Hotel Pension Suzanne

Hotels
9 (2783 reviews)
Walfischgasse 4 , Vienna , at

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
Grocery deliveries
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good value for money
Cons:
Small rooms
Minor cleanliness issues

Categories

Cleanliness
8.39
Some reviews mention old furniture and minor cleanliness issues.
Service
9.86
The staff is described as very friendly and helpful.
Location
9.9
Multiple reviews highlight the excellent and central location.
Room Quality
8.35
Some reviews mention small room sizes and limited amenities.
Amenities
8.38
Basic amenities provided, but some guests mentioned limited features.
Value for Money
8.84
Generally considered good value, despite minor issues.
Food and Beverage
8.89
No concerns mentioned, standard quality for this hotel tier.
Overall Experience
9.36
Overall positive experience with many returning guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:05

Property Description

Antique Charm and Modern Comfort

Convenient Location
Situated just a short stroll from Saint Stephen's Cathedral and the Karlsplatz Underground Station, Pension Suzanne provides easy access to Vienna's top attractions and transportation hubs.

Home-like Comfort
With units adorned with antique furniture, modern amenities like free Wi-Fi and kitchenettes in studios, Pension Suzanne offers a cozy and comfortable stay for guests looking to experience Vienna like a local.

Central Convenience
Enjoy a hearty breakfast in the on-site breakfast room before exploring the nearby Kärntner Straße Shopping Street, Vienna State Opera, and other cultural landmarks just steps away.

Book your stay at Pension Suzanne now for a delightful Viennese experience!

Important information:

Please note that the reception is only open until 22:00. Check-in is not possible after that.

When booking 4 rooms or more, different policies will apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 2783 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.9
Room Quality: 8.35
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
R
Radka • extended_group • cz
9
2026-02-14 • via Nuitee
P
Peter • couple • at
10
Sehr angenehm in toller Lage!
2026-02-14 • via Nuitee
P
Pavel • solo_traveller • cz
9
Pros:

Vše super

2026-02-12 • via Nuitee
Z
Zhanna • solo_traveller • kz
8
2026-02-11 • via Nuitee
H
Homa • extended_group • hu
10
Pros:

Amazing location and the staff was so friendly and helpful!!

2026-02-10 • via Nuitee
D
Dariya • solo_traveller • me
10
Pros:

Perfect location, very friendly personal.

Cons:

Everything was according to the price and photos, the only thing - it would be nice to have an opportunity to boil water for making tea.

2026-02-10 • via Nuitee
V
Vivienne • extended_group • au
9
Pros:

First and foremost, the location was perfect - within easy walking distance to all the major attractions we wanted to see and close to lots of restaurants, cafes and a bakery. The decor had an old world charm, the staff were friendly and helpful, and it was good value for money.

2026-02-10 • via Nuitee
D
denise • couple • it
10
Pros:

Struttura vicino al centro, sembra di essere catapultati indietro nel tempo. Staff accogliente!

2026-02-09 • via Nuitee
M
Marshall • family_with_children • pl
10
2026-01-31 • via Nuitee
H
Herma • solo_traveller • nl
9
Pros:

De sfeer, ligging en personeel.

Cons:

De werking van de badkraan was onduidelijk.

2026-01-31 • via Nuitee
K
KYUNGHEE • family_with_children • kr
10
Pros:

매우 좋은 위치에 직원분은 친절하시고 매일 청소도 해주셔서 너무 쾌적하게 보냈습니다.
주방이 있는 방이라 저녁도 해서 먹어서 좋았어요.

2026-01-31 • via Nuitee
M
Michael • solo_traveller • at
9
2026-01-30 • via Nuitee
G
Gamze • family_with_children • tr
9
Perfect
Pros:

Everything is good overall, but the location and hospitality are the best.

Cons:

Normally, I prefer a city view, but the rooms have a yard view. This is not an issue for us, as we mostly spend our time outside.

2026-01-30 • via Nuitee
T
Tea • extended_group • fi
9
2026-01-30 • via Nuitee
P
Petra • solo_traveller • ch
8
2026-01-30 • via Nuitee
J
Jane • solo_traveller • us
9
Perfect Location.
Pros:

Perfect location. Very close to trams and Ubahn. There is an elevator. Very clean and serviced daily. Good shower. Espresso machine in the room is a bonus. Good heating in what was a very cold period. Owner provided an orientation using a tourist map.

Cons:

Room was very small for twin beds. One bed was jammed against the radiator so difficult to regulate room temperature. We ended up turning it off completely.

2026-01-29 • via Nuitee
S
Sergey • extended_group • de
8
Excellent location to enjoy many sights and activities in the center of Vienna.
Pros:

Super convenient location with easy check in/out. Good communication with the hostess.

Cons:

Room a bit small but ... sufficiently comfortable and quite.

2026-01-26 • via Nuitee
A
Arden • solo_traveller • nz
10
Pros:

Nice and central, beautiful throwback to the pensions of yesteryear. The coffee machine in the room was a great addition.

2026-01-26 • via Nuitee
E
Emir • extended_group • tr
10
2026-01-25 • via Nuitee
C
Can • family_with_children • tr
10
Pros:

Konumu, çalışanları,sıcaklığı

2026-01-25 • via Nuitee