Welcome Inn & Suites - Lyons

Hotels
Independent
5.8 (81 reviews)
3922 S Harlem Ave, Lyons, Illinois, 60534 , Lyons , US

Facilities

24-hour front desk
Smoke-free property
Free self parking
Upper floors accessible by stairs only

Review Highlights

Pros:
Easy check-in
Good local spot
Cons:
Dirty rooms
Poor service
Safety concerns

Categories

Cleanliness
4.3
Reviews indicated extremely dirty rooms, stains, and poor maintenance.
Service
6.3
Service reported as poor, with unresponsive front desk staff.
Location
5.3
The property is in a bad part of town, contributing to a negative experience.
Room Quality
4.3
Multiple reviews noted poor quality items like a rusty bathtub and cigarette burns.
Amenities
6.3
Limited amenities mentioned; some positive comments about parking.
Value for Money
8.3
Guests mentioned 'you get what you pay for', suggesting some awareness of pricing.
Food and Beverage
7.3
No substantial mentions, assumed standard for this hotel tier.
Overall Experience
4.3
Multiple reviews described the stay as unpleasant and regrettable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:49

Property Description

Convenient Location
Welcome to Welcome Inn & Suites - Lyons, conveniently situated within a 15-minute drive of United Center and Lake Michigan. Explore nearby attractions easily with the hotel's prime location.

Comfortable Accommodations
Feel at home in one of the 55 air-conditioned guestrooms, equipped with complimentary wireless internet access to keep you connected. Relax in rooms featuring bathrooms with bathtubs or showers, ensuring a comfortable stay.

Complimentary Amenities
Enjoy free self-parking onsite during your stay at Welcome Inn & Suites - Lyons. With weekly housekeeping services and a range of conveniences like phones, your comfort and convenience are our top priorities.

Book your stay now and experience the convenience and comfort of Welcome Inn & Suites - Lyons.

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

5.8
Based on 81 reviews
Cleanliness: 4.3
Service: 6.3
Location: 5.3
Room Quality: 4.3
Amenities: 6.3
Value for Money: 8.3
Food and Beverage: 7.3
Overall Experience: 4.3
H
Harvey partner
2
Pros:

Looked nothing like the pictures. Smelled terrible not even the spray provided helped. Lights did not even work. Only the lights on bed board.

2025-09-24 via Nuitee
J
John
4
Pros:

Run down. Limited parking. Limited amenities.

2025-09-22 via Nuitee
A
Allison partner
2
Pros:

The property was in a bad part of town and the quality of the room was poor. Tiny toilet, rusty bathtub and horrible tolietries

2025-09-18 via Nuitee
J
Johnny
2
Worst experience ever.
Pros:

Not a great place at all. Poor desk service, the girl at the desk was on her phone and it smelled like pee. We got to the room and it was disgusting, it reeked of cigarettes even though I never selected the room to be a smoking room. Trash was on the floor, lamp cover was missing, a handle for one of the dressers drawers was missing, bed sheets and blankets were not changed, dusty ceiling which looked like they weren’t cleaned for weeks/months, stains on the shower curtain, smelly bathroom, and a red stain on the bathroom doorway which looked like blood since nothing that was in the room was red or that was painted red. The rooms rented next door on each side were both playing loud music. It wasn’t the fact that the walls were thin, which they were, it sounded like full volume from each room. Would not come here again and definitely not recommending to anyone.

2025-09-14 via Nuitee
E
Emily
8
Pros:

N/a

2025-09-06 via Nuitee
T
Tracey
8
Pros:

easy check in and good local spot!

2025-09-03 via Nuitee
S
Scott
10
Northcoast
Pros:

It was a good stay for my weekend

2025-09-01 via Nuitee
F
Francesco
2
Sleezy Hotel
Pros:

This is not a 2 Star hotel. They literally rent rooms by the hour. The room smelled, the towels were not clean, the furniture falling apart, outlets didn’t work, creepy guests. Other than lots of parking, there were no good attributes.

2025-08-31 via Nuitee
M
Michael
2
Pros:

There was blood on the bathroom wall, the floors were slippery, everything was sticky, the air conditioner leaked water into the room.

2025-08-24 via Nuitee
T
Terrenette
6
Pros:

Alright not what it looks like on the app.

2025-08-03 via Nuitee
J
Juan
2
This is the worst hotel ever
Pros:

It was the most unpleasant stay there was no internet at all my cell phone didn’t work I’m the shower had a lime stone stain on it. The filing was cracked there were not safety lockes on the door to make sure it was safe. The ppl upstairs were playing loud music till 5am I called the office several times nobody answered. I went up there. Nobody was there overall the worst experience in hotel I’ve ever been to. I wish God would refund my money because it was so not worth my time or my money. I had a miserable stay not to mention at 4:30 in the afternoon yesterday cop showed up in my hotel room and open the door and they had the wrong room, but they were looking for somebody and clearly I was that person but the whole experience was bad and I want a refund.

2025-07-26 via Nuitee
M
Michael
2
Pros:

Water leaking in bathroom shower curtain old and carpet dirty and old never go there again

2025-07-25 via Nuitee
A
Allison family
2
Pros:

The room was extremely dirty with stains everywhere and cigarette burns on the blankets. No hot water. Supposed to be a non smoking establishment but they had ash trays available in the rooms and the neighbors were smoking so it would seep through the walls.

2025-07-21 via Nuitee
N
Natasha
4
Pros:

You get for what you pay for but housekeeping tried to come in room don’t know we was still in there. Had left over soap from last guest. And shower curtains was dirty.

2025-07-13 via Nuitee
J
James
4
Pros:

Floors where dirty had to tell them to get my garbage

2025-07-06 via Nuitee
Y
Yama family
6
Pros:

It was a place to stay not the worst not the best.

2025-07-02 via Nuitee
B
Bernadette
8
Pros:

Considering the price excellent value. Dated to 59s made me laugh 😂. Clean and we enjoyed our stay

2025-06-24 via Nuitee
C
Coddy
4
Pros:

It was decent

2025-06-21 via Nuitee
P
PATRICK partner
2
Pros:

Some kind of oil on the floors, turns your feet brown. False advertising, says romantic room lol omg. Ceiling coming down, bathroom door falling apart and hinges rusted out. Jacuzzi all dirty.
Gangbangers hanging out in parking lot. Noisy all night.
Tried to over charge. Couldn't cancel because booked online. Charged $170.00 and it wasn't even worth a 1 star.
Booked because of how advertised.
Seriously I am easy to please but this was gross.

2025-06-21 via Nuitee
A
Abstract partner
10
Pros:

They repeatedly made rebooking the same unit very convenient and easy

2025-06-16 via Nuitee