Ruby Sofie Hotel Vienna by IHG

Hotels
8.6 (3377 reviews)
Marxergasse 17 , Vienna , at
+43 1 205771200

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
High breakfast price
Noise issues in some rooms

Categories

Cleanliness
8.56
General comments indicate cleanliness is satisfactory, but some reports mention issues requiring attention.
Service
9.03
Staff consistently described as friendly and helpful, with no negative aspects mentioned.
Location
9.07
Frequently highlighted as excellent with convenient access to transport and attractions.
Room Quality
8.22
Rooms appreciated for comfort and style, though some mention issues with noise or layout.
Amenities
8.75
Overall amenities well-reviewed, though some wish for minor improvements.
Value for Money
8.01
Guests feel pricing is high compared to alternatives, especially regarding breakfast.
Food and Beverage
8.56
Breakfast is noted as good, though some consider it pricey.
Overall Experience
8.63
Generally positive experiences reported, with a few noted issues that can be overlooked.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:37

Property Description

Historic Venue Turned Boutique Hotel
The Ruby Sofie Hotel Vienna, housed in the historic Sofiensäle, offers a unique stay just minutes away from Vienna's key attractions. The stylish rooms feature modern amenities like air-conditioning, flat-screen TVs, and digital city guides.

Vintage Bar and Library
Guests can unwind at the 24-hour bar and library, adorned with vintage furniture and original items from the building's past. Each floor offers convenient amenities like vending machines, coffee/tea makers, and ironing boards.

Convenient Location
Located near a major metro hub, guests have easy access to Vienna's iconic landmarks like St. Stephen's Cathedral and Schönbrunn Palace. With the airport just 16 minutes away, exploring the city is a breeze from the Ruby Sofie Hotel Vienna.

Experience the charm of Vienna at Ruby Sofie Hotel - Book your stay now!

Important information:

Please note that the hotel accepts credit card payment only (no cash).

Please note further that the rooms do not provide twin beds, only double beds.

Please note that if more than 10 units are booked, different policies may apply. Please contact the property directly for further information. Contact details are stated in the booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Location

Guest Reviews

8.6
Based on 3377 reviews
Cleanliness: 8.56
Service: 9.03
Location: 9.07
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.01
Food and Beverage: 8.56
Overall Experience: 8.63
M
Marco • couple • de
10
2026-08-22 • via Nuitee
T
Turki • solo_traveller • sa
7
2026-08-21 • via Nuitee
P
Patrick • solo_traveller • de
8
Nie wieder dank dem Nachtportier und der Parksituation
Pros:

Tolle Zimmer, gute Lage. TAGSÜBER sehr nettes Personal!!!

Cons:

Tiefgarage absolut nicht weiterempfehlen!! Das Hotel hat damit mittlerweile auch überhaupt nichts mehr zu tun! Ganz klein und so gut wie keine Plätze!! Wir haben aus Glück den letzte Platz erwischt.
Wir wollten sehr früh morgens nach Kroatien weiterfahren.
Dieser Parkautomat hat aber nur noch 5 Euro Scheine annehmen wollen! Wir hatten nur 10€ Scheine. Mittlere Katastrophe wenn man zeitig los will in den Urlaub! Der Weg vom Parkhaus ins Hotel ist grundsätzlich ein wahres Labyrinth!!
Wir sind dann wieder hoch ins Hotel zum Nachportier. Dieser war unverschämt wenig hilfsbereit und sagte, dass wir uns (nachts) auf die Straße stellen sollen und ein Taxi anhalten sollten wegen Wechselgeld.(dafür gibt es Zeugen!). Absolute Frechheit!! Er hatte dann privat noch 5€ die er uns dann für den 10€ Schein, den wir noch hatten, "verkauft" hat! Tolles Geschäft für ihn. Deshalb nie wieder!!!!

2026-08-21 • via Nuitee
L
Luciano • solo_traveller • it
9
Pros:

Andrea della reception... gentilissima
In generale un buon hotel 👍

2026-08-20 • via Nuitee
R
Roberta • couple • hu
8
2026-08-19 • via Nuitee
R
rebecca • solo_traveller • gb
10
Fantastic hotel and friendly staff.
Pros:

Cleanliness. Friendly staff. Fabulous room. Fantastic breakfast

Cons:

Shower curtain could have covered whole shower

2026-08-19 • via Nuitee
P
Peter • couple • at
5
Pros:

Lage

Cons:

Der Service beim einchecken. Die Rezeptionistin war unfreundlich, ließ den (Self?)-Ckeck-in mir über und bei Fragen dazu musste ich warten, weil sie währenddessen andere Gäste abfertigte, die nach mir drangewesen wäre. Und bei Fragen zum parken im Parkhaus meinte sie, sie hat keine Ahnung, wird wohl passen.

2026-08-19 • via Nuitee
A
Ana • solo_traveller • at
10
2026-08-19 • via Nuitee
E
Esther • couple • de
6
Pros:

Tolle Lage, Kühlschrank und Bügelbrett

Cons:

sehr hartes Bett, Geruch aus den Abflüssen, Fußböden abgesplittert, Tür der Toilette war nicht zu schließen

2026-08-18 • via Nuitee
S
Sara • family_with_children • es
8
Great location and great price for a city break
Pros:

Room was comfy and I loved that I was looking onto the courtyard so it was nice and quiet. Also loved the deco of the bar and restaurant area, very cool and quirky.

Cons:

Shower/toilet in room was an interesting concept, not sure it really works to pass through the loo into the shower, all glass walls. Was OK as a single traveller, but as a couple, or two friends, would be a bit lacking in space and intimacy

2026-08-18 • via Nuitee
M
Martin • solo_traveller • at
9
2026-08-17 • via Nuitee
A
Alfred • solo_traveller • at
8
2026-08-17 • via Nuitee
G
Gerd • solo_traveller • at
10
2026-08-15 • via Nuitee
S
Sarah • couple • fr
8
2026-08-15 • via Nuitee
U
Ushtar • solo_traveller • jp
9
2026-08-15 • via Nuitee
M
Martina • couple • de
7
Pros:

Die moderne Ausstattung in einem tollen Gebäude

Cons:

Das Zimmer war extrem klein

2026-08-15 • via Nuitee
S
Sven • solo_traveller • at
8
2026-08-14 • via Nuitee
V
Victoria • couple • gb
8
Large room, well located, friendly staff.
Pros:

The staff - Niya was exceptionally helpful.

Cons:

The room itself was a little tired and needed a little bit of TLC.

2026-08-12 • via Nuitee
L
Lars • couple • dk
9
2026-08-12 • via Nuitee
H
Helene • couple • at
8
Pros:

Die Lage ist zentral
Das Personal ist sehr freundlich

Cons:

Der Weg in die Garage ist etwas kompliziert

2026-08-12 • via Nuitee