Queen's Hotel Kandy - 160 Years of Heritage

Hotels
No 4, Dalada Veediya , Kandy , lk

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Historic charm
Excellent location
Friendly staff
Great food
Cons:
Cleanliness issues
Noise from rooms
Humidity in rooms

Categories

Cleanliness
6.21
Multiple issues reported regarding dust under the bed, old fingerprints on switches, and cleanliness needing improvement.
Service
9.18
Service was consistently noted as top-notch despite the hotel being busy during a cyclone.
Location
9.22
The location is described as excellent, being central and close to major attractions.
Room Quality
7.17
Rooms are old and creaky, with humidity and noise issues reported, but overall well-sized.
Amenities
7.2
Some amenities require improvement, as noted by lack of essential items in the rooms.
Value for Money
8.66
The historic experience is considered valuable, though it is a bit tired.
Food and Beverage
8.21
Generally positive experience with food, though breakfast was noted as mass business.
Overall Experience
8.18
Pleasant stay overall with a charming atmosphere, despite some issues identified.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:39

Property Description

Historical Charm and Prime Location
Queen's Hotel, situated in a historical building just steps away from Kandy Lake, offers a colonial-style stay with modern amenities.

Luxurious Accommodation and Dining Options
The spacious rooms with large windows and hardwood furnishings provide a comfortable retreat. Indulge in traditional local dishes at Queen of Hearts Restaurant or enjoy light snacks at Pub Royal and Lounge Bar.

Convenience and Services
With an outdoor pool, tour desk for travel arrangements, and car rental services, your stay at Queen's Hotel is bound to be hassle-free and memorable.

Ready to experience the perfect blend of history and luxury? Book your stay at Queen's Hotel now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 6.21
Service: 9.18
Location: 9.22
Room Quality: 7.17
Amenities: 7.2
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.18
K
Karine solo_traveller fr
7
2026-08-21 via Nuitee
E
Elena solo_traveller it
7
Bella esperienza
Pros:

Posizione, edificio storico, atmosfera, arredi

Cons:

Alcune aree tenute male (c'erano sanitari di scarto a vista nella zona bar)
Presenza di un grosso topo nella zona colazioni

2026-08-19 via Nuitee
M
Miki extended_group jp
9
2026-08-18 via Nuitee
D
Darshani extended_group gb
10
Pros:

Our stay at Queens Hotel Kandy was exceptional from start to finish. The location is fantastic, with everything conveniently within easy walking distance, making it an ideal place to stay while exploring Kandy.

The staff were extremely friendly, welcoming, and professional. The guest relations team were exceptional and made us feel very well looked after throughout our stay. The rooms were clean, comfortable, and well maintained, and the overall service was outstanding.

The hotel’s beautiful decorations and atmosphere added a special touch to our experience. We were very impressed with the professional service and warm hospitality.

I would highly recommend Queens Hotel Kandy to anyone visiting Kandy. It was a wonderful experience, and we would be delighted to stay again!

2026-08-18 via Nuitee
K
Kaushala extended_group au
8
Pros:

Location is great… loved the view of the temple from room balcony!
Staff were very friendly and helpful. Food was very good with variety of items. We did enjoy our stay and hope to be back.

Cons:

Hotel looks very tired and needs renovations at the earliest as it is such an iconic building.

2026-08-16 via Nuitee
C
Cristina solo_traveller es
10
Centrico, limpio y espectacular
Pros:

Es un hotel precioso y centrico. El personal és muy atento y esta muy limpio.

2026-08-16 via Nuitee
K
KOICHI couple jp
7
伝統的建物への宿泊
Pros:

市街地にありロケーションは素晴らしいです。仏歯寺までもホテルエントランスからすぐのところにあり観光しやすいです。周辺にお店も多く短時間の滞在でも楽しめます。

Cons:

古い建物ですがきれいに清掃されています。古い建物のせいか、建物全体の換気性能が悪くやや黴臭く、洗濯したものが乾きません。

2026-08-15 via Nuitee
D
DAVID family_with_children fr
8
Top !
Pros:

L’emplacement, le restaurant, la piscine, le personnel très accueillant.

Cons:

Les salles de bain méritent un petit rafraîchissement

2026-08-14 via Nuitee
A
Amila SL solo_traveller lk
10
Pros:

I booked the hotel for my son’s birthday, and they took care of my wife and son far beyond my expectations! They truly surprised him with a beautiful birthday cake. The staff was incredibly friendly and welcoming. They stayed in Room 107, which had a stunning view of the Kandy Lake from the balcony. We definitely plan to visit again next year!

Cons:

Nothing ...

2026-08-14 via Nuitee
S
Stéphane solo_traveller fr
7
Pros:

L'hôtel est bien situé, juste en face du temple. C'est un hôtel historique, charme désuet. Le buffet du petit-déjeuner correct. La piscine agréable.

Cons:

Le bruit (sur rue, impossible de dormir !), l'odeur de pétrole (c'est le produit pour lustrer le parquet, odorat sensible fuyez !).
Le dîner buffet n'est pas bon.

2026-08-13 via Nuitee
R
RATCHANEEWUN couple jp
8
Pros:

便利な場所であります。

2026-08-12 via Nuitee
K
Kelvin family_with_children nl
7
Geweldige locatie, gedateerd hotel
Pros:

Prachtig oud hotel in het midden van Kandy. Je zit direct aan een tempel en het meer. Personeel zeer vriendelijk.

Cons:

Het hotel is inderdaad oud en vooral de badkamers zijn wel aan een grondige renovatie toe. Het is echt prachtig maar het voelt een beetje als vergaande glorie die echt in ere hersteld moet worden.

2026-08-11 via Nuitee
C
Cyril extended_group fr
6
2026-08-10 via Nuitee
W
Will solo_traveller gb
7
2026-08-10 via Nuitee
B
Bjack Chen solo_traveller tw
10
Pros:

Wonderful stay, everything perfect

Cons:

Nothing

2026-08-10 via Nuitee
R
Roberto family_with_children it
8
2026-08-10 via Nuitee
B
Becca extended_group gb
7
Pros:

The bedroom was comfortable with a good view overlooking the temple. The beds were comfortable, the breakfast buffet had a generous selection on offer and reasonably priced. The bar was great and the pool area was nice.

Cons:

The bathroom door was hard to use as it didn't slide well and the shower wasn't great. You could also hear the neighbouring rooms whilst in the bathroom.

2026-08-09 via Nuitee
E
Edwina couple au
7
Great location
Pros:

Friendly staff and great location

Cons:

Water pressure in bathroom terrible

2026-08-06 via Nuitee
S
sandy extended_group fr
8
Bien un voyage dans le temps
Pros:

Bien

Cons:

Un peu vétuste

2026-08-06 via Nuitee
M
Melanie couple au
10
2026-08-04 via Nuitee