Pearl Continental Hotel, Lahore

Hotels
8.8 (2115 reviews)
Shahrah-e-Quaid-e-Azam, The Mall , Lahore , PK

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Old furniture

Categories

Cleanliness
7.89
Multiple reviews indicated poor cleanliness and outdated conditions in rooms.
Service
9.66
Staff were often described as nice and helpful, but several complaints about reception service were noted.
Location
10
Location is central and convenient, receiving positive remarks.
Room Quality
7.4
Rooms are described as outdated with old furniture and poor conditions.
Amenities
9.85
Some amenities were appreciated, though many were reported missing or outdated.
Value for Money
8.88
Value is questioned due to outdated facilities not meeting expectations of a 5-star hotel.
Food and Beverage
7.84
Food quality received criticism, especially at specific dining locations.
Overall Experience
8.89
Overall experience was mixed with some positive remarks but heavy criticism of service and facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:59

Property Description

Luxurious Accommodation with Stunning Views
Experience 5-star luxury at Pearl Continental Hotel Lahore, where each well-decorated room offers breathtaking views through floor-to-ceiling windows. Enjoy modern amenities like free Wi-Fi, air conditioning, and flat-screen TVs, ensuring a comfortable stay.

Diverse Dining Options
Indulge in a culinary journey at our various on-site restaurants offering Japanese, Mongolian, Continental, Chinese, BBQ, and Italian cuisines. Savor delicious meals at Sakura, Dumpukht, Marco Polo, Taipan, Bukhara, and Covo, or unwind at Nadia Tea Lounge and Cafe Latte for a relaxing experience.

Relaxation and Convenience
Take a dip in the outdoor pool, work out at the fitness center, or rejuvenate at the sauna and steam bath. With free transfers to the airport, a business center, and tour desk services, we ensure a seamless and enjoyable stay for all our guests.

Book your stay now at Pearl Continental Hotel Lahore for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHE

Location

Guest Reviews

8.8
Based on 2115 reviews
Cleanliness: 7.89
Service: 9.66
Location: 10
Room Quality: 7.4
Amenities: 9.85
Value for Money: 8.88
Food and Beverage: 7.84
Overall Experience: 8.89
W
Waqar • couple • pk
1
Don’t recommend for family stay
Pros:

Nothing

Cons:

Nothing clean

2026-10-24 • via Nuitee
H
Hafsa Ishtiaq • couple • gb
9
2026-10-23 • via Nuitee
A
Arslan • solo_traveller • pk
1
Never again shall I make this mistake !
Pros:

Nothing much - the food outlets were nice . That’s about it .

Cons:

Everything - from the start to the end it was absolute distasteful - hair found in the shower - broken sliding doors - missing amenities - key cards won’t work - staff were the only consolation - overall I would rather sleep in a ditch than stay there again .

2026-10-23 • via Nuitee
S
Shahrukh • family_with_children • pk
3
60/100
Pros:

Lobby was just awesome.

Cons:

Rooms, carpets were dirty and smelly. Mattress was not fit on bed. specially those carpets all over need to change.

2026-10-22 • via Nuitee
A
Ahsan • solo_traveller • pk
8
2026-10-22 • via Nuitee
S
Saad Ahmed • couple • pk
10
Excellent memorable stay at PC
Pros:

Everything was up to the mark

Cons:

Nothing as such..

2026-10-22 • via Nuitee
K
Kleber • couple • es
8
2026-10-22 • via Nuitee
M
Muhammad Samroz • couple • pk
10
2026-10-22 • via Nuitee
M
Mariam • couple • gb
10
Great concierge service
Pros:

The hotel is super grand and the lobby is amazing! The staff are really attentive and friendly

Cons:

The rooms are highly dated, and more on the older side. We had to switch rooms due to cleanliness, which the staff were happy to do right away

2026-10-19 • via Nuitee
A
Asim • family_with_children • gb
5
2026-10-19 • via Nuitee
A
Ahsan • couple • pk
10
2026-10-18 • via Nuitee
A
Alessandro • solo_traveller • it
9
Pros:

Accoglienza al top. Personale preparato e disponibile. Colazione molto varia e di buonissima qualità.

2026-10-17 • via Nuitee
R
Riaz Ahmad • couple • dk
10
2026-10-16 • via Nuitee
R
Rahat • extended_group • gb
6
Would recommend and if they revamp the hotel and update it to 2026 standards it would be the best hotel in Pakistan!
Pros:

Very nice but outdated - I like the vibe of the old school vibe but they should do a revamp esp considering they are such a popular and high brand in lahore. Staff in every sector were very helpful and friendly and accommodating .

Cons:

Old and dusty - hair dryer for example looked like from the 70s and bath tub was stained (the cleaning team were great)

2026-10-15 • via Nuitee
M
Mirza Ather • couple • gb
1
2026-10-14 • via Nuitee
H
Hammad • couple • pk
10
Pros:

All Excellent

Cons:

Nothing

2026-10-14 • via Nuitee
B
Bilal • extended_group • gb
8
Pros:

Amazing stay, Staff were amazing, special thanks to Asfand.

2026-10-13 • via Nuitee
A
Ahmed • couple • gb
1
Avoid
Pros:

Location

Cons:

The hotel is aged and outdated, and in my opinion, it does not meet the standards expected of a five star hotel. The facilities, overall condition and quality of the property need significant improvement to justify its five star classification.

2026-10-13 • via Nuitee
N
Nicola • extended_group • it
1
Da evitare al 100%
Pros:

Posizione e una buona parte del personale si impegna per sopperire alle innumerevoli mancanze.

Cons:

Abbiamo prenotato una stanza superior, con foto della stanza presenti su booking che mostrano camere nuove, bagno nuovi. Siamo arrivati e ci assegnano una camera (in upgrade falso) vecchissima, deluxe, tralaltro doppia e non adatta per ospitare 3 persone. La terza persona viene detta accomodare in terra con un materassino, in un 5 stelle???
Scendiamo in reception e ci dicono che quella camera praticamente non esiste perché le superior non sono rinnovate, e quindi non si sa quale parte dell’albergo è rinnovata e quale no. Noi abbiamo soggiornato una notte in questa e 7 notti in altre sue stanze. Solo là Business Suite era rinnovata ma anche quella categoria non sono tutte rinnovate.

Tralasciando la falsa pubblicità fatta online, camere vecchie, sporchissime, la moquette è piena di polvere e batuffoli di polvere, mobiletti distrutti. Macchie ovunque. Bagno sporchissimo con vasca ricca di chiazze. Condizioni igieniche pessime.

In reception ti ridono in faccia quando c’è un problema: l’abbiamo segnalato e nulla è stato rislto

Struttura anche all’esterno fatiscente, per non parlare della piscina, per 3/4 del mio soggiorno era sporchissima non si vedeva il fondo. In europa una cosa così porterebbe alla chiusura definitiva dell’albergo.

Nessuno che si sia mai scusato, soggiorno veramente pessimo, sconsiglio a ogni persona europea e non di soggiornare qui.

2026-10-13 • via Nuitee
A
Ahsan • solo_traveller • pk
8
2026-10-12 • via Nuitee