Platinum Hotel

Hotels
9 (236 reviews)
No. 77, Anxing Road , Xindian , tw

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Breakfast quality poor
Service inconsistencies noted

Categories

Cleanliness
8.66
Generally clean rooms mentioned, but some service issues noted.
Service
10
Staff were consistently described as friendly and helpful.
Location
8.63
Location mentioned as a bit far, but access to transport was acknowledged.
Room Quality
9.67
Rooms were described as spacious and comfortable.
Amenities
9.12
Well-equipped facilities noted, but some minor issues like accessibility.
Value for Money
9.65
Generally seen as good value, particularly for services provided.
Food and Beverage
6.61
Breakfast experience was negatively highlighted.
Overall Experience
9.66
Overall very positive with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:35

Property Description

Luxurious Accommodation
Platinum Hotel in Xindian offers elegant rooms with modern amenities, including free WiFi and a flat-screen TV. Some rooms even feature a relaxing bath for ultimate comfort.

Convenient Facilities
Guests can enjoy the convenience of shuttle services to Xindian MRT Station and explore nearby attractions like Xingnan Night Market and Taipei Zoo. The 24-hour front desk, tour desk, and on-site restaurant cater to all your needs.

Versatile Event Spaces
From karaoke facilities to a fitness center, Platinum Hotel provides entertainment options for all. The ballroom and meeting rooms are ideal for hosting various events with top-notch audiovisual equipment.

Book your stay at Platinum Hotel now for a luxurious and convenient experience in Xindian!

Important information:

Should you need to use the MRT shuttle service provided for free by the hotel, please reserve with the hotel and check the bus schedule in advance with the contact details provided in your confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TPE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 3 years old and over stay for TWD 1,300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 236 reviews
Cleanliness: 8.66
Service: 10
Location: 8.63
Room Quality: 9.67
Amenities: 9.12
Value for Money: 9.65
Food and Beverage: 6.61
Overall Experience: 9.66
C
CHIH-HSIANG • solo_traveller • tw
8
Cons:

隔音

2026-07-02 • via Nuitee
慶良 • couple • tw
10
Pros:

不錯 新

2026-07-02 • via Nuitee
盧 • couple • tw
10
2026-07-01 • via Nuitee
林靖恩 • family_with_children • tw
8
Pros:

服務人員的態度很好！ 飯店整體的感覺也很棒！ 房間附贈的小點心真的誠意滿滿，小孩都非常開心！

Cons:

唯一的缺點，房間隔音的確比較不好一些～

2026-06-26 • via Nuitee
宗浚 • couple • tw
10
Pros:

設施很齊全，氛圍也很好

Cons:

無

2026-06-24 • via Nuitee
子綾 • family_with_children • tw
9
2026-06-24 • via Nuitee
R
RueiWen • solo_traveller • tw
8
2026-06-22 • via Nuitee
T
Tsai Hsin • extended_group • tw
1
Cons:

本次住宿有多項設備及清潔問題，整體體驗不佳。

首先，房間內有明顯煙味，即使房間標示為禁菸房，仍能聞到殘留氣味。浴室門損壞，無法正常關閉；蓮蓬頭的活動支架也已故障，洗澡時使用不便。

清潔方面，早餐桌面有明顯髒污痕跡，讓人對衛生狀況感到疑慮。此外，浴室整晚持續傳出滴水聲，夜間相當明顯，影響睡眠品質。

最令人失望的是向工作人員反映問題時，服務態度不夠積極，未感受到有效的協助或處理意願。

以此次住宿價格與實際體驗相比，整體表現未達預期。建議飯店加強設備維護、房務清潔及服務訓練，以提升住宿品質。

2026-06-22 • via Nuitee
益良 • couple • tw
10
2026-06-21 • via Nuitee
J
Joseph • family_with_children • tw
8
Cons:

客房服務（餐飲）在晚上8點後就沒有，如果肚子餓想叫他餐飲是沒有的，必須為出去吃。

2026-06-21 • via Nuitee
T
Tokido Takuya • solo_traveller • tw
7
機車族不友善
Pros:

什麼都很好，就是機車族不友善

Cons:

機車族不友善，竟然要去停路邊橋下的公有停車格，要扛行李走一段路；如騎車環島或旅行住宿不推薦

2026-06-20 • via Nuitee
K
Kuanmiao • couple • tw
8
2026-06-19 • via Nuitee
羽捷 • family_with_children • tw
9
2026-06-19 • via Nuitee
警中 • solo_traveller • tw
10
Pros:

環境乾淨

2026-06-18 • via Nuitee
P
Phanida • extended_group • th
8
Pros:

New towels

Cons:

Far from downtown Taipei

2026-06-16 • via Nuitee
楷芳 • couple • tw
10
是我每次回台北住宿必選的飯店
Pros:

員工態度親切、服務優，房間整潔明亮，飯店性價比超高

Cons:

位置略差，但飯店有提供免費接駁，讓我們沒開車也能順利前往。

2026-06-15 • via Nuitee
雨蒨 • extended_group • tw
10
2026-06-15 • via Nuitee
Y
YU YUN • couple • tw
8
2026-06-15 • via Nuitee
詔銘 • solo_traveller • tw
9
2026-06-12 • via Nuitee
容辰 • solo_traveller • tw
9
2026-06-10 • via Nuitee