Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Very good, plentiful breakfast
Friendly and helpful staff
Excellent central location, close to metro and walking routes
Clean and practical rooms
Comfortable lounge area
Good option for solo travellers / city trips
Cons:
Rooms often small or windowless; limited storage
Transparent/glass bathrooms reduce privacy for couples
Mattress topper moved and some comfort issues
Elevator malfunction reported
Breakfast area can be crowded
Some rooms get very hot; temperature control issues

Categories

Cleanliness
8.8
Multiple reviews explicitly note the rooms were very clean and well maintained.
Service
9
Staff repeatedly described as friendly, helpful and transparent (reception, restaurant and general staff praised).
Location
9.2
Many reviews highlight the excellent, central location with metro and walking access to main sights.
Room Quality
6.2
Several complaints about small rooms, windowless/underground rooms, transparent glass bathrooms, limited storage and a mobile mattress topper; some single rooms were comfortable but overall room quality is mixed-to-negative.
Amenities
7
Lounge area and basics (soap/shampoo) are positive, but guests noted lack of fridge/wardrobes, crowded breakfast room and an unreliable elevator.
Value for Money
8.3
Standard quality for this hotel tier
Food and Beverage
9
Breakfast repeatedly praised as very good, plentiful, well presented and regularly refilled.
Overall Experience
8.9
Most overall impressions are positive (great stay, recommended for solo travellers and city trips) despite some room-related issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Modern Accommodation in Central Stockholm
Located in central Stockholm, Best Western and hotel offers modern and compact accommodation for your stay. The hotel features a fitness centre with a sauna for relaxation, a restaurant and bar for dining options, and free WiFi access throughout the property.

Comfortable Rooms with Amenities
Each room at Best Western and hotel is equipped with a flat-screen TV with cable channels and a desk, ensuring a comfortable and convenient stay for all guests.

Convenient Location for Exploring
Situated just 1 km from Stockholm Central Station, the hotel provides easy access to transportation. Explore the city with Stockholm’s main shopping streets nearby and enjoy cultural experiences at the Stockholm Concert Hall, conveniently located across the street.

Book your stay at Best Western and hotel for a memorable experience in Stockholm!

Important information:

The hotel requires that the credit card holder’s name matches the guest’s name on the booking confirmation. If you wish to book for another individual, please contact the property directly for further information after booking. Guests are also required to show a photo identification upon check-in.

Please note that the property does not accept cash payments.

Guests under 18 years of age must be accompanied by an adult.

Please note that there is no capacity for baby cots in the rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ARN

Location

Guest Reviews

8.3
Based on 10093 reviews
Cleanliness: 8.8
Service: 9
Location: 9.2
Room Quality: 6.2
Amenities: 7
Value for Money: 8.3
Food and Beverage: 9
Overall Experience: 8.9
Z
Zeno • couple • be
9
2026-10-31 • via Nuitee
L
Lotta • couple • se
9
Trevligt
Pros:

Tyst och bekvämt. Nära till centrum

Cons:

Att hissen stannade och levde sitt egna liv.

2026-10-31 • via Nuitee
M
Marcela • solo_traveller • se
7
2026-10-31 • via Nuitee
A
Alfonso Leopoldo • couple • es
9
2026-10-31 • via Nuitee
K
katarina • couple • se
8
2026-10-30 • via Nuitee
M
Meike V. • solo_traveller • de
8
Pros:

- Es gibt ein sehr gutes, üppiges, imternationales Frühstücksbuffet, was regelmäßig aufgefüllt wird und ansprechend präsentiert wird.
- das Personal ist sehr freundlich, zugewandt und für Fragen offen. Es wird direkt Transparenz geschaffen, wie mit gewissen Dingen umgegangen wird (bspw. Das nicht täglich das Zimmer gereinigt wird - außer man wünscht es extra)
- das Zimmer ist klein und zweckmäßig, mit Seife, Shampoo und Duschgel.
- die Lage ist super: die Metrostation ist keine 5 Minuten weg , von wo aus man überall gut hinkommt. Der Fußweg zum Hauptbahnhof beträgt 12 Minuten. Selbst Gamla Stan/ die Altstadt ist fußläufig zu erreichen.
- Es gibt einen schönen, gemütlichen Lounge Bereich für alle und dennoch etwas zurück gezogen.

Cons:

- Der Topper der Matratze war sehr beweglich, selbst bei ruhigem Schlaf

2026-10-29 • via Nuitee
H
Hanna • solo_traveller • se
10
2026-10-29 • via Nuitee
K
Kjell • couple • se
9
2026-10-29 • via Nuitee
A
Anika • solo_traveller • ie
9
Perfect solo traveller hotel !
Pros:

The single room with no window was comfy, cozy, modern, and didn't feel small for one person. The location of the hotel is very convenient to Sergels Torg (shopping!) and even Gamla Stan (old town), the city is very walkable in general too. But there is a metro stop basically on your doorstep if thats what you prefer. The food at breakfast was actually very good quality and had a decent range of choice also. Receptionists are very friendly and really helpful with advice like restaurant recommendations.

2026-10-29 • via Nuitee
M
Marion • couple • at
8
2026-10-29 • via Nuitee
J
Jamie • solo_traveller • gb
8
Great stay
Pros:

Location was amazing, staff were brilliant

Cons:

Room got very hot

2026-10-29 • via Nuitee
T
TOUM • solo_traveller • fr
9
Pros:

Tout et en particulier le personnel (dans son ensemble : Chambre, restaurant bar...), l'emplacement et le petit-déjeuner.

Cons:

La salle de bain vitrée

2026-10-29 • via Nuitee
J
Juliane • couple • de
9
Wir hatten einen tollen Aufenthalt und können das Hotel jedem empfehlen!
Pros:

Das Hotelzimmer war sehr sauber und praktisch eingerichtet.
Die Lage ist super zentral, so dass man gut zu Fuß die Stadt erkunden kann.
Besonders hervorzuheben ist das Frühstücksbuffet, es gab fast alles was das Herz begehrt.
Ganz toll finde ich persönlich, dass das Hotel auch Menschen mit Behinderung beschäftigt! ❤️
Das Personal war immer sehr freundlich und hilfsbereit.

Cons:

Das Zimmer war praktisch eingerichtet und super ausreichend für einen Städtetrip.
Für längere Reisen und großes Gepäck ist wenig Raum.

2026-10-28 • via Nuitee
K
Konstantinos • couple • nl
9
2026-10-28 • via Nuitee
E
Eilan • couple • se
10
2026-10-28 • via Nuitee
V
Volodymyr • couple • ua
9
Pros:

Місце розташування, сніданок

Cons:

До помешкання потрібно йти на гору, що може підходити не для всіх людей.

2026-10-28 • via Nuitee
A
Anders • solo_traveller • se
8
2026-10-28 • via Nuitee
G
Gernot • couple • at
2
2026-10-28 • via Nuitee
S
Stefan • couple • ro
10
Bine.
Pros:

Locația.
Confortul camerei.
Micul dejun..
Per total, hotelul ar putea fi clasificat la 4 stele daca ar fi dotat cu frigider.

Cons:

Temperatura din camera putea fi mai mare, degeaba o reglai.

2026-10-27 • via Nuitee
C
Celal • solo_traveller • tr
9
Pros:

Konumu çok iyi bir çok yere yakın. Otel genel olarak temiz yataklar konforlu. Kahvaltısı muhteşem.

Cons:

Kahvaltı çok iyi ama salon çok kalabalık oluyor.

2026-10-27 • via Nuitee