The Westin Dallas Downtown

Hotels
Westin
8.3 (371 reviews)
1201 Main Street , Dallas , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Cons:
Parking issues
Inconsistent room cleanliness
Service delays

Categories

Cleanliness
7.51
Mixed reviews; some praised cleanliness but there were mentions of issues such as stains and unpleasant odors.
Service
8.98
Multiple reviews highlighted friendly and accommodating staff, especially Autumn.
Location
9.02
Reviews frequently mentioned the hotel's convenience to downtown and local attractions.
Room Quality
7.97
Rooms described as spacious and comfortable, though some issues with cleanliness reported.
Amenities
8.5
Amenities were generally appreciated, though specifics weren't heavily discussed.
Value for Money
7.96
Higher ratings for room quality but some concerns about additional costs like parking.
Food and Beverage
8.01
Not explicitly mentioned, thus rated according to overall standards.
Overall Experience
8.48
General sentiment was positive, with many recommending the hotel despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:07

Property Description

Luxurious Accommodations
Indulge in the comfort of a 42-inch flat-screen TV, ergonomic work desk, and premium toiletries in each room. Enjoy the convenience of a coffee machine with Starbucks Coffee for a perfect start to your day.

Top-Notch Amenities
Unwind at the 32nd-level indoor pool or stay active at the fully equipped fitness studio. Whether you prefer a relaxing swim or an energizing workout, we have you covered.

Convenient Location
Located just minutes from Dallas city center and major attractions, our hotel offers easy access to transportation options, making travel a breeze. Explore the city with ease and make the most of your stay.

Experience luxury, convenience, and top-notch service at our Downtown Dallas Westin. Book now for an unforgettable stay.

Important information:

Please note that WiFi is free for 1 device at the standard speed. Faster speeds are available for an additional charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please note that the full amount of the reservation is due before arrival. will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to pick up the keys, will be sent to you by email.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Property Policies

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 45 per day.

Location

Guest Reviews

8.3
Based on 371 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 7.97
Amenities: 8.5
Value for Money: 7.96
Food and Beverage: 8.01
Overall Experience: 8.48
M
MARIA GIULIA family_with_children it
7
Buono
Pros:

La vista dalla camera dei grattacieli

Cons:

Siamo arrivati alle 18 e la camera non era pronta

2026-04-16 via Nuitee
J
Janette couple us
10
Pros:

Very nice and clean. Enjoyed the bar.

2026-04-16 via Nuitee
L
Leticia couple us
1
Pros:

The room was not ready check in was at 3pm and it was 6:00 pm

Cons:

The room was not ready check in was at 3pm and it was 6:00 pm

2026-04-14 via Nuitee
A
Alessandra couple it
9
Ottimo
Pros:

Hotel moderno in pieno centro a downtown. Camera e bagno spaziosi, puliti, con una bellissima vista dalla camera. Colazione ottima.

Cons:

Parcheggio caro, come la colazione che per 26$ a testa potrebbe offrire di più.

2026-04-13 via Nuitee
R
Rebeccah solo_traveller us
10
2026-04-11 via Nuitee
A
Ann couple us
7
Great visit in bustling downtown
Pros:

The staff was extremely pleasant. The restaurant on the ground floor was outstanding.

Cons:

The bed was not very comfortable

2026-04-08 via Nuitee
J
Jeeyfrei couple us
10
20/20
Pros:

Todo estuvo genial

2026-04-07 via Nuitee
G
Gillian couple us
9
2026-04-06 via Nuitee
R
Robin couple us
9
The room size was comfortable
Pros:

Location

Cons:

Front desk location

2026-04-05 via Nuitee
M
Michael solo_traveller us
6
Cons:

I was charged for parking when I left after being told it was covered in the stay.

2026-04-04 via Nuitee
C
Caggiano solo_traveller us
10
2026-04-02 via Nuitee
R
Roman couple ch
9
2026-03-30 via Nuitee
C
Carla family_with_children us
10
Amazing overall, bad experience with the valet guy.
Pros:

Amazing front desk people very helpful! And our bartender that night AMAZING ♥️!

Cons:

Should work on there valet personnel, we had a young valet person to check us in. Short tempered and was rushing everything didn’t like the attitude or side remarks at all. I understand when they are busy and need to rush 100% get it but when we arrived only one more car arrived and had a rushing attitude for no reason.

2026-03-30 via Nuitee
K
Kateryn family_with_children us
10
Exceptional!
Pros:

The clean room, the customer services, the valet parking, the easy access, the location close by, the indoor pool, the bar and breakfast service, kids friendly, the hosted in the restaurant and lobby everything was so exceptional. 100%

2026-03-30 via Nuitee
M
Mohamed couple us
10
2026-03-29 via Nuitee
C
Covington solo_traveller us
10
2026-03-28 via Nuitee
L
Luiz Carlos couple br
10
Excelente hotel no centro histórico de Dallas
Pros:

Excelente e moderno hotel em Dallas, proximo das principais atrações turisticas do centro histórico (conhecemos todas à pé). Sttaff atencioso e prestativo, especialmente do restaurante! Quarto enorme e com linda vista

Cons:

Adoramos tudo no hotel

2026-03-27 via Nuitee
C
CRISTIAN solo_traveller br
8
2026-03-26 via Nuitee
J
Jennifer couple us
10
Pros:

Clean large room

2026-03-25 via Nuitee
K
Kaleessia couple us
10
2026-03-24 via Nuitee