Retaj Hotel

Hotels
8.6 (1129 reviews)
Zahran Street, 5Th Circle , Amman , jo

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Excellent breakfast
Cons:
Small room size
Noise from outside
Issues with reception service

Categories

Cleanliness
8.18
The reviews highlight some cleanliness but also note an issue with noise, suggesting that while the cleanliness is generally good, there are areas for improvement.
Service
9.15
Overall positive comments about the staff and service, highlighting helpfulness and friendliness.
Location
9.19
Multiple mentions of good location in proximity to attractions and markets.
Room Quality
8.14
Some comments mention small rooms and issues with noise, indicating moderate satisfaction.
Amenities
8.67
Generally mentioned positively, though one review noted a lack of slippers.
Value for Money
8.13
Mention of pricing being on the expensive side and value perception is slightly reduced.
Food and Beverage
8.68
Positive feedback on breakfast offerings, though not extensively covered.
Overall Experience
8.65
Most reviews reflect a satisfactory experience with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:43

Property Description

Luxurious Accommodations
Retaj Hotel, located in Amman’s prestigious embassies and business district, offers modern air-conditioned rooms with LCD TVs. The rooms, adorned in neutral colors, feature a work desk and plush amenities for a comfortable stay.

Exquisite Dining Options
Indulge in a culinary experience at ALAINA Restaurant and Cafe rooftop with stunning views of Amman. Enjoy Mediterranean cuisine, live grill, decadent desserts, and shisha. For a quick pick-me-up, JAV Coffee House serves freshly brewed coffee, light snacks, and desserts.

Convenient Facilities and Services
Take advantage of the fitness room, room service, and free parking during your stay at Retaj Hotel. Additionally, host your events at Almasa events venue, a charming space accommodating up to 120 guests for various occasions.

Experience luxury and convenience at Retaj Hotel - book your stay now to enjoy all these exceptional amenities and more!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: AMM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 1129 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 8.65
L
Lareen • couple • il
9
2026-06-26 • via Nuitee
A
Ahmed A. Othman • solo_traveller • iq
10
Pros:

I had a wonderful stay at Retaj Hotel. The hotel is truly excellent, offering a comfortable atmosphere, great facilities, and high standards of cleanliness.
​I would like to extend a special thank you to Namir and Majdi for their exceptional service. Their professionalism, kindness, and dedication to ensuring guests are well-taken care of made my experience memorable. They are a true asset to the team. Highly recommended!

2026-06-26 • via Nuitee
J
Jameel Daraghmeh • couple • ps
10
Pros:

My mother and I had a wonderful stay at this hotel. From the moment we arrived, we felt welcomed and cared for like family rather than guests.
The hotel is beautiful, clean, and perfectly located. The breakfast was excellent, and special thanks to Chef Ahmed for the delicious food. I would especially like to thank Maher for his exceptional hospitality and kindness. My sincere gratitude also goes to Jalal and Ghadeer, whose respectful and caring treatment of my mother meant so much to us.

What made this stay truly special was the warmth of the staff and the unforgettable memories we created. I highly recommend this hotel and will definitely stay here again.
Thank you all for an amazing experience.

2026-06-25 • via Nuitee
M
Majdi • family_with_children • jo
8
2026-06-24 • via Nuitee
A
Abdullah • solo_traveller • iq
10
2026-06-24 • via Nuitee
G
Giles • solo_traveller • gb
10
2026-06-22 • via Nuitee
A
Agbar • couple • il
10
2026-06-22 • via Nuitee
F
Fatima • solo_traveller • se
9
Bästa hotellet för barnfamiljer med begränsad budget.
Pros:

Hotellet är på en väldigt fin gata nära till många 5 stjärniga Hotell vilket göra att området är fint, städat och bevakat. Hotellet personal är super trevliga och hjälpsamma. Speciellt vid receptionen Nameer. Rummen städas varje dag och även lokalvårdare är super trevlig. Finns en fin rooftop resturang som man även kan beställa ifrån till rummet, personalen där är super! Café på botten plan som är så mysig men trevlig personal. Viss variation på frukost som är helt ok. Lakanen är fräscha och fina. Tyst och lugnt i rummen. Vatten, kaffe och te grattis på rummet. Finns kaffekokare och kyl. Vi var två vuxna och två tonåringar som fick två rum intill varandra, huvud ingång kan låses och då kan man vandra fritt mellan rummen. Vi lämnade våra väskor i 8h innan färden till flygplatsen. Hotellet är centralt och nära till allt. Vi kommer definitivt göra om det.

Cons:

Hade varit bra med nyare handukar. Handukar var rena men något slitna. Detta drar ner på betyget som är i övrigt 9/10.

2026-06-21 • via Nuitee
A
Adnan • solo_traveller • jo
9
2026-06-20 • via Nuitee
H
Hamza • couple • de
10
I liked and i would say, go there and do your Reservation.
Pros:

The organization was Perfect, Chef was helpful and the stuff are amazing

2026-06-19 • via Nuitee
G
Ghaleb • solo_traveller • il
7
2026-06-12 • via Nuitee
M
Malhees • couple • ps
8
Pros:

goood hotel

2026-06-10 • via Nuitee
N
ndal • solo_traveller • il
10
Pros:

شكرا لكم ما شاء الله

2026-06-10 • via Nuitee
M
maqboul • solo_traveller • ps
8
2026-06-07 • via Nuitee
نواف عبد الغفار • couple • sa
10
شكرا على حسن الاستقبال
Pros:

موقع الفندق ممتاز جدا في وسط عمان كل المواقع تبعد عنك 10 دقايق

2026-06-06 • via Nuitee
A
Abd alghaniu • extended_group • ps
10
Pros:

التعامل

Cons:

السعار

2026-06-06 • via Nuitee
C
cillian • solo_traveller • ie
10
Staff were incredibly accommodating and friendly. Exceeded my expectations.
Pros:

Staff were incredibly accommodating and friendly.

2026-06-04 • via Nuitee
ضيا معيطان • couple • sa
10
2026-06-04 • via Nuitee
S
Saud • family_with_children • sa
10
2026-06-03 • via Nuitee
H
Hiba • couple • lb
9
2026-06-03 • via Nuitee