Hotel Spa Termes Carlemany

Hotels
8.5 (3072 reviews)
Avenida Carlemany, 4. Escaldes - Engordany , Andorra la Vella , ad

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great amenities
Comfortable rooms
Good location
Cons:
Parking issues
Noise at night
Inconsistent room service

Categories

Cleanliness
8
Most reviews mention overall cleanliness as good, but some suggest areas for improvement.
Service
9
General sentiment is very positive, with many highlighting kindness and helpfulness from staff.
Location
8.5
Location is frequently praised for its proximity to attractions and overall convenience.
Room Quality
8.5
Rooms are often described as comfortable and well-appointed.
Amenities
9
Facilities are reported to be excellent, including spa and wellness offerings.
Value for Money
8
Mixed feelings expressed about value, but overall considered decent for the experience.
Food and Beverage
8.5
Food quality is generally praised, though some reviewers had minor complaints.
Overall Experience
8.5
Most guests express satisfaction with their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:29

Property Description

Luxurious Spa Facilities
Indulge in relaxation at our excellent spa facility with a hot tub, sauna, and Turkish bath. Rejuvenate your body and mind during your stay.

Charming Bedrooms and Hot Spring Water Baths
Experience comfort in our charming bedrooms equipped with modern amenities such as flat-screen TVs and air conditioning. Unwind in the hot spring water baths for the ultimate relaxation.

Dining and Recreation Options
Savor delicious meals at our on-site restaurant and socialize over drinks at the bar. Stay active in the fitness suite and pamper yourself with massages and treatments at the spa.

Book your stay at Hotel Spa Termes Carlemany for a perfect blend of luxury and relaxation.

Important information:

Please note that the outdoor pool is only open from June 20th to August 31st.

Please note that the parking is available subject to availability.

When booking half-board, please note that drinks are not included.

There is a surcharge for the spa of 2 EUR per person.

Please note that reservations of 5 or more rooms may have special conditions and that for reservations of 7 or more nights, different conditions may apply.

Please note that Room prices are calculated based on the number of people appearing in the reservation and not on their maximum occupancy. If more guests eventually stay, this will incur an additional fee.

La piscina abrirá el próximo 13 de junio y cerrará el 30 de agosto. El horario es de 10 am a 8 pm (excepto dias de lluvia)Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Thu, May 21, 2026 until Fri, Jun 12, 2026
Swimming pool: Closed from Mon, Aug 31, 2026 until Thu, Jun 10, 2027
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALV

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per stay when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 3072 reviews
Cleanliness: 8
Service: 9
Location: 8.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8.5
J
Jordi family_with_children es
9
2026-05-30 via Nuitee
A
Ana couple es
8
2026-05-30 via Nuitee
I
Ilvija couple lv
9
Everithyng was amazing
2026-05-29 via Nuitee
S
Sergey couple us
10
2026-05-29 via Nuitee
S
Streit couple br
10
2026-05-29 via Nuitee
P
Pep Calm solo_traveller es
10
Pros:

Hi he estat mirant les vegades i crec que és superen constantment, per mi té una molt bona ubicació, molt bona cuina i excellent personal

Cons:

Res

2026-05-28 via Nuitee
K
Katarzyna solo_traveller es
9
Pros:

Super

Cons:

Falta a aqua y vasos pero todo excelente

2026-05-28 via Nuitee
O
OlguinsAS solo_traveller es
8
2026-05-28 via Nuitee
R
rgi3113 solo_traveller es
10
Cons:

Nada

2026-05-28 via Nuitee
M
Marie couple fr
7
chqu
Pros:

la chambre, le petit déjeuner était parfait.

2026-05-27 via Nuitee
J
Jorge solo_traveller ar
10
Pros:

El personal

2026-05-27 via Nuitee
B
bodalo benegas couple es
8
Pros:

Limpieza

Cons:

El spa muy justo,pocas instalaciones

2026-05-26 via Nuitee
I
Iván couple es
10
2026-05-26 via Nuitee
T
Tomas couple es
4
Está muy arriba
Cons:

Todo

2026-05-26 via Nuitee
A
Alcazar couple es
10
Perfecto para una escapada romántica: el personal es exquisito y las habitaciones como las instalaciones son perfectas.
Pros:

La habitación Master Suite es una pasada! Además nos hicieron un masaje por parejas y salimos encantados !
El personal muy atento y amable!

Cons:

Nada todo excelente

2026-05-26 via Nuitee
M
Massimo solo_traveller es
8
2026-05-26 via Nuitee
R
Rogers couple fr
7
Hôtel un peu négligé !!!!!
Pros:

Rien!!!!

Cons:

Le repas du restaurant de l’hôtel le soir , personnel pas à la hauteur ! Les plats pas très bon!!

2026-05-25 via Nuitee
F
Faizan Ashfaq couple es
10
2026-05-25 via Nuitee
M
MASAHIRO solo_traveller nl
8
Pros:

フロントのスタッフは親切では無いが朝食時のスタッフはフレンドリーで親切
壁にホンダレーシングチームのユニホームが飾ってあり尋ねたら詳しく説明してくれその背景までも知ることができた
朝食は絶対お勧め
綺麗に並べてあり清潔
特別な物は無いけれどオムレツを焼いてくれ私が毎日ルーティンに食べているいるベリー類があり感激
毎年200泊程旅をしているが朝食にベリー類があったホテルは初めて
部屋はメンテナンスが必要
剥がれや日々の掃除では取れない汚れが所々あった
事前に高層階を希望していたがチェックイン時には満室だから変更はできないといわれた
半分以上は空いていたのにそんな嘘をつかなくてもと残念
一階(二階)の部屋は窓を開けると通行人と道を挟んだ家の人と目が毎回合いあらら、、、
車が通る音も非常に気になる
夜中(0時頃)には毎日ゴミ回収の車の音で目が覚めた
また年に一度の水道?温泉?のメンテナンスと重なり水道が半日使えないとチェックイン時に知らされ予定が狂ってしまった
年に一度のメンテナンスなら事前に分かっていたはずで予約時に知らせるべき
残念なことが色々重なったけれど部屋にはバスタブ温泉に浸かれること、朝食が美味しいこと、また朝食時のスタッフに会うために再訪します

Cons:

スパが非常にショボい
タオルも部屋から持っていかなくてはならずロッカーも無い
ジャグジーはカルキの臭いが強く温泉に入っている感覚は無い

2026-05-25 via Nuitee
M
Marta solo_traveller es
10
2026-05-25 via Nuitee