Children allowed

Facilities

Health or beauty spa nearby
Nightclub
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Dirty rooms
Noise from maintenance

Categories

Cleanliness
8.41
Several reviews commented on dirty rooms and old carpets.
Service
9.99
Multiple reviews praised the staff, especially specific members for their helpfulness.
Location
8.92
The hotel is noted to be a bit far from major attractions but has a peaceful environment.
Room Quality
9.37
The cabana rooms were criticized, but standard rooms are appreciated.
Amenities
8.9
Amenities like the underground gym and indoor pool received negative remarks.
Value for Money
9.86
Overall guest experience considered the rates fair, despite some complaints.
Food and Beverage
9.91
Food quality received much praise.
Overall Experience
9.88
Guests expressed high satisfaction despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:54

Property Description

Luxurious Accommodations in the Heart of Cairo

Year-Round Outdoor Pool and Palatial Courtyard
The Royal Maxim Palace Kempinski Cairo boasts an exquisite all year-round outdoor pool, perfect for a refreshing dip or lounging under the sun. The palatial inspired courtyard provides a serene oasis in the bustling city, ideal for relaxation and unwinding.

Culinary Delights and Event Spaces
Indulge in a culinary journey at one of the 9 restaurants and bars offering a wide array of delicacies. From all-day snacks at the Royal Club Lounge to exquisite dining experiences, your taste buds are in for a treat. The property also features indoor and outdoor event spaces, including the largest ballroom in Egypt, The Excelsior, perfect for hosting special events and gatherings.

Rejuvenating Spa and Elegant Rooms
Experience ultimate relaxation at the Resense Spa, the first luxury European spa in the city, offering a range of rejuvenating treatments. Each elegant room at the hotel features a flat-screen TV, a seating area, and picturesque views of the pool, garden, or courtyard, ensuring a comfortable stay.

Book your stay at Royal Maxim Palace Kempinski Cairo for a truly unforgettable experience in the heart of the vibrant city.

Important information:

Parking is offered at a surcharge.

Children below 16 years old have no access to the club lounge.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for US$10 per person per night when using an existing bed.
    Children from 6 years old to 11 years old stay for US$45 per person per night when using an available extra bed.
    People 12 years old and over stay for US$75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1476 reviews
Cleanliness: 8.41
Service: 9.99
Location: 8.92
Room Quality: 9.37
Amenities: 8.9
Value for Money: 9.86
Food and Beverage: 9.91
Overall Experience: 9.88
محمد • family_with_children • sa
8
2026-04-04 • via Nuitee
H
Hossam • couple • eg
10
2026-03-30 • via Nuitee
A
Amal • couple • ae
8
2026-03-29 • via Nuitee
N
Noha • couple • us
8
2026-03-28 • via Nuitee
M
Maro0oki • family_with_children • om
8
2026-03-28 • via Nuitee
R
RAED • family_with_children • sa
9
Thanks for all staf
2026-03-27 • via Nuitee
M
Mohamed • couple • eg
8
Overall, it was a good stay.
Pros:

Spacious room. Helpful staff.

Cons:

Nothing

2026-03-27 • via Nuitee
P
Pelin • couple • tr
9
2026-03-23 • via Nuitee
A
Ahmed • couple • eg
10
2026-03-22 • via Nuitee
J
John • couple • au
9
2026-03-12 • via Nuitee
J
John • couple • au
9
2026-03-12 • via Nuitee
C
cooperx2026 • Solo travel
10
nice .bravo. Good
Pros:

Christin is very nice . five star ,kholoud always help me in time ,farha give me a nice experience, thanks for them very much, well breakfast well living

2026-03-06 • via Tripadvisor
A
Ahmet • family_with_children • tr
3
Pros:

Staff supported despite hardware problems
Upgraded my room
My comments are for my original reserved room

Cons:

A lot of hardware problems
Old property
Needs renovation

2026-03-06 • via Nuitee
K
kevin • solo_traveller • ae
5
Disappointing
Pros:

The hotel was a true disappointment...
The reception staff were boring and not helpful..even after I repeatedly talked to them about my room...

Cons:

The lights and current kept going off in the room and the reception told me it was the sensors in the room..but in the middle of taking a shower and while watching tv, the current would go off and i was in complete blackout..a bit scary and so unlike any hotel I hsve stayed in.

2026-03-06 • via Nuitee
S
S1927QFkarolinab • Friends getaway
10
Friends trip
Pros:

Christin was very helpful. Hotel has amazing staff.

2026-03-05 • via Tripadvisor
P
Patricia • family_with_children • es
8
Pros:

El desayuno era muy bueno, tenía de todo y de calidad. El hotel es muy agradable y cómodo, cerca del aeropuerto y de centros comerciales.

Cons:

La piscina grande durante Ramadan estaba cerrada y sólo se podía hacer uso de la del spa. Por lo demás, todo fue muy bien

2026-03-05 • via Nuitee
S
Saif • solo_traveller • ae
7
2026-03-03 • via Nuitee
Y
Y7287UUmarinam • Business
10
All the way Christin
Pros:

Where to begin! Amazing experience especially with the care and attendance of Christin. She was incredible and heightened our experience and introduced us to some delicious authentic Egyptian food while providing excellence service.

2026-02-26 • via Tripadvisor
R
Richard • couple • gb
6
Useful as a short stay near the airport between planes
Pros:

The staff were professional

Cons:

A bit impersonal

2026-02-26 • via Nuitee
A
anthonyhW6362GT • Family
10
Anthony enjoys Iftar.
Pros:

I arrived for dinner ( Iftar) and the reservations were totally booked. My wife was very disappointed. However, like genie from the bottle Mohamed Said showed up and authorized us to have meal at the Lucca restaurant. He arranged for staff to tend to our needs and we were treated to white glove treatment. My hat is off to the whole team at the State and Lucca. Bravo!!!

2026-02-25 • via Tripadvisor