Pearl Continental Hotel, Lahore

Hotels
8.8 (2005 reviews)
Shahrah-e-Quaid-e-Azam, The Mall , Lahore , pk

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Old furniture

Categories

Cleanliness
7.89
Multiple reviews indicated poor cleanliness and outdated conditions in rooms.
Service
9.66
Staff were often described as nice and helpful, but several complaints about reception service were noted.
Location
10
Location is central and convenient, receiving positive remarks.
Room Quality
7.4
Rooms are described as outdated with old furniture and poor conditions.
Amenities
9.85
Some amenities were appreciated, though many were reported missing or outdated.
Value for Money
8.88
Value is questioned due to outdated facilities not meeting expectations of a 5-star hotel.
Food and Beverage
7.84
Food quality received criticism, especially at specific dining locations.
Overall Experience
8.89
Overall experience was mixed with some positive remarks but heavy criticism of service and facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:59

Property Description

Luxurious Accommodation with Stunning Views
Experience 5-star luxury at Pearl Continental Hotel Lahore, where each well-decorated room offers breathtaking views through floor-to-ceiling windows. Enjoy modern amenities like free Wi-Fi, air conditioning, and flat-screen TVs, ensuring a comfortable stay.

Diverse Dining Options
Indulge in a culinary journey at our various on-site restaurants offering Japanese, Mongolian, Continental, Chinese, BBQ, and Italian cuisines. Savor delicious meals at Sakura, Dumpukht, Marco Polo, Taipan, Bukhara, and Covo, or unwind at Nadia Tea Lounge and Cafe Latte for a relaxing experience.

Relaxation and Convenience
Take a dip in the outdoor pool, work out at the fitness center, or rejuvenate at the sauna and steam bath. With free transfers to the airport, a business center, and tour desk services, we ensure a seamless and enjoyable stay for all our guests.

Book your stay now at Pearl Continental Hotel Lahore for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for US$10 per person per night when using an existing bed.
    People no matter the age stay for US$13 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 2005 reviews
Cleanliness: 7.89
Service: 9.66
Location: 10
Room Quality: 7.4
Amenities: 9.85
Value for Money: 8.88
Food and Beverage: 7.84
Overall Experience: 8.89
H
humaishrats • Family
10
Room cleaning
Pros:

Nice Mohammad arsalan a very good person

2026-07-11 • via Tripadvisor
M
Muhammed • couple • pk
10
2026-07-11 • via Nuitee
S
Syed • solo_traveller • us
1
Pros:

Very poorly maintained smelling bad

2026-07-10 • via Nuitee
F
Farman • couple • ae
10
2026-07-10 • via Nuitee
M
Mian • couple • pk
10
2026-07-10 • via Nuitee
J
Junaid_khan12 • Business • Chicago, Illinois
4
Very disappointed this time
Pros:

Dear Management,
PC Hotel has always been my first choice whenever I visit Pakistan because of its excellent hospitality. However, during my recent one-week stay, I was disappointed by the lack of the warm welcome and farewell that I have always experienced in the past.
No one received me on arrival or saw me off at departure. During my stay, I went in and out of the hotel several times for shopping, but none of the gate staff offered help with my luggage or shopping bags.
These small gestures of welcoming guests with a smile and offering assistance reflect our culture and are part of what made PC Hotel special. I hope you will look into this and maintain the high standard of hospitality that guests have always appreciated.
Thank you for your attention.

2026-07-09 • via Tripadvisor
D
Dr • solo_traveller • pk
1
Cons:

Old school interior.
Very bad room service

2026-07-09 • via Nuitee
F
Fayyaz • solo_traveller • pk
8
2026-07-09 • via Nuitee
M
Mian Awais Aslam • solo_traveller • pk
10
Pros:

View from from and services

2026-07-09 • via Nuitee
J
Jaffar • couple • pk
6
2026-07-09 • via Nuitee
M
Muhammad • couple • pk
3
2026-07-08 • via Nuitee
L
Laila Iram • couple • gb
2
Horrible experience.
Pros:

The property was beautiful and it has alot of facility.

Cons:

The property is managed horrible the whole experience was bad. checked in at 10pm they couldn’t find the booking on booking.com I don’t know if there system is slow. Waiting an hour for the room. Checked into the first room at 11pm Netflix was working was told they won’t work at the hotel anyways we moved rooms Netflix was working but ac wasn’t working the guy came out to fix it at 12:30pm, it didn’t kool the room at all. At 2pm I asked for a floor fan. And 3pm we was fustrated as they relised an hour later they have no floor fan and we needed to move again soo we packed again for the second time and moved rooms again. We put that’s behind us. The next morning bearing in mind we went to sleep after 4 the cleaners keep knocking the door from 10am. Anyways at 11:20 we asked the cleaner for some fruit and some water as we had non of this in our room. At 12 I called downstairs three times I called downstairs as my husband is diabetic. And needed something to eat. At 1:30 we went downstairs, with no fruit been delivered. I complained to the lady manager working until 5pm on the 7th of July she took notes and said will get back to us. On our return at 8, no message was left and the staff didn’t know anything, they couldn’t figure out who the manager was. Anyways he complained again. To riasat and said all we needed was acknowledgment and an apology. Anyways he did get send the fruit we originally asked for at 11am at 11pm. The staff doesn’t communicate with each other or are sympathetic at all.
I would not stay here again.

2026-07-08 • via Nuitee
M
Muhammad Babar Bashir • solo_traveller • pk
10
2026-07-08 • via Nuitee
Y
Yasir • couple • pk
9
2026-07-08 • via Nuitee
M
Muhammad Aziz • couple • gb
8
2026-07-07 • via Nuitee
A
Assad • couple • ae
7
2026-07-05 • via Nuitee
U
Usama • couple • pk
4
2026-07-04 • via Nuitee
A
Aftab Ali • couple • pk
7
2026-07-04 • via Nuitee
Y
Y9937EIsalmana • Business
10
Pleasantly impressed with the customer service
Pros:

It was heavy rain in Lahore when I arrived. I was in a fix how to get out and I saw PC hotel office at the airport. I went there and met Mr Aon Abbas who is the Assistant Protocol Officer at the airport desk of PC hotel. I ask him to arrange a drop to the hotel though he had no advise from the hotel for my pick up but he help arrange my drop off I was thoroughly impressed with the way he managed everything for me. This attitude is a true testament of hospitality of PC hotel staff and the organization culture a whole lot more.

2026-07-03 • via Tripadvisor
A
Aamir • solo_traveller • pk
9
Pros:

The behavior of the staff.
The receptionists at the front office were all polite , forthcoming and professional.

Cons:

Too many less shops, and lesser food menu at Marco Polo.
Air conditioning vents can be improved

2026-07-03 • via Nuitee