Hotel Spa Termes Carlemany

Hotels
8.5 (2877 reviews)
Avenida Carlemany, 4. Escaldes - Engordany , Andorra la Vella , ad

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great amenities
Comfortable rooms
Good location
Cons:
Parking issues
Noise at night
Inconsistent room service

Categories

Cleanliness
8
Most reviews mention overall cleanliness as good, but some suggest areas for improvement.
Service
9
General sentiment is very positive, with many highlighting kindness and helpfulness from staff.
Location
8.5
Location is frequently praised for its proximity to attractions and overall convenience.
Room Quality
8.5
Rooms are often described as comfortable and well-appointed.
Amenities
9
Facilities are reported to be excellent, including spa and wellness offerings.
Value for Money
8
Mixed feelings expressed about value, but overall considered decent for the experience.
Food and Beverage
8.5
Food quality is generally praised, though some reviewers had minor complaints.
Overall Experience
8.5
Most guests express satisfaction with their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:29

Property Description

Luxurious Spa Facilities
Indulge in relaxation at our excellent spa facility with a hot tub, sauna, and Turkish bath. Rejuvenate your body and mind during your stay.

Charming Bedrooms and Hot Spring Water Baths
Experience comfort in our charming bedrooms equipped with modern amenities such as flat-screen TVs and air conditioning. Unwind in the hot spring water baths for the ultimate relaxation.

Dining and Recreation Options
Savor delicious meals at our on-site restaurant and socialize over drinks at the bar. Stay active in the fitness suite and pamper yourself with massages and treatments at the spa.

Book your stay at Hotel Spa Termes Carlemany for a perfect blend of luxury and relaxation.

Important information:

Please note that the outdoor pool is only open from June 20th to August 31st.

Please note that the parking is available subject to availability.

When booking half-board, please note that drinks are not included.

There is a surcharge for the spa of 2 EUR per person.

Please note that reservations of 5 or more rooms may have special conditions and that for reservations of 7 or more nights, different conditions may apply.

Please note that Room prices are calculated based on the number of people appearing in the reservation and not on their maximum occupancy. If more guests eventually stay, this will incur an additional fee.Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Sep 1, 2025 until Thu, Jun 18, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALV

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per stay when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2877 reviews
Cleanliness: 8
Service: 9
Location: 8.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8.5
R
Ronaldo Zambrano Rosales • couple • es
8
Normal, calidad precio
Pros:

La ubicación

Cons:

Se escucha mucho ruido de la calle, la almohada,bastante chafada, la cama el somier regular.

2026-03-20 • via Nuitee
A
Alejandro • family_with_children • es
7
CONFORTABLE
Pros:

Lo que no me gusta es el parking descubierto que tiene, no tiene conexión directa con el hotel y el Spa deja mucho que desear, es una zona que podría estar mucho mejor, al final es un jacuzzi y un par de duchas. No tiene más.

Cons:

El desayuno buffet esta bien pero lo veo justo de variedad en comparación con otros hoteles que hemos estado, la calidad del jamón serrano debería de ser ibérico por el precio que se paga por desayunar, 15 euros por persona.

2026-03-18 • via Nuitee
M
Marta • couple • es
5
2026-03-18 • via Nuitee
G
Giménez • couple • es
10
Fantástica
Pros:

Me gustó todo, pero cabe destacar la simpatía de los trabajadores.

2026-03-18 • via Nuitee
M
Maria • couple • ad
10
Pros:

La habitación super limpia y el servicio siempre servicial

2026-03-18 • via Nuitee
J
Joanna • couple • es
9
Pros:

La suite máster con jacuzzi que hemos cogido estaba muy bien, grande, limpia, cómoda, el jacuzzi genial, la cama muy cómoda, en general muy satisfechos

Cons:

No es precisamente que no me a gustado si no q se podía mejorar, por el precio creo q el desayuno podría ser un poquito más variado y en la habitación podría haber aunque sea un par de botellitas de agua de cortesía 🤪🤗lo demás bien

2026-03-17 • via Nuitee
V
virginie • couple • fr
10
merveilleux
Pros:

J'ai apprécié la master suite, dans laquelle les lumières pouvaient être allumées à différents endroits. La suite était spacieuse, disposant de deux balcons permettant de profiter de l'extérieur. Le bain à remou et la fausse cheminée étaient fantastiques.

2026-03-16 • via Nuitee
D
Daniela • couple • es
10
2026-03-16 • via Nuitee
S
Sylwia • couple • es
5
.
Pros:

La ubicación, las habitaciones

Cons:

La media pensión es una estafa, te cobran suplemento en casi todo lo que hay en la carta.
Cuando tú contratas una media pensión es para no añadir ningún gasto adicional

2026-03-16 • via Nuitee
A
Ana • couple • es
10
2026-03-16 • via Nuitee
F
Fedora • solo_traveller • it
8
Pros:

L'hotel è sicuramente molto bello, con una colazione fantastica, camere funzionali e letti comodi, alcune che si affacciano sul fiume, e una piccola spa gratuita con la possibilità di fare massaggi a pagamento. La signora della mattina in reception ed un altro ragazzo del tardo pomeriggio molto gentili!

Cons:

La posizione è relativamente centrale ma non centralissima e come un po in tutta andorra non si può parcheggiare per strada ma solo in parcheggi privati a pagamento. Il loro parcheggio è piu in alto rispetto alla struttura e si deve fare una salita veramente scomoda, in piu le indicazioni fornitemi sono state molto approssimative e non l'ho trovato subito (punto sicuramente da migliorare). Staff in generale super gentile tranne il ragazzo del check in che appariva evidentemente scocciato, ed è quello che mi ha fornito info approssimative per il parcheggio.

2026-03-16 • via Nuitee
M
Michelle • couple • us
8
The hotel was very nice and offered a wonderful breakfast.
Pros:

Spa robes, it was a very quaint place

Cons:

We didn’t have access to the spa

2026-03-14 • via Nuitee
H
Hémeline • couple • re
10
2026-03-13 • via Nuitee
I
Isaac • couple • es
7
2026-03-11 • via Nuitee
E
Esteve Pimpinela • couple • es
9
2026-03-09 • via Nuitee
M
Marcos • couple • es
8
Personal muy amable
Pros:

Si

2026-03-09 • via Nuitee
L
lira • couple • es
8
2026-03-09 • via Nuitee
I
Irina • couple • es
9
2026-03-09 • via Nuitee
M
Mary • couple • es
9
Increíble
Pros:

Es muy bonito y cómodo

Cons:

Me gusta todo

2026-03-09 • via Nuitee
M
Marcos • couple • es
10
2026-03-07 • via Nuitee