Caribbean Island Hotel

Hotels
7.8 (2238 reviews)
C1 4- 53 Avenida Colombia , San Andrés , co

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Family rooms
Non-smoking throughout
Daily housekeeping
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
Invoice provided

Review Highlights

Pros:
Excellent, central location (frequently praised)
Friendly and helpful staff/reception
Daily housekeeping and generally clean rooms
Good value for money / positive cost-benefit
Beachfront or very close to the beach
Easy access to tours and nearby attractions
Cons:
Rooms often small; some beds are hard or too small for couples
Weak or unreliable Wi-Fi in rooms
Inconsistent water/heating (hot water not always available) and low shower pressure
Occasional cleanliness lapses (hair on bedding, rusty locks)
Noise at night from nearby music for some guests
Limited amenities (no coffee at reception, no water dispenser, no microwave)

Categories

Cleanliness
7
Generally reported as cleaned daily and many guests praised cleanliness, but there are multiple complaints about hair on blankets, occasional bathroom cleanliness issues and inconsistent housekeeping thoroughness.
Service
9.5
Staff repeatedly described as very friendly and helpful with good recommendations; a few notes about some staff not responding to greetings, but overall service sentiment is strongly positive.
Location
10
Location is consistently praised across reviews as excellent, central and in front of the beach — the strongest positive theme in the dataset.
Room Quality
6.2
Rooms are functional but often described as small, some have hard/small beds, low shower pressure, rusty locks and limited features (no balcony/microwave) — mixed-to-negative room quality.
Amenities
6
Amenities show weaknesses: frequent complaints about weak Wi-Fi, occasional lack of hot water, no water dispenser/coffee at reception and limited in-room facilities.
Value for Money
8.5
Multiple guests called it good value / 'cost-benefit' positive; price-quality tradeoff is frequently cited as favorable.
Food and Beverage
7.2
Very little F&B offering noted; guests requested coffee at reception and there is no mention of on-site food services — neutral to mildly negative due to lack of offerings.
Overall Experience
8
Overall impressions are positive with many calling the stay enjoyable, quiet and well located, though isolated incidents of loud nightlife and some facility shortcomings moderated the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-02 07:22

Property Description

Luxurious Amenities
Indulge in the comfort of our fitted apartments equipped with modern amenities like air conditioning, cable TV, and a coffee machine. Relax in our private bathrooms with hot water showers and plush bed linens included.

Convenient Location
Ideally situated just 100 meters from the bustling commercial and financial districts, Caribbean Island Hotel offers easy access to the heart of San Andrés Island. Explore the nearby gastronomic district with a variety of dining options just 300 meters away.

Exceptional Services
Enjoy a seamless stay with our 24-hour front desk, tour desk assistance, and luggage storage services. With the picturesque Spritt Bay and North End just a short distance away, your perfect island getaway awaits.

Ready to experience the beauty of San Andrés Island? Book your stay at Caribbean Island Hotel now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: ADZ

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 2238 reviews
Cleanliness: 7
Service: 9.5
Location: 10
Room Quality: 6.2
Amenities: 6
Value for Money: 8.5
Food and Beverage: 7.2
Overall Experience: 8
O
Orozco • solo_traveller • co
10
Una bonita experiencia
Pros:

Excelente ubicación, la atención y amabilidad del personal fue espectacular

Cons:

Cada piso tiene una administración distinta y eso deberían dejárselo claro al huésped para evitar inconvenientes

2026-06-27 • via Nuitee
M
Matheus • couple • br
10
Foi tudo perfeito. Localização nem se fale
Pros:

Muito bem localizado

Cons:

Nada

2026-06-27 • via Nuitee
T
Tatiana • couple • uy
9
Buena
Pros:

La ubicación excelente, cerca de todo.
El personal muy amable siempre

Cons:

Las habitaciones son bastantes pequeñas pero están muy bien igual

2026-06-27 • via Nuitee
J
juan pablo • couple • co
10
Calidad acogedora
Pros:

El aire acondicionado que estaba en la habitación fue lo mejor debido a que podíamos estar en el calor sofocante y de repente llegar a la habitación y sentir alivio instantaneo, la habitación contaba con la nevera que funcionaba la cuál nos permitía alojar alimentos o bebidas, Charly la dama que nos recibió en recepción fue increíblemente amable, estuvo muy pendiente de nosotros, nos dió las indicaciones que eran, nos sentimos muy acogidos.

Cons:

Hubiera preferido que la habitación tuviera un balcón propio depronto un microondas también por si uno quiere calentar lo que guardó en la nevera, un poco más de ganchos en el armario y que el hotel tuviera un dispensador de agua potable así sea para tomar un vaso de agua, y la potencia de la ducha era muy baja, caía muy poca agua al bañarse.

2026-06-27 • via Nuitee
J
Jorge • couple • co
10
Muy buen lugar, con indicaciones a los tours
Pros:

Excelente ubicación

2026-06-26 • via Nuitee
R
Roberto • couple • br
9
Só não foi 10 pois teve alguns funcionários que dávamos bom dia e não respondia
Pros:

Localização perfeita

2026-06-26 • via Nuitee
V
Viviana • family_with_children • co
10
Muy buena atención
Pros:

El personal y la recepción muy muy amable nos dio buenas recomendaciones y el lugar muy limpio al frente de la playa

Cons:

Deberían dar café en recepción y de agua

2026-06-25 • via Nuitee
H
Hernandez • solo_traveller • cl
10
Viene con mi hijo desde Chile
Pros:

La ubicación y la amabilidad del personal

Cons:

El aire acondicionado debería estar en toda el área de l departamento no solo en la habitación

2026-06-25 • via Nuitee
A
Alejandra • couple • co
7
2026-06-25 • via Nuitee
L
Lucy • solo_traveller • co
5
Pros:

La amabilidad del personal.

Cons:

La cama dura , cerraduras de llave oxidadas , las cobijas tenían cabello .

2026-06-25 • via Nuitee
A
Alexandre Jorge • couple • br
5
Aceitável.
Pros:

Ótima localização.

Cons:

Banheiro deixou a desejar.

2026-06-24 • via Nuitee
S
Sandra Paola • family_with_children • co
10
Espectacular
Pros:

El personal es súper amable, realizan organización de la habitación todos los días. Es súper silencioso y se puedes descansar, es muy cómodo y al frente de la playa y cerca a todo

2026-06-23 • via Nuitee
H
Hugo Alberto • solo_traveller • co
9
Pros:

Excelente ubicación. Buen precio. Buena. Atención. Buena limpieza. Recomendado 👍🏼

2026-06-23 • via Nuitee
A
AVILA SANCHEZ • family_with_children • co
9
2026-06-22 • via Nuitee
M
meliza fernanda • family_with_children • co
8
2026-06-22 • via Nuitee
J
Jennifer • solo_traveller • ar
9
Pros:

Literalmente la ubicación es excelente. Limpieza todos los dias. Precio-calidad muy bien. Y la habitación tiene todo lo necesario. WiFi tambien funciona bien. Agua caliente funciona bien. Tuve que hacer modificación en la fecha y no tuvieron problema

2026-06-22 • via Nuitee
J
Jhon • couple • co
1
2026-06-22 • via Nuitee
F
Freddy Giovanni • couple • co
8
Descansa
Pros:

Limpio

Cons:

Todo estuvo bien

2026-06-21 • via Nuitee
L
Luciano Roberto • family_with_children • br
5
"Bom custo benefício "
Pros:

Localização.

Cons:

Estrutura do quarto era muito ruim, Wi-Fi horrível não pegava no quarto, quando faziam a limpeza do quarto não limpavam o banheiro, só trocavam as toalhas e tapete.

2026-06-20 • via Nuitee
X
xdeamx • solo_traveller • co
10
2026-06-20 • via Nuitee