Residence Inn Chicago Downtown/Loop

Hotels
•
Residence Inn
9.2 (189 reviews)
11 S Lasalle St, Chicago, Illinois, 60603 , Chicago , US
1-312-223-8500

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Pets allowed

Facilities

Free breakfast
Fitness facilities
Fireplace in lobby
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Great breakfast
Cons:
One negative cleanliness comment

Categories

Cleanliness
8.44
Some mentions of cleanliness, but one review noted a stink.
Service
9.91
Multiple reviews praised the staff for being helpful and friendly.
Location
9.45
Positive mentions of great location and easy access to amenities.
Room Quality
8.9
Rooms were mostly described as clean, spacious, and comfortable.
Amenities
9.43
Reviews highlighted a variety of good amenities including breakfast and kitchenette.
Value for Money
8.39
Overall good value considering location and services offered.
Food and Beverage
9.44
Many guests enjoyed the breakfast options offered.
Overall Experience
9.61
Overall positive experiences were shared by most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:20

Property Description

Luxurious Amenities for Your Comfort
Indulge in the fitness center, garden views, and complimentary Wi-Fi. Relax by the lobby fireplace or explore the gift shops.

Delightful Dining and Drink Options
Savor meals at the on-site restaurant or grab a snack from the deli. Conclude your day with a refreshing drink at the bar/lounge.

Convenient Business and Events Facilities
Benefit from the business center, 13 meeting rooms, and 24-hour front desk. Self-parking is available. Book your stay at Residence Inn Chicago Downtown/Loop and embrace a blend of comfort and convenience!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Green Key Global

  • Pets

    Pet max weight (per pet) in lb is 50

See all policies

Location

Guest Reviews

9.2
Based on 189 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.45
Room Quality: 8.9
Amenities: 9.43
Value for Money: 8.39
Food and Beverage: 9.44
Overall Experience: 9.61
S
Sabrina
10
Pros:

Clean and comfortable room, welcoming and attentive staff, hot breakfast, great location!

2025-10-09 • via Nuitee
T
Tatiana N • partner
10
Pros:

I had such a wonderful stay! The staff were friendly and went out of their way to make sure everything was perfect. The room was spotless, beautifully decorated, and very comfortable. I really appreciated the attention to detail—from the cleanliness to the little touches that made it feel like home. The location was great, and the amenities were top-notch. I’ll definitely be coming back and recommending this hotel to friends and family.

2025-10-06 • via Nuitee
A
Ariane
8
Pros:

no shops very good breakfast

2025-10-04 • via Nuitee
F
Feona • family
10
Pros:

good dor families, breakfast is superb

2025-10-04 • via Nuitee
R
Richard J • partner
10
Pros:

Updated Room. Nice staff and good location.

2025-10-01 • via Nuitee
R
Richard J • partner
10
Pros:

Nice staff! Rooms were clean and updated! Great stay

2025-09-30 • via Nuitee
K
karen
10
Pros:

Family

2025-09-30 • via Nuitee
S
Stacie • family
10
Pros:

Weekend stay. Enjoyed our short visit.. the staff was very helpful and friendly.

2025-09-28 • via Nuitee
M
Marjorie
10
Pros:

Staff was friendly and good breakfast options

2025-09-25 • via Nuitee
O
Omar • family
10
Pros:

Amazing stay

2025-09-22 • via Nuitee
K
kristen anne • family
10
Pros:

Nice place. Nice staff. Nice bar. Nice room

2025-09-19 • via Nuitee
A
Aurora • family
10
Pros:

Location was great and the staff is lovely. Rooms were spacious and breakfast was good. Would definitely stay again.

2025-09-18 • via Nuitee
A
Angela • family
4
Pros:

It was stinky

2025-09-11 • via Nuitee
C
Cosmina
10
Pros:

Super clean and awesome breakfast?

2025-09-10 • via Nuitee
J
Jair
10
Pros:

Loved it and the receptionist was awesome

2025-09-08 • via Nuitee
M
Maxim
10
Pros:

good

2025-09-08 • via Nuitee
A
Anna
10
Pros:

Clean rooms and walkable area!

2025-09-07 • via Nuitee
P
Pamela • family
8
Pros:

Family friendly , with kitchenette and free buffet breakfast.

2025-09-05 • via Nuitee
D
Denise
10
Pros:

Super nice people can’t wait to stay again

2025-09-05 • via Nuitee
V
Verified traveler
6
Great hotel friendly staff
Pros:

Front desk was very polite and helpful in every way. However our room has a bad bathroom door that we couldn't shut all the way or else I had to lift it off track and un-wedge it.

2025-09-04 • via Nuitee