Queen's Hotel Kandy - 160 Years of Heritage

Hotels
No 4, Dalada Veediya , Kandy , lk
+94 812 233 026

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Historic charm
Excellent location
Friendly staff
Great food
Cons:
Cleanliness issues
Noise from rooms
Humidity in rooms

Categories

Cleanliness
6.21
Multiple issues reported regarding dust under the bed, old fingerprints on switches, and cleanliness needing improvement.
Service
9.18
Service was consistently noted as top-notch despite the hotel being busy during a cyclone.
Location
9.22
The location is described as excellent, being central and close to major attractions.
Room Quality
7.17
Rooms are old and creaky, with humidity and noise issues reported, but overall well-sized.
Amenities
7.2
Some amenities require improvement, as noted by lack of essential items in the rooms.
Value for Money
8.66
The historic experience is considered valuable, though it is a bit tired.
Food and Beverage
8.21
Generally positive experience with food, though breakfast was noted as mass business.
Overall Experience
8.18
Pleasant stay overall with a charming atmosphere, despite some issues identified.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:39

Property Description

Historical Charm and Prime Location
Queen's Hotel, situated in a historical building just steps away from Kandy Lake, offers a colonial-style stay with modern amenities.

Luxurious Accommodation and Dining Options
The spacious rooms with large windows and hardwood furnishings provide a comfortable retreat. Indulge in traditional local dishes at Queen of Hearts Restaurant or enjoy light snacks at Pub Royal and Lounge Bar.

Convenience and Services
With an outdoor pool, tour desk for travel arrangements, and car rental services, your stay at Queen's Hotel is bound to be hassle-free and memorable.

Ready to experience the perfect blend of history and luxury? Book your stay at Queen's Hotel now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

Cleanliness: 6.21
Service: 9.18
Location: 9.22
Room Quality: 7.17
Amenities: 7.2
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.18
P
Philip • solo_traveller • gb
10
Pros:

Location. Staff. Facilities.

Cons:

Nothing

2026-07-25 • via Nuitee
S
Sue • solo_traveller • gb
10
Good value and great location
Pros:

We loved the hotel and the location.

Cons:

Large groups of people at breakfast.

2026-07-25 • via Nuitee
M
Muttucumaru • family_with_children • gb
8
2026-07-25 • via Nuitee
S
Stéphanie • family_with_children • fr
7
Un hôtel très bien situé, mais à moderniser.
Pros:

La localisation, très centrale, qui permet de faire beaucoup de choses à pied. Le temple de la dent est juste en face.
Le buffet très correct du petit déjeuner.
Les lits plutôt confortables. Les chambres sont calmes côté piscine.

Cons:

La décoration serait à refaire, particulièrement les salles de bain, dans leur jus, qui ne donnent pas envie de les utiliser.

2026-07-23 • via Nuitee
K
Kenji • solo_traveller • jp
9
さすがの風格
Pros:

場所がよく、歴史を感じる設備。特に手動式のエレベーターが素敵でした。

Cons:

お湯が出るまで時間がかかり、それほど熱くはならなかった点。

2026-07-22 • via Nuitee
U
umi • couple • jp
9
エクセレント！
Pros:

旅の目的の一つが、この気品と伝統あるクイーンズホテルに泊まることでした。
ホテル内の洗練された調度やデザインは、まるでどこかの博物館に入り込んだようでした。
スタッフの接客もとても素晴らしく、食事も美味しく良かったです。
特に嬉しかったのは、最上階のスペシャルなスィートルームにランクアップしていただいたことでした。
まるで貴族になったようなゴージャスな気分で滞在することができました。

Cons:

シャワールームの設備が古いことは、このクラシックホテルを楽しむために必要な要素だと思います。

2026-07-19 • via Nuitee
V
virginie • family_with_children • fr
6
Je n y retournerai pas
Pros:

La localisation
La taille des chambres

Cons:

L odeur dans la salle bain immonde à certain moment
La taille minuscule de la salle de bain dans les suites familiales
Le bruit de la rue
La lumière du couloir qui éclaire les chambres
Nous entendions tout de la chambre d à côté
Petit déjeuner quelconque et pas à la hauteur du prix

2026-07-19 • via Nuitee
Z
Zoe • extended_group • au
9
Pros:

This was the most atmospheric place that we stayed at in Sri Lanka. The hotel is full of charm and in an excellent location for sightseeing in Kandy. The staff were helpful.

2026-07-17 • via Nuitee
R
Robert • couple • nz
10
Fabulous old fashioned luxury
Pros:

A real piece of indulgent heritage history that was fun to experience, even though showing signs of wear and tear. Perfect location in downtown Kandy, meals excellent, pool best we had in Sri Lanka. Worth requesting Rooms overlooking pool as more quiet. Loved our stay here!

2026-07-17 • via Nuitee
O
or75018 • solo_traveller • fr
8
Un incontournable à Kandy
Pros:

L' emplacement de l hotel et son charme suranné.
Mais surtout le Hight Tea Platter.

Cons:

Va falloir songer à investir dans les rénovations.
Salle de bain hors d age.
Fenêtres pas terribles
Électricité en fin de vie

2026-07-17 • via Nuitee
C
Chris • couple • gb
10
2026-07-17 • via Nuitee
G
gema • solo_traveller • es
10
2026-07-16 • via Nuitee
J
Jonny • extended_group • nz
8
Charming!
Pros:

A comfortable and delightful stay right in the hustle and bustle of Kandy. A beautiful old property full of character and charm. The rooms were spacious and clean and the staff were welcoming and helpful throughout our stay.

Cons:

Nothing

2026-07-15 • via Nuitee
J
Janssen • extended_group • fr
9
Séjour parfait en plein centre ville
Pros:

Bel hôtel dans le style colonial. On se croirait dans un autre siècle ! Belle chambre familiale (comprenant 2 chambres séparées), très spacieuse. Petit déjeuner copié et divers. Personnel au petits soins et charmants. L’emplacement est idéal, littéralement en face du temple de la Dent de Bouddha. Je recommande!

Cons:

L’hôtel est un peu ‘dans son jus’ mais reste très confortable.

2026-07-15 • via Nuitee
Y
Yashvini • solo_traveller • fr
10
2026-07-15 • via Nuitee
S
Sue Ellen • solo_traveller • au
8
A gorgeous historical building right in the action.
Pros:

Excellent location and friendly helpful staff. Great bar - old world features were lovely.

2026-07-14 • via Nuitee
G
Genevieve • couple • au
10
2026-07-13 • via Nuitee
F
Frida • family_with_children • dk
8
Charmerende ældre hotel midt i byen
Pros:

Charmerende velholdt ældre hotel centralt i Kandy. Gode værelser, hjælpsomt personale. Poolen var god at slappe af ved. Restaurant og bar også fin.

Cons:

Vi var ikke så vilde med morgenmaden. Der var dog et stort udvalg af forskellige ting.

2026-07-13 • via Nuitee
K
Khan • solo_traveller • in
7
2026-07-13 • via Nuitee
J
Julia • solo_traveller • es
9
Molt agradable i confortable.
Pros:

És com estar en un altre temps. Molt bonic i confortable. El personal molt amable i agradable.

Cons:

Ens van fer pagar un suplement de 15€ per una persona que pensavem que estava inclosa en una habitació doble. No vam entendre per què. L’habitació ja era per a dues persones.

2026-07-12 • via Nuitee