Inkaterra Hacienda Urubamba

Hotels
9.4 (50 reviews)
Km 63 Urubamba Cusco (Huayoccari Bajo) , Urubamba , pe

Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Restaurant
Room service
Terrace
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Sauna
See all facilities

Review Highlights

Pros:
Beautifully decorated rooms
Friendly welcome
Cons:
Poor breakfast quality
High price for lack of amenities

Categories

Cleanliness
8.91
Standard quality for this hotel tier.
Service
9.88
Specific sentiment from text, indicating service could be improved.
Location
9.42
Location is too far out of the way, adding travel time.
Room Quality
9.98
Unique bungalows that are beautifully furnished.
Amenities
9.9
Heavenly showers and nice atmosphere, but lacking a gym.
Value for Money
8.86
Price considered high for what is offered.
Food and Beverage
8.41
Breakfast was abysmal and food is bland.
Overall Experience
9.88
Overall a lovely stay but with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:33

Property Description

Luxurious Accommodation
Indulge in comfort at Inkaterra Hacienda Urubamba with rooms featuring flat-screen TVs, iPod docking stations, and modern amenities like free toiletries and hair dryers.

Exceptional Dining and Entertainment
Savor delicious meals and drinks at the on-site restaurant and bar, offering a delightful culinary experience. Enjoy your favorite shows with free WiFi available in public areas.

Convenient Location
Situated just 6 km from Nogalpampa Stadium, explore nearby attractions like Main Square and Saint Peter Church easily. With a 24-hour front desk, your needs are always met at Inkaterra Hacienda Urubamba.

Book now for an unforgettable stay at Inkaterra Hacienda Urubamba!

Important information:

-Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.
-Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.
-Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 50 reviews
Cleanliness: 8.91
Service: 9.88
Location: 9.42
Room Quality: 9.98
Amenities: 9.9
Value for Money: 8.86
Food and Beverage: 8.41
Overall Experience: 9.88
J
Jeanine couple ch
10
Einzigartiges Hotel, Ruhe, Natur, Spa und freundliches Personal
Pros:

Wunderschönes, authentisches Hotel, welches sich perfekt in die Umgebung der wunderschönen Andenregion einfügt.

2026-02-12 via Nuitee
C
Claudia extended_group pe
10
Fantastic!
Pros:

Beautiful, great service, perfect location

2026-01-27 via Nuitee
C
carlos couple pe
9
Pros:

La atención del personal impecable, te hacen sentir en casa

2026-01-10 via Nuitee
A
Albrecht couple de
10
Pros:

rundum außergewöhnliches Hotel; wunderschön und sehr geschmackvoll eingerichtet; einzigartige Bungalows; sehr zuvorkommendes Personal; man sollte hier länger als 1 Nacht bleiben!

2025-10-15 via Nuitee
A
Alejandro partner
10
Pros:

Great Location in the Sacred Valley, Cusco, Peru

2025-09-12 via Nuitee
C
Corinne
6
Pros:

Loved the friendly welcome, beautiful casitas, heavenly showers, but breakfast was abysmal and service even worse—could easily be improved.
Needs a gym
The bar had no one present when I showed up at 5:30pm
Location also to far out of the way, adds many minutes travel time both ways to activities, and road should be smoothed or paved, my head hit the ceiling of our SUV on one of many bumps

2025-08-09 via Nuitee
I
Ilan couple br
6
Hospedagem ok, preço alto
Pros:

Quarto espaçoso e confortável. Hotel em local bonito.

Cons:

TV pequena. Hotel sem nada de surpreendente. Funcionarios um pouco ríspidos. Comida do restaurante é sem graça. Não vale o preço cobrado pela hospedagem!

2025-08-04 via Nuitee
R
Ricgab couple pe
10
2025-07-18 via Nuitee
C
Caitlin young couple gb
10
A relaxing stay in the most gorgeous hotel with brilliant staff.
Pros:

Everything was absolutely perfect. We stayed in a delux room and the setting and room were beautiful. There were so many nice touches like turn down service with hot water bottles and staff lighting the fire in our room at night. The spa was great and the treatments were life changing. I can’t fault anything about our experience and all the staff were brilliant. We will be back.

2025-05-18 via Nuitee
L
Lorena young couple pe
8
Very good
Pros:

Property’s location

Cons:

Restaurant prices were very high for what they were offering. I was expecting other kind of water, not Cielo for 12 soles (that we also had in the room for free) also I payed 82 soles for my dinner and steak was quite overcooked and the potato was undercooked. I was expecting more knowing Inkaterra is one of the best hotel chains Peru has.

2025-01-08 via Nuitee
M
Manuel young couple es
10
Exceptional
2025-01-05 via Nuitee
C
Carolina young couple it
9
Great landscape and location in the heart of Urubamba
Pros:

The location, the sustainable side of it, the landscape and the small details like the chimney and the hot water bags in the bed. Great activities as well like the sunset walk!

Cons:

My partner was sick and we asked to kindly extend the check out which was not fully possible. We asked for another room but they were fully booked so they didn’t provide any alternative even if he had food poisoning and was not able to move. We had two complimentary cocktails which we didn’t use, so I asked if I could swap them with Coca Cola and it was not allowed. We had to pay for that extra

2024-11-29 via Nuitee
K
Kelly partner
10
Pros:

Great views all throughout, spa was amazing, very relaxing and delicious food, staff was friendly and helpful, overall excellent customer service

2024-10-24 via Nuitee
R
Robert young couple au
10
Exceptional
Pros:

Fantastic hotel - great location & very clean & fresh villas.

2024-09-15 via Nuitee
P
Paul young couple lb
10
Exceptional
2024-08-21 via Nuitee
T
Thomas young couple gb
10
Quite possible the best hotel I e stayed in 🤩
2024-08-20 via Nuitee
M
Marina young couple cz
10
Exceptional
Pros:

Amazing interior, great atmosphere, stunning views. Very nice staff

Cons:

Nothing

2024-08-13 via Nuitee
A
Alessandra young couple pe
9
Superb
2024-08-03 via Nuitee
M
Min young couple sg
5
Passable
2024-08-02 via Nuitee
J
Jaime young couple bm
10
Exceptional
2024-05-16 via Nuitee