West Bay Lodge

Hotels
Independent
9.2 (180 reviews)
West Bay, carretera pamimentada #1, Roatan , Roatan , HN

Facilities

Free breakfast
Full-service spa
Guest education on local ecosystems and culture
Free WiFi
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Excellent amenities
Cons:
Windows needed replacing
Shower water pressure issues

Categories

Cleanliness
8.28
The condos were very clean and comfortable.
Service
9.75
Staff were very friendly and helpful, going above and beyond.
Location
9.29
Great location near the beach yet quiet.
Room Quality
9.24
Spacious rooms with full kitchens, perfect for families.
Amenities
9.27
Roof pool and snorkeling equipment available.
Value for Money
8.73
Great experience for the price, especially considering amenities.
Food and Beverage
9.28
Excellent breakfast options available.
Overall Experience
9.75
Wonderful stay, highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:24

Property Description

Luxurious Spa Services
Indulge in massages, body treatments, and facials at the full-service spa.

Gourmet Dining and Bar Lounge
Savor international cuisine at Kristis island cooking or enjoy a drink at the bar/lounge.

Comfortable Accommodations with Spectacular Views
Relax in one of the 9 guestrooms with amenities like private balconies, pillowtop beds, and flat-screen TVs.

Book your stay at West Bay Lodge today for a rejuvenating retreat near the beach!

Important information:

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RTB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9.2
Based on 180 reviews
Cleanliness: 8.28
Service: 9.75
Location: 9.29
Room Quality: 9.24
Amenities: 9.27
Value for Money: 8.73
Food and Beverage: 9.28
Overall Experience: 9.75
T
Tania family_with_children ch
8
Hôtel avec un beau jardin et des animaux ♥️
Pros:

- la piscine
- l’emplacement
- la propriétaire de l’hôtel est très gentille
- les animaux de l’hôtel ♥️
- notre bungalow était top

Cons:

- suivant les serveuses on ne se sentait pas bien accueilli au petit déjeuner, pas très aimable, trop brusque
- la qualité du petit déjeuner, peu de choix

2026-08-08 via Nuitee
L
Lopez family_with_children hn
4
Pros:

me gusto lo cerca que ae encuentra de la playa , justo atras de paradise hotel

Cons:

My experience at this hotel was very disappointing.

The facilities are not well maintained. The cabins are visibly worn down, and the rooms are very small, basically just enough space to sleep. My first impression of the bathroom was that the shower did not look clean, which immediately gave us a negative impression.

What really ruined our stay, however, was the attitude of the staff, especially in the restaurant. From the very first day, we felt as though serving us was a favor they were doing for us. At breakfast, which was included, the food was placed on our table carelessly, with no friendliness or attention to detail. The waitresses didn’t even greet us or say good morning. Their lack of courtesy and customer service was very noticeable.

The breakfast itself was also very poor. On the first morning, we were served pancakes that were of very low quality. After that experience, we chose not to have breakfast there again, even though it was included with our stay.

I definitely would not stay here again and would not recommend it to others.

Mi experiencia en este hotel fue muy decepcionante.

Las instalaciones no tienen el mejor mantenimiento. Las cabañas se ven bastante deterioradas y el espacio es muy reducido, prácticamente solo para dormir. Mi primera impresión al entrar al baño fue que la ducha no se veía limpia, lo que no generó una buena sensación desde el inicio.

Sin embargo, lo que realmente arruinó nuestra estadía fue la atención del personal, especialmente en el restaurante. Desde el primer día sentimos que atendernos era un favor que nos estaban haciendo. En el desayuno, que estaba incluido, nos dejaban los platos sobre la mesa de manera descuidada, sin amabilidad y sin siquiera saludar o dar los buenos días. La falta de cortesía y de servicio al cliente fue muy evidente.

El desayuno también fue muy deficiente.

2026-08-06 via Nuitee
M
Marisol family_with_children us
10
Pros:

Las instalaciones y que está cerca de la playa❤️😍

2026-07-21 via Nuitee
N
Nancy couple us
10
Island vibe hotel with all the amenities you need
Pros:

We like the laid back tropical vibe. Our unit had a stove and even an oven. The kitchen was well equipped with everything you need. I liked the animals on the property, two turtles ponds a bunny, two parrots, a cat and a dog and cute island agouti’s chasing each other around the property. We had massages at their spa and I got a mani pedi. The services were excellent. Most of all, the staff was very attentive to our needs and they all worked together to make our stay enjoyable. And hats off to the chef who made our delicious breakfasts every day. We were only booked here for 4 nights but stayed for 8 nights. It is also very easy and convenient walk to the beach!

Cons:

Nothing

2026-06-22 via Nuitee
S
Shirley couple nz
10
Excellent
Pros:

Its location was so central, staff very helpful. Excellent breakfast and restaurant and beauty salon on site.

2026-05-20 via Nuitee
O
Ola solo_traveller se
8
Great location a few minutes walk from West Bay Beach
Pros:

Great location a few minutes walk to the beach and with a convenience store and coffee shop right across the street. Lush and nice garden. They provided convienent airport pick-up and drop-off (25 USD one way). They provided complimentary laundry service (I believe for guests that stayed 5+ days), which was very much appreciated! Pleasant staff.

Cons:

The wifi didn't really work the first days, but they seemed to fix it and it worked the remainder of the stay. It would be nice with a lamp at the bed, so that you didn't have to get out of bed to turn on the light.

2026-05-13 via Nuitee
V
Vanessa couple fr
7
2026-05-04 via Nuitee
family_with_children ca
10
2026-04-25 via Nuitee
H
Heather couple ca
8
2026-04-13 via Nuitee
M
Madrid García extended_group hn
9
Pros:

La ubicación, las instalaciones, que incluye desayuno y los precios

Cons:

Qué el área de la piscina en la noche se mira muy oscura

2026-04-12 via Nuitee
J
Juan family_with_children gt
9
Exelente
Pros:

El desayuno hay que mejorar la ubicacion exelente

Cons:

Todo bien

2026-04-05 via Nuitee
D
Dwld solo_traveller ch
4
Don't stay there if you need a good reliable WIFI !!!
Pros:

The room was big, with a fully equipped kitchen including microwawe, electric cooking stuff, coffee machine and microwave
It was very clean and quiet. The setting of the hotel in a kind-of tropical garden looks great. Several pets such as cat, dog, parrots and "unfortunately" a rabbit in a cage + turtles in small pond. Location is also great since not a direct beach side (noisy and crowded) but 5 min walk away. So it's very calm

Cons:

Several issues ruined my stay here...their WIFI is absoulely lousy and not working well at all. This was a MUST for me to have good reliable WIFI and they even confirmed by e-mail they have reliable one...this was NOT TRUE and during all my stay I lost much time trying to connect to my professional mails and other stuff. It was actually the WORST WIFI I had during my Central America trip (25 days). I have reported this to the reception, and they said they would "restart" everything, but nothing improved. The pool is much smaller than expected with very cold water. The breakfast is limited to 2 options every day, which is not enough to my opinion. They should go for "à la carte" menu. I was supposed to have my fridge filled up with soft drinks (USD 2) but it was not despite 1 reminder, had to buy myself drinks from outside.
Last but not least Uber being not present in Roatan they overcharge you 25 USD each way from airport to hotel. It's offered when you stay 5 days or longer.
Roatan / West Bay is heavily overcharged for all activities, so the hotel is.

2026-04-05 via Nuitee
M
Marvin Daniel extended_group hn
9
2026-04-04 via Nuitee
K
Kimmo couple fi
9
Erittäin hyvä.
Pros:

Paikassa pieni eläintarha. On kilpikonnia, kaneja ja papukaijoja.

Cons:

Joutuu hiukan kapuamaan huoneisiin.

2026-04-04 via Nuitee
J
Joe couple us
10
Great location in prime spot
Pros:

Great location. Clean and comfortable. Staff was friendly. Recommended

2026-03-22 via Nuitee
G
giedre couple lt
8
Gerai
Pros:

Jauki vieta, netoli nuo papludymio. Namelyje yra viskas kas reikalinga. Labai maloni seimininke, leido ilgiau pabuti teritorijoje iki skrydzio.

Cons:

Labai daug dulkiu. Taip, oras vejuotas, bet per 9 naktis kambario niekas nevale. Teisybes delei pasakysiu, kad 2 dienis pries isvykstant, per pusrycius paklause ar nieko netruksta kambaryje. Terasa 6 namelio buvo visa dulkese, taip pat neimanoma ten sedeti del salia esancio pastato kondicionieriu triuksmo. Pusryciu metu atitraukus kede, jos taip pat buvo visos dulkese( salia kelias ir statybos, bet higienos galetu daugiau buti)

2026-03-20 via Nuitee
L
Lanza family_with_children it
4
2026-03-19 via Nuitee
K
Kristin solo_traveller us
8
2026-03-11 via Nuitee
D
Diane couple ca
10
Great staff. Great food. Loved having coffee early mornings right by the sea
Pros:

The location. Right on the water

Cons:

Nothing

2026-02-12 via Nuitee
I
Ivo couple mk
10
It’s worth the money. I don’t think you’ll get a better accommodation in West Bay for this money.
Pros:

Rooms are huge and clean. Very spacious rooms and comfy beds. Location is great, very close to the beach.

Cons:

Nothing.

2026-01-28 via Nuitee