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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Terrace
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Family rooms
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Garden
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Ironing service
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Meeting/banquet facilities
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Car hire
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Breakfast in the room
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Barber/beauty shop
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Currency exchange
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Valet parking
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Non-smoking throughout
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Private parking
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Outdoor pool
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Private check-in/check-out
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Concierge service
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Special diet menus - on request
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Snack bar
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Pool with view
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Entertainment staff
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Historical Charm and Prime Location
Queen's Hotel, situated in a historical building just steps away from Kandy Lake, offers a colonial-style stay with modern amenities.
Luxurious Accommodation and Dining Options
The spacious rooms with large windows and hardwood furnishings provide a comfortable retreat. Indulge in traditional local dishes at Queen of Hearts Restaurant or enjoy light snacks at Pub Royal and Lounge Bar.
Convenience and Services
With an outdoor pool, tour desk for travel arrangements, and car rental services, your stay at Queen's Hotel is bound to be hassle-free and memorable.
Ready to experience the perfect blend of history and luxury? Book your stay at Queen's Hotel now!
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
The Queen's Hotel is a charming step back in time, with a fantastic central location that's ideal for sightseeing. The colonial atmosphere and history are truly special. That said, if you're traveling with a 4 month-old, I'd highly recommend requesting a quiet room away from street noise we did, and were kindly upgraded to a soundproof room, which made a huge difference. Breakfast was enjoyable, and the chicken curry was a real highlight it reminded me of my grandmother's cooking back in Kandy Family house . Overall, it's a wonderful stay for history lovers, just go in with realistic expectations about the facilities and be sure to ask for a quiet room if you need peace and quiet.
Nothing
The location was very convenient. And we appreciated the staff which were kind and complimentary parking and valet were great.
There was zero hot water even after we let the shower run for 10 minutes. The shower handle did not show what side is hot and what is cold it fell off and was never replaced. There is no way to call the reception from your room because the phone has no number list or button identification; 1,0,9,7 which were our guesses did not work so we had to take down our own bags even though staff were kind and we would have love to tip them for helping. The wifi had a horrible connection all stay. The power cut off approximately 6 times. In the morning from our bathroom you could hear the breakfast room music as if it were in our room. The windows were street facing with zero insulation so street noises all night. The mattresses on the beds were so old and poor quality, the springs were worn out, when you moved it creeked and you pretty much felt like you were sleeping on the bed frame….they have been used past their lifespan and are in need of replacing. The bathroom is vintage, which is fine, but the issue is that the upkeep and cleanliness is an afterthought, they neglect to redo caulking, tiles loose, grout all over and not cleaned up after applying, wood furniture chipped and cracked, walls dirty and scratched/scraped, Toilet was loose no one bothered to screwed it down. Tiles not cleaned and sticky along the tub walls, stained porcelain basins, Shower curtain was stained yellow needs to be replaced, should buy one that can be washed regularly.
And this was the most expensive hotel in a 2 week vacation….others for half the price were so much better regardless of their simplicity other owners any managers cared more about the guest experience and understood that upkeep is required and expected of a room you wish to charge 120++USD a night.
As usual, the location is prime. As a return guest, I must say Queens is a place I step into just to step back in time. I love the place. Staff is really nice and very helpful.
The place needs a makeover really badly. The building has started to deteriorate a while ago. Some serious maintenance is in need.
The location is excellent, with Kandy Lake and the Temple of the Tooth just opposite the hotel, making it very convenient for sightseeing.
This is a beautiful heritage property with a unique charm and character. However, if you prefer modern-style hotels with contemporary facilities and design, this may not be the right choice for you. The breakfast was excellent, offering a wide variety of options to suit different tastes. Overall, it was a pleasant stay, especially for those who appreciate history, culture, and traditional hospitality.
Clean prime location lake view
Great Location, large room, awesome breakfast. Staff very welcoming.
A little noisy early morning with traffic but the location to everything is worth it.
This hotel has a long history and is itself a landmark, which makes the stay feel quite special. We arrived earlier than the standard check-in time, and the front desk kindly arranged an early check-in so we could rest after our journey.
The room was spacious, comfortable, and very bright thanks to excellent natural light. The location is outstanding, directly opposite the famous Temple of the Tooth Relic, making it extremely convenient for sightseeing. The staff were friendly and attentive throughout our stay. On the day we arrived (a Sunday when the post office was closed), the hotel manager even thoughtfully provided us with complimentary postcards, which was a very nice gesture. Breakfast also offered a wide variety of options, which we appreciated.
The only downside was that the elevator was not very convenient to use, so we had to take the stairs with our luggage.
Great value for money, nice pool and what a location, friendly staff
I’d really like western style coffee available
Ubicación ideal para visitar Kandy, edificio histórico con encanto, personal muy atento y servicial. Desayuno excelente, habitación grande, vaya de lujo.
Todo ok
excellent location right in the middle of downtown Kandy! This was the largest room we ever stayed in..
There are a whole load of old trees around the hotel.ans thousands of birds work.in harmony to wake you up by 3 AM everyday
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