Hotel Neiva Plaza

Hotels
8.7 (340 reviews)
Calle 7 No 4-62 , Neiva , co

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Noise in some rooms
Restaurant prices are high

Categories

Cleanliness
7.94
Some guests mentioned the presence of dead cockroaches in the hallways and other cleanliness issues.
Service
9.41
Multiple reviews praised the staff for their friendly and accommodating nature.
Location
8.95
The location is central, although some concerns were raised about safety in surrounding areas.
Room Quality
8.4
Most reviews indicate comfortable and spacious rooms, though some mentioned issues like noise.
Amenities
8.93
Amenities mentioned positively, including the pool, jacuzzi, and parking.
Value for Money
8.39
Considered reasonable given quality, but some felt restaurant prices were a bit high.
Food and Beverage
8.44
Food quality received praise although breakfast options had some drawbacks.
Overall Experience
9.11
The hotel offers a pleasant experience with some areas for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:02

Property Description

Luxurious Accommodations
Experience the vibrant ambiance of Hotel Neiva Plaza with rooms adorned in bright décor, boasting ample natural light and elegant marble floors. Each room is equipped with modern amenities including a flat-screen TV, wardrobe, and a pristine private bathroom for your comfort and convenience.

Convenient Facilities
Indulge in a delicious meal at our onsite restaurant or stay active at the well-equipped fitness centre. Enjoy complimentary daily breakfast and stay connected with free Wi-Fi throughout the property. Additionally, take advantage of our bar services and convenient laundry facilities during your stay.

Prime Location
Located just a stone's throw away from the Jose Eustacio Convention Centre and a short drive from Benito Salas Airport, Hotel Neiva Plaza offers easy access to key attractions. Explore nearby dining options within a 5-minute walk and make the most of your visit to Neiva.

Book your stay at Hotel Neiva Plaza now and elevate your travel experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: NVA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 340 reviews
Cleanliness: 7.94
Service: 9.41
Location: 8.95
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 9.11
M
Maria Fernanda solo_traveller co
10
2025-10-17 via Nuitee
E
Elizabeth solo_traveller co
10
Excelente
Pros:

El personal y las instalaciones

2025-10-09 via Nuitee
J
JULIO ALBERTO solo_traveller co
10
I enjoy a lot my stay in this hotel, it is a very classic property very well maintained!
Pros:

It´s beautiful!

2025-10-03 via Nuitee
J
JUAN CARLOS solo_traveller co
9
excelente opción cuando se va por trabajo
Pros:

la calidad de la comida muy buena. buena ubicación. muy confortable

2025-09-30 via Nuitee
A
ALEJANDRO extended_group co
1
HORRIBLE
Pros:

Nada

Cons:

La habitación muy ruidosa y no me la cambiaron.

2025-09-28 via Nuitee
D
Diego Fernando couple co
9
Buen hotel para visitar Neiva
Pros:

Es un hotel central lo que me ayudó a movilizarme rápido hacia el lugar donde debía trabajar, aunque no es muy grande es acogedor y el personal es amabale.

Cons:

Cómo todo hotel los precios del restaurante un poco elevados aunque compensaba con una buena calidad de comida y en los pasillos vi cucarachas muertas.

2025-09-19 via Nuitee
P
Poveda solo_traveller co
9
Es una parte de la historia de Neiva
Pros:

Tradicional

2025-09-12 via Nuitee
P
Paolo couple it
9
Pros:

Disponibilità del personale per il check in anticipato.
Silenzio e pulizia.
Colazione veramente abbondante

2025-09-06 via Nuitee
P
Paola solo_traveller co
10
2025-09-02 via Nuitee
C
Carmen Cecilia family_with_children co
9
2025-09-02 via Nuitee
M
Monica solo_traveller co
7
Pros:

La atención del personal

Cons:

Las tomas eléctricas no sirven y los desagües de los baños tampoco

2025-08-29 via Nuitee
A
Andres Felipe solo_traveller co
9
2025-08-28 via Nuitee
J
Jason Martínez family_with_children co
9
Pros:

La ubicación para los clientes que tengo en Neiva fue estratégica.

Cons:

La seguridad en algunas calles de la zona, pero el hotel muy seguro.

2025-08-28 via Nuitee
L
LUIS FELIPE couple co
9
2025-08-26 via Nuitee
M
Maria Paula solo_traveller co
10
2025-08-25 via Nuitee
G
Gonzalo family_with_children cl
8
Excelente opcion precio/calidad
Pros:

Restaurant y ubicacion

Cons:

Mucho ruido en habitaciones que dan hacia la calle

2025-08-24 via Nuitee
B
Benoit couple fr
9
2025-08-23 via Nuitee
E
Elizabeth solo_traveller co
10
Excelente
Pros:

El personal y la comodidad

2025-08-21 via Nuitee
R
Rafael family_with_children co
10
Un excelente hotel
Pros:

Esmerada atención por parte de todo su personal

Cons:

En realidad todo me gustó

2025-08-21 via Nuitee
L
Liliana solo_traveller co
10
Pros:

Atención y las instalaciones

2025-08-21 via Nuitee