Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Exceptional service
Clean and spacious rooms
Cons:
Inconsistent staff hospitality
Some amenities not well-maintained

Categories

Cleanliness
8.74
Some reviews highlighted issues with cleanliness in specific details, impacting the score.
Service
9.99
Overall positive experiences with staff noted, although there were mentions of inconsistencies.
Location
9.75
Described as central and convenient, contributing positively to the stay.
Room Quality
9.7
Rooms were spacious, modern, and noted for being very clean.
Amenities
9.73
Facilities praised, though some areas noted needing improvement.
Value for Money
9.69
Overall perception of value matches the high standard of the hotel.
Food and Beverage
9.24
Food quality positively mentioned, but some criticisms regarding menu offerings.
Overall Experience
9.99
Highly positive experiences noted, with a willingness to return expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 03:13

Property Description

Luxurious Accommodations
Indulge in elegantly appointed guestrooms with walk-in wardrobes, rain showers, and premium amenities at the Shangri-La Hotel in Bangalore.

Exceptional Dining Options
Savor the flavors of Italy, Japan, China, and India at the award-winning restaurants, complemented by a rooftop bar & lounge for a perfect evening.

Wellness and Relaxation
Unwind at the state-of-the-art gym with top-notch equipment, or pamper yourself at CHI, The Spa with rejuvenating treatments inspired by the legend of Shangri-La.

Experience luxury and comfort at Shangri-La Hotel, Bengaluru. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BLR

Location

Guest Reviews

9.6
Based on 911 reviews
Cleanliness: 8.74
Service: 9.99
Location: 9.75
Room Quality: 9.7
Amenities: 9.73
Value for Money: 9.69
Food and Beverage: 9.24
Overall Experience: 9.99
J
Jose • solo_traveller • es
10
2026-08-29 • via Nuitee
S
Suresh • couple • in
1
The front office desk staff are irresponsible and they don’t know how to treat customers.
2026-08-26 • via Nuitee
0
001Celia • Couples • London, England
10
A Super City Hotel
Pros:

We has a very comfortable three night stay in a club room at the Shangri-La Bengaluru with two areas becoming a real highlight.

The first was access to the Horizon Club Lounge lead by Amit - a true professional working and leading a very capable team. The lounge gave us all we needed; breakfast in the lounge was more than plenty (we did look at the main breakfast area and - while the spread was extensive - we preferred the sanctuary and personal service of the lounge). Furthermore, the evening cocktails and canapes were exceptional with a wide choice of drinks and food (far more than just a few 'snacks'). We loved spending time in a lounge that was spacious and so well run.

Our second highlight was access to the pool; finding a 25m pool in the city is a dream and this pool is really well maintained with great opening hours (opens at 6am so perfect for lengths before sight seeing). That said, although long, it is quite narrow (4 people swimming lengths is a squeeze) so be prepared to breathe in and share, especially on week days!

We think this hotel is a great choice if staying in Bengaluru and we would happily return - especially to the Horizon lounge and pool - if we find ourselves in this part of India again.

Thank you everyone , Celia and David

2026-08-24 • via Tripadvisor
A
Abhinav • solo_traveller • in
10
2026-08-24 • via Nuitee
V
Varghese • solo_traveller • be
10
2026-08-21 • via Nuitee
C
Caroline • solo_traveller • fr
9
2026-08-14 • via Nuitee
N
Nayeem • couple • in
8
2026-08-13 • via Nuitee
L
Lionel • solo_traveller • fr
9
Pros:

Trés haut niveau qualitatif avec un belle décoration

2026-08-12 • via Nuitee
V
V. Ramasawmy • solo_traveller • mu
9
Very Good hotel
Pros:

I liked nearly everything. The staff were most of them wonderful and helpful. Food was very good. Transport services were also good.

Cons:

One staff from the Italian restaurant, a girl, was like not really happy to see clients. No smile and no welcoming qualities, compared to the other staff in that restaurant who were very nice.

2026-08-11 • via Nuitee
B
Bakheet • couple • sa
8
2026-08-10 • via Nuitee
M
MESHAL • extended_group • in
10
2026-08-10 • via Nuitee
D
Dhanya • couple • in
8
2026-08-09 • via Nuitee
D
Deepa • couple • in
4
Bit Disappointed. I probably expected more as this was my first stay at Shangarila.
Pros:

Nothing Exceptional. Its does have most of what you expect in a 5 star hotel

Cons:

The most disappointing was the overall service quality. Either the staff is all new or undertrained. The kind of service that we normally see in Indian 5 star hotels was missing. This I am saying across sections.

2026-08-03 • via Nuitee
H
Harshit • solo_traveller • in
8
2026-08-03 • via Nuitee
J
johnchv • Business • Spring, Texas
10
Awesome!
Pros:

What can I say.. Shantrice-la never disappoints. The property is in an great
Location with easy access to the airport and downtown. It is clean and well kept.

Rooms well maintained and everything worked. Cannot tell you how many hotels I stay in where stuff does not work.. not here.

It has a massive real gym! Nice pool and the breakfast buffet is massive. There are other restaurants and was told the Chinese restaurants really good

Only thing to call out is that the front desk guy at check was not engaged and has a hard time understanding him.

I will stay here again.

2026-07-24 • via Tripadvisor
S
Sinu • couple • in
10
Awesome
Pros:

Cleanliness , hospitality and spread of buffet

2026-07-22 • via Nuitee
H
Ha Phuong Ha • couple • us
10
2026-07-21 • via Nuitee
R
Rohith • family_with_children • ae
6
Pros:

Location of the property was of great help to us and staff were very friendly , helpful and courteous.

Cons:

Property can be modernized within the room

2026-07-21 • via Nuitee
S
Sarvottam Kini • solo_traveller • in
10
2026-07-20 • via Nuitee
R
Rebecca • solo_traveller • gb
10
Amazing hotel, staff amazing from restaurant manager to staff outside hotel. Loved the pool area and restaurants
Pros:

The best hotel I have ever stayed at! Amazing building and staff. Room amazing with amazing views

Cons:

The only thing I would save is the food and drink was very pricey but amazing

2026-07-19 • via Nuitee