Hotel Spa Termes Carlemany

Hotels
8.5 (2877 reviews)
Avenida Carlemany, 4. Escaldes - Engordany , Andorra la Vella , ad

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great amenities
Comfortable rooms
Good location
Cons:
Parking issues
Noise at night
Inconsistent room service

Categories

Cleanliness
8
Most reviews mention overall cleanliness as good, but some suggest areas for improvement.
Service
9
General sentiment is very positive, with many highlighting kindness and helpfulness from staff.
Location
8.5
Location is frequently praised for its proximity to attractions and overall convenience.
Room Quality
8.5
Rooms are often described as comfortable and well-appointed.
Amenities
9
Facilities are reported to be excellent, including spa and wellness offerings.
Value for Money
8
Mixed feelings expressed about value, but overall considered decent for the experience.
Food and Beverage
8.5
Food quality is generally praised, though some reviewers had minor complaints.
Overall Experience
8.5
Most guests express satisfaction with their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:29

Property Description

Luxurious Spa Facilities
Indulge in relaxation at our excellent spa facility with a hot tub, sauna, and Turkish bath. Rejuvenate your body and mind during your stay.

Charming Bedrooms and Hot Spring Water Baths
Experience comfort in our charming bedrooms equipped with modern amenities such as flat-screen TVs and air conditioning. Unwind in the hot spring water baths for the ultimate relaxation.

Dining and Recreation Options
Savor delicious meals at our on-site restaurant and socialize over drinks at the bar. Stay active in the fitness suite and pamper yourself with massages and treatments at the spa.

Book your stay at Hotel Spa Termes Carlemany for a perfect blend of luxury and relaxation.

Important information:

Please note that the outdoor pool is only open from June 20th to August 31st.

Please note that the parking is available subject to availability.

When booking half-board, please note that drinks are not included.

There is a surcharge for the spa of 2 EUR per person.

Please note that reservations of 5 or more rooms may have special conditions and that for reservations of 7 or more nights, different conditions may apply.

Please note that Room prices are calculated based on the number of people appearing in the reservation and not on their maximum occupancy. If more guests eventually stay, this will incur an additional fee.Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Sep 1, 2025 until Thu, Jun 18, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALV

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per stay when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2877 reviews
Cleanliness: 8
Service: 9
Location: 8.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8.5
M
Michelle couple us
8
The hotel was very nice and offered a wonderful breakfast.
Pros:

Spa robes, it was a very quaint place

Cons:

We didn’t have access to the spa

2026-03-14 via Nuitee
H
Hémeline couple re
10
2026-03-13 via Nuitee
I
Isaac couple es
7
2026-03-11 via Nuitee
E
Esteve Pimpinela couple es
9
2026-03-09 via Nuitee
M
Mary couple es
9
Increíble
Pros:

Es muy bonito y cómodo

Cons:

Me gusta todo

2026-03-09 via Nuitee
I
Irina couple es
9
2026-03-09 via Nuitee
M
Marcos couple es
8
Personal muy amable
Pros:

Si

2026-03-09 via Nuitee
L
lira couple es
8
2026-03-09 via Nuitee
M
Marcos couple es
10
2026-03-07 via Nuitee
L
lescova solo_traveller ie
10
2026-03-06 via Nuitee
B
bouam couple fr
1
2026-03-06 via Nuitee
J
Joanne solo_traveller gb
10
Andorra weekend break
Pros:

Friendly and helpful staff. Good location right by the river and not too far from the main town. The rooms were clean and warm

Cons:

There was nothing I didn't like.

2026-03-05 via Nuitee
S
SANDRA couple es
7
HOTEL CON SPA PARA DISFRUTAR Y PERSONAL AMABLE, PERO CON UN RESTAURANTE QUE DEJA MUCHO QUE DESEAR
Pros:

La chica de recepción fue super amable. Aparcamos en el parking de pago nada más llegar y al hacer el check in queríamos ir al spa, pero estaba todo ocupado. Cuando subimos a la habitación nos llamó enseguida para decirnos que otros clientes habían cancelado, así que pudimos disfrutar de ese rato de relax. La zona de aguas estaba muy bien. Además la ubicación es perfecta si la idea es ir a esquiar.

Cons:

El restaurante. Nos pareció de muy mala calidad en general, pero aun más teniendo en cuenta lo que pagamos. Ni los primeros (sopa andorrana i spaguettis) ni los segundos (pescados) nos parecieron nada aceptables, pero mi pareja y yo nunca nos quejamos, simplemente como clientes decides volver o no a un restaurante en concreto. No obstante, en esta ocasión creímos necesario avisarles de un plato en concreto que era de setas, porque nada más comer la primera la tuvimos que dejar en el plato del mal sabor que tenían, primero la probó mi pareja y después yo. Dejamos el plato entero, pero lo más gracioso es que con educación avisamos a la camarera de que las setas no estaban bien y que por favor las retiraran y volvió diciendo que el cocinero le había dicho que estaban recién cogidas (cuando ya no es época de setas), pero lo más increíble fue que la excusa que dieron es que las setas tienen este sabor y que es un plato típico de Andorra. Lo que desconocía la camarera es que somos de Catalunya y que siempre vamos a coger bolets y hemos comido muchísimos, por lo que precisamente les avisamos de que no estaban bien. Que dos personas no puedan ni comerse más de una seta del mal sabor que tenían es algo muy significaficativo, pero que te hagan sentir tonto como si las setas fueran típicas de Andorra ya es lamentable. Ambos al día siguiente tuvimos que ir al baño nada más empezar la mañana. Por supuesto nos cobraron la totalidad del plato aun y observando que estaba todo menos dos setas que nos "comimos".

2026-03-03 via Nuitee
G
GILLIAN couple es
10
Perfecto todo!
Pros:

Cogimos la habitación doble deluxe y sabíamos que nos gustaría pero nos acabó encantando!
Además el personal de recepción con el que tratamos (3-4 diferentes) eran todos encantadores, super resolutivos y atentos.
Y el desayuno genial, tenías para elegir entre algo sano y 'no tan sano' y todo buenísimo y de calidad... (que el zumo de naranja fuera natural y exprimido al momento hizo que le sumara puntos a mi estancia allí al momento jaja)

2026-03-03 via Nuitee
O
ojeda couple ad
9
2026-03-02 via Nuitee
C
Catalin-Daniel family_with_children fr
10
A wonderful stay combining comfort, relaxation, and great hospitality.
Pros:

We had an absolutely fantastic experience at this hotel. The location is superb, very close to Andorra La Vella, just a short walk from the heart of town. The room was very clean, comfortable, and spacious, with lovely views that added to the overall feeling of comfort. One of the highlights of our stay was the excellent restaurant, for both breakfast and dinner. What truly stood out was the staff, they were friendly, professional, and genuinely attentive. We would definitely return and highly recommend this hotel!

Cons:

Honestly, nothing significant. The stay was very enjoyable overall.

2026-03-02 via Nuitee
A
Adelino couple fr
9
2026-02-27 via Nuitee
V
Vadim couple es
9
2026-02-25 via Nuitee
A
Angelina Paz couple es
10
Hotel increíble
Pros:

Me gustó mucha la ubicación.

2026-02-24 via Nuitee
F
Francisco Manuel couple es
9
2026-02-23 via Nuitee