich ohne Bedienungsanleitung kein Programm einstellen konnte. Bitte einen der beiden Schlüssel mit einem Überzug oder mit Nagellack markieren. Lichtschaltung auf eine Minute verlängern (absurde Vorstellung, man könnte durch die extrem kurze Leuchtdauer den Gewinn erhöhen!)

2024-04-05 • via Nuitee
A
Anna
10
Best place near the train station
Pros:

The apartment was much bigger and better than I expected. Pictures somehow don't mirror how big the property is.
Full size refrigerator and oven, a lot of utensils, washing machine and even capsules for it - I found everything.

2023-12-15 • via Nuitee
J
Julie Anne • partner
8
Pros:

The property was clean, spacious and warm. The bed was super comfortable. Perfect location with a 15 min walk into the old town and ten mins away from a supermarket. Tram stops nearby, though Krakow is very walkable so we never used transport. Property manager really helpful and allowed us to store our luggage due to having an evening flight on our last day. Definitely recommend.

2023-01-18 • via Nuitee
U
Unni • friends
10
Pros:

We had a large ( 55 sqm) apartment with a separate bedroom, kitchen and balcony. Very clean and modern, but in a nice old building <3

2020-08-09 • via Nuitee
P
Peter
4
Pros:

Ik hoop door mijn negatieve beoordeling dat ik jullie aandacht heb.
Wij zijn helemaal niet geweest. Dat kon uberhaubt niet. We proberen al weken een datum in september te prikken via mijn dochter romysillessen@hotmail.com
Neem svp nu eindelijk eens contact op met mijn dochter.

2020-04-06 • via Nuitee
S
SEUNGk • partner
6
Pros:

역에서 가깝지만 역 뒤편에 있어 찾기가 쉽지
않았으며 Economy는 너무 너무 작아 많이 불편합니다

2020-01-08 • via Nuitee
V
Verified traveler
10
Christmas in Krakow.
Pros:

Easy check in during the busy holidays. Also great customer service by the desk staff. I had to make some short trips around the city after my checkout and they allowed me to leave my luggage while I did. Extremely helpful!

2019-12-27 • via Nuitee