Facilities

Proposal/romance packages available
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Concierge service
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious food
Cons:
Cleanliness issues
Some amenities lacking

Categories

Cleanliness
6.7
Several reviews noted the hotel was dirty and poorly maintained.
Service
9.7
Staff received high praise for their attentiveness and friendly service, especially from Eliécer, Diana, and Rosmary.
Location
8.2
The location is convenient with many attractions nearby.
Room Quality
7.7
Rooms were comfortable, but some mentioned issues with comfort and amenities.
Amenities
7.2
Amenities were satisfactory, but some basic items were communal and led to disappointment.
Value for Money
8.2
Generally viewed as good value for the service provided, though some felt it was below expectations.
Food and Beverage
9.2
Food was consistently praised as delicious.
Overall Experience
8.7
The overall stay had more positives than negatives, with a focus on family-friendly experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:47

Property Description

Luxurious Spa and Recreational Amenities
Indulge in massages, body treatments, and facials, and make a splash in the outdoor pool, spa tub, and sauna.

Fine Dining and Relaxation
Savor delicious meals at the restaurant, enjoy room service and unwind with a drink at the bar/lounge or poolside bar.

Convenience and Comfort
Benefit from complimentary Wi-Fi, a business center, and free parking. Rooms feature minibars, LCD TVs, and daily housekeeping for a comfortable stay.

Escape to Hotel Boutique Villa Valeria and experience luxury in Melgar!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Pool access available from 8 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOG

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Individually-wrapped food options are available for lunch

See all policies

Location

Guest Reviews

8.2
Based on 53 reviews
Cleanliness: 6.7
Service: 9.7
Location: 8.2
Room Quality: 7.7
Amenities: 7.2
Value for Money: 8.2
Food and Beverage: 9.2
Overall Experience: 8.7
A
Angelica • extended_group • co
10
2026-01-30 • via Nuitee
L
Linares • family_with_children • co
10
2026-01-27 • via Nuitee
J
Jaime • family_with_children • co
5
Pros:

Atencion personal

Cons:

Instalaciones

2026-01-19 • via Nuitee
A
Alexander • family_with_children • co
10
2026-01-15 • via Nuitee
G
Giraldo • family_with_children • co
10
Pros:

Atención

2026-01-05 • via Nuitee
Y
yohanam • family_with_children • co
9
2025-12-07 • via Nuitee
D
David Felipe • couple • co
9
2025-12-03 • via Nuitee
L
Luisa • family_with_children • co
10
¡Increíble lugar para descansar!
Pros:

¡Súper recomendado!

2025-12-03 • via Nuitee
F
Fercho🇺🇸71 • couple • us
9
2025-12-01 • via Nuitee
M
Maria Teresa • family_with_children • co
10
Hotel familiar
Pros:

Todo estuvo espectacular desde las instalaciones súper limpias las habitaciones super cómodas muyyy tranquilo, la piscina espectacular limpia. excelente para descansar y pasar un momento agradable en familia la ubicación ideal todo queda super cerca
La comida deliciosa y lo más importante la atención del señor Eliécer , Diana y Rosmary infinitas gracias por hacer de la estadía una experiencia agradable por hacernos sentir super bien .El factor humano es de vital importancia.
Recomendado al 100%. Gracias gracias gracias

Cons:

No hubo nada malo .

2025-11-18 • via Nuitee
X
Ximena • family_with_children • co
1
Pésima atención al cliente
Pros:

Únicamente la piscina.

Cons:

La atención fue grosera, no hay claridad en los cobros y las políticas no se informan antes de pagar. Cobran más de lo indicado, el trato hacia los huéspedes y las mascotas deja mucho que desear, y además el hotel se encuentra en una zona poco segura. No lo recomiendo.

2025-11-07 • via Nuitee
C
C.A. people • family_with_children • co
8
2025-11-06 • via Nuitee
M
Mayra • family_with_children • co
9
Pros:

La tranquilidad durante el día y el servicio del personal

Cons:

El ruido nocturno de los lugares aledaños

2025-11-05 • via Nuitee
R
Rodrigo • couple • co
10
Excelente lugar para descansar
Pros:

Acogedor
Precios muy razonables
Excelente atención del personal muy atentos
Comida muy rica

Cons:

Mejorar televisores

2025-11-03 • via Nuitee
L
Luis • couple • co
1
No recomiendo a nadie
Pros:

Nada

Cons:

Muy sucio mal servicio personal no capacitado

2025-11-01 • via Nuitee
G
Galeano Gonzalez • couple • co
10
2025-10-19 • via Nuitee
C
Constanza • family_with_children • co
7
Hotel boutique??
Pros:

El personal muy amable, buena atención, lugar muy tranquilo, buena comida, es un lugar que se preocupa por el aseo

Cons:

Para ser un hotel boutique, tiene muchas falencias, las camas y almohadas no son cómodas, falta nevera, el shampoo, jabón, papel higiénico son comunitarios (de dispensador) es desagradable, al jacuzzi le falta funcionar.

2025-08-10 • via Nuitee
C
Carolina • family_with_children • us
10
Pros:

Atención instalaciones

2025-08-04 • via Nuitee
G
guerrero • couple • co
9
2025-08-03 • via Nuitee
J
Julieth • family_with_children • co
10
Pros:

La atención al cliente excelente

2025-07-28 • via Nuitee