Inkaterra Hacienda Urubamba

Hotels
9.4 (63 reviews)
Km 63 Urubamba Cusco (Huayoccari Bajo) , Urubamba , pe

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Beautifully decorated rooms
Friendly welcome
Cons:
Poor breakfast quality
High price for lack of amenities

Categories

Cleanliness
8.91
Standard quality for this hotel tier.
Service
9.88
Specific sentiment from text, indicating service could be improved.
Location
9.42
Location is too far out of the way, adding travel time.
Room Quality
9.98
Unique bungalows that are beautifully furnished.
Amenities
9.9
Heavenly showers and nice atmosphere, but lacking a gym.
Value for Money
8.86
Price considered high for what is offered.
Food and Beverage
8.41
Breakfast was abysmal and food is bland.
Overall Experience
9.88
Overall a lovely stay but with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:33

Property Description

Luxurious Accommodation
Indulge in comfort at Inkaterra Hacienda Urubamba with rooms featuring flat-screen TVs, iPod docking stations, and modern amenities like free toiletries and hair dryers.

Exceptional Dining and Entertainment
Savor delicious meals and drinks at the on-site restaurant and bar, offering a delightful culinary experience. Enjoy your favorite shows with free WiFi available in public areas.

Convenient Location
Situated just 6 km from Nogalpampa Stadium, explore nearby attractions like Main Square and Saint Peter Church easily. With a 24-hour front desk, your needs are always met at Inkaterra Hacienda Urubamba.

Book now for an unforgettable stay at Inkaterra Hacienda Urubamba!

Important information:

-Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.
-Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.
-Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 63 reviews
Cleanliness: 8.91
Service: 9.88
Location: 9.42
Room Quality: 9.98
Amenities: 9.9
Value for Money: 8.86
Food and Beverage: 8.41
Overall Experience: 9.88
M
Malucelli de Oliveira • couple • br
7
2026-07-04 • via Nuitee
K
Kris • couple • us
10
2026-06-21 • via Nuitee
M
Mabatole • couple • at
9
Pros:

Ruhige Lage im Heiligen Tal, große private Anlage, mit dem Leihauto etwa 45 min bis zur Zugstation nach Ollantaytambo (Zug zum Machu Picchu), sehr gutes Frühstück und Abendessen im Hotel, freundliches Personal, Hotel bietet tägliche Aktivitäten an, Wellnessbereich vorhanden, gute Zimmerausstattung in der Casita

Cons:

Im Zimmer ist es etwas kalt (Juni), ohne täglichem Einheizen des Kamins in der Casita wäre es zu kalt

2026-06-18 • via Nuitee
E
Edith • couple • pe
9
If you are looking for a place to connect with nature while having all the comforts of modern, Inkaterra hacienda Urubam
Pros:

The environment, the room and the staff’s friendliness and hospitality

Cons:

Lack of some amenities such as body cream and slippers, things you wold expect given the nightly stay rates.

2026-06-18 • via Nuitee
S
Sandro • solo_traveller • pe
10
2026-06-16 • via Nuitee
M
Michelli • couple • br
10
2026-06-12 • via Nuitee
D
Denis • solo_traveller • no
10
Exceptiinall quality stay
Pros:

Everything. That was an amazing stay. Should have styes longer. BEST smoked trout in LatAm! And we travelles in Peru, Chile, Argentina, Ecuador and Brazil.
The included activities they offer are must try. Good spa!
On pair with Hacienda Zuletta in Ecuador for those who know.

Cons:

Too short stay...

2026-05-22 • via Nuitee
M
mateus • couple • br
1
poderia ter sido maravilhosa, tivemos ótimas experiencias em hospedagens por todo o Peru, em redes como Ananay e MGaller
Pros:

a propriedade é muito bonita e o quarto confortável e espaçoso

Cons:

a equipe do hotel, ou da matriz que fica em Lima (que cuida do booking, o porquê eu até agora não entendi) tem uma comunicação péssima, entre si e principalmente com os hospedes. Agendamos um translado PRIVADO, e quisemos simplesmente mudar o horario de volta. Nunca fomos respondidos, e se acharam no direito de nao reembolsar um serviço que NÃO realizaram. O pessoal do hotel me disse que entrariam em contato comigo da matriz por EMAIL para programar o reembolso. O que fizeram? Deram a metade do valor do transfer para uso no restaurante pelo BOOKING. Obvio que eu nao li, e realizei o check out pagando integralmente o que foi consumido durante a estadia. Postura deles durante o check out? Silêncio, zero comunicação sobre esse credito (mixaria). Parece proposital. Simplesmente pessima experiencia.

2026-05-20 • via Nuitee
B
Beatriz • couple • cr
10
Majestuoso!
Pros:

Este lugar es excepcional en medio del Valle sagrado. Está súper bien ubicado para realizar actividades en el Valle. Descansar y conectar con la energía de las montañas.

Cons:

Los detalles del personal con los huéspedes. Siempre atentos a todo

2026-05-17 • via Nuitee
L
Laura • extended_group • us
10
Pros:

Dream location!!!

2026-05-09 • via Nuitee
O
Olarte • family_with_children • es
10
El lugar ideal para descansar
Pros:

El lugar es hermoso, la comida buena y la gente amable. Seria bueno que explicaran que hay toures incluidos con la reserva, yo no sabia hasta que llegue y no pude coordinar el tiempo, por lo que perdi 2 tures.

2026-03-23 • via Nuitee
J
Jeanine • couple • ch
9
Wunderschönes Hotel in den Anden mit viel Ruhe und Entspannung.
Pros:

Wirklich tolles Hotel in einer atemberaubenden Lage mitten im Anden-Gebiet. Man kann nach einem langen Reisetag entspannen und ankommen. Das Hotel ist wunderschön nur etwas schwer zu finden, unbedingt Transfer organisieren.

Cons:

Man kann sicher noch etwas mehr in die Servicequalität des Hotels investieren. Das Personal ist freundlich aber man merkt die Unsicherheiten des Personals im Hotel sowie im Restaurant an. Für ein 5-Sterne Hotel bräuchte es in unseren Augen noch etwas mehr Organisation und Professionalität. Aber wir haben unseren Aufenthalt sehr genossen und alles in allem würden wir das Hotel auch wieder empfehlen.

2026-03-17 • via Nuitee
J
Jeanine • couple • ch
10
Einzigartiges Hotel, Ruhe, Natur, Spa und freundliches Personal
Pros:

Wunderschönes, authentisches Hotel, welches sich perfekt in die Umgebung der wunderschönen Andenregion einfügt.

2026-02-12 • via Nuitee
C
Claudia • extended_group • pe
10
Fantastic!
Pros:

Beautiful, great service, perfect location

2026-01-27 • via Nuitee
C
carlos • couple • pe
9
Pros:

La atención del personal impecable, te hacen sentir en casa

2026-01-10 • via Nuitee
A
Albrecht • couple • de
10
Pros:

rundum außergewöhnliches Hotel; wunderschön und sehr geschmackvoll eingerichtet; einzigartige Bungalows; sehr zuvorkommendes Personal; man sollte hier länger als 1 Nacht bleiben!

2025-10-15 • via Nuitee
A
Alejandro • partner
10
Pros:

Great Location in the Sacred Valley, Cusco, Peru

2025-09-12 • via Nuitee
C
Corinne
6
Pros:

Loved the friendly welcome, beautiful casitas, heavenly showers, but breakfast was abysmal and service even worse—could easily be improved.
Needs a gym
The bar had no one present when I showed up at 5:30pm
Location also to far out of the way, adds many minutes travel time both ways to activities, and road should be smoothed or paved, my head hit the ceiling of our SUV on one of many bumps

2025-08-09 • via Nuitee
I
Ilan • couple • br
6
Hospedagem ok, preço alto
Pros:

Quarto espaçoso e confortável. Hotel em local bonito.

Cons:

TV pequena. Hotel sem nada de surpreendente. Funcionarios um pouco ríspidos. Comida do restaurante é sem graça. Não vale o preço cobrado pela hospedagem!

2025-08-04 • via Nuitee
R
Ricgab • couple • pe
10
2025-07-18 • via Nuitee