Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Daily cleaning
Cons:
Poor breakfast options
High prices compared to offerings
Cleanliness issues

Categories

Cleanliness
7.74
Some reviews noted cleanliness issues, including lack of towels and basic amenities.
Service
8.71
Service is generally rated positively, with some feedback on staff's attention at reception.
Location
9.25
The hotel's location is consistently praised as excellent and convenient.
Room Quality
8.2
Rooms received mixed reviews; some described them as basic but comfortable.
Amenities
7.73
Some amenities, particularly breakfast options, were reported as lacking.
Value for Money
7.19
Several reviews indicated that prices were high relative to the services provided.
Food and Beverage
7.24
Food, particularly breakfast, received negative feedback regarding quality and variety.
Overall Experience
8.71
Many guests reported a generally positive experience with room comfort and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 12:04

Property Description

Convenient Location
Belém Soft Hotel is strategically located near popular attractions such as the Basilica-Sanctuary of Our Lady of Nazareth and Ver-o-Peso Market, making it an ideal choice for travelers looking to explore the city.

Comfortable Rooms
Each room at Belém Soft Hotel is equipped with modern amenities including a TV, air conditioning, and a minibar. Guests can also enjoy stunning city views from the comfort of their room.

Excellent Services
Enjoy a hassle-free stay with 24-hour front desk assistance, luggage storage, and access to a spacious business center accommodating up to 800 people. Start your day right with a complimentary breakfast featuring a variety of fresh fruits, breads, and hot/cold drinks.

Experience the best of Belém at Belém Soft Hotel - book your stay now!

Important information:

Please note that breakfast is served from 06:30 to 10:00.

Please note that the parking lot is located 492 feet from the hotel.

Please note that for guests who arrive prior to check-in hours and/or leave after check-out hours, an additional full period rate will be charged, with no exceptions.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age, regardless their nationality, cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs. For non-Brazilian minors, such authorization must be validated by the Brazilian judicial authorities.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

The total price of reservation will be charged on the day of arrival.

Please note that in case of accommodations for pets, the property must be consulted in advance to receive pet rules.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: BEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs BRL 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 3089 reviews
Cleanliness: 7.74
Service: 8.71
Location: 9.25
Room Quality: 8.2
Amenities: 7.73
Value for Money: 7.19
Food and Beverage: 7.24
Overall Experience: 8.71
G
gilson marlon solo_traveller br
8
2026-04-25 via Nuitee
L
Leonardo solo_traveller br
9
Muito boa, funcionários muito educados e receptivos.
Cons:

O freegobar não ter nem água.

2026-04-25 via Nuitee
W
Wanessa solo_traveller br
10
Pros:

Tudo

Cons:

Nada

2026-04-24 via Nuitee
C
Carvalho couple br
9
Muito boa, tem que colocar a diaria como 24h
Pros:

Acústica muito boa e ambiente extremamente limpo, café da manhã bom e diverso

Cons:

Entra as 14 hrs e o check-out as 12h acho errado pois tem menos de 24 hrs a diária e tem vários e vários apartamento , e ter um cronograma para a limpeza

2026-04-24 via Nuitee
H
HEVERTON COTA couple br
8
A estadia foi muito boa de forma geral. Adoramos o hotel e a cidade.
Pros:

A localização muito boa, perto de tudo, muitas opções a pé. O café é muito bom, não gostei apenas que no salão possui poucas mesas para o café, No mais estou bem satisfeito com tudo.

Cons:

Achei os elevadores pequenos, e o salão do café poderia ter mais mesas com lugares, achei pouco e isso gera uma certa espera por lugar.

2026-04-24 via Nuitee
R
Robson solo_traveller br
8
Excelente localização, confortável, bom café da manhã
Pros:

Café da manhã muito bom, cama confortável, excelente localização.

Cons:

O refeitório onde era servido o café da manhã possuía pouquíssimas mesas, em horário de pico era péssimo, pois tinha que aguardar na fila de espera para usufruí-lo.
Sugestão: O hotel aumenta o número de mesas o que é perfeitamente possível dado o tamanho do salão ou entende o horário do café da manhã.

2026-04-24 via Nuitee
F
Francisco Lima solo_traveller br
9
Pros:

Localização excelente, próximo dos principais pontos turísticos (max. 15min de uber).Café da manhã bem diversificado, quarto sempre limpo e organizado. Próximo ao hotel tem farmácia, conveniência, café, açai, pizza Hut e Domino's, bares e restaurantes.

2026-04-23 via Nuitee
A
Anderson solo_traveller br
9
Pros:

A localização é excelente, o serviço de quarto também, faziam limpeza e trocavam as toalhas todos os dias.

Cons:

Não é que nao tenha gostado, mas o local onde é servido o café da manhã, pode melhorar no quesito mais mesas, dependendo do horário, você não encontra mesas disponíveis!

2026-04-23 via Nuitee
G
Guilherme couple br
9
2026-04-22 via Nuitee
R
Rose couple br
9
2026-04-22 via Nuitee
E
Eloise solo_traveller br
9
Pros:

Localização é boa. O pessoal também atende super bem.

Cons:

Banheiro sem exaustor.

2026-04-22 via Nuitee
R
Rachel Martens solo_traveller nl
10
2026-04-22 via Nuitee
E
Ednéa solo_traveller br
10
2026-04-22 via Nuitee
N
naianelima solo_traveller br
10
2026-04-22 via Nuitee
J
Jaclyn couple br
10
Excellent value hotel in a lovely area
Pros:

Staff are very friendly, and helpful. Our room was a decent size and very comfortable. The location is very good in an upmarket area which felt safe to stroll around even in the evenings, and close to supermarket/pharmacy/restaurants, etc. The breakfast buffet has good variety and everything we tried was tasty and fresh. A very pleasant, comfortable stay!

Cons:

The wifi signal in our room (on the 10th floor) was weak so we were not able to watch anything on the tv. Even on our phones the signal kept coming and going. The AC unit in the room above ours kept dripping onto our windowsill meaning we couldn't have our window fully open all the time and the dripping sound was a little annoying. When we arrived the bathroom had a musty, drainy smell but that soon dissipated once we opened the bathroom window and left it open for the duration of our stay.

2026-04-22 via Nuitee
E
Erb solo_traveller br
10
2026-04-21 via Nuitee
F
Ferreira solo_traveller br
10
2026-04-21 via Nuitee
S
Silvana couple br
9
Melhorou muito do que era antigamente
Pros:

De ter mais de 2 travesseiros. Só café da manhã e da localização.

Cons:

De não ter telefone no quarto.

2026-04-20 via Nuitee
A
Angela couple br
5
Não valeu o preço pago.
Pros:

Tamanho do banheiro e do quarto.

Cons:

Muito barulho ao abrir e fechar a porta do quarto, poucas mesas no café da manhã, mesas sujas, sem serviço de quarto, se recusaram a fornecer colcha extra

2026-04-19 via Nuitee
C
CABRAL solo_traveller br
10
2026-04-19 via Nuitee