Facilities

Free WiFi
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Breakfast available (surcharge)
Library
Front desk (limited hours)
Airport transportation - pickup (surcharge)

Review Highlights

Pros:
Good location
Beautiful architecture
Spacious rooms
Pleasant host
Cons:
Cleanliness issues
Poor service
Maintenance problems
Amenities not as advertised
Uncomfortable bedding
Misleading information

Categories

Cleanliness
4.8
Several guests complained about cleanliness issues such as dirty towels and paint peeling off, indicating that this is an area in need of improvement.
Service
5
The service received mixed reviews with complaints about reception availability and slow response to requests, but some guests found staff to be friendly.
Location
9
The majority of guests praised the central location of the hotel as a major positive attribute.
Room Quality
5.5
Guest opinions on room quality varied, with some appreciating the spacious and beautiful rooms, and others experiencing maintenance issues and uncomfortable bedding.
Amenities
4.5
Guests were disappointed with amenities such as the lack of onsite parking, non-functional Wi-Fi, and absence of mosquito nets and breakfast, despite advertising otherwise.
Value for Money
6
The value for money aspect received mixed feedback, with some guests finding the hotel reasonable and others not satisfied due to the lack of services.
Food and Beverage
3
Guests were dissatisfied with the food and beverage services, particularly due to the misleading information about breakfast inclusion.
Overall Experience
6.5
Guests' overall experience varied, with some describing their stay as exceptional and others encountering numerous issues, however, the location was a high point for many.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 03:33

Property Description

Stunning Views and Convenient Amenities
Take in breathtaking views from the terrace and garden of Byzantine Hotel. Enjoy complimentary wireless internet throughout the property and unwind with a drink at the bar/lounge.

Delightful Dining and Thoughtful Services
Start your day with a delicious breakfast available daily, and explore the library and luggage storage services. A roundtrip airport shuttle adds convenience to your stay.

Comfortable Rooms and Prime Location
Relax in one of the 9 air-conditioned rooms equipped with modern amenities. The hotel's proximity to key attractions like Rethymnon Venetian Port makes it an ideal choice for your stay.

Ready to experience the charm of Byzantine Hotel? Book now for an unforgettable getaway!

Important information:

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HER

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guest accommodation is sealed after cleaning

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.8
Based on 20 reviews
Cleanliness: 4.8
Service: 5
Location: 9
Room Quality: 5.5
Amenities: 4.5
Value for Money: 6
Food and Beverage: 3
Overall Experience: 6.5
O
olivier
10
Hotel de charme sous minaret
Pros:

Très belle chambre dans cet hotel de charme dans une ancienne mosquée. Notre chambre donnait directement sur la réception par un escalier donnant l'impression d'accéder à un grenier. Grande chambre et salle de bain aménagées dans du très ancien, très bien fait.
Pas de petit déjeuner sur place, mais nombreuses possibilités à 2 pas.

2021-10-26 • via Nuitee
M
Miguel
10
Pros:

Wow! This was such an amazing property! A really old hotel with a lot of character ! The staff were very nice and the location was superb! Many ties pick you up a stones throw from the hotel ! I would highly recommend this location in the old town!

2021-09-05 • via Nuitee
V
Verified traveler
10
Pros:

The hotel is in the center of the town and the area is very quiet.

2020-02-07 • via Nuitee
N
Nikolas
10
Very good.
Pros:

Katapliktiki topothesis. Katharo

2020-01-14 • via Nuitee
A
Adamo • family
10
Pros:

Precioso hotel con una situacion privilegiada en el casco antiguo de Rethymno, el trato del personal fue excelente.

2019-07-25 • via Nuitee
V
Verified traveler • family
10
Pros:

The care taker Nicos was friendly, accommodating and just charming. The property was tucked away no kind of hard to locate but worth a simple night in the middle of the old town .

2019-05-16 • via Nuitee
V
Verified traveler
8
séjour agréable dans un hôtel très bien placé
Pros:

hotel de charme, très bien placé (entrée de la vieille ville) et confortable.
Chambre un peu sombre mais calme et jolie véranda.
Bon petit déjeuner en sus (prix pas affichés)
hôtes gentils et bon rapport qualité prix (nous étions hors saison)
parking proche (demander la carte 5euros par jour en arrivant sinon c'est cher)

2018-11-08 • via Nuitee
P
Paul
8
2 nights in Rethymnon
Pros:

We arrived in pouring rain as a hurricane blew off the coast. It was comforting to hear the splash of water falling from the rooves into the narrow streets below through shuttered windows of this converted Byzantine tower . Comfortable bed and wi-fi ok. Ample breakfast in room opening to pretty courtyard. Situated in the old city and surrounded by shops and restaurants. If you park your car overnight in the nearby Municipal Gardens car park, purchase a pre-paid ticket for 5 euro from the kiosk when you arrive, otherwise you may have to pay 13E the next morning, as did I.

2018-10-14 • via Nuitee
J
jaybee
6
Typical Greek Hotel
Pros:

After booking a late hotel, we were disappointed on arrival at this place. Very basic and whilst having some lovely features the place is badly in need of some TLC. Breakfast was the same every day apart from the pastries. Don’t attempt to go here unless you can manage steps.

2018-09-19 • via Nuitee
M
Matt
10
Fantastic Hotel set in old Byzantine tower
Pros:

Great hotel, fantastic staff, handily located. We stayed only the one night but dearly wish we had stayed for longer. We were made to feel extremely welcome. The breakfast was excellent, and the beds comfy.

2018-09-17 • via Nuitee
J
Jeremy
4
Pros:

Beautiful Hotel. But the beds were unacceptable. You could not move in either one without them making a tremendous amount of noise. They were very uncomfortable and nearly no sleep was achieved because of them.

2018-08-15 • via Nuitee
G
giovanni
8
Ottima posizione per un b&b caratteristico
Pros:

hotel con un gestore molto simpatico e disponibile, ottiMa colazione con prodotti freschi. La nostra camera affacciava su un simpatico giardino interno.cuscino molto scomodo e doccia con tenda che si appiccicava addosso mentre ti lavavi. La doccia in particolare aveva al suo interno mattonelle normali che con l’acqua e il bagnoschiuma diventavano molto scivolose e pericolose. Nel complesso la struttura è in linea con il prezzo pagato

2018-08-14 • via Nuitee
J
John
10
Lucky stay
Pros:

Nicos went out of his way to help us. On July 19 our ferry was two hours late from Santorini and our car rental was canceled when we arrived in Heraklion (don't try and rent from Gold Car/Ace without an international drivers licence). We arrived at the hotel at 12:30am and Nikos let us in an showed us to our room for 4. It was a great room with a loft. Breakfast was simple but awesome and is served in a stonewalled room with Bougainvillea overhead.

After breakfast Nikos and his wife asked us to review our booking and informed us that according to their records (and ours) we hadn't booked the previous night but our stay was set to begin on the 20th. No trouble according to them. They just said we were lucky the room was available.

In our opinion we wished we had another day in Rethymnon as Chania didn't live up to what people say about it.

2018-07-27 • via Nuitee
M
Martin
10
Best location possible
Pros:

Beautiful little family run hotel just inside Rethymno old town and near all the shops & restaurants, but tucked away so no noise from outside at night. Nicos, the owner couldn't be more hospitable. The breakfasts are continental style - so much food we never managed to finish one. If you're looking for somewhere with authentic Greek charm I would recommend.

2018-07-12 • via Nuitee
C
Catherine
10
An authentic Cretan experience
Pros:

The hotel is built in the traditional Greek style and full of character and charm. Situated in the centre of the old town the hotel with it's pleasant courtyard it is an oasis from the bustle.

2018-07-07 • via Nuitee
V
Verified traveler
8
Avis sur Byzantine Hôtel
Pros:

Plein centre-ville, charme d'une maison familiale et accueil très attentionné.

2016-11-07 • via Nuitee
L
Lyn
10
Unique, friendly small hotel in Rethymnon
Pros:

We had a very enjoyable stay here in a lovely room overlooking the courtyard. Nicos the delightful owner, always ready to offer advice on places to visit, recommend shops, tavernas etc. and generally chat with guests. Breakfasts are served at your table (thank you Koula), which really gave us a good start to the day. As with any Greek town there is some street noise but with the windows closed it's not noticeable. The maze of back streets of the old town are just around the corner.We hired a car but did not use the adjacent car park at 8 euros a day, park down near the Fortezza and walk up through the back streets. This must be one of the best places to stay in this fascinating town.

2016-10-03 • via Nuitee
S
Stefano
8
Lo consiglio per il fascino dell' ambiente
Pros:

Ambiente affascinante, posizione centralissima, letto un po' troppo rigido per i miei gusti, colazione abbondante e di qualità. L'hotel non ha parcheggio, ma ce n'è uno grande nelle vicinanze a pagamento (non caro).

2016-09-27 • via Nuitee
A
Anne
8
Et fint og hyggeligt lille hotel
Pros:

Jeg var afsted med min mor i en uge og vi var begge meget glade for hotellet. Det lå meget centralt og i gåafstand til stranden, havnen og andre seværdigheder. Service på hotellet var også meget fin, med mange søde mennesker klar til at hjælpe en. Hotellet var ikke så stort så man fik en mere intim følelse af stedet.

2016-08-22 • via Nuitee
S
Silvia
8
Sehr zentral gelegenes Stadthotel
Pros:

Sehr zentral gelegenes Stadthotel. Sehr netter Besitzer. Hotel hat keine Parkplätze, öffentliche kostenfreie Parkplätze sind ca.10 min zu Fuß entfernt. Hotel liegt etwas versteckt in einer Seitenstraße. Würde Hotel für einen Aufenthalt von 1-2 Nächten empfehlen. Zimmer haben keinen Balkon.

2016-07-30 • via Nuitee