Bella Elena by Estia

Hotels
8.1 (48 reviews)
5, Omirou Street , Malia , gr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location and clean rooms
Cons:
Inadequate food options
Issues with daily cleaning service

Categories

Cleanliness
7.71
Mixed reviews; cleanliness in rooms was mentioned positively, but there were significant issues with daily cleaning.
Service
8.88
Staff received high praise for friendliness and assistance, particularly Marina.
Location
8.72
Multiple reviews indicate a great location, near the city center.
Room Quality
8.17
Rooms were clean and comfortable, but issues with the apartment's kitchen equipment were noted.
Amenities
7.7
Amenities like the pool received some positive notes, but kitchen equipment was inadequate.
Value for Money
8.16
The pricing is considered fair for the services provided, despite some individual complaints.
Food and Beverage
7.21
Food options were lacking for specific dietary needs, leading to dissatisfaction.
Overall Experience
8.28
Overall positive experience with notable service staff but some significant drawbacks noted in cleanliness and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:09

Property Description

Luxurious Accommodation with Beautiful Garden and Pool:
Surrounded by a well-tended garden with a pool, Bella Elena by Estia offers modern or traditionally decorated studios and apartments with furnished balconies providing stunning pool or mountain views.

Entertainment and Dining Options:
Guests can enjoy billiards, free Wi-Fi, and a poolside snack bar serving light meals, beers, and cocktails 24/7. An English breakfast is available to kickstart the day, ensuring a delightful stay filled with entertainment and delicious dining options.

Convenient Location and Additional Amenities:
Located just a 2 minutes’ walk from Malia's central square, the hotel also features a children's pool and offers free private parking. With shops, bars, taverns nearby, and Malia Beach a short distance away, Bella Elena by Estia promises a perfect blend of convenience and relaxation.

Book now for an unforgettable stay at Bella Elena by Estia!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 48 reviews
Cleanliness: 7.71
Service: 8.88
Location: 8.72
Room Quality: 8.17
Amenities: 7.7
Value for Money: 8.16
Food and Beverage: 7.21
Overall Experience: 8.28
J
Jüri • extended_group • ee
10
2025-10-10 • via Nuitee
A
anat lifshitz • extended_group • il
9
2025-10-05 • via Nuitee
R
Rim • extended_group • fr
9
Pros:

Les + : le personnel disponible et sympathique, la propreté, la proximité avec le centre , la convivialité

2025-10-03 • via Nuitee
C
Celine • couple • fr
10
Merci
Pros:

Très bien situé.
Nous avons passé une semaine en demi pension.
Les personnes sont très au petit soin avec vous.
Merci à Marina pour sa bonne humeur. Elle a même essayé de nous comprendre car notre anglais est vraiment mauvais.
A conseiller vivement

Cons:

Rien

2025-09-19 • via Nuitee
M
Margriet • couple • nl
7
Cons:

Keukenspullen geen theedoeken en afwas spullen aanwezig in appartement

2025-09-19 • via Nuitee
T
Tahnee • couple • de
7
Pros:

The staff was really friendly and helpful! The accomodation has been very clean and near to the city centre.

Cons:

We asked in advance for glutenfree and vegan options and it was said that there would be a buffet with everything available which we can choose from. The buffet in fact was really small. They luckily had Some glutenfree bread for my partner but with other dietary options like vegan there was nothing to eat for me except dry oats and fruits so I had to buy my food for my breakfast on my own. Also the kitchen Equipment in the Appartement was quite small.

2025-09-18 • via Nuitee
L
luca • couple • it
9
2025-09-09 • via Nuitee
E
Eliëtte • couple • nl
5
2025-09-07 • via Nuitee
S
Samir • extended_group • fr
3
2025-08-31 • via Nuitee
C
Conte • family_with_children • it
9
2025-08-29 • via Nuitee
J
Johan • solo_traveller • fr
10
Pros:

La gentillesse du personnelle
La localisation
La chambre été propre ménage fait régulièrement

2025-08-28 • via Nuitee
C
Conte • family_with_children • it
8
Servizio ottimo specialmente Marina che è una ragazza molto simpatica e sa fare bene il suo lavoro
Pros:

Ottimo il cibo fresco e cucinato al momento

Cons:

I titolari molto poco accoglienti

2025-08-27 • via Nuitee
A
Alessandro • couple • it
9
2025-08-25 • via Nuitee
S
Sonia • couple • it
8
Piacevole è un ringraziamento alla ragazza tutto fare Marina
Pros:

La vicinanza al paese

Cons:

La doccia troppo piccola non si poteva entrare nel wc con entrambe le gambe

2025-08-25 • via Nuitee
M
Maria • couple • it
6
Pros:

La posizione e la piscina

Cons:

La pulizia giornaliera è stata molto approssimativa ed è stata assente nel bagno. Un paio di giorni non ci hanno neanche aggiustato il letto.
La ragazza della reception è spesso scocciata, una mattina siamo andate in piscina a prendere il sole e non ha neanche salutato, appena siamo arrivate ci ha detto che avevamo un appartamento luxury e che era il nostro giorno fortunato ma ci è sembrata una presa per i fondelli, in quanto l’appartamento di luxury non aveva niente. L’angolo cucina non è neppure attrezzato adeguatamente.

2025-08-22 • via Nuitee
V
Vaso • couple • gr
8
Cons:

Μικρό μπάνιο

2025-08-22 • via Nuitee
F
Fabio Falzone • couple • it
9
2025-08-21 • via Nuitee
D
Dorina • couple • it
8
2025-08-21 • via Nuitee
E
Elina • extended_group • qa
9
excellent, recommend and will come back again!
Pros:

Excellent, friendly staff, very helpful and sweet. Room was great size, comfortable beds, nice balcony and clean. Was great to use the kitchen, fridge for breakfast. Very close to amazing local restaurants that serve delicious food and great service.

2025-08-18 • via Nuitee
S
Semih • extended_group • fr
3
Très belle destination mes pas bon hôtel
Pros:

La piscine

Cons:

L’accueille de cette hôtel est vraiment honteux

2025-08-18 • via Nuitee