Holiday Inn Hotel & Suites Chattanooga by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.6 (864 reviews)
434 Chestnut Street , Chattanooga , us

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Insects found in room
High additional charges

Categories

Cleanliness
8.48
Some issues with insects found in the room and cleaning concerns.
Service
9.45
Many positive mentions of friendly staff, though there were isolated issues with valet service.
Location
9.49
Great location, within walking distance of downtown attractions.
Room Quality
8.44
Rooms met expectations but had some issues like uncomfortable toilets.
Amenities
7.97
Pool and outside sitting area were closed; breakfast was not included.
Value for Money
7.93
Perceived as expensive with extra charges for parking and breakfast.
Food and Beverage
7.98
Breakfast options are not complimentary and considered pricey.
Overall Experience
9.05
Overall, guests had a positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:33

Property Description

Convenient Downtown Location
This Holiday Inn Hotel & Suites Chattanooga is ideally situated in downtown Chattanooga, just a short walk from popular attractions like the Tennessee Aquarium and the Creative Discovery Museum.

Deluxe Amenities and Dining Options
Enjoy complimentary WiFi, an indoor pool, and a sundeck during your stay. Indulge in delicious meals at the Rodizio Brazilian Steakhouse, offering a premium breakfast buffet and churrascaria-style grilled meats for lunch and dinner.

Comfort and Convenience
Relax in well-equipped rooms featuring flat-screen TVs, coffee machines, and modern en suite bathrooms. Take advantage of the fitness center, meeting facilities, and free city-wide shuttle service for a stress-free stay.

Book now for a memorable experience at the Holiday Inn Hotel & Suites Chattanooga!

Important information:

Please note that self-parking is not available on site. Oversize vehicles and trailers are prohibited.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 23 per day.

Location

Guest Reviews

8.6
Based on 864 reviews
Cleanliness: 8.48
Service: 9.45
Location: 9.49
Room Quality: 8.44
Amenities: 7.97
Value for Money: 7.93
Food and Beverage: 7.98
Overall Experience: 9.05
D
Drummer • solo_traveller • us
10
2026-04-14 • via Nuitee
T
Taniqua • family_with_children • us
7
Pros:

The staffs were awesome

Cons:

The bathroom was horrible the top was broken and ice machine wasn’t working

2026-04-13 • via Nuitee
C
Caleb • solo_traveller • us
10
2026-04-08 • via Nuitee
L
Laura • family_with_children • us
9
My stay was comfortable and my view was beautiful.
Pros:

The property was clean. And the staff was friendly and helpful.

Cons:

Parking was hard to figure out.

2026-04-05 • via Nuitee
P
Paul • couple • us
8
2026-04-05 • via Nuitee
S
Shantina • family_with_children • us
10
Pros:

Walk away from everything

Cons:

Everything was great

2026-04-05 • via Nuitee
J
Joseph • family_with_children • ie
9
2026-04-04 • via Nuitee
N
Nicki • couple • gb
6
Short stay in Chattanooga
Pros:

Location was convenient.

Cons:

Parking was extra at $25/night. Bedroom was small. Room smelt stale if A/ C was not on, and too noisy with A/c is on.

2026-03-30 • via Nuitee
D
Derrick • family_with_children • us
10
2026-03-24 • via Nuitee
A
Aaron • couple • us
8
Pleased and will return
Pros:

The property was clean, comfortable and safe. Staff were nice. Pool was closed.

Cons:

The pool was closed which is part of the reason we booked.

2026-03-19 • via Nuitee
C
Clemenstine • couple • us
10
2026-03-17 • via Nuitee
K
Katie • family_with_children • us
8
Pros:

location was wonderful and walking distance to attractions

Cons:

I did not like that the pool was under construction and also that parking is not included in hotel stay.

2026-02-14 • via Nuitee
H
hala • family_with_children • us
8
Nice clean room prepare to pay extra that booking doesn't disclose
Pros:

I like that it was right in down town and close to everything in walking distance, the room was clean and comfortable

Cons:

I didn't like i got this room for the indoor pool but we get there and its under repair, also didn't like getting charged an extra 75 dollars upon arriving after booking claimed what I booked yhe room for was the total price not thrilled with having to pay 15 a person for breakfast there so of course we ate elsewhere

2026-02-09 • via Nuitee
T
Tomeka • family_with_children • us
10
Very wonderful!
Pros:

We loved our experience. It was new years eve and the venue was very close to the new year eves activities

Cons:

Not apply

2026-01-28 • via Nuitee
C
Cindy • couple • us
10
2026-01-26 • via Nuitee
H
Hillary • family_with_children • us
9
We enjoyed our stay
Pros:

Location, clean, valet parking

Cons:

Pool wasn’t working

2026-01-25 • via Nuitee
H
Hillary • family_with_children • us
9
We enjoyed our stay
Pros:

Clean and good location, valet parking

Cons:

Pool was not working

2026-01-25 • via Nuitee
M
Michele • extended_group • us
10
Nice clean property / would stay again
Pros:

Clean comfortable safe / valet parking only

Cons:

Breakfast is extra / either $14 or $20 extra
We paid $20 / some people eating with us told us they received complimentary breakfast
Valet parking was nice but also $25 extra

2026-01-21 • via Nuitee
R
Richard • couple • us
9
Had a great time. Can’t believe it’s that expensive.
Pros:

Too damn costly. And parking extra. Would like to stay more often. But, won’t eat this price.

Cons:

Price

2026-01-20 • via Nuitee
L
Lisa • family_with_children • us
8
Pros:

Hotel was clean

Cons:

Valet parking- it is not easily accessible & there is no choice you have to have your car valet.

2026-01-19 • via Nuitee