Hotel Pension Suzanne

Hotels
9 (3042 reviews)
Walfischgasse 4 , Vienna , at

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good value for money
Cons:
Small rooms
Minor cleanliness issues

Categories

Cleanliness
8.39
Some reviews mention old furniture and minor cleanliness issues.
Service
9.86
The staff is described as very friendly and helpful.
Location
9.9
Multiple reviews highlight the excellent and central location.
Room Quality
8.35
Some reviews mention small room sizes and limited amenities.
Amenities
8.38
Basic amenities provided, but some guests mentioned limited features.
Value for Money
8.84
Generally considered good value, despite minor issues.
Food and Beverage
8.89
No concerns mentioned, standard quality for this hotel tier.
Overall Experience
9.36
Overall positive experience with many returning guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:05

Property Description

Antique Charm and Modern Comfort

Convenient Location
Situated just a short stroll from Saint Stephen's Cathedral and the Karlsplatz Underground Station, Pension Suzanne provides easy access to Vienna's top attractions and transportation hubs.

Home-like Comfort
With units adorned with antique furniture, modern amenities like free Wi-Fi and kitchenettes in studios, Pension Suzanne offers a cozy and comfortable stay for guests looking to experience Vienna like a local.

Central Convenience
Enjoy a hearty breakfast in the on-site breakfast room before exploring the nearby Kärntner Straße Shopping Street, Vienna State Opera, and other cultural landmarks just steps away.

Book your stay at Pension Suzanne now for a delightful Viennese experience!

Important information:

Please note that the reception is only open until 22:00. Check-in is not possible after that.

When booking 4 rooms or more, different policies will apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 3042 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.9
Room Quality: 8.35
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
V
Vlad • solo_traveller • ua
10
2026-07-11 • via Nuitee
D
Diane • extended_group • au
10
2026-07-11 • via Nuitee
D
Diane • extended_group • au
10
2026-07-11 • via Nuitee
M
MIYO • solo_traveller • jp
7
2026-07-10 • via Nuitee
E
Emre • family_with_children • tr
10
Pros:

Herşey için teşekkürler. Konumu opera bınası ve merkeze yakın olması çok iyi. Tavsiye edilir.

Cons:

Yok

2026-07-10 • via Nuitee
N
Natalia • couple • ru
10
Pros:

Расположение в самом центре: Опера была буквально за углом и до практически любой достопримечательности можно было добраться пешком, рядом метро и остановки общественного транспорта. Персонал очень дружелюбный. В номере были кофемашина с капсулами и сливками, кондиционер, сейф.

Cons:

В ванной зеркало висело очень высоко - с ростом 163 см я видела себя буквально по нос. Фен очень слабый. Также номер оказался достаточно тесным, по фото не создалось такого впечатления. Кажется, что цена несколько завышена, несмотря на удобное расположение.

2026-07-09 • via Nuitee
G
Guillaume • family_with_children • us
9
Our kids loved it!
2026-07-09 • via Nuitee
R
Raffaele • family_with_children • it
8
2026-07-09 • via Nuitee
D
Del Vecchio • family_with_children • it
8
2026-07-09 • via Nuitee
D
Danielle • solo_traveller • nl
8
Pros:

Locatie, schoon en comfortabel

2026-07-09 • via Nuitee
O
Olga • solo_traveller • uz
10
2026-07-08 • via Nuitee
B
Brian • solo_traveller • gb
8
2026-07-08 • via Nuitee
S
Sabine • solo_traveller • de
8
Alles prima.
Pros:

Lage, Freundlichkeit an der Rezeption

Cons:

Nächstes Mal würden wir uns für ein etwas größeres Zimmer entscheiden, aber durchaus wieder für die Pension.

2026-07-07 • via Nuitee
M
Marko • family_with_children • hr
10
2026-07-07 • via Nuitee
C
Corbo • solo_traveller • it
9
Pros:

Posizione centralissima, camera pulita, staff cordiale e sempre disponibile! Per la colazione è stato utile avere Anker praticamente sotto il palazzo della pensione, ma a pochi metri c'erano comunque Starbucks o il caffè Sacher. Soggiorno perfetto per un weekend a Vienna!

Cons:

Ho valutato 9 e non 10 solo per la mancanza di una presa vicino il letto e per l'assenzs del minifrigo in camera. Sono però piccoli accorgimenti ai quali ci si può facilmente adattare. Ripeto...weekend andato molto bene!

2026-07-07 • via Nuitee
C
CHE • couple • tw
9
Pros:

絕佳地點！櫃台人員親切！

Cons:

剛好遇到37度熱浪，有移動式冷氣吹了會涼，只是冷氣很大聲，淺眠的人要戴耳塞，不過總比沒冷氣好

2026-07-06 • via Nuitee
D
davide • extended_group • it
10
-
Pros:

.
posizione centralissima

Cons:

frigo in camera può essere utile

2026-07-06 • via Nuitee
S
SANDRA CECILIA • family_with_children • ar
9
Pros:

La ubicación y la limpieza.

2026-07-06 • via Nuitee
J
Jozef • family_with_children • sk
10
Pros:

Room was perfectly clean, great location of Hotel Pension Suzanne. Staff on the reception really helpful. We can just recommend.

2026-07-05 • via Nuitee
F
Fatma • family_with_children • tr
9
Viyana da çok iyi bir tatil geçirdik. Özellikle çocuklu aileler için çok iyi bir konumu var. Ve çok güvenli
Pros:

Temizlik çok iyiydi. Her gün havlular yenileriyle değiştirildi. Duş yeniydi. Küçük bir mutfak var. Mikrodalga ,su ısıtıcı ve kapsül kahve makinesi mevcut. Hergün malzemelerin yenilenmesi harikaydı. Aile süit inde kaldık. Mutfak eşyaları yeterliydi. Fotograflarda daha eski gibi duruyor ama içi gayet yeni ve güzel. Her odada küçük klima var.Opera binasının yanında Viyana da 3 gün kaldık 3 çocuk 4 yetişkin olarak heryere yürüdük toplu taşıma kullanmaya gerek bile kaldı. Kesinlikle tercih edilmeli.

Cons:

Tek tuvalet ve tek banyo var. Tuvalette el yıkamak için lavabo yok oradan çıkıp yan banyoya geçiyorsunuz ellerinizi orada yıkıyorsunuz. Bir de salonda minik bir masa olsa çok iyi olurdu

2026-07-04 • via Nuitee