Hyatt House Chicago/Evanston

The staff was incredibly helpful and the room was new & spacious.

Housekeeping needs to do a better job, gross food left in the fridge and there was NO onsite parking as stated, had to walk with kids 1-2 blocks away. Frustrating 😪

The room is quite big. Standard amnesties like other hotels in the area. Uber service is quick

The staff

This property was way overpriced for what it was worth. It was an absolute rip off for what I had to pay but it was either sleep on the streets or sleeping in bed. The property was clean and room was clean and I had no complaints except for the pillows were god-awful and I had to see my chiropractor once I got back in town it was like sleeping on a hard brick I think prison inmates get better pillows in this. Looking through some other comments it looks like I'm not the only one either I was in so much pain the next day with my neck it was awful.

Ok

Nice hotel in a nice area of Evanston close to shops and restaurants. Parking easy in back for a fee. Our daughter is at Loyola U about 3 miles down the road so was p pretty convenient location to go back and forth.

Close to the university.

The property was a pleasant surprise. It was clean, the staff was welcoming and was in a good location.

Great location.

Wonderful Staff and location

Breakfast food wasn’t great, but other than that I enjoyed my stay.

Title: Perfect stay for our big family!

We have four kids and stayed in a suite, which was spacious enough for our entire family. We stayed for 8 nights and were very happy with how clean and well-maintained the hotel was. The location is excellent—very close to the lake, and both Target and Trader Joe’s are within walking distance.

Breakfast had a great variety, and we especially appreciated being able to order fresh omelets. The staff were all extremely friendly and helpful.

The only downside was the parking fee, which was $25 per night. Other than that, everything was perfect. We’d love to come back again in the future!

All of the above

Not clean. Was put in an accessible room and the shower flooded the entire bathroom. Extremely limited parking. Parking in back alley area of hotel. Only around 20 spots available for entire hotel. Frequently returned to hotel to no available parking.

The front desk staff was ok, not great but not awful. The hotel had a smell due to food being brought in, not sure if it was the hotel food or someone bringing it to the hotel. The hotel was in a great location. It is expensive to park the car, on our own.

Spacious and clean room and friendly staff

Great location, three blocks from El, restaurants everywhere. Our room was clean, quiet, a nice size.

The associate at the front desk was extremely kind, knowledgeable, and helpful! The Check-In was easy and our room was clean and spacious! Would highly recommend!

The hotel is in a convenient location and we were able to walk pretty much everywhere. The staff were nice and knowledgeable of where to eat and visit. The gym was clean. Other than having to pay for parking, I was happy with our stay and would return again.