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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Lift / Elevator
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Laundry
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Luggage storage
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Bar
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Fax/photocopying
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Daily housekeeping
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Designated smoking area
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Minimarket on site
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Concierge service
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Special diet menus - on request
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Kid meals
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Snack bar
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ATM/cash machine on site
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Kid-friendly buffet
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Fruits
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Outdoor fireplace
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Breakfast takeaway containers
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Happy hour
Review Highlights
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Property Description
Convenient Location
Kandy City Hotel, just 700 meters from Kandy Railway Station, offers tastefully furnished rooms with en suite bathrooms. Enjoy free WiFi throughout the property.
Modern Amenities
Fully air-conditioned rooms with safety deposit boxes, flat-screen TVs, and coffee/tea facilities. The hotel also provides meeting facilities, a mini-market, and a 24-hour front desk for your convenience.
Dining and Services
Indulge in local and international cuisine at the on-site restaurant or savor snacks and beverages at the snack bar. Additional services include a souvenir shop, currency exchange, and car rental for exploring the area.
Experience comfort and convenience at Kandy City Hotel. Book your stay now!
A deposit may be required at the property.
Location
Guest Reviews
El trato recibido por el personal, en especial del Sr. Pradeep.
No está modernizado. No guarda correcta relación calidad/precio.
Nothing
This hotel was not my first choice, but due to the heavy rain , we had no other option. The first thing that welcomed me was a cockroach in the room. I have a dust allergy, and after sleeping there, I woke up with a swollen face and eyes and blocked sinuses because of the dust I had to breathe all night. The cleanliness needs serious improvement.
Nothing.
The property was the worst accomodation I have ever stayed at. It was far from clean and the manager was so rude. The bathroom was full of mould and we simply couldn’t stay and had to leave.
Great location right in the middle of Kandy city by city center and lots of shops and restaurants. Staff very helpful and friendly, even upgraded my room and immediately sent someone when there was a minor leak in the AC to fix promptly. Amazing buffet breakfast, clean sheets and tidy room
Super comfy bed, great location, Superb breakfast and super friendly staff. Shower was powerful too !
The staff went above and beyond to accommodate our 9 month old also. Highly recommended.
Les chambres sont top, l’emplacement est top car bien que l’hôtel soit en plein centre ville, les chambres sont au calme de la rue et de sa cohue.
La literie est très confortable et les sanitaires sont top aussi. Le personnel d’accueil a été adorable avec nous également.
Ma note est basse, car malgré le positif, nous avons très peu dormi. Ce qui est justement ce qu’on attendait d’un hôtel. Les deux nuits nous avons été réveillés aux alentours de 5h du matin par le personnel qui prenait son service et c’était vraiment très bruyant.
l enjoyed my stay, the hotel is clean,the staffis really helpful, and the food was good
Cleanliness and close to all amenities. Very friendly staff.
The ambiance and the staff
Bathroom wash basin water is not draining
Staff is very helpful
The hotel is located very convenient place in Kandy Town. We stayed for one night. They have categorised their rooms luxury, super luxury, and standard. We stayed in one luxury room 204. Sadly the name of luxury not in reality. Room is spacious but only two bed side lamp to lit the room. Bathroom is very old type fittings. Bathtub is very high to get in for a normal person. No shower curtain therefore once you take a bath whole toilet is wet floor. Shower was malfunction you can't take head shower or hand shower as both working same time. Room TV was out of order. It give bulard pictures. Air condition and free WiFi are good. Room Corridor was filthy look and smells. If the management take detail checking on room and other areas it could be a good city hotel. The pictures on their profile and reality is bit far away. We didn't have any food therefore no comments on it. Staff are very lethargic. Need training.
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