Hotel Pension Suzanne

Hotels
9 (2902 reviews)
Walfischgasse 4 , Vienna , at

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good value for money
Cons:
Small rooms
Minor cleanliness issues

Categories

Cleanliness
8.39
Some reviews mention old furniture and minor cleanliness issues.
Service
9.86
The staff is described as very friendly and helpful.
Location
9.9
Multiple reviews highlight the excellent and central location.
Room Quality
8.35
Some reviews mention small room sizes and limited amenities.
Amenities
8.38
Basic amenities provided, but some guests mentioned limited features.
Value for Money
8.84
Generally considered good value, despite minor issues.
Food and Beverage
8.89
No concerns mentioned, standard quality for this hotel tier.
Overall Experience
9.36
Overall positive experience with many returning guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:05

Property Description

Antique Charm and Modern Comfort

Convenient Location
Situated just a short stroll from Saint Stephen's Cathedral and the Karlsplatz Underground Station, Pension Suzanne provides easy access to Vienna's top attractions and transportation hubs.

Home-like Comfort
With units adorned with antique furniture, modern amenities like free Wi-Fi and kitchenettes in studios, Pension Suzanne offers a cozy and comfortable stay for guests looking to experience Vienna like a local.

Central Convenience
Enjoy a hearty breakfast in the on-site breakfast room before exploring the nearby Kärntner Straße Shopping Street, Vienna State Opera, and other cultural landmarks just steps away.

Book your stay at Pension Suzanne now for a delightful Viennese experience!

Important information:

Please note that the reception is only open until 22:00. Check-in is not possible after that.

When booking 4 rooms or more, different policies will apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 2902 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.9
Room Quality: 8.35
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
Y
Yakup Cengizhan • family_with_children • tr
8
2026-04-30 • via Nuitee
F
Francesca Paola • family_with_children • it
10
Pros:

Tutto

2026-04-29 • via Nuitee
H
Holly • couple • us
10
2026-04-29 • via Nuitee
C
Chabama • solo_traveller • fr
7
Pros:

Super emplacement et accueil adorable et professionnel

Cons:

Chambre vraiment petite. La différence de prix avec un hôtel est discutable.

2026-04-28 • via Nuitee
M
MingFeng • extended_group • tw
10
2026-04-27 • via Nuitee
O
OLCAY • family_with_children • tr
7
2026-04-27 • via Nuitee
K
kuyucu • solo_traveller • tr
8
Pros:

Konum

2026-04-27 • via Nuitee
S
Sally • solo_traveller • it
9
Pros:

La posizione strategica, lo staff super disponibile9, la possibilità di avere un appartamento con 3 camere e 2 lavandini in bagno.

Cons:

Mancanza di una hall, la moquette, ascensore piccolo

2026-04-27 • via Nuitee
H
Hakan • couple • tr
8
Pros:

Konumu çok iyi

2026-04-27 • via Nuitee
O
Oral • extended_group • de
10
2026-04-27 • via Nuitee
O
Ozan • extended_group • nl
10
Pros:

it is very central location and staff was really great which they allowed us for early check in.

2026-04-27 • via Nuitee
D
Doris • solo_traveller • at
8
Top Lage
Pros:

Das Hotel ist schon ein bisschen in die Jahre gekommen, trotzdem sehr sauber und gemütlich, altwienerisch. Die Lage ist extrem günstig, eine Minute zu Fuß zur Wiener Staatsoper oder in die Kärntner Straße oder auch zur U-Bahn Station. Das sehr gute Restaurant Plachutta genau gegenrüber. Da ich alleine gereist bin, war das sehr bequem. Die Besitzer ausnehmend freundlich und zuvorkommend!

Cons:

Die Nähe zur Innenstadt hat natürlich ihren Preis, aber der war doch sehr hoch (ohne Frühstück).

2026-04-26 • via Nuitee
M
Matteo • family_with_children • it
9
Pros:

L'hotel è in posizione strategica, a meno di 10 minuti a piedi dal duomo di Sabnto Stefano. La camera che abbiamo prenotato aveva un uso cucina, ma provvista già di macchina del caffè con capsule e pannette per macchiare nel frigo, incluse nel prezzo. Wifi gratuito. La camera non era molto grande per tre persone ma giusta per le nostre esigenze e ad un ottimo rapporto qualità prezzo per essere sotto Pasqua.

2026-04-26 • via Nuitee
P
Pavel • family_with_children • cz
9
2026-04-26 • via Nuitee
B
Birgit • solo_traveller • at
10
Pros:

1A Sauberkeit, super geräumige und toll ausgestattete Familiensuite für 7 Personen inkl Kühlschrank, Mikrowelle, Wasserkocher, Kaffeemaschine inkl Kapseln, bequeme Betten und angenehme Bettwäsche.

Lage im 1. Bezirk ist absolut perfekt. Und der Preis ist dafür wirklich in Ordnung.

Schlüsselhinterlegung mit Code hat bestens geklappt, auch die Abstimmung mit der Rezeption im Vorhinein.

Wir waren super zufrieden!

2026-04-25 • via Nuitee
M
Mark • couple • us
10
All good.
Pros:

All good, especially reception.

Cons:

All good.

2026-04-25 • via Nuitee
D
Dennis • couple • gb
10
Relaxing stay at the heart of everything
Pros:

Fabulous location in city centre, a short walk from just about everything. Spacious and clean.

2026-04-25 • via Nuitee
O
onur özge • solo_traveller • tr
6
2026-04-25 • via Nuitee
E
E. • solo_traveller • ee
10
2026-04-25 • via Nuitee
P
Pamela • solo_traveller • us
5
Mixed feelings and not as expected
Pros:

The location is right across from the Opera, so it’s central to everything. The room was comfortable and clean. Housekeeping did a great job each day.

Cons:

I did NOT like that the description says “bed & breakfast” underneath. I did not find out that there was no breakfast until AFTER I paid for the booking. I was told they stopped serving breakfast at the start of the year as “guests preferred to eat in nearby cafes.” Then do not list as a bed and breakfast as this is false advertising. This felt more like an Airbnb rental. It is basically an apartment building where rooms are dedicated to “hotel” room rentals. There is no lobby or front desk. The office is on the second floor and in what is basically an apartment room. As a woman traveling solo, this was the most misleading part. I did not like feeling alone with no one in the lobby to help in the night if I needed.

2026-04-25 • via Nuitee